ПО TRBOnet Enterprise Software
Руководство пользователя
Корпоративное программное обеспечение TRBOnet
Уведомления
Этот документ предназначен только для информационных целей. Neocom Software не дает никаких явных или подразумеваемых гарантий в данном документе.
Neocom и логотип Neocom, TRBOnet и логотип TRBOnet являются либо зарегистрированными товарными знаками, либо товарными знаками Neocom Software, Ltd.
MOTOROLA, MOTO, MOTOROLA SOLUTIONS и логотип Stylized M являются товарными знаками или зарегистрированными товарными знаками Motorola Trademark Holdings, LLC.
Права на интеллектуальную собственность защищают технологию кодирования голоса, реализованную в этом изделии, включая патентные права, авторские права и коммерческую тайну Digital Voice Systems, Inc. Эта технология кодирования голоса лицензирована исключительно для использования в данном коммуникационном оборудовании. Пат. США. №№ 6,199,037 5,870,405 5,754,974, 5,664,051 5,630,011 5,517,511, 5,491,772 5,247,579 5,226,108, 5,226,084 5,216,747 5,081,681, XNUMX XNUMX XNUMX, XNUMX XNUMX XNUMX, XNUMX XNUMX XNUMX, XNUMX XNUMX XNUMX, XNUMX XNUMX XNUMX, XNUMX XNUMX XNUMX, XNUMX XNUMX XNUMX и XNUMX XNUMX.
Microsoft, Windows, SQL Server и логотип .NET являются либо зарегистрированными товарными знаками, либо товарными знаками Microsoft Corporation в США и/или других юрисдикциях.
Другие названия продуктов или компаний, упомянутые здесь, могут быть товарными знаками соответствующих владельцев.
© 2022 Neocom Software, Ltd. Все права защищены.
Последний раз этот документ был пересмотрен 1 апреля 2022 года.
Введение
1.1 Об этом руководстве
Этот документ предназначен для администраторов, настраивающих оценочные и экспериментальные развертывания решений MOTOTRBO Dispatch over IP. В документе описывается, как настроить и использовать функцию геозоны.
1.2 О TRBOnet
TRBOnet — это набор профессиональных приложений для цифровых сетей двусторонней радиосвязи MOTOTRBO. TRBOnet управляет путями передачи голоса и данных через конечные точки сети. Он предоставляет унифицированный графический интерфейс рабочего места диспетчера для всего спектра задач управления парком рабочей силы.
Для получения дополнительной информации о продуктах TRBOnet обратитесь к нашему webсайт.
1.3 Контакты
Регион | Телефон | Электронная почта и поддержка |
в регионе EMEA | +44 203 608 0598 |
info@trbonet.com — общие и коммерческие запросы support@trbonet.com — техническая поддержка https://trbonet.com/kb/ — он-лайн база знаний |
Северной и Южной Америки | +1 872 222 8726 | |
APAC | +61 28 607 8325 |
Обзор
Функция геозоны в модуле отслеживания местоположения TRBOnet предназначена для реализации различных правил управления абонентами на основе движения и местоположения. В сценарии наружной установки на основе GPS два типа исходных событий для инициирования ответных действий:
- Вход/выход из региона
Следующая последовательная фиксация GPS от абонента за пределами заданного пользователем периметра. Или подписчик остается внутри или вне заданного пользователем периметра сверх установленного периода времени. - Скорость выше/ниже порога
Абонент ускоряется, замедляется или остается неподвижным сверх заданного пользователем предела.
Определение правила геозоны в TRBOnet может объединять данные о местоположении и движении, полученные от радиостанции, для охвата управляемых абонентов настолько широко или узко, насколько это необходимо.
Эксплуатация
В этом разделе описывается, как рисовать регионы карты и задавать правила геозоны на основе региона.
3.1 Области рисования
В диспетчерской консоли TRBOnet вы можете рисовать многоугольные области, круглые области и маршруты.
3.1.1 Рисование полигональной области
3.1.1.1 Рисование полигональной области вручную
- Когда закончите, нажмите на ссылку Сохранить.
В открывшемся диалоговом окне Объект на карте укажите следующие параметры:
Общая вкладка
- Имя и фамилия
Укажите имя области карты. - ID
Введите идентификатор региона карты. - Описание
Введите описание области карты.
Вкладка «Регион»
- Цвет
Выберите цвет для отображения региона на карте. - Заполнить область области
Установите этот флажок, чтобы заполнить область региона на карте. - Прозрачность
Укажите уровень прозрачности (в процентах) для цвета заливки.
Вкладка «Логические группы»
- Выберите логические группы, которые будут связаны с областью карты.
3.1.1.2 Рисование полигональной области по координатам
- Нажмите и выберите Указать координаты.
- Щелкните ссылку Добавить, чтобы добавить точку.
- Система координат
Из выпадающего списка выберите удобный формат (например,ample, десятичные градусы) для координат. - Широта / Долгота
Введите координаты точки. - Нажмите OK, чтобы добавить точку.
- Щелкните ссылку Изменить, чтобы изменить выбранную точку.
- Щелкните ссылку Удалить, чтобы удалить выбранную точку.
- Закончив редактирование точек региона, нажмите кнопку Сохранить.
3.1.2 Рисование круглой области
3.1.2.1 Рисование круглой области вручную
- Нажмите и выберите Нарисовать на карте.
- Нажмите на карту, чтобы разместить центр региона. Перетащите маркеры изменения размера, чтобы отрегулировать радиус области. Чтобы изменить положение центра региона, щелкните другое место на карте.
- Когда закончите, нажмите на ссылку Сохранить.
В открывшемся диалоговом окне Объект на карте укажите следующие параметры:
Общая вкладка
- Имя и фамилия
Укажите имя области карты. - ID
Введите идентификатор региона карты. - Описание
Введите описание области карты.
Вкладка «Регион»
- Цвет
Выберите цвет для отображения региона на карте. - Заполнить область области
Установите этот флажок, чтобы заполнить область региона на карте. - Прозрачность
Укажите уровень прозрачности (в процентах) для цвета заливки.
Вкладка «Логические группы»
- Выберите логические группы, которые будут связаны с областью карты.
3.1.2.2 Рисование круглой области по координатам
- Нажмите и выберите Указать координаты.
В диалоговом окне Круговая область укажите следующие параметры:
- Система координат
Из выпадающего списка выберите удобный формат (например,ample, десятичные градусы) для координат. - Широта / Долгота
Введите координаты центра круга. - Радиус
Введите радиус круга.
3.1.3 Рисование маршрута
- Нажмите а затем устанавливайте точки маршрута одну за другой, нажимая на карту.
- Когда вы закончите рисовать маршрут, щелкните ссылку Сохранить.
В диалоговом окне Объект на карте укажите имя и описание маршрута. - Откройте вкладку Маршрут.
- Цвет
Выберите цвет, которым будет отображаться маршрут на карте. - Заполнить область области
Установите этот флажок, чтобы вокруг линии маршрута отображалась прозрачная кромка. Ширина кромки задается значением параметра «Зона допуска». - Прозрачность
Укажите прозрачность в процентах для края линии. - Зона допуска
Укажите ширину коридора (в метрах или футах, в зависимости от того, что выбрано в Инструменты > Параметры > Дополнительно / Система измерения). Если радиостанция выходит за пределы этой зоны допуска, диспетчер получает сигнал тревоги.
3.2 Определение правил геозоны
- Нажмите «Администрирование», «Задачи» (1) и дважды щелкните «Геозона» (2) на панели «Задачи».Администратор может добавлять/отключать/удалять правила геозоны, а также редактировать выбранные правила:
- Нажмите кнопку «Добавить правило» (1) и выберите соответствующее правило из раскрывающегося списка («Регион карты», «Маяки», «Радиостанции», «Одинокий работник»), чтобы добавить правило в текущую конфигурацию геозоны. Новое правило отобразится в списке правил (4).
- Нажмите кнопку «Отключить правило» (2), чтобы отключить выбранное правило.
- Нажмите кнопку Удалить правило (3), чтобы удалить выбранное правило.
- Повторно запускайте правила после каждого редактирования правила, …
Если вы выберете эту опцию (хотя это и не рекомендуется), правило будет перезапускаться каждый раз при изменении правила, перезапуске сервера или при запуске запланированного временного окна.
3.2.1 Правило области карты
В этом разделе описываются настройки, которые можно применить к правилу Map Region.
Общая вкладка
- Имя и фамилия
Укажите имя правила. - Описание
Добавьте описание правила. - Запуск правила по расписанию
Выберите этот параметр и в полях ниже укажите расписание запуска правила. - Дни недели
В раскрывающемся списке выберите дни недели, в которые следует запускать правило геозоны. - Время начала
Укажите время активации правила. - Остановить время
Установите время деактивации правила. - После срабатывания правила
- Сбросить режим тревоги, когда условия правила больше не выполняются. Выберите этот параметр, чтобы сбросить режим тревоги после срабатывания правила.
Вкладка Активируйте это правило, когда подписчик:
- Входит в выбранные регионы
Выберите этот параметр, чтобы правило срабатывало, как только подписчик входит в выбранный регион. - Покидает выбранные регионы
Выберите этот вариант, чтобы правило срабатывало, как только подписчик покинет выбранный регион. Для нескольких вложенных/перекрывающихся регионов
Выберите один из вариантов, указывающих для нескольких регионов, учитывать ли только внешнюю границу группы регионов или любую границу региона внутри группы.
Выполните следующие действия:
Здесь вы указываете, какие действия выполнять при срабатывании правила.
- Активировать режим будильника
Выберите этот параметр, чтобы активировать режим тревоги в диспетчерской консоли. - Активировать режим одинокого работника
Выберите этот параметр, чтобы автоматически включать или выключать режим «Одинокий работник» для радиостанции, если она входит в выбранный регион или покидает его. - Отправить текстовое сообщение на исходное радио
Выберите этот параметр, чтобы автоматически отправлять текстовое сообщение на радиостанцию, когда она входит в выбранный регион или покидает его. - Отправить уведомление
Выберите этот параметр, чтобы отправлять уведомления другим пользователям, когда радио входит в выбранный регион или покидает его. Щелкните ссылку Получатели и укажите получателей, которым будет отправлено уведомление. - Отправить запрос на разговор с исходным радио
Выберите этот параметр, чтобы автоматически отправлять запрос на разговор на радиостанцию, когда она входит в выбранный регион или покидает его.
Вкладка «Скорость» Активировать правило, когда подписчик:
- Двигается быстрее, чем
Выберите эту опцию и укажите максимально допустимую скорость для транспортных средств. Правило сработает, когда транспортное средство с радио превысит это ограничение скорости. - Двигается медленнее, чем
Выберите эту опцию и укажите минимально допустимую скорость для транспортных средств. Правило сработает, когда транспортное средство с радио упадет ниже заданной скорости. - Остается неподвижным дольше
Выберите этот параметр и укажите период времени в секундах, в течение которого транспортному средству разрешено оставаться неподвижным. Правило сработает, когда транспортное средство с радиостанцией останется без движения дольше указанного периода времени. - Скорость отслеживания по регионам
Из выпадающего списка выберите, где отслеживать скорость транспорта: внутри или вне выбранных регионов или независимо от регионов.
Выполните следующие действия:
Здесь вы указываете, какие действия выполнять при срабатывании правила.
- Активировать режим будильника
Выберите этот параметр, чтобы активировать режим тревоги в диспетчерской консоли. - Отправить текстовое сообщение на исходное радио
Выберите этот параметр, чтобы автоматически отправлять текстовое сообщение на радиостанцию, когда она входит в выбранный регион или покидает его. - Отправить запрос на разговор с исходным радио
Выберите этот параметр, чтобы автоматически отправлять запрос на разговор на радиостанцию, когда она входит в выбранный регион или покидает его.
Вкладка «Регионы»
- Все регионы
Выберите этот параметр, чтобы применить это правило ко всем регионам. - Только избранные регионы
Выберите этот вариант, чтобы применить правило для одного или нескольких регионов. - Выбрать все
Нажмите эту кнопку, чтобы выбрать все регионы в списке. - Убрать выделение со всего
Нажмите эту кнопку, чтобы отменить выбор всех регионов в списке.
Вкладка «Радио»
- Все радио
Выберите этот параметр, чтобы применить это правило ко всем радиостанциям. - Только избранные радиостанции
Выберите этот параметр, чтобы применить правило к одному или нескольким радиомодулям. - Выбрать все (1)
Нажмите эту кнопку, чтобы выбрать все радиостанции в списке. - Отменить все (2)
Нажмите эту кнопку, чтобы отменить выбор всех радиостанций в списке. - Свернуть все (3)
Нажмите эту кнопку, чтобы свернуть view радиостанций в списке. - Развернуть все (4)
Нажмите эту кнопку, чтобы развернуть view радиостанций в списке. - (5)
Нажмите эту кнопку и в раскрывающемся меню выберите фильтры для радиостанций, которые будут отображаться в списке (в сети (в помещении, с фиксированным GPS, без GPS), в автономном режиме). - (6)
Нажмите эту кнопку и в раскрывающемся меню выберите, какой список отображать: список радио, группы радио или логические группы.
Вкладка «Одинокий работник»
- Все задачи
Выберите этот параметр, чтобы выполнять все задачи Lone Worker, настроенные администратором, при срабатывании правила. - Только избранные задачи
Выберите этот вариант и в списке ниже выберите задачи Lone Worker, которые будут выполняться при срабатывании правила.
3.2.2 Другие правила
В этом разделе описываются настройки, которые можно применять для правил геозонирования типов, отличных от региона карты (маяки, радиостанции и одинокий работник). Эти настройки представлены в таблице ниже:
Тип правила | Имя вкладки | Параметры Описание |
Настройки общие для всех типов правил | Общие | Имя – укажите имя правила. Описание — добавьте описание правила. |
Планировщик | Запускать правило по расписанию — выберите, чтобы запустить планировщик для правил геозоны. Дни недели — выберите дни недели, в которые будет активироваться правило геозоны. Время запуска — установите время, в которое будет запускаться правило. Время остановки — установите время остановки правила. |
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Радио | Все радиостанции — выберите применение этого правила ко всем радиостанциям; Только выбранные радиостанции — выберите применение правила для одной или нескольких радиостанций; |
Тип правила | Имя вкладки | Параметры Описание |
Маяки Позволяет настраивать правила, когда радиостанция входит или выходит из зоны действия маяка. | Общие | Режим управления: Контролировать вход в зону действия маяка – выберите, чтобы включить правило при входе радиостанции в зону действия маяка. Контролировать выход из зоны действия маяка — выберите, чтобы включить правило, когда радиостанция выходит из зоны действия маяка. Активировать режим тревоги, если сработало правило — выберите этот параметр, чтобы активировать режим тревоги в диспетчерской консоли, если сработало правило маяков. Сбросить режим тревоги, если правило не сработало – выберите, чтобы автоматически сбрасывать режим тревоги в Диспетчерской консоли, если условие правила не сработало (например,ample, когда выбран контроль входа в зону действия маяка и радиостанция входит в контролируемую зону действия, а затем покидает зону, режим тревоги в Диспетчерской консоли будет сброшен автоматически). Отправить запрос на разговор на радио, если правило сработало — выберите этот параметр, чтобы автоматически отправлять запрос на разговор на радио, если правило сработало. Отправить текстовое сообщение на радио, если правило сработало — выберите этот параметр, чтобы автоматически отправлять текстовое сообщение на радио, если правило сработало. Активировать одинокого работника, если правило сработало — выберите этот параметр, чтобы разрешить автоматическую активацию политики одинокого работника для радиостанции в случае входа или выхода из зоны действия маяка. |
Планировщик | См. Выше. | |
Радио | См. Выше. | |
Маяки | Все маяки — выберите применение этого правила ко всем маякам; Только выбранные маяки — выберите применение правила для одного или нескольких маяков. |
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Одинокий рабочий | Все задачи — выберите применение всех задач, настроенных администратором, при срабатывании правила; Только выбранные задачи — выберите этот вариант и в списке ниже выберите задачи Lone Worker, которые будут выполняться при срабатывании правила. |
Тип правила | Имя вкладки | Параметры Описание |
Радиостанции Позволяет использовать радиостанции в качестве области карты и отслеживать, когда другая радиостанция входит или покидает зону радиостанции. | Общие | Режим управления: Control Entering Region — выберите, чтобы включить правило, когда радиостанция входит в зону близости, связанную с другой радиостанцией. Control Leaving Region — выберите, чтобы включить правило, когда радиостанция покидает зону близости, связанную с другой радиостанцией. Активировать режим тревоги, если сработало правило — выберите, чтобы активировать режим тревоги в Диспетчерской консоли, если сработало правило «Радио». Сбросить режим тревоги, если правило не сработало – выберите, чтобы автоматически сбрасывать режим тревоги в Диспетчерской консоли, если условие правила не сработало (например,ample, когда Control Entering Region выбран и радио входит в контролируемую зону поблизости, а затем мгновенно покидает зону, режим тревоги в Диспетчерской консоли будет сброшен автоматически). Отправить текстовое сообщение на радио, если правило сработало – выберите, чтобы информировать радиоабонента, если правило сработало. Отправить запрос на разговор с радио, если правило сработало – выберите, чтобы сообщить радиоабоненту, если правило сработало. Минимальное расстояние между радиостанциями — укажите расстояние в метрах или футах, в зависимости от того, что выбрано в меню «Инструменты» > «Параметры» > «Дополнительно» / «Система измерений». Когда расстояние меньше выбранного значения, правило сработает в соответствии с указанными выше настройками. Цвет региона – выберите цвет зоны окружения радиостанции. |
Планировщик | См. Выше. | |
Радио Регионы | Выберите радиостанции, которые будут использоваться в качестве регионов, для которых применяется правило. | |
Радио | См. Выше. | |
Карта регионов | Правило работает только в регионах Выберите этот параметр, а затем выберите «Все регионы» или «Только выбранные регионы». |
Тип правила | Имя вкладки | Параметры Описание |
Lone Worker Позволяет настраивать запланированные задачи Lone Worker. | Общие | Дни недели — выберите дни недели для активации правила «Одинокий работник». Время запуска – установите время запуска правила; Время остановки — установите время остановки правила. |
Радио | См. Выше. | |
Одинокий рабочий | Выберите «Все задачи» или «Только выбранные задачи» из списка задач «Одинокий работник», настроенного администратором. Когда задача Lone Worker упоминается как Disabled, администратор должен включить задачу. |
3.3 Активация правил геозоны
- Чтобы активировать задачу «Геозоны», на панели «Задачи» установите флажок рядом с названием задачи.
Офис в США
Программное обеспечение Неоком
150 South Pine Island Rd., Suite 300
Плантейшн, Флорида 33324, США
Продажа
ЕМЕА: +44 203 608 0598
Америка: +1 872 222 8726
Азиатско-Тихоокеанский регион: +61 28 607 8325
www.trbonet.com
info@trbonet.com
Документы / Ресурсы
Рекомендации
-
Contents
-
Table of Contents
-
Bookmarks
Quick Links
TRBOnet Swift A100
World HQ
US Office
Neocom Software
Neocom Software
8th Line 29, Vasilyevsky Island
15200 Jog Road, Suite 202
St. Petersburg, 199004, Russia
Delray Beach, FL 33446, USA
Radio-over-IP Gateway
User Manual
Internet
Email: info@trbonet.com
WWW.TRBONET.COM
Telephone
EMEA: +44 203 608 0598
Americas: +1 872 222 8726
APAC: +61 28 6078325
Related Manuals for TRBOnet Swift A100
Summary of Contents for TRBOnet Swift A100
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Page 1: User Manual
Radio-over-IP Gateway TRBOnet Swift A100 User Manual World HQ US Office Internet Telephone Neocom Software Neocom Software EMEA: +44 203 608 0598 8th Line 29, Vasilyevsky Island 15200 Jog Road, Suite 202 Email: info@trbonet.com Americas: +1 872 222 8726 St. Petersburg, 199004, Russia Delray Beach, FL 33446, USA WWW.TRBONET.COM…
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Page 2
This document is for informational purposes only. Neocom software, Ltd offers no warranties, express or implied, in this document. Neocom and the Neocom logo, TRBOnet and the TRBOnet logo are either registered trademarks or trademarks of Neocom software, Ltd. MOTOROLA, MOTO, MOTOROLA SOLUTIONS and the Stylized M logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC. -
Page 3: Table Of Contents
Contents Introduction …………………………..1 About This Document ……………………1 About TRBOnet Swift …………………….1 Contacts …………………………1 About TRBOnet Swift A100 ………………………2 Features …………………………2 Capabilities ……………………….2 Restrictions ……………………….3 Package Contents ……………………..3 Specification ……………………….4 Panels …………………………5 Interior Layout ……………………….6 LED Indication ……………………… 10 Setup and Connection ……………………..11 MOTOTRBO Mode ……………………..
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Page 4: Introduction
TRBOnet Swift is a family of hardware products designed by Neocom Software Solutions, Ltd for MOTOTRBO radio networks. The Swift family hardware is presented by the RoIP gateways A100 and A200, and the option board ST002. For more information about the TRBOnet Swift family products, refer to our website. Contacts Region Phone Email &…
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Page 5: About Trbonet Swift A100
About TRBOnet Swift A100 TRBOnet Swift A100 (also referred to as the «A100 gateway») is a hardware radio- over-IP gateway intended to connect a control radio to TRBOnet Server. The radio can transfer voice and data to one or multiple connected TRBOnet Servers over IP.
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Page 6: Restrictions
Controls the power supply and switches to the backup battery automatically if the AC power fails. Sends an alarm notification to all connected TRBOnet Servers in case of power loss or when switching to the backup power supply.
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Page 7: Specification
Audio (wired) + Control (PTT, CSQ) Non-MOTOTRBO Inputs/outputs Open collector Output type 100 mA Output current, max 12 V Input voltage, max The OLED is located on the IP controller. TRBOnet Enterprise/PLUS of version 5.2.5 and higher is required. TRBOnet Swift A100 – User Manual…
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Page 8: Panels
About TRBOnet Swift A100 Panels TRBOnet Swift A100 comes in a metal case. 2.6.1 Front Panel The front panel features a slot for a two-way mobile radio (1) and two handles (2) for transportation and mounting. 2.6.2 Rear Panel The rear panel of the unit has two built-in fans (3), several connectors, and a power switch (8).
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Page 9: Interior Layout
2. Rear panel 3. Power supply unit 4. AC power socket and switch 5. Radio (user supplied) 6. Brackets for the radio 7. IP controller (see section 2.7.1) 8. External antenna socket 9. Built-in fans TRBOnet Swift A100 – User Manual…
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Page 10
About TRBOnet Swift A100 2.7.1 IP Controller 1. Rear panel 2. USB port, type B 3. LAN port 4. Input/Output terminal block (for pin assignment, see section 2.7.1.1) 5. Analog terminal block (see section 3.2.1) 6. Power terminal block 7. LED Display (see section 2.8) 8. -
Page 11
RADIO terminal block pinout: 1 – D- USB 2 – +VBUS USB 3 – — 4 – IGNITION (radio on) 5 – D+ USB 6 – GND 7 – GND 8 – SWB (radio detect) TRBOnet Swift A100 – User Manual… -
Page 12
About TRBOnet Swift A100 Analog terminal block ANALOG terminal block pinout: 1 – CSQ 2 – PTT 3 – GND 4 – AUDIO GND 5 – AUDIO IN 6 – AUDIO OUT Power terminal block POWER terminal block pinout: 1 – GND 2 –… -
Page 13: Led Indication
Flashing icon: The radio is disconnected or powered off. Radio TX Radio RX IP connection The number next to the icon indicates how many TRBOnet Servers are connected. Flashing icon: the A100 gateway is not connected to an IP network. Incoming/outgoing data indicator USB connection to the radio Memory card The memory card is not detected.
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Page 14: Setup And Connection
Setup and Connection Setup and Connection TRBOnet Swift A100 can operate in the MOTOTRBO mode or in the non- MOTOTRBO mode. The choice of the operation mode depends on the type of the connected radio. Table 4: A100 operation modes…
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Page 15
7. Assemble the control head seal on the radio. Assemble the control head to the radio chassis by aligning one side of the control head assembly tabs to one side of the radio chassis tabs and then rotate the control head assembly until the other side engages. TRBOnet Swift A100 – User Manual… -
Page 16
Setup and Connection Note: Verify that the control head seal is not pinched and not visible. If a pinch is found, disassemble the control head, reseat the seal and reassemble the control head. 3.1.2 Installing and Connecting the Radio Now install your MOTOTRBO radio into the A100 gateway and connect it to all required components inside the unit. -
Page 17
1. Power off the A100 gateway. Connect the programming cable to the radio and to a USB port of your computer. Power up the A100 gateway. 2. Launch TRBOnet Swift CPS on your computer. In the main window, select USB as the programming interface (Figure 6, page 15). -
Page 18
Configuring the A100 Gateway To configure the A100 gateway: 1. Launch TRBOnet Swift CPS. In the main window’s bottom bar, select USB as an interface for device programming (Figure 6). Connect the programming cable to a USB port of your computer. -
Page 19
IP address of your A100 gateway and click Read. If you use the USB connection and the Select device window appears, point your device. The configuration settings appear in a separate tab. 4. Click Network Settings in the left panel. TRBOnet Swift A100 – User Manual… -
Page 20
Setup and Connection Figure 9: Configuring the IP network settings of the A100 gateway In the right panel, specify the following settings: IP Address: The IP address assigned to your A100 gateway. Subnet Mask: The mask of the subnet to which the A100 gateway belongs. -
Page 21: Non-Mototrbo Mode
Non-MOTOTRBO Mode To configure TRBOnet Swift A100 to operate in the non-MOTOTRBO mode, follow the steps in Table 6. Table 6: High-level steps to configure TRBOnet Swift A100 to operate in the non-MOTOTRBO mode Step Refer to: Assemble the service cable.
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Page 22
Setup and Connection A100 6-pin connector Radio connector CSQ DETECT 2. (Optional) Add two wires between the A100 Radio terminal block and the radio connector plug to implement additional features. A100 Radio terminal block Radio connector PIN 4 IGNITION SENSE PIN 8 SWB+ 3. -
Page 23
A100 gateway. Use the radio programming software provided by the manufacturer of the radio. Program the GPIO pins of your radio as described in the documentation supplied by the manufacturer of the radio. TRBOnet Swift A100 – User Manual… -
Page 24
Configuring the A100 Gateway To configure the A100 gateway: 1. Launch TRBOnet Swift CPS. In the main window, select USB as an interface for device programming at the bottom (Figure 6, page 15). Connect the programming cable to the USB type B port of the A100 gateway and to a USB port of your computer. -
Page 25
If any I/O pins are connected to external hardware, configure the A100 gateway to send the states of these pins to TRBOnet software. For each I/O pin connected by external hardware, expand the menu and select the logical pin in TRBOnet: Specify the active level of the signal and other I/O pin settings. -
Page 26
Setup and Connection 6. Click Audio Settings in the left panel. In the right panel (Figure 15), do the following: Use the sliders to adjust the level of the input and output audio signal in the range of -42Db to 20 Db. … -
Page 27: Trbonet Configuration
(page 27) TRBOnet Enterprise/PLUS Configuration In this example, TRBOnet Swift A100 is registered as a radio system in the TRBOnet Enterprise (PLUS) Server configuration (Figure 16). Figure 16: Registering the A100 gateway as a radio system Launch the TRBOnet Dispatch Console and click Voice Dispatch in the left pane. If registered correctly, your A100 gateway appears on the Radio Interface tab with the green (“connected”) icon (Figure 17).
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Page 28
TRBOnet Configuration To configure pins: 1. In the TRBOnet Dispatch Console, click Administration and Radio Systems in the left pane (Figure 18, step 1 and 2). 2. In the right pane, the list of the registered radio systems appears. Double-click the radio system associated with your A100 gateway (Figure 18, step 3). -
Page 29
A pop-up window appears displaying the pin states: Figure 20: Pin states The temperature is measured inside the unit and transmitted to TRBOnet by default, no additional configuration is required. The fan speeds for each of the two coolers are displayed in revolutions per minute. -
Page 30: Trbonet Watch Configuration
Figure 21: Changing the output pin states TRBOnet Watch Configuration The I/O pins of TRBOnet Swift A100 are supported in TRBOnet Watch 2.5 and later versions. In this example, the A100 gateway is registered as a radio system in the TRBOnet Watch Server configuration (Figure 22).
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Page 31
specified in the A100 configuration (see section 3.1.5). After you apply the changes, launch the TRBOnet Watch console and click Live Monitor in the left pane. You can see the states of the connected A100 pins on the Diagnostics tab and on the Physical GPIO Pins tab. -
Page 32: Maintenance
Maintenance Maintenance Built-in Clock Battery Replacement If the flashing Low battery charge icon appears on the display of the unit, you need to replace the built-in clock battery. Figure 24: Replacement of the battery and memory card To replace the battery: 1.
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Page 33: Memory Card Replacement
Note: The maximum supported memory size of a microSD card is 32 Gb. Important Note The manufacturer reserves the right to make changes and/or improvements in designs and dimensions without notice and without incurring obligation. TRBOnet Swift A100 – User Manual…
Downloads
Aktuelle Version
TRBOnet Enterprise Release v4.6 — Januar 2015
TRBOnet Enterprise v4.6 with Mobile Client
Mobile Client for Android, Event Driven GPS, Scheduled Reports, MOTOTRBO Firmware 2.4 support, 7 New reports, General performance improvements
TRBOnet Watch Enterprise v2.2 — Januar 2015
TRBOnet Watch Enterprise v2.2
Brand new fine-grained filter tool, Re-mastered Coverage Map (RSSI Levels), Improved support for control station network adapters, CSBK and RSSI Data for Linked Capacity Plus support
Vorige Versionen
TRBOnet Enterprise Release v4.0.3 — April 2014
TRBOnet Enterprise v4.0.3 with NAI support
VoiceDispatch and AVL for Single repeaters, IPSC, CapacityPlus, Linked CapacityPlus and ConnectPlus.
Note: Windows XP is NOT supported for Voice Dispatch/Voice Recording
TRBOnet Enterprise Release v3.6 — March 2013
TRBOnet Enterprise v3.6
VoiceDispatch and AVL for Single repeaters, IPSC, CapacityPlus, Linked CapacityPlus and ConnectPlus.
Note: Windows XP is NOT supported for Voice Dispatch/Voice Recording
TRBOnet Enterprise Release v3.0 — January 2012
TRBOnet Enterprise v3.0 (http, Europe server)
User Manual
Quick Install Guide for Windows7
Full Install Guide
TRBOnet Enterprise Release v2.8 — 3 August 2011
TRBOnet Enterprise v2.8 R15 (http, Europe server)
No MCDD required for Windows Vista, Windows7. For Windows XP MCDD required.
Direct Repeater IP Connect and/or Master Radios supported.
User Guide (PDF 19 Mb) for TRBOnet Enterprise 2.8
TRBOnet Enterprise Release v2.6 R9 — 11 November 2010
TRBOnet Enterprise v2.6 (http, Europe server)
No MCDD required for Windows Vista, Windows7. For Windows XP MCDD required.
TRBOnet Pro v1.8.9 — 8 December 2010
TRBOnet Pro v1.8.9 (http, Europe server)
User Guide ( 8 Mb)
TRBOnet Standard v1.8.9 — 8 December 2010
TRBOnet Standard v1.8.9 (http, Europe server)
TRBOnet for MDC v1.8.9 — 25 February 2010
TRBOnet for MDC v1.8.9 (http, Europe server)
TRBOnet for MDC v1.8.9 (http, USA server)
TRBOnet for Analogue Radios v1.8.9 — 1 March 2010
TRBOnet for Analogue Radios v1.8.9 (http, Europe server)
TRBOnet for Analogue Radios v1.8.9 (http, USA server)
Additional Software
TRBOnet Prerequisites (http, Europe server)
TRBOnet Prerequisites (http, USA server)
MOTOTRBO USB RNDIS 0300
MOTOTRBO USB RNDIS 0205
Mototrbo USB Multi-Channel Device Driver 0236
MS SQL Server 2008 R2 Express. 10 Gb database. The best for Windows7
MS SQL Server 2005 Express Edition SP2
SQL Server Management Studio SP2
Windows Installer 3.1 Redistributable (v2)
Microsoft .NET Framework 2.0 Service Pack 1
Microsoft Visual C++ 2005 Redistributable Package
.Net Framework 4.0
Tools
TRBOnet Quick Support (2MB)
TatukGIS Viewer Freeware (for vector maps like ERSI, Shape, MapInfo etc) (16MB)
GPS MAP Tool (for raster maps) (4MB)
SAS Planet 9111 (3.5 MB)
TRBOnet Localization Tool v2
RadioServer HardwareID Generator (0.2 MB) for TRBOnet Enterprise 2.8 Only
Installer CleanUp Utility
TRBOnet Microphone Connector Driver
TRBOnet Microphone User Manual
TRBOnet Enterprise 2.8
User Guide
Copyright © 2011Neocom Software, Ltd.
CONTENTS:
Contents: 2
1. Dispatcher Console 11
1.1. Radio interface 1
1.1.1 Radio interface overview 1
1.1.2 How to 2
To connect to a RadioServer 3
To change the password 5
To change the console’s language 6
To configure quick buttons 7
To change the Contacts Tree view 9
To perform an action 14
To perform an action in the Subscribers tree 15
To edit a subscriber 17
General Tab 17
Groups Tab 18
Optionboard Tab 19
Additional Tab 20
To make a private call 21
To send a voicemail or a text message to an offline subscriber 23
To make a broadcast or a group call 24
To make an Intercom call 26
To make an Intercom call to all users 26
To make a private Intercom call 27
To activate CrossPatch 29
To make or receive telephone calls 30
To make a phone call from the Dispatcher Console 30
To receive a phone call 31
To redirect a phone call to a subscriber radio 32
To make a call from telephone to radio 33
To make a call from subscriber radio to telephone 33
DTMF Call 33
A call by sending text message to the base 33
Actions available for a master radio or repeater slot 34
Actions on master radio pane 34
Copyright © 2011Neocom Software, Ltd.
Actions from master radio context menu 35
Actions available from master radio icon context menu 36
Master radio properties 38
Description tab 38
Radio channels tab 39
Talk groups tab 40
Transmits tab 41
Volume tab 42
To send text messages 43
To navigate through log records 45
To playback a call 46
To playback several files 46
To group or filter log records 47
To group log records 47
To filter log records 48
To add messages and notes to the log 49
Notes 49
Messages 50
1.1.3 Contacts tree 53
1.1.4 Calls pane 59
How to 60
To perform an action 60
To make a private call 60
To make broadcast or a group call 60
To make an Intercom call 60
To mutemaster stations 60
To transmit a message on a busy channel 61
To patch channels 61
To send text message 61
To navigate through log records 61
To playback calls 61
To group log records 61
To add messages and notes to the log 61
Notes 61
Messages 62
Call types 62
Viewmodes 63
Standby Mode 64
Copyright © 2011Neocom Software, Ltd.
Transmission Mode 64
ReceiveMode 65
Small master radios 66
1.1.5 Recent Calls/Events log 68
How to… 69
To navigate through log records 69
To playback records 69
To group log records 69
To add messages and notes 70
Notes 70
Messages 70
1.1.6 Telephone Interconnect 71
Programming themaster radio 72
Programming portable radios 74
To register a SIP account 76
To configure Telephone Interconnect 76
To configure Telephone Interconnect with a virtual local SIP Server 76
To configure SIP Interconnect with a hardware phone or a SIP account 77
Advanced SIP settings 79
To make a phone call from the Dispatcher Console 80
To receive a call 81
To redirect a phone call to a subscriber radio 82
To make a call from telephone to radio 83
To make a call from radio to telephone 83
DTMF Call 83
A call by sending text message to the base 83
1.1.7 CrossPatch 84
Creating a CrossPatch 85
To create a CrossPatch: 85
To activate CrossPatch 88
Types of CrossPatch 89
1. Master radios redirect the calls to each other 89
2. Onemaster radio redirects the calls to several master radios 91
3. Master radios redirect the calls to onemaster radio 93
1.1.8 TX Passive 95
Recording a message to transmit 97
Selecting an existing audio file to transmit 99
1.2. GPS Positioning 101
Copyright © 2011Neocom Software, Ltd.
1.2.1 GPS Positioning overview 101
1.2.2 How to 103
To load a map to a new tab 104
To load a map to a newwindow 105
To select the activemap 106
To savemap settings 107
To load the default map settings 108
To save an onlinemap 109
To specify the folder to storemap data 109
To save themap 109
Toolbar icons 110
To show/hide subscribers on map 111
To show/hide types of subscribers 111
To perform an action in the Subscribers tree 112
Context menu 112
To monitor a subscriber 116
To enable map drawing toolbar 118
To add a region 119
To add an object 121
To perform an action in the objects pane 122
To show/hide objects and regions 123
To show/hide all the objects and regions 123
To show/hide exact objects or regions 123
To configure Geofencing and Speed Control 124
To add/delete a rule 124
To edit a rule 125
General 125
Regions 126
Radios 127
To enable/disable a rule 127
To navigate through log records 128
To playback a call 129
To playback several files 129
To group log records 130
To add messages and notes 132
Notes 132
Messages 133
Radio Events 136
Copyright © 2011Neocom Software, Ltd.
Radio State 136
Active Tasks 137
User Activity 138
To enable/disable User Activity 138
To configure User Activity 139
To add or delete a User Activity list 139
To Edit a list 140
To assign an offline subscriber to the default User Activity list 141
1.2.3 Subscribers tree 142
To show/hide subscribers on themap 142
To perform an action 142
1.2.4 Electronic maps 143
To load a map to a new tab 145
To load a map to a newwindow 145
To select the activemap 145
To savemap settings 145
To load the default map settings 145
Toolbar icons 146
1.2.5 Objects Pane 147
To enable map drawing toolbar 147
To add a region 148
To add an object 150
To perform an action 151
To show/hide objects and regions 152
To configure Geofencing and Speed Control 152
1.2.6 Event Log 153
Recent Calls/Events 153
Radio Events 154
To navigate through log records 154
To playback records 155
To group log records 155
To add messages and notes 155
Notes 155
Messages 155
Radio State 156
Active Tasks 156
User Activity 157
To enable/disable User Activity 157
Copyright © 2011Neocom Software, Ltd.
1.3. Text Messages 158
1.3.1 Text Messages Overview 158
1.3.2 How to 159
To send a message to a node 160
To show/hide records from theMessage Session pane 161
1.3.3 Contacts tree 162
1.3.4Message Session pane 163
1.3.5 Text Message pane 164
To send a message 164
1.4. Event Log 165
1.4.1 Event log overview 165
1.4.2 How to 167
To navigate through log records 168
To playback a call 169
To playback several files 170
To group log records 172
To add messages and notes to the log 175
Notes 175
Messages 178
1.4.3 Events tree 180
1.4.4 Log pane 181
To navigate through log records 181
To playback records 182
To group log records 182
To add messages and notes 182
Notes 182
Messages 182
1.4.5 Entry pane 183
1.5. Reports and Statistics 184
1.5.1 Reports and statistics overview 184
1.5.2 How to 185
To generate a report 186
To view a generated report 188
To manage a report 189
Toolbar 189
1.5.3 Report Types tree 193
1.5.4 Report pane 195
To generate a report 195
Copyright © 2011Neocom Software, Ltd.
To view a report 195
To manage a report 195
1.6. Administer 196
1.6.1 Administer overview 196
Navigation Tree 197
1.6.2 CrossPatch 198
To add a CrossPatch 199
To activate a CrossPatch 202
To edit a CrossPatch 203
1.6.3 Database 204
To clean the database 205
To use the database backup scheduler 206
1.6.4 Disabled Radios 207
To disable a radio 208
To enable a radio 209
1.6.5 Dispatchers 210
To add/delete a dispatcher 210
General 211
Access rights 212
AvailableMaster Radios 213
Available groups 214
To edit a dispatcher 214
1.6.6 Logical groups 215
To add a logical group 216
To add a logical subgroup 217
To edit a logical group 218
To delete a group 218
1.6.7Master Radios 219
To reset a master radio 219
To view/edit a master radio’s properties 220
Description tab 221
Radio channels tab 222
Talk groups tab 223
Transmits tab 224
Volume tab 225
1.6.8 Tasks 226
Geofencing 227
To enable/disable Geofencing 227
Copyright © 2011Neocom Software, Ltd.
To configure Geofencing and Speed Control 228
To add/delete a rule 228
To edit a rule 229
General tab 230
Regions tab 231
Radios tab 232
LoneWorkers tab 233
To enable/disable a rule 233
SMS and Email notifications 234
To enable/disable SMS and Email notifications 234
To configure SMS and Email notifications 235
SMS settings tab 236
Outgoing Email settings (SMTP) tab 238
Incoming Email settings (POP3) tab 240
User Activity 241
To enable/disable User Activity 241
To configure User Activity 242
To add or delete a User Activity list 243
To Edit a list 243
To assign an offline subscriber to the default User Activity list 245
Export Data 246
To add Export Data task 246
Export data to database table 247
Connection tab 247
Data tab 248
Scheduler tab 252
Advanced tab (for location of radio only) 253
Export data to Versa Trans 254
Data tab 254
Scheduler tab 255
Export data to Google 256
Data tab 256
Scheduler tab 257
Export data to NMEA 258
Data tab 258
Scheduler tab 259
Export Data to file 260
Data tab 260
Copyright © 2011Neocom Software, Ltd.
Scheduler tab 261
To configure Export Data 261
LoneWorker 263
To enable/disable LoneWorker policy 263
To add LoneWorker policy 263
To configure LoneWorker 264
Task Start tab 265
Conditions tab 266
Task Stop tab 267
Scheduled Task 268
To enable/disable Scheduled Task 268
To add Scheduled Task 268
To configure Scheduled Task 269
Command tab 270
Scheduler tab 271
Idle Time 272
Configure Idle Time 272
1.6.9 Telemetry 273
To add or edit a Telemetry profile 274
To configure a telemetry button 275
Input tab 276
Output tab 277
1.6.10 Users 278
To add a user 279
General tab 280
Radios tab 281
To edit a user 281
1.6.11 Radios 282
Subscriber Groups 283
To add a group 283
To edit or remove a group 284
Subscribers 285
To add a subscriber 285
General Tab 286
Groups Tab 287
Optionboard Tab 288
Additional Tab 289
To edit or remove a subscriber 290
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2. TRBOnet Radio Allocation 291
2.1 To administer radio users 293
To add a user 294
General tab 295
Radios tab 296
To edit a user 296
2.2 To see Radio Allocation Statistics 297
2.3 TRBOnet Radio Allocation Console 299
To start the TRBOnet Radio Allocation Console 299
To take or return a radio 301
TRBOnet Quick Support 303
How to use TRBOnet Quick support: 303
About the Company 305
Contact Details 305
Feedback 305
Copyright 305
1. DISPATCHER CONSOLE
TheDispatcher Console interface provides remote access to the data from the database via
IP. A dispatcher can communicate with any of the radio stations from a PC. A dispatcher with
administrative rights can configure the parameters of the server.
When theDispatcher Console is launched it connects to the RadioServer and by default the
Radio Interface is displayed. To navigate among theDispatcher Console tools, use the
Navigation Pane:
Copyright © 2011Neocom Software, Ltd.
The following tools are available in theDispatcher Console:
1. Radio interface — the interface for voice communication with dispatchers and
subscribers, displays information on state of their radio stations, and allows you to
play back previous calls.
2. GPS Positioning — the interface for monitoring subscribers location
3. Text messages — the interface for reviewing and sending text messages to dispatchers,
individual subscribers, or groups.
4. Event Log — the interface for monitoring events recorded in the log
5. Reports and Statistics — the interface with various printing forms with information on
activity of themonitored radio network
6. Administer — the interface for administering the radio network and the TRBOnet system
Note: To access this interface, you must connect to the TRBOnet RadioServerwith
administrative privileges. The default administrative login and password are admin.
The interface is invisible if you are logged on as user.
Copyright © 2011Neocom Software, Ltd.
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1.1. Radio interface
1.1.1 Radio interface overview
The Radio tool provides interface for voice communication with subscribers, displays information on
state of their radio stations, and allows you to play back previous calls.
This interface includes the following parts:
1. Contacts tree , which displays the state of dispatchers and subscribers.
2. Calls Pane , themain interface ofmaster radio station, which allows you make voice calls to a
chosen group of subscribers and change active channel of themaster radio station.
3. Recent Calls/Events Log , which contains information on all communication sessions and
allows you to playback the recorded calls.
4. Navigation Pane , which helps navigate through theDispatcher Console tools.
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1.1.2 How to
Themain actions in the Radio interface are described below.
1. To connect to a RadioServer.
2. To change the password
3. To change the console’s interface language
4. To configure quick action buttons
5. To change the Contacts Tree view
6. To perform an action
7. To edit a subscriber
8. To make a private call
9. To send a voicemail or a text message to an offline subscriber
10. To make a broadcast or a group call
11. To make an Intercom call
12. To activate Crosspatch
13. To make or receive telephone calls
14. To transmit a message on a busy channel
15. To patch channels
16. To send text messages
17. To navigate through log records
18. To playback calls
19. To group log records
20. To add notes and messages to the log
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To connect to a RadioServer
To connect to a RadioServer do one of the following:
l Click File | Connect to Radio Server…
l Click the RadioServer button on the Status bar and select a RadioServer from the list or click
Connect to Radio Server… to specify the details.
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The Connect to Radio Serverwindow is displayed. Specify the RadioServer IP address, Port, User
Name and Password. Then click OK.
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To change the password
To change your password to access theDispatcher Console:
1. Click Tools | Change password.
2. Enter the old password.3. Enter the new password twice.
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To change the console’s language
To change the interface language:
1. Click Tools | Set language….
2. Select language from the dropdown list. Click OK.
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To configure quick buttons
To configure Quick Action Buttons for groups and subscribers do the following:
1. Click on the contact tree toolbar.
2. In the displayed window specify actions to have quick buttons for
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To change the Contacts Tree view
The following views of the Contacts Tree are available:
1. To see Radio Groups click on the Contacts Tree toolbar
2. To see the list of groups and subscribers click on the Contacts Tree toolbar
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3. To see logical groups specified in the Administer section click on the Contacts Tree toolbar
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4. To group subscribers by status (offline, online and no GPS or online with GPS fix) click on
the Contacts Tree toolbar
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5. To filter the Contacts Tree click on the Contacts Tree toolbar. Specify items to hide or show
and click OK.
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To perform an action
1. In the Contacts tree do one of the following:
l Click a quick button in front of the contact or group node
l Right-click a contact or group node
2. Select an action to perform (either in the actions pane or in the context menu). Actions
available depend on the type of the node you selected, contact’s state and, for subscribers,
themodel of the radio station.
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TO PERFORM AN ACTION IN THE SUBSCRIBERS TREE
To perform an action select a node in the Subscribers tree and right-click it. The context menu lists
options for the selected node. Actions available depend on the type of node you selected,
subscriber’s state and themodel of the radio station.
Contact Type Actions
Online Dispatchers • Send message – sends a text message to all available dispatchers.
Dispatcher
• Send message – sends a text message to the dispatcher.
•Disconnect Dispatcher (available only when you have the respective
privileges) – Disconnects the dispatcher from the RadioServer.
Subscriber Group
• Send message – sends a text message to all radio stations equipped with
a display in the group.
• Reset GPS trigger – resets GPS trigger of all radio stations in the group
Offline Subscriber
For disconnected (physically or by a dispatcher) subscribers, or subscribers
out of network reach:
• Presence in Network – attempts to determine availability of the
Subscriber
• Find on Google Earth – attempts to locate the subscriber on Goggle
Earth
• Show Route on Googe Earth – shows the route of a subscriber for the
period set by the user on Google Earth
•Googe Street View – opens Google Street View due to subscribers latest
location and direction
• Yandex Panorama – opens Yandex Panorama due to subscribers latest
location and direction
• Private call – allows recording a voicemail for an offline subscriber. The
message will be transmitted as soon as the subscriber gets online.
• Send message… – allows sending a message for an offline subscriber. The
message will be delivered as soon as the subscriber gets online.
• Enable (Disable) Radio (available only when you have the respective
privileges) – activates a previously blocked radio station or disables a radio
station (an off-line radio gets disabled as soon as it gets available).•Monitoring in New Window – opens GPS Monitoring window for
selected subscriber• Set … – Assigns the user to a User Activity list set by the administrator
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Contact Type Actions
Online Subscriber
For connected and on-line subscribers:
• Presence in Network – attempts to determine availability of the
subscriber
• Request Location (available only for radio stations equipped with a GPS
module) – requests the subscriber’s exact geographical location
• Find on Google Earth – attempts to locate the subscriber on Goggle
Earth
Show Route on Googe Earth – shows the route of a subscriber for the
period set by the user
•Googe Street View – opens Google Street View due to subscribers latest
location and direction
• Yandex Panorama – opens Yandex Panorama due to subscribers latest
location and direction
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To edit a subscriber
NOTE: Administrator rights are required to edit subscribers.
To view the radio properties window double-click the subscriber in the Contacts Tree.
The following parameters are available:
GENERAL TAB
l Callsign – enter the radio’s callsign
l Radio ID – enter the radio’s ID
l MDC ID (Hex) – Enter theMDC ID (for analogue channels)
l Talk Group – Select a talk group to assign the radio to
l Equipped with GPS-module – select to make GPS positioning enabled for the radio
l Use custom GPS polling interval for this radio – select if necessary (specify the Period)
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l Equipped with display (for Text Messaging) – select to make text messaging enabled for the
radiol Telemetry – if necessary, select a custom telemetry profilel On the Map
l Use icon settings – select the type of icon displayed on themap from dropdown list:
Mobile radios, Portable Radios, Radio on a boat, Bus, etc.l Show callsign – select or clear to show or hide radio’s name on themap
GROUPS TAB
Select a logical group (groups) to assign the subscriber to
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OPTIONBOARD TAB
TRBOnet supports Sprite optionboard. Select Sprite if necessary. To test optionboard click Check
Optionboard.
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ADDITIONAL TAB
Name – Type the name of the subscriber
Load Image… – Load an image for the subscriber
Description – Type the radio’s description
Make – enter the vehicle make
Plate Number – enter vehicle plate number
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To make a private call
1. To make a private call select a radio in the Contacts tree
2. Do one of the following:
l Right-click the radio and in the context menu select Private Call
l Click in front of the subscriber in the Contacts tree
3. To terminate the private call do one of the following:
l press PTT
l click in front of the subscriber in the contacts tree
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To send a voice mail or a text message to an offline subscriber
To send a voice or a text message to an offline subscriber do one of the following:
l Select the subscriber and click or in front of the subscriber in the Contacts tree, then
record your voicemail or type a message
l Right-click the subscriber and select in the context menu Private Call or Send Message…, then
record your voicemail or type a message
Themessage will be received as soon as the subscriber gets online
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To make a broadcast or a group call
1. Select the call type (Broadcast Call or exact group)
2. Press PTT
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3. To terminate the call press PTT.
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To make an Intercom call
There are 2 types of Intercom calls:
TO MAKE AN INTERCOM CALL TO ALL USERS
1. Select Broadcast on the Intercom pane.
2. Press INTERCOM in the calls pane.
3. To terminate Intercom call press INTERCOM in the calls pane.
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TO MAKE A PRIVATE INTERCOM CALL
1. Select a dispatcher on the Intercom pane.
2. Press INTERCOM in the calls pane.
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3. To terminate the private Intercom call press INTERCOM.
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To activate CrossPatch
TRBOnet Enterprise allows adding and activating rules for patching different channels. For more
information see «CrossPatch».
To activate or deactivate a CrossPatch select the checkbox in front of the CrossPatchWork Area.
Then confirm the activation (deactivation).
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To make or receive telephone calls
TO MAKE A PHONE CALL FROM THE DISPATCHER CONSOLE
To make a phone call from the dispatcher Console use the SIP Interconnect pane.
Select the line, enter the phone number and click .
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TO RECEIVE A PHONE CALL
To answer a phone call click .
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TO REDIRECT A PHONE CALL TO A SUBSCRIBER RADIO
To redirect a phone call to a subscriber click the icon then click Redirect Call… and select
the subscriber or dispatcher to redirect the call to.
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TO MAKE A CALL FROM TELEPHONE TO RADIO
To make a phone call to a subscriber radio dial the SIP account’s phone number. Then follow the voce
menu’s prompts or ask the dispatcher to redirect your call to the subscriber.
TO MAKE A CALL FROM SUBSCRIBER RADIO TO TELEPHONE
DTMF Call
NOTE: Only 1.07.02 firmware version and higher support DTMF.
To make a DTMF call do the folowing:
1. Press PTT on a portable and hold it.
2. While holding PTT dial the phone number and press # (For example: 0079521112233#).
3. Release PTT. TThe RadioServer will initiate a phone call.
A call by sending text message to the base
To make a call to a phone number send to themaster radio a text message with the text «PrefixN».
Prefix — the prefix set in the RadioServer configuration (the default prefix is sip:)N — the telephone numberNOTE: Only the phone subscriber can terminate the call.
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Actions available for a master radio or repeater slot
The following actions are available for a master radio or a repeater slot:
ACTIONS ON MASTER RADIO PANE
The following actions are available on master radio pane:
l — select the checkbox to make this channel a radio default PTT channel (for external
microphone or spacebar)
l (Tone and PTT) — starts transmitting after a tone sound
l (Solo) — mutes all channels except for this one
l (Mute) -mutes this channel
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ACTIONS FROM MASTER RADIO CONTEXT MENU
To perform an action right-click a master radio or repeater slot and select action from context menu.
The following actions are available from master radio context menu:
l Default PTT channel — select the checkboxmake this channel radio default PTT channel (for
external microphone or spacebar)
l Specify Hot Key — Select to specify the hot key to transmit on this channel
l Tone and PTT — click to start transmitting after a tone sound
l Mute this channel — click to mute this channel
l Mute all channels except this — click to mute all channels except this
l Terminate Transmission — Click to terminate a call on this channel
l Reset Master Radio — Click to reset themaster radio or repeater slot
l Minimize/Maximize — Click to minimize or maximize themaster radio pane
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ACTIONS AVAILABLE FROM MASTER RADIO ICON CONTEXT MENU
All master radios are displayed as icons.
To view a master radio or repeater slot info rollover a master radio icon:
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To perform an action click a master radio icon and select the action:
The following actions are available:
l Reset Master Radio — reset a master radio
l Properties — seemaster radio properties
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MASTER RADIO PROPERTIES
Description tab
This tab provides the following information:
l ID –master radio’s ID
l Name –master radio’s name
l Type –master radio’s type
l Mode –mode (Single Master Radio, IP Site Connect or Capacity Plus)
l Status (Connected or Disconnected)
l Serial number (only available for connected master radios)
l Firmware version (only available for connected master radios)
Note: The information is read-only.To change themaster radio settings run the TRBOnet RadioServer Configurator by selecting
All Programs | Neocom Software | TRBOnet Enterprise v2.8 | Configure TRBOnet
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Enterprise RadioServer v2.8 in the Startmenu or using the TRBOnet RadioServer v2.8
shortcut on your desktop.
Radio channels tab
To add a zone click .
To add a channel to a zone, select a zone and click .
To edit a zone or channel left-click it and type text.
To remove a channel or a zone select it and click .
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Talk groups tab
Specify available talk groups in this tab. Select or clear checkboxes.
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Transmits tab
Select the checkbox to use an external master radio for private calls and select themaster radio from
the dropdown list.
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Volume tab
Adjust TX and RX levls on the channel manually or select Configure system volume to follow system
volume settings.
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To send text messages
1. To display the Send Messagewindow, do one of the following:
l Click in front of the contact in the Contacts treel In the Contacts tree, right-click a contact node and select Send Message
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2. If necessary, select a message template to use.
TIP: To create a newmessage template for future use, click , enter template text in a new
line, and click OK.
3. Enter message text, or modify the template if necessary.4. To send themessage, click OK. To clear all text, click Clear. To close the windows without
sending themessage, click Cancel.
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To navigate through log records
To help you locate the information you want, use any of the following methods:
l To navigate through the call sessions, use the navigation bar at the bottom of Recent
Calls/Eventspane
l To sort the list by a specific column, click the column heading to sort records in ascending
order, or click the column heading again to reverse the sort order
l To hide old log records from the Recent Calls/Events pane, click
l To display all log records, click
l To switch to default settings click
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To playback a call
1. Select a communication session in the list.
2. To download from the radio server and play the audio file, click on the toolbar
To playback several files
l To playback several items, press Ctrl and select recordings from the list, then click
on the toolbar.
l To playback a list of items, select one item, then press Shift and select the last one from the list
you need to playback, all items between these 2 recordings will be selected. Click
on the toolbar.
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To group or filter log records
TO GROUP LOG RECORDS
You can group all log records by:
l Date
l Master Radio
l Sender
l Recipient
To group records, do the following:
1. Click on the toolbar.
2. A small pane is opened. Drag the column (for example, Date) to group by to the pane.
The records are grouped by theDate column. To view the records for exact date double-click the date
or click .
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You can group records by several columns. For example, after dragging theDate column, drag
Sender. Now you can view records for exact dates by senders.
To exit the grouping viewmode, drag columns names from the pane, then click on the
toolbar.
TO FILTER LOG RECORDS
To filter log records due to exact column content click on the toolbar and type text in a
column you need to filter.
To exit Auto Filter mode click on the toolbar.
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To add messages and notes to the log
A dispatcher can add notes for records in the log and messages for other dispatchers connected to
the RadioServer.
NOTES
All records in the log can have user’s notes. To see the notes, click on the toolbar. The
Note column is shown.
To add a note, select a record and click on the toolbar. Type your note in theNote
window.
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The note is shown in theNote column and displayed in theMessage column as icon. This icon is
displayed even if the Show notesmode is not enabled.
To get information on a note, rollover the icon . The information on the author of the note and
it’s text are displayed. To edit the note’s text, click . If you make the text blank the note is deleted.
MESSAGES
A dispatcher can add messages for Dispatcher Console users. To add a message to the log, click
on the toolbar. The Add user messagewindow is displayed.
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The default recipient is All.If necessary, type the name of the recipient. Select the severity from
dropdown list: Information,Warning or Alarm. Type themessage and click OK. Themessage is
added to the log. Now rhemessage is displayed in the Recent Calls/Events log and in theUser
messages section of the Event Log tool.
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1.1.3 Contacts tree
The Contacts tree displays all contacts available to you, including fellow dispatchers connected to the
same RadioServer, individual subscribers, and subscriber groups.
Different icons represent the state of radio stations:
l Grey – the subscriber is off or beyond the reach of the system
l Blue – the subscriber is on, but the position data is not available
l Green – the subscriber is on, has a GPS module installed, and his position data is available
in the GPS Positioning tool.
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If you rollover a radio in the Contacts tree, the popup window is displayed:
The user can get the following information:
1. Press this icon to request the subscriber’s presence in network
2. Press this icon to send a message to the subscriber
3. Press this icon to request the subscriber’s location
4. The User Activity list the radio is assigned to is displayed if theUser Activity task is activated
5. The LoneWorker policy’s state is displayed if the Lone Worker task is activated
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You can also access actions from the context menu of a node in the navigation tree. For this, right-
click a node.
Contact type Actions
Online Dispatchers • Send message – sends a text message to all available dispatchers.
Dispatcher
• Send message – sends a text message to the dispatcher.
•Disconnect Dispatcher (available only when you have the respective
privileges) – Disconnects the dispatcher from the RadioServer.
Subscriber Group
• Send message – sends a text message to all radio stations equipped with
a display in the group.
• Reset GPS trigger – resets GPS trigger of all radio stations in the group
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Contact type Actions
Subscriber
For disconnected (physically or by a dispatcher) subscribers, or subscribers
out of network reach:
• Presence in Network – attempts to determine availability of the
Subscriber
• Find on Google Earth – attempts to locate the subscriber on Goggle
Earth
• Show Route on Googe Earth – shows the route of a subscriber for the
period set by the user on Google Earth
•Googe Street View – opens Google Street View due to subscribers latest
location and direction
• Yandex Panorama – opens Yandex Panorama due to subscribers latest
location and direction
• Private call – allows recording a voicemail for an offline subscriber. The
message will be transmitted as soon as the subscriber gets online.
• Send message… – allows sending a message for an offline subscriber. The
message will be delivered as soon as the subscriber gets online.
• Enable (Disable) Radio (available only when you have the respective
privileges) – activates a previously blocked radio station or disables a radio
station (an off-line radio gets disabled as soon as it gets available).•Monitoring in New Window – opens GPS Monitoring window for
selected subscriber• Set … – Assigns the user to a User Activity list set by the administrator
For connected and on-line subscribers:
• Presence in Network – attempts to determine availability of the
subscriber
• Request Location (available only for radio stations equipped with a GPS
module) – requests the subscriber’s exact geographical location
• Find on Google Earth – attempts to locate the subscriber on Goggle
Earth
Show Route on Googe Earth – shows the route of a subscriber for the
period set by the user
•Googe Street View – opens Google Street View due to subscribers latest
location and direction
• Yandex Panorama – opens Yandex Panorama due to subscribers latest
location and direction
• Private call –makes a private call to the subscriber
• Send Message (available only for radio stations equipped with a display) –
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Contact type Actions
sends a text message to the subscriber
• Send Call – the subscriber will hear a beep tone notifying on the call
• Remote Monitor (Open mic)(available only when you have the
respective privileges) – activates themicrophone of the subscriber’s radio
station in hidden mode
• Enable (Disable) Radio (available only when you have the respective
privileges) – activates a previously disabled radio or blocks the subscriber’s
radio station.
• Reset GPS trigger – resets GPS trigger of the radio station
•Monitoring in New Window – opens GPS Monitoring window for
selected subscriber
• Set … – Assigns the user to a User Activity list set by the administrator (if
user activity is enabled)
• [Telemetry Name] – Send to the subscriber a telemetry command
• Start Lone Worker – Starts a Lone Worker policy for the user
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Contact type Actions
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1.1.4 Calls pane
Calls pane is themain interface of the Dispatcher Console.
The Calls pane includes the following main elements:
1. Press To Talk (PTT) – the button which initiates a voice call.
2. Intercom – the button which initiates a broadcast voice call to available dispatchers.
3. Microphone – the indicator of your microphone status:
l
Blue – themicrophone is off, the radio station is not ready for transmission
lGreen – themicrophone is on, the radio station is ready for transmission
When calling, please wait for the icon to become green.
4. Channel change – the buttons which change an active channel of themaster radio station. In
receive and transmission modes these buttons are disabled.
5. Call Type change — the dropdown list allows changing the type of call (you can make a
broadcast call or select a group of subscribers).
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6. TX Passive — if the channel is currently busy this function allows record and queue a message to
transmit or use an existing audio file to queue and transmit.7. CrossPatch — this function allows patching different master stations in one network.8. SIP Interconnect — this function allows making and receiving calls to telephones.
How to
Themain actions in the calls pane are described below.
TO PERFORM AN ACTION
To perform an action, see the respective section
TO MAKE A PRIVATE CALL
To make a private call, see the respective section
TO MAKE BROADCAST OR A GROUP CALL
To make a broadcast or a group call, see the respective section
TO MAKE AN INTERCOM CALL
To make an Intercom call, see the respective section
TO MUTE MASTER STATIONS
To mutemaster stations, see the respective section
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TO TRANSMIT A MESSAGE ON A BUSY CHANNEL
To transmit a message on a busy channel use the TX Passive function{/color}.
TO PATCH CHANNELS
To patch channels in a common channel use the CrossPatch function{/color}.
TO SEND TEXT MESSAGE
To send a text message,see the respective section
TO NAVIGATE THROUGH LOG RECORDS
To navigate through log records, see the respective section
TO PLAYBACK CALLS
To playback records, see the respective section
TO GROUP LOG RECORDS
To group log records, see the respective section
TO ADD MESSAGES AND NOTES TO THE LOG
A dispatcher can add notes for records in the log and messages for other dispatchers connected to
the RadioServer.
Notes
To manage notes, see the respective section
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Messages
To managemessages, see the respective section
Call types
There are 4 call types:
1. Broadcast Call is received by all radio network subscribers and all connected dispatchers
2. Group Call is received by all subscribers or dispatchers in the selected group
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3. Private Call is received by a selected subscriber only
4. Remote Monitor is a call for the hidden monitor, which is received by that dispatcher only who
launched themonitor
View modes
The Calls panemay be displayed in one of the following modes:
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l Standby mode, themain viewmodewhen you can initiate a voice call
l Transmission mode
l Receivemode
l Compact mode
STANDBY MODE
In this mode, you can initiate a voice call.
TRANSMISSION MODE
If an operator initiates a call , the Calls pane changes mode to transmission.
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1. The green PTT button indicates that you are an active sending subscriber.
2. The green microphone icon indicates that themaster radio station microphone is on and
transmits your call.
3. The call type.
4. A subscriber or group being an object of the call.
5. Active sending radio subscriber or dispatcher.
6. Indication of transmission/receiving of voice information.
RECEIVE MODE
In this mode, you receive a voice signal.
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In the receivemode, the PTT button is disabled. The button is enables again once the calling
subscriber or dispatcher finishes transmission.
SMALL MASTER RADIOS
To see this mode select View | Small Master Radio Boxes
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1.1.5 Recent Calls/Events log
All communication sessions and events are stored on the RadioServer and listed in the TRBOnet
Dispatcher Console. You can review information on all communication sessions and playback any of
the recorded audio files.
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How to…
TO NAVIGATE THROUGH LOG RECORDS
To help you locate the information you want, use any of the following methods:
l To navigate through the call sessions, use the navigation bar at the bottom of Recent
Calls/Eventspane
l To sort the list by a specific column, click the column heading to sort records in ascending
order, or click the column heading again to reverse the sort order
l To hide old log records from the Recent Calls/Events pane, click Clean
l To display all log records, click Reload
TO PLAYBACK RECORDS
To playback records, see the respective section
TO GROUP LOG RECORDS
You can group all log records by:
l Date
l Master Radio
l Sender
l Recipient
To group records, see the respective section
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TO ADD MESSAGES AND NOTES
A dispatcher can add notes for records in the log and messages for other dispatchers connected to
the RadioServer.
Notes
To manage notes, see the respective section
Messages
To managemessages, see the respective section
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1.1.6 Telephone Interconnect
The SIP interconnect function allows making calls from telephones to radios and vice versa. You only
need to register a SIP account and configure the RadioServer to connect to this account.
When you make a call, the SIP service connects to the RadioServer. For instance, you make a call to a
radio subscriber from phone. For this you need to dial the SIP account’s phone number. After that
the SIP service connects to RadioServer and the call is conducted due to the RadioServer
configuration (you are forwarded to a dispatcher or the voicemenu to connect you to a subscriber).
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Programming the master radio
NOTE: Firmware version 1.7 or higher is required to support SIP Interconnect feature in IP
Site Connect or Capacity Plus systems
Make sure theMaster Radio is correctly programmed. For this openMOTOTRBO CPS, select the
expert view and read the radio’s configuration.
1. Make sure the Private Calls are allowed in General Settings.
2. Go to your channel configuration and make the following settings:
l Under the TX column select the Allow Interruptionand TX Interruptible Frequencies
checkboxesl In Admit Criteria dropdown list select Channel Free and in In Call Criteria dropdown list
select Follow Admit Criteria.
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Programming portable radios
NOTE: Firmware version 1.7 or higher is required to support SIP Interconnect feature in IP Site
Connect or Capacity Plus systems
Make sure that portable radios are correctly programmed. For this openMOTOTRBO CPS, select the
expert view and read the radio’s configuration.
1. Make sure the Private Calls are allowed in General Settings.
2. Go to your channel configuration and make the following settings:
l Under the TX column select the TX Interruptible Frequencies checkboxl In Admit Criteria dropdown list select Channel Free and in In Call Criteria dropdown list
select TX Interrupt.
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To register a SIP account
To register a SIP account go to a SIP provider’s website (for example, sipgate.co.uk or sipgate.com)
and follow the prompts.
To configure Telephone Interconnect
TO CONFIGURE TELEPHONE INTERCONNECT WITH A VIRTUAL LOCAL SIP SERVER
TRBOnet team developed a virtual SIP Server for making phone calls inside a local network. The
Virtual SIP Server supports up to 6 telephone lines.
For information on Virtual SIP Server Configuration see the SIP_Server_Configuration.PDF document.
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TO CONFIGURE SIP INTERCONNECT WITH A HARDWARE PHONE OR A SIP ACCOUNT
1. Open the TRBOnet RadioServer Configurator using one of the following options:
l Use the TRBOnet Enterprise RadioServer v2.8 shortcut on your desktop
l In the Start menu, select All Programs | Neocom Software | TRBOnet Enterprise v2.8 |
Configure TRBOnet Enterprise RadioServer v2.8
2. Select Sip Interconnect in the navigation tree.
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3. Configure the following parameters:
Parameter Hardware SIP phone SIP account
Use Sip Interconnect Select to enable SIP Interconnect
Provider addressspecify your PBX phone IP address
in local networkspecify the SIP provider’s website
Provider port 5060
Local IPspecify IP address of the adapter to
access your local network
specify IP address of the adapter
to access Internet (e.g. 127.0.0.1)
Port 5060
Input calls Select the RadioServer’s actions in case of incoming phone calls:
Decline calls, Open voice menu or Redirect to dispatchers
Allow subscribers to
make outgoing callsselect to allow subscribers making calls to telephones
TMS prefix
The prefix a radio subscriber will need to use to make a call (for example,
if the prefix is «sip:», the subscriber will need to send a text message to a
master radio with the text «sip:N», whereN is the phone number to
make call to)
DTMF Select to enable DTMF
SIP IDThe ID from the phone
configurationYour SIP account ID
SIP userThe phone number to be indicated
when an outgoing call is madeYour SIP account phone number
PasswordThe password from your phone
configurationYour SIP account password
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Advanced SIP settings
To configure the advanced SIP settings select Advanced under SIP Interconnect.
Set up the following parameters:
l Packet time (ms) — Specify the packet time compatible with your PBX phone or SIP Account.
l Used codecs — Select the codecsa to be suported (we recommend selecting all codecs)
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To make a phone call from the Dispatcher Console
To make a phone call from the Dispatcher Console use the SIP Interconnect pane.
Select the line, enter the phone number and click .
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To receive a call
To receive a call click .
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To redirect a phone call to a subscriber radio
To redirect an incoming or outgoing phone call to a subscriber click then click Redirect
Call… and select the dispatcher or subscriber to redirect the call to.
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To make a call from telephone to radio
To make a phone call to a subscriber radio dial the SIP account’s phone number. Then either follow
the vocemenu’s prompts or ask the dispatcher to redirect your call to the subscriber.
NOTE: Only the phone subscriber can terminate the call.
To make a call from radio to telephone
DTMF CALL
NOTE: Only 1.07.02 firmware version and higher support DTMF.
To make a DTMF call do the folowing:
1. Press PTT on a portable and hold it.
2. While holding PTT dial the phone number and press # (For example: 0079521112233#).
3. Release PTT.
A CALL BY SENDING TEXT MESSAGE TO THE BASE
To make a call to a phone number send to themaster radio a text message with the text «PrefixN».
Prefix — the prefix set in the RadioServer configuration (the default prefix is sip:)N — the telephone numberNOTE: Only the phone subscriber can terminate the call.
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1.1.7 CrossPatch
TRBOnet Enterprise v2.8 provides the CrossPatch function. CrossPatching allows the user configure
the network to redirect the calls thus patching master radios (analogue and digital stations, Capacity
Plus and IP Site Connect).
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Creating a CrossPatch
Note: You have to logon as the administrator to create a CrossPatch.
TO CREATE A CROSSPATCH:
1. Select Administer in the navigation tree.
2. Then select CrossPatch.
3. To add a CrossPatch click Add in the work area.
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The CrossPatchwindow is displayed.
You can set the following items:
1. Name — The name of a CrossPatch
2. Work Mode — There are 3 options of CrossPatching:
l Master radios redirect the calls to each other
l Onemaster radio redirects calls to several master radios
l Master radios redirect the calls to onemaster radio
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3. Master radios to redirect calls – set the source(s) and the target(s) of redirected calls. You can
select an exect group or all groups of a master radio to redirect calls.
After setting all the parameters click OK.
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To activate CrossPatch
To activate or deactivate a CrossPatch select the checkbox in front of the CrossPatch in the
Radio interface or in the Administer tool.
Then confirm the activation (deactivation).
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Types of CrossPatch
You can use three different variants of CrossPatching:
1. MASTER RADIOS REDIRECT THE CALLS TO EACH OTHER
This is themost common type of CrossPatch when there is data exchange between themaster
stations set in the CrossPatch settings. Thus, there is a common channel for all the subscribers of the
specified master stations.
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To create this mode of CrossPatching add a CrossPatch and set theWork Mode asMaster radios
redirect the calls to each other. Set the CrossPatch name and themaster radios to redirect calls.
Click OK. The CrossPatch is now displayed in the Radio interface.
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2. ONE MASTER RADIO REDIRECTS THE CALLS TO SEVERAL MASTER RADIOS
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To create this type of CrossPatching add a CrossPatch and set theWork Mode as One master radio
redirects the calls to several master radios. Set the CrossPatch name and themaster radios to
redirect calls.
Click OK. The CrossPatch is now displayed in the Radio interface.
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3. MASTER RADIOS REDIRECT THE CALLS TO ONE MASTER RADIO
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To create this type of CrossPatching add a CrossPatch and set theWork Mode asMaster radios
redirect the calls to one master radio. Set the CrossPatch name and themaster radios to redirect
calls.
Click OK. The CrossPatch is now displayed in the Radio interface.
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1.1.8 TX Passive
TRBOnet Enterprise v2.8 provides the TX Passive function. This feature enables dispatchers to queue
messages in a situation when a messagemust be transmitted but the channel is currently busy. The
dispatcher records a message on a busy channel and then TRBOnet broadcasts this message as soon
as the channel becomes available.The TX Passive function is presented in the Radio interface.
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The user can record a message or select an existing audio file to broadcast. You can specify the
recipients of the transmitted message. The default setting is Selected Master Radios(To select a
master radio for transmitting a message select the checkbox near its name in themaster station’s
window in the Radio interface). To set the recipients click the Selected Master Radios text and select
from the dropdown list. The available variants are: All Master Radios, Selected Master Radios and
the list of available master radios to select an exact master radio.
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Recording a message to transmit
To record a message set the recipients and press Record.
The Record audiowindow is displayed.
To start recording press Start. After recording themessage press Stop.
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Themessage is queued and the respective information is displayed.
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Selecting an existing audio file to transmit
You can use an existing audio file for transmitting. To que a file press File.
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The Send audio filewindow is displayed. Browse for the file you want to queue. The TRBOnet audio
files are usually stored in: C:\ProgramData\Neocom Software\TRBOnet Enterprise v2.8\Audio
Select the file and press Open. Themessage is queued and the respective information is displayed.
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1.2. GPS Positioning
1.2.1 GPS Positioning overview
TheGPS Positioning tool provides interface for monitoring subscribers location.
This interface includes the following parts:
1. Subscribers tree, which displays groups and individual subscribers.
2. Electronic map, which displays latest positional data received from subscribers and state of
their radio stations.
3. Objects Pane, which allows you to add objects and regions and to display them on themap.
4. Navigation Pane, which helps navigate through theDispatcher Console tools.
5. Event Log, which contains tabs with positioning history for subscribers, radio stations state,
active policies, and user activity notifications.
6. Calls Pane, which is displayed in compact mode in this interface.
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To locate subscribers
1. Open theGPS Positioning tool.
2. In the Subscribers tree, select groups or individual subscribers whose position you want to
view.
3. Review the subscribers location manually or click Find on Map in the context menu. If a radio
station is on and transmits subscriber’s coordinates, themap displays location of the
subscriber. If radio station is off or does not transmit GPS coordinates, themap displays
location of the subscriber according to the latest received positioning data. Different icons
represent the state of radio stations:
l Green – location is actual
l Blue – location may be outdated, the radio station does not transmit GPS coordinates,
the latest received coordinates are displayed
l Grey – location may be outdated, the radio station is off, the latest received coordinates
are displayed
4. If necessary, use the following options:
l To center themap according to position of a particular subscriber, right-click the subscriber in
the Subscribers tree and select Find on Map.
l To change themap allocation according to changes in the position of a particular subscriber,
right-click the subscriber in the Subscribers tree and selectMonitoring (On/Off). In the
tracking mode, themap is centered to reflect subscriber’s location every 15 seconds (themap
refresh interval).
l To start monitoring of exact subscriber in a newwindow, right-click the subscriber in the
Subscribers tree and selectMonitoring in New Window.
l To change a subscriber’s location manually, right-click the subscriber in the Subscribers tree
and select Set Location. Then point the new position with the cursor and click the left mouse
button.
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1.2.2 How to
Themain actions in theGPS Positioningtool are described below.
1. To show/hide subscribers or groups
2. To perform an action in the Subscribers tree
3. To load a map to a new tab
4. To load a map to a newwindow
5. To select the activemap
6. To savemap settings
7. To load the default map settings
8. To save an onlinemap
9. Toolbar icons
10. To enable map drawing toolbar
11. To add a region
12. To add an object
13. To perform an action in the objects pane
14. To monitor a subscriber
15. To show/hide objects and regions
16. To configure Geofencing and Speed Control
17. To navigate through log records
18. To playback calls
19. To group log records
20. To add notes and messages to the log
21. Radio Events
22. Radio State
23. Active Tasks
24. User Activity
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To load a map to a new tab
To add a map and open it in new tab, do the following:
1. ClickMap | Open New Map in Tab… in themenu.
2. The Select Map…window is displayed. Select the type ofmap and then select themap to
open. If necessary, click Add… and browse for themap.
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To load a map to a new window
To add a map and open it in newwindow, do the following:
1. ClickMap | Open New Map in Window… in themenu.
2. The Select Map…window is displayed. Select the type ofmap and then select themap to
open. If necessary, click Add… and browse for themap.
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To select the active map
The user can select the activemap on a tab.
To select the activemap, do the following:
1. ClickMap | Select Active Map in themenu.
2. In the Select Map…window select themap. If necessary, click Add… and browse for themap.
Note: You can only select themap of the same format the current tab map is. For example, if
you clickMap | Select Active Map in a tab with aMapPoint format map, the Select Map…
windowwill display the availableMapPoint format maps. Thus, if you need to select another
format map, use theMap | Open Map in Tab or theMap | Open Map in Window option.
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To save map settings
The user can savemap settings for future use.
To save settings, do the following:
1. Load themap and configure its scale and position.
2. Click the arrow on the icon on the toolbar and select Save as Default Region. The
current state of themap is set as default.
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To load the default map settings
To reset themap view to the default settings click the Show Default Region icon on the
toolbar.
Themap is positioned in accordance with the default region.
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To save an online map
The user can save an onlinemap to the PC in order to use it offline.
TO SPECIFY THE FOLDER TO STORE MAP DATA
To specify the folder selectMap | Map Content… then browse for the folder.
TO SAVE THE MAP
To save themap select themap region you need to save themap starting from and then selectMap |
Save Online Map Data….
NOTE: The system will cashe themap «downwards» which means you will not be able to zoom out
the selected region in offlinemode.
In the displayed window click Start and wait for the system to save the files. This might take a
sufficient amount of time.
Click Close.
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Toolbar icons
The toolbar has the following icons:
1. Zoom In and Zoom out – Scale themap.
2. Bookmarks – allows opening a bookmark on themap and managing bookmarks (adding
and deleting)
3. Show Default Region – Centers themap according the saved default region or saves the
map as default region (click the arrow and select Save as Default Region).
4. Google Earth – Opens Google Earth.
5. Show Route… and Clear Route – Shows or hides the route of the selected subscriber
for the period set by the user.
6. Filter: Radio-On GPS-On , Radio-On GPS-Off and Radio-Off GPS-Off – Show or
hide subscribers due to their state.
7. History – opens Historymode to view subscribers location history for a set period
of time.
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To show/hide subscribers on map
TO SHOW/HIDE TYPES OF SUBSCRIBERS
You can show or hide 3 types of subscribers:
l To show or hide online subscribers with available position data, click on the toolbar.
l To show or hide online subscribers with unavailable position data, click on the toolbar.
l To show or hide offline subscribers, click on the toolbar.
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To perform an action in the Subscribers tree
To perform an action right-click the node and select the action in the context menu or click a quick
button in front of the subscriber or group.
CONTEXT MENU
Actions available depend on the type of node you selected, subscriber’s state and themodel of the
radio station.
Contact type Actions
Subscriber Group
• Send message – sends a text message to all radio stations equipped with
a display in the group.
• Reset GPS trigger – resets GPS trigger of all radio stations in the group
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Contact type Actions
Subscriber
For disconnected (physically or by a dispatcher) subscribers, or subscribers
out of network reach:
• Presence in Network – attempts to determine availability of the
Subscriber
• Find on Google Earth – attempts to locate the subscriber on Goggle
Earth due to the latest received coordinates
• Show Route shows the route of a subscriber for the period set by the
user
Note: To clear themap from the displayed route, click the Clear Route
icon on the toolbar.
• Show Route on Googe Earth – shows the route of a subscriber for the
period set by the user on Google Earth
•Googe Street View – opens Google Street View due to subscribers latest
location and direction
• Yandex Panorama – opens Yandex Panorama due to subscribers latest
location and direction
• Set location (available only when you have the respective privileges) –
changes a subscriber’s location manually
• Private call – allows recording a voicemail for an offline subscriber. The
message will be transmitted as soon as the subscriber gets online.
• Send message… – allows sending a message for an offline subscriber. The
message will be delivered as soon as the subscriber gets online.
• Enable (Disable) Radio (available only when you have the respective
privileges) – activates a previously blocked radio station or disables a radio
station as soon as it gets available.•Monitoring in New Window – opens GPS Monitoring window for
selected subscriber• Set … – Assigns the user to a User Activity list set by the administrator
For connected and on-line subscribers:
• Presence in Network – attempts to determine availability of the
subscriber
• Request Location (available only for radio stations equipped with a GPS
module) – requests the subscriber’s exact geographical location
• Find on Map – centers themap according to the position of a subscriber
• Find on Google Earth – attempts to locate the subscriber on Goggle
Earth
• Show Route shows the route of a subscriber for the period set by the
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Contact type Actions
user
Show Route on Googe Earth – shows the route of a subscriber for the
period set by the user
•Googe Street View – opens Google Street View due to subscribers latest
location and direction
• Yandex Panorama – opens Yandex Panorama due to subscribers latest
location and direction
• Set location (available only when you have the respective privileges) –
changes a subscriber’s location manually
• Private call –makes a private call to the subscriber
• Send Message (available only for radio stations equipped with a display)
– sends a text message to the subscriber
• Send Call – the subscriber will hear a beep tone notifying on the call
• Remote Monitor (Open mic)(available only when you have the
respective privileges) – activates themicrophone of the subscriber’s radio
station in hidden mode
• Enable (Disable) Radio (available only when you have the respective
privileges) – activates a previously disabled radio or blocks the subscriber’s
radio station.
• Reset GPS trigger – resets GPS trigger of the radio station
•Monitoring (On/Off) – centers themap to display a subscribers location
eech 15 seconds
•Monitoring in New Window – opens GPS Monitoring window for
selected subscriber
• [Telemetry Name] – Send to the subscriber a telemetry command
• Set … – Assigns the user to a User Activity list set by the administrator (if
user activity is enabled)
• Start Lone Worker – Starts a Lone Worker policy for the user
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Contact type Actions
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To monitor a subscriber
1. To monitor a subscriber right-click it in the Contacts Tree and select Monitoring in New
Window.
2. Select map type and themap.
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3. Themonitoring window is displayed for selected subscriber. Themap will be centered due to
the subscriber’s position. Quick buttons with themain actions are available for the subscriber
(Presence in Network, Private Call, Find on Map, Send Message, Hidden Mic, etc.)
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To enable map drawing toolbar
To enable theMap Drawing Toolbar, which allows adding to themap regions (1) and objects (2),
clickMap | On/Off map drawing toolbar in themenu. TheMap Drawing Toolbar is displayed.
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To add a region
1. To add a region click .
2. Then left-click the points of the region on themap. To cancel the operation click Cancel. To
save the region click Save.
3. The Add New Object on Mapwindow is displayed.
2. On General tab specify object’s name and description.
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3. On Region tab specify region’scolour and transparency and select the Fill region area
checkbox if necessary.
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To add an object
1. To add an object click one of the object icons .
2. Then left-click the place on themap to add the object at. To cancel the operation click Cancel.
To save the object click Save.
3. The Add New Object on Mapwindow is displayed. Specify object’s name and description and
click OK.
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To perform an action in the objects pane
To perform an action select an object or region in theObjects Pane and right-click it. The context
menu is displayed.
Action Description
Configure geofencingOpens theGeofencing and Speed Control window, which helps
set the rules for geofencing and speed control.
Show all objects on the map Shows all the objects and regions on themap.
Hide all objects on the map Hides all the objects and regions on themap.
Remove object Removes the selected object (region).
Properties Shows the selected object’s (region’s) properties.
Context menu in the Objects pane
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To show/hide objects and regions
TO SHOW/HIDE ALL THE OBJECTS AND REGIONS
To show or hide all the objects, right-click any of the objects and select Show all objects on the map
or Hide all objects on the map in the context menu.
TO SHOW/HIDE EXACT OBJECTS OR REGIONS
To show or hide an object, a region or all objects or regions, select or clear the respective node’s
checkbox.
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To configure Geofencing and Speed Control
To configure Geofencing and Speed Control:
1. Right-click any of the objects or regions in theObjects Pane and select Configure geofencing in
the context menu. TheGeofencing and Speed Control window is displayed.
2. Add a rule or select an existing rule.
3. If necessary, edit a rule.
4. Enable or disable a rule.
TO ADD/DELETE A RULE
To add a rule click Add Rule in theGeofencing and Speed Control window.
To delete a rule click Delete Rule in theGeofencing and Speed Control window.
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TO EDIT A RULE
Select the rule on the list and set the following parameters:
General
You can set the following parameters in theGeneral tab:
Name – Enter the rule’s name
Description – Enter the rule’s description
Send Call Alert to a radio if the rule has been triggered – Select the checkbox if necessary
Speed Control – Select the checkbox to enable speed control
Control mode – Select the control mode from the dropdown list: Control everywhere, Enabled for
selected regions only, Disabled for selected regions
Maximum speed – Set themaximum speed
Activate Alarm mode if the rule has been triggered – Select the checkbox if necessary
Send Text Message to a radio if the rule has been triggered– Select the checkbox if necessary
Regions Control – Select the checkbox to enable region control
Control mode – Select the control mode from the dropdown list: Control everywhere, Enabled for
selected regions only, Disabled for selected regions
Activate Alarm mode if the rule has been triggered – Select the checkbox if necessary
Send Text Mesage to a radio if the rule has been triggered– Select the checkbox if necessary
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Regions
You can set the following parameters in the Regions tab:
All regions – Select this option to apply this rule all regions
Only selected regions – Select this option if you want to apply the rule for one or several regions and
check the regions to apply the rule for in the Region List
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Radios
You can set the following parameters in the Radios tab:
All radios – Select this option to apply this rule for all radios
Only selected radios – Select this option if you want to apply the rule for one or several radios and
check the radios to apply the rule for in the Radio List
TO ENABLE/DISABLE A RULE
To enable/disable a rule, click Enable Rule or Disable Rule in theGeofencing and Speed Control
window.
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To navigate through log records
To help you locate the information you want, use any of the following methods:
l To navigate through the call sessions, use the navigation bar at the bottom of Event Logpane
l To sort the list by a specific column, click the column heading to sort records in ascending
order, or click the column heading again to reverse the sort order
l To hide old log records from the Event Log pane, click Clear
l To display all log records, click Reload
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To playback a call
1. Select a communication session in the list.
2. To download from the radio server and play the audio file, click on the toolbar
To playback several files
l To playback several items, press Ctrl and select recordings from the list, then click
on the toolbar.
l To playback a list of items, select one item, then press Shift and select the last one from the list
you need to playback, all items between these 2 recordings will be selected. Click
on the toolbar.
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To group log records
You can group all log records by:
l Date
l Master Radio
l Sender
l Recipient
To group records, do the following:
1. Click on the toolbar.
2. A small pane is opened. Drag the column (for example, Date) to group by to the pane.
The records are grouped by theDate column. To view the records for exact date double-click the date
or click .
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You can group records by several columns. For example, after dragging theDate column, drag
Sender. Now you can view records for exact dates by senders.
To exit the grouping viewmode, drag columns names from the pane, then click on the
toolbar.
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To add messages and notes
A dispatcher can add notes for records in the log and messages for other dispatchers connected to
the RadioServer.
NOTES
All records in the log can have user’s notes. To see the notes, click on the toolbar. The
Note column is shown.
To add a note, select a record and click on the toolbar. Type your note in theNote
window.
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The note is shown in theNote column and displayed in theMessage column as icon. This icon is
displayed even if the Show notesmode is not enabled.
To get information on a note, rollover the icon . The information on the author of the note and
it’s text are displayed. To edit the note’s text, click . If you make the text blank the note is deleted.
MESSAGES
A dispatcher can add messages for Dispatcher Console users. To add a message to the log, click
on the toolbar. The Add user messagewindow is displayed.
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The default recipient is All.If necessary, type the name of the recipient. Select the severity from
dropdown list: Information,Warning or Alarm. Type themessage and click OK. Themessage is
added to the log. Now themessage is displayed in the Recent Calls/Events log and in theUser
messages section of the Event Log tool.
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Radio Events
The Radio Events tab displays the log of the selected subscriber’s events.
In this log you can see the history of a subscribers events (such as Voice Calls, Text Messages, Radio
Online, LoneWorker, Geofencing etc.).
The user can add notes and messages like in the Recent Calls/Events tab.
Radio State
The Radio State tab displays the log of the selected subscriber’s state.
In this log you can see the history of a subscribers states (such as Radio Online, LoneWorker,
Geofencing etc.).
The user can add notes and messages like in the Event Log tab.
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Active Tasks
The Active Tasks tab displays all active Lone Worker policies.
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User Activity
TheUser Activity tab displays theUser Activity lists and subscribers assigned to these lists.
TO ENABLE/DISABLE USER ACTIVITY
To enable or disable User Activity click Enable the User Activity monitoring or Disable the User
Activity monitoring. Then click Yes.
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TO CONFIGURE USER ACTIVITY
To configure theUser Activity lists, click Configure…. TheUser Activitywindow is displayed.
To add or delete a User Activity list
To add or delete a list click Add or Delete.
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To Edit a list
To edit a list click Edit. TheUser Activity List Settings window is displayed.
Set the following parameters:
Name – Enter the list’s name
Description – Enter the list’s description
Background – Select the background color to display the subscribers assigned to the list. Two variants
are available:
l [do not replace default] – leaves the subscriber’s icon color as it is due to its state (grey, blue
or green)
l Violet –makes the subscriber’s icon color violet
Move a radio to this list if: – Select the proper checkbox(es)
l Manually (on demand of dispatcher) – to assign subscribers to the list manually
l Automatically by receiving Text Message from a radio – to assign a radio to the list after
receiving a message (specify themessage text in theMessage field).
l Automatically by receiving Telemetry Command from a radio – to assign a radio to the list
after receiving a telemetry. Specify the telemetry (1 to 5) and the command (High, Low or
Pulse).
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To assign an offline subscriber to the default User Activity list
The first User Activity list is default. The default list is unremovable.
To assign an offline subscriber to the default User Activity list, go to the Advanced tab. Select the
checkbox and set the timeout to assign an offline subscriber to the default list after.
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1.2.3 Subscribers tree
The subscribers are displayed in the Subscribers Tree.
To show/hide subscribers on the map
To show or hide subscribers, see the respective section
To perform an action
To perform an action, see the respective section
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1.2.4 Electronic maps
TheGPS Positioning tool uses electronic maps to display location of subscribers.
TRBOnet Dispatcher Console supports maps of the following types:
l OpenStreet Map format
l TRBOMap format
l GIS Panorama format
l MapLib format
l Maps by the Ingit company
l Microsoft MapPoint maps
l Maps in TatukGIS format
With this interface, you can:
l Load maps on separate tabs
l Load maps on separate windows
l Select the activemap on a tab
l Savemap settings for future use
l Load the default map settings
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When you switch to theGPS Positioning tool for the first time, TRBOnet Dispatcher Console displays
the Select map…windowwhere you can select the electronic map you want to use or add newmaps.
Click Add… then browse for themap and click OK.
Note: Somemap formats (such as MapPoint or Ingit) don’t have the Add… button. The Select
Map…window displays all available maps of the format to select from.
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To load a map to a new tab
To add a map and open it in new tab, see the respective section
To load a map to a new window
To add a map and open it in newwindow, see the respective section
To select the active map
The user can select the activemap on a tab.
To select the activemap, see the respective section
To save map settings
The user can savemap settings for future use.
To save settings, see the respective section
To load the default map settings
To reset themap view to the default settings, see the respective section
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Toolbar icons
The toolbar has the following icons:
1. Zoom In and Zoom out – Scale themap.
2. Bookmarks – allows opening a bookmark on themap and managing bookmarks (adding
and deleting)
3. Show Default Region – Centers themap according the saved default region or saves the
map as default region (click the arrow and select Save as Default Region).
4. Google Earth – Opens Google Earth.
5. Show Route… and Clear Route – Shows or hides the route of the selected subscriber
for the period set by the user.
6. Filter: Radio-On GPS-On , Radio-On GPS-Off and Radio-Off GPS-Off – Show or
hide subscribers due to their state.
7. History – opens History mode to view subscribers location history for a set period
of time.
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1.2.5 Objects Pane
TheObjects Pane displays the objects and regions of themap.
To enable map drawing toolbar
To enable theMap Drawing Toolbar, which allows adding to themap regions (1) and objects (2),
clickMap | On/Off map drawing toolbar in themenu. TheMap Drawing Toolbar is displayed.
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To add a region
1. To add a region click .
2. Then left-click the points of the region on themap. To cancel the operation click Cancel. To
save the region click Save.
3. The Add New Object on Mapwindow is displayed.
4. On General tab specify object’s name and description.
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5. On Region tab specify the region’s color and transparency and select the Fill region area
checkbox if necessary.
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To add an object
1. To add an object click one of the object icons .
2. Then left-click the place on themap to add the object at. To cancel the operation click Cancel.
To save the object click Save.
3. The Add New Object on Mapwindow is displayed. Specify object’s name and description and
click OK.
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To perform an action
To perform an action select an object or region in theObjects Pane and right-click it. The context
menu is displayed.
Action Description
Configure geofencingOpens theGeofencing and Speed Control window, which helps
set the rules for geofencing and speed control.
Show all objects on the map Shows all the objects and regions on themap.
Hide all objects on the map Hides all the objects and regions on themap.
Remove object Removes the selected object.
Properties Shows the selected object’s properties.
Context menu in the Objects pane
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To show/hide objects and regions
To show or hide all the objects, right-click any of the objects and select Show all objects on the map
or Hide all objects on the map in the context menu.
To show or hide an object, a region or all objects or regions, select or clear the respective node’s
checkbox.
To configure Geofencing and Speed Control
To configure Geofencing and Speed Control, see the respective section
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1.2.6 Event Log
The Event Log contains the following tabs:
l Recent Calls/Events, which displays all the events
l Radio Events, which provides information on changes in the selected subscriber’s location and
radio station state, as well as all voice calls, text messages and telemetry messages received
l Radio State, which displays current information on subscriber’s radio station
l Active Policies, which displays information on LoneWorker policies currently applied
l User Activity, which displays information on User activity lists and subscribers assigned to
these lists
Recent Calls/Events
This log displays all the events in the System.
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Radio Events
The Event Log tab displays all events and call sessions associated with the selected node.
TO NAVIGATE THROUGH LOG RECORDS
To help you locate the information you want, use any of the following methods:
l To navigate through the call sessions, use the navigation bar at the bottom of Event Logpane
l To sort the list by a specific column, click the column heading to sort records in ascending
order, or click the column heading again to reverse the sort order
l To hide old log records from the Event Log pane, click Clear
l To display all log records, click Reload
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TO PLAYBACK RECORDS
To playback records, see the respective section
TO GROUP LOG RECORDS
You can group all log records by:
l Date
l Master Radio
l Sender
l Recipient
To group records, see the respective section
To exit the grouping viewmode, drag columns names from the pane, then click on the
toolbar.
TO ADD MESSAGES AND NOTES
A dispatcher can add notes for records in the log and messages for other dispatchers connected to
the RadioServer.
Notes
To manage notes, see the respective section
Messages
To managemessages, see the respective section
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Radio State
The Radio State tab displays the log of the selected subscriber’s state.
In this log you can see the history of a subscribers states (such as Radio Online, LoneWorker,
Geofencing etc.).
The user can add notes and messages like in the Event Log tab.
Active Tasks
The Active Tasks tab displays all active LoneWorker policies.
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User Activity
TheUser Activity tab displays theUser Activity lists and subscribers assigned to these lists.
TO ENABLE/DISABLE USER ACTIVITY
To manageUser Activity, see the respective section
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1.3. Text Messages
1.3.1 Text Messages Overview
This tool provides you with an interface for reviewing and sending text messages to dispatchers,
individual subscribers, or groups.
This interface includes the following parts:
1. Contacts tree, which displays dispatchers and subscribers available for text communication. To
receive text messages, a subscriber’s radio station must be equipped with a display.
2. Message Session pane, which displays latest messages transmitted via the radio network.
3. Text Message pane, which provides you with text sending options.
4. Navigation Pane, which helps navigate through theDispatcher Console tools.
5. Calls Pane, which in this interface is displayed in compact mode.
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1.3.2 How to
Themain actions in the Text Messages tool are described below.
1. To send a message to a node
2. To show/hide records from theMessage Session pane
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To send a message to a node
1. To select a node do one of the following:
l Select the node in the Contacts tree.
l Click the node in theMessage Session pane.
l Select the node from the dropdown list in the Text Message pane.
2. Type themessage text in the Text message pane
3. Click in the Text Message pane.
NOTE: An offline user will receive themessage as soon as one gets online.
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To show/hide records from the Message Session pane
l To hide old log records from theMessage Session pane, click
l To display all log records, click
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1.3.3 Contacts tree
The Contacts tree displays all online dispatchers and subscribers and subscriber groups.
To send a message to a node, see the respective section.
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1.3.4 Message Session pane
TheMessage Session pane displays all latest messages.
l To hide old log records from theMessage Session pane pane, click Clean
l To display all log records, click Reload
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1.3.5 Text Message pane
The Text Message pane allows sending messages to subscribers, subscriber groups or online
dispatchers.
To send a message
To send a text message:
1. Select the recipient from the dropdown list.
2. Type up to 120 characters of text.
3. Click Send .
NOTE: An offline user will receive themessage as soon as one gets online.
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1.4. Event Log
1.4.1 Event log overview
TRBOnet Enterprise retains information on all communicational and system events, including:
l Text messages
l Telemetry messages
l Voice communications
l Changes in state of radio stations
l System messages
l User messages
The Event Log tool provides you with an interface for monitoring events recorded in the log.
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This interface includes the following parts:
1. Events tree, which displays types of events TRBOnet Enterprise records.
2. Log Pane, which lists on the records in the Event Log.
3. Entry pane, which displays the details on the log entry you select on the Log pane.
4. Navigation Pane, which helps navigate through theDispatcher Console tools.
5. Calls Pane, which in this interface is displayed in compact mode.
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1.4.2 How to
Themain actions in the Event Logtool are described below.
1. To navigate through log records
2. To playback calls
3. To group log records
4. To add notes and messages to the log
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To navigate through log records
To help you locate the information you want, use any of the following methods:
l To navigate through the call sessions, use the navigation bar at the bottom of Log panepane
l To sort the list by a specific column, click the column heading to sort records in ascending
order, or click the column heading again to reverse the sort order
l To hide old log records from the Log pane pane, click Clean
l To display all log records, click Reload
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To playback a call
1. Select a communication session in the list.
2. To download from the radio server and play the audio file, click on the toolbar orin the Entry pane.
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To playback several files
l To playback several items, press Ctrl and select recordings from the list, then click
on the toolbar.
l To playback a list of items, select one item, then press Shift and select the last one from the list
you need to playback, all items between these 2 recordings will be selected. Click
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on the toolbar.
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To group log records
You can group all log records by:
l Date
l Master Radio
l Sender
l Recipient
To group records, do the following:
1. Click on the toolbar.
2. A small pane is opened. Drag the column (for example, Date) to group by to the pane.
The records are grouped by theDate column. To view the records for exact date double-click the date
or click .
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You can group records by several columns. For example, after dragging theDate column, drag
Sender. Now you can view records for exact dates by senders.
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To exit the grouping viewmode, drag columns names from the pane, then click on the
toolbar.
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To add messages and notes to the log
A dispatcher can add notes for records in the log and messages for other dispatchers connected to
the RadioServer.
NOTES
All records in the log can have user’s notes. To see the notes, click on the toolbar. The
Note column is shown.
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To add a note, select a record and click on the toolbar or in the Entry pane.
Type your note in theNotewindow.
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The note is shown in theNote column and displayed in theMessage column as icon. This icon is
displayed even if the Show notesmode is not enabled.
To get information on a note, rollover the icon . The information on the author of the note and
it’s text are displayed. To edit the note’s text, click . If you make the text blank the note is deleted.
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MESSAGES
A dispatcher can add messages for Dispatcher Console users. To add a message to the log, click
on the toolbar. The Add user messagewindow is displayed.
The default recepient is All.If necessary, select the dispatcher from the dropdown list. Select the
severity from dropdown list: Information,Warning or Alarm. Type themessage and click OK. The
message is added to the log.
Now themessage is displayed in theAll Messages and User messages sections.
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1.4.3 Events tree
The Events tree displays types of events. The selected type of events is displayed in the Log pane and
the Entry pane.
The following types of records are displayed:
l All Messages
l Text Messages
l Inboxl Sent
l Telemetryl Obtained signalsl Sent commands
l Talk Sessionsl Registration in a radio networkl System Messagesl User messages
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1.4.4 Log pane
The Log pane displays the records of the type specified in the Events tree.
The Log pane is the expanded version of the ones in the Radio and theGPS Positioning tools.
To navigate through log records
To help you locate the information you want, use any of the following methods:
l To navigate through the call sessions, use the navigation bar at the bottom of Log pane
l To sort the list by a specific column, click the column heading to sort records in ascending
order, or click the column heading again to reverse the sort order
l To hide old log records from the Log pane, click Clean
l To display all log records, click Reload
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To playback records
To playback records, see the respective section
To group log records
You can group all log records by:
l Date
l Master Radio
l Sender
l Recipient
To group records, see the respective section
To add messages and notes
A dispatcher can add notes for records in the log and messages for other dispatchers connected to
the RadioServer.
NOTES
To manage notes, see the respective section
MESSAGES
To managemessages, see the respective section
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1.4.5 Entry pane
The Entry pane displays the details of the selected log record.
The Entry pane consists of the following parts:
1. The icon reflecting the type of event; information on the sender an the recipient
2. The event’s date and time and the functionality to playback the record (if it is a call session) -, and add a note (for all types of events) —
3. The events description and the note’s author and its text (if there is one)
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1.5. Reports and Statistics
1.5.1 Reports and statistics overview
This tool provides you with various printing forms with information on activity of themonitored radio
network.
This interface includes the following parts:
1. Report Types tree, which displays groups of reports available.
2. Report pane, which contains tabs with report generation settings and report previews.
3. Calls Pane, which in this interface is displayed in compact mode.
4. Navigation Pane, which helps navigate through theDispatcher Console tools.
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1.5.2 How to
Themain actions in the Reports and Statisticstool are described below.
1. To generate a report
2. To view a generated report
3. To manage a report
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To generate a report
1. Select the type of report
2. Set the report’s parameters:
l Start date (for all report types) – set the start date of the report
l End Date (for all report types) – set the end date of the report
l Min. interval (only for «Location for period) – set the time interval to take data in (for
example, to get the location data each 90 seconds). The recommended value is not less than 90
seconds for a report for one day.
l Avg. interval (only for «Speed for period») – set the time interval to take data in (for example,
to get the location data each 90 seconds). The recommended value is not less than 90 seconds
for a report for one day.
l Speed (only for «Idle time detailed» and «Idle time summary») – set theminimum speed
value not to consider a subscriber idle.
l Filter:
l Message Type (only for «Messages for period» report and query) – select the type of
message from the dropdown list (All Messages, Text Messages, Telemetry, Talk Sessions,
Registration in a radio network, System Messages, User messages)l Radio (for «State of Radios», «Location for period», «Staying in a zone», «Drive activity
detailed», «Speed for period», «Idle time detailed» and «Idle time summary») – select the
radio to make report on from the dropdown listl Region (only for «Staying in a zone») –set the region to make the report on.l Find Text (for Common reports and Queries) – type the text to make report only on
messages, containing the textl Print Notes (for «Messages for period» and «State of Radios» – include notes in the
reportl Find user messages only (only for «User messages and notes») – find only user messages
to make report onl Find messages with notes only (only for «User messages and notes») – find only notes to
make report onl Grouping:
l Group by (for «Radio allocation» only) – select grouping by radios or users
3. Click Generate Report
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To view a generated report
Go to the report’s tab in the Report pane.
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To manage a report
TOOLBAR
The toolbar provides the following functions:
1. Print
l Print – Select the printer; if necessary, set the page range, the number of copies and
the printing preferences, then click Print
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l Quick Print – Click this icon to print the document according to the settings from the
Printwindow
2. Page Setup – Set the paper size, source, orientation and margins
3. Scale
l Zoom Out – Click to zoom outl Zoom – Click to scale the documentl Zoom In – Click to zoom in
4. Navigate
l First Page – Click to see the first pagel Previous Page – Click to see the previous pagel Next Page – Click to see the next pagel Last page – Click to see the last page
5. Multiple Pages – Click to select the number of pages displayed
6. Background color and Watermarks
l Background – Click to set the background colorl Watermark –Type a text or select a template or an image for watermark and set the
parameters (position, size, direction, transparency, page range etc.)
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7. Export document
l Export Document… – Select the file type to save from the dropdown list, then set
the export options and click OK. Browse to save the file
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l Send via E-Mail… – Select the file type to save from the dropdown list, then set the
export options and click OK. Browse to save the file and set the address to send the file
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1.5.3 Report Types tree
TRBOnet Enterprise supports the following types of reports:
l System reports on system events (subscribers’ registration and state change)
l Common reports for a specific time period with information on communication events and
states of radio stations per subscriber
l GPS reports for a specific time period with information on subscriber’s location, activity and
speed
l Queries with information retained by TRBOnet Enterprise in a data grid.
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Report type Description
System reports
Registered radios A report on subscriber groups and radios registered in the system
GPS status A report on current GPS data from radios
Common reports
Messages for period
A report on activity of radio subscribers and dispatchers for a given
time period. You can filter the activity to display in the report
according by type ofmessage. You can set whether to include notes to
the report. For text messages, you can also set an additional filter by
message text (special characters are supported).
State of RadiosA report on registration of subscribers in the network for a given time
period.
User messages and notesA report on user messages and notes in the system for a set period.
You can filter by text and set to find only notes or messages.
Radio allocation A report on radio allocation for a given time period.
Radio disabling A report on disabling/enabling radios for a given time period.
GPS Reports
Location for period A report on changes in location of a subscriber for a given time period.
Staying in a region A report on radios staying in a map region for a given time period.
Drive activity detailedA detailed report on radio station activity per subscriber for a given
time period.
Drive activity summary A general report on activity of all radio stations for a given time period.
Speed for period A report on changes in speed of a subscriber for a given time period.
Idle time summaryA general report on idle time (speed lower than a set value) of radios
for a given time period.
Idle time detailedA detailed report on idle time (speed lower than a set value) of radios
for a given time period.
Queries
Messages for period
A report on activity of radio subscribers and dispatchers for a certain
time period. You can filter the activity to display in the report
according by type ofmessage. For text messages, you can also set an
additional filter by message text (special characters are supported).
Themessages are displayed in a grid, which allows you to filter and
sort data.
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1.5.4 Report pane
The Report pane contains tabs with report generation settings and report previews.
To generate a report
To generate a report, see the respective section
To view a report
To view a report, see the respective section
To manage a report
To manage a report, see the respective section
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1.6. Administer
1.6.1 Administer overview
This tool provides you with an interface for administering the radio network and the TRBOnet system.
Note: To access this interface, you must connect to the TRBOnet RadioServerwith
administrative privileges.The default administrative login and password are admin. For security reasons, we
recommend you to change the default password once you access the administration tool,
then connect to TRBOnet RadioServerwith user privileges. SeeManage Dispatchers.
TIP: Check status bar notifications to ensure you have administrative privileges.
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This interface includes the following parts:
1. Navigation Tree, which provides easy access to management options.
2. Work Area, which provides you with administrative options according to your selection in the
navigation tree.
3. Calls Pane, which in this interface is displayed in compact mode.
4. Navigation Pane, which helps navigate through theDispatcher Console tools.
Navigation Tree
TheNavigation Treewithin the Administer tool contains the following administrative nodes:
l CrossPatch –Manage the CrossPatch function
l Database –Manage the database
l Disabled Radios – Disable or enable subscriber radios
l Dispatchers –Manage the dispatchers registered within the TRBOnet system
l Logical groups –Manage the logical groups
l Master Radios –Managemaster radios
l Tasks –Manage tasks (such as Geofencing, User Activity, LoneWorker etc.)
l Telemetry –Manage telemetry
l Users –Manage radio users to control assigning radios to exact employees
l Radios –Manage radio subscribers and groups
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1.6.2 CrossPatch
This node allows adding, editing and deleting CrossPatch rules.
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To add a CrossPatch
To add a CrossPatch do one of the following:
l click Add in theWork Area
l right-click a CrossPatch from the list and select Add from the context menu
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The CrossPatchwindow is displayed.
You can set the following items:
1. Name — The name of a CrossPatch
2. Work Mode — There are 3 options of CrossPatching:
l Master radios redirect the calls to each other
l Onemaster radio redirects calls to several master radios
l Master radios redirect the calls to onemaster radio
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3. Master radios to redirect calls – set the source(s) and the target(s) of redirected calls
After setting all the parameters click OK.
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To activate a CrossPatch
To activate or deactivate a CrossPatch select the checkbox in front of the CrossPatchWork Area.
Then confirm the activation (deactivation).
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To edit a CrossPatch
To edit a CrossPatch rule do one of the following:
l double-click the CrossPatch
l select the CrossPatch in theWork area and click Edit on the toolbar
l right-click the CrossPatch in the work area and select Edit from the context menu
Make the changes and click OK.
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1.6.3 Database
This node gives the information on the RadioServer database.
The following data is available:
l Server name – The Server name set in the TRBOnet RadioServer Configurator
l Database name – The Database name set in the TRBOnet RadioServer Configurator
l Backup date – The latest backup date and time
l Database version – CurrentMicrosoft SQL Server version
l Data size – Current database size
l Audio size – Current audio data size
Note: The information is read-only.To change the database or the SQL Server run the Configure TRBOnet Enterprise RadioServer
v2.8 file by selecting All Programs | Neocom Software | TRBOnet Enterprise v2.8 | Configure
TRBOnet Enterprise RadioServer v2.8 in the Startmenu or using the Configure TRBOnet
Enterprise RadioServer v2.8 shortcut on your desktop.
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To clean the database
To clean the database and save backup to an archive click Backup.
Specify the data you need to remove the data older than and, if necessary, select the Remove audio
files checkbox.
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To use the database backup scheduler
To backup the data automatically due to the schedule, click Schedule.
Select Enable the database backup scheduler. Then select days of week and time to perform the
backup and configure the scheduler to remove the data older than exact number of days.
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1.6.4 Disabled Radios
This node allows disabling or enabling subscriber radios.
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To disable a radio
Note: TRBOnet Enterprise provides the Stun Kill Passive function. The dispatcher can disable
a radio even if it’s offline. The system will disable an offline radio as soon as it gets available.
To disable a radio click Disable Radio on the toolbar.
The Lockwindow is displayed.
Select the radio from the dropdown list, specify the reason and click OK.
The disabled radio is added to theDisabled Radios list and its icon is changed to .
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To enable a radio
To enable a radio select it from theDisabled Radio list and do one of the following:
l Right-click the radio in the list and select Enable Radio in the context menu
l Click Enable Radio on the toolbar.
The Lockwindow is displayed.
Specify the reason and click OK.
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1.6.5 Dispatchers
This node allows adding, editing and deleting dispatchers.
To add/delete a dispatcher
To add a dispatcher do one of the following:
l click Add or Delete on the toolbar.
l right-click a dispatcher from the list and select Add or Delete in the context menu
If you click Add, the Add/Edit Userwindow is displayed.
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GENERAL
In this tab specify the following parameters:
l Login – Enter the dispatcher’s login
l Password – Enter the dispatchers password
l Repeat password – Repeat the dispatchers password
l Display Name – Enter the name that will be displayed for other dispatchers
l Description – Enter the dispatcher’s description
l Hide logon of the user from other users – Select this checkbox to make this dispatcher
invisible for other users
l Allow this user to login in several consoles in same time – Select this checkbox to allow this
user multiple connections to RadioServer
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ACCESS RIGHTS
Select or clear checkboxes to specify the dispatcher’s access rights:
l Allow using the Radio Interface (Radio over IP)
l Allow using the Intercom calls
l Allow using the Telephone Calls (SIP)
l Allow to view reports
l Allow to change channels
l Allow to edit subscriber radios
l Allow to Lock/Unlock radios remotely (Kill Radio)
l Allow the Remote Monitoring of subscriber radios (Open Mic)
l Allow to reset Master Radios
l Allow to Enable/Disable Cross-Patch
l Allow to edit map objects
l Allow to reset GPS trigger
l Allow to set location of radios manually
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AVAILABLE MASTER RADIOS
Select between 2modes:
l All Master Radios are available
l Only selected Master Radios are available – select or clear checkboxes to make channels
available or unavailable
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AVAILABLE GROUPS
l All groups are available
l Only selected groups are available – select or clear checkboxes to make groups available or
unavailable
To edit a dispatcher
To edit a dispatcher do one of the following:
l select a dispatcher and click Edit on the toolbar.
l right-click a dispatcher from the list and select Edit in the context menu
l double-click a dispatcher from the list
If you click Add, the Add/Edit Userwindow is displayed.
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1.6.6 Logical groups
TRBOnet Enterprise allows adding logical groups in addition to radio groups. You can add groups and
subgroups and assign subscriber to these groups.
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To add a logical group
To add a dispatcher, deselect groups from the list and click Addon the toolbar
The Add/Edit Userwindow is displayed. Specify the name and description.
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To add a logical subgroup
To add a subgroup do one of the following:
l Select a group to add subgroup to and click Add on the toolbar
l Right-click a group to add subgroup to and select Add
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To edit a logical group
To edit a dispatcher do one of the following:
l select a group and click Edit on the toolbar.
l right-click a group from the list and select Edit in the context menu
To delete a group
To delete a group do one of the following:
l Select a group and click Delete on the toolbar
l Rightclick a group and select Delete in the context menu
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1.6.7 Master Radios
This node allows editing and resetting master radios.
To reset a master radio
To reset a master radio do one of the following:
l Click on the toolbar
l Right-click themaster radio in the list and select Reset in the context menu
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To view/edit a master radio’s properties
To view or edit a master radio’s properties do one of the following:
l Double-click themaster radio in theMaster Radios list
l Select a master radio in theMaster Radios list and click on the toolbar
l Right-click themaster radio in theMaster Radios list and select Properties in the context menu
TheMaster Radiowindow is displayed.
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DESCRIPTION TAB
This tab provides the following information:
l ID –master radio’s ID
l Name –master radio’s name
l Type –master radio’s type
l Mode –mode (Single Master Radio, IP Site Connect or Capacity Plus)
l Status (Connected or Disconnected)
l Serial number (only available for connected master radios)
l Firmware version (only available for connected master radios)
Note: The information is read-only.To change themaster radio settings run the Configure TRBOnet Enterprise RadioServer v2.8
file by selecting All Programs | Neocom Software | TRBOnet Enterprise v2.8 | Configure
TRBOnet Enterprise RadioServer v2.8 in the Startmenu or using the Configure TRBOnet
Enterprise RadioServer v2.8 shortcut on your desktop.
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RADIO CHANNELS TAB
To add a zone click .
To add a channel to a zone, select a zone and click .
To edit a zone or channel left-click it and type text.
To remove a channel or a zone select it and click .
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TALK GROUPS TAB
Specify available talk groups in this tab. Select or clear checkboxes.
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TRANSMITS TAB
Select the checkbox to use an external master radio for private calls and select themaster radio from
the dropdown list.
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VOLUME TAB
Adjust TX and RX levels on the channel manually or select Configure system volume to follow system
volume settings.
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1.6.8 Tasks
This nodes allows managing the following tasks:
1. Geofencing
2. SMS and Email notifications
3. User Activity
4. LoneWorker
5. Export Data
6. Scheduled Task
7. Idle Time
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Geofencing
TO ENABLE/DISABLE GEOFENCING
To enable or disable geofencing select the respective checkbox in theWork Area and click Yes.
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TO CONFIGURE GEOFENCING AND SPEED CONTROL
1. Do one of the following:
l Double-click Geofencing in theWork Area.l Right-click Geofencing in theWork Area and select Edit from the context menul Select Geofencing in theWork Area and click on the toolbar
TheGeofencing and Speed Control window is displayed.
2. Add a rule or select an existing rule.
3. If necessary, edit a rule.
4. Enable or disable a rule.
To add/delete a rule
To add a rule click Add Rule in theGeofencing and Speed Control window.
To delete a rule click Delete Rule in theGeofencing and Speed Control window.
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To edit a rule
Select a rule from the list and set the rule’s parameters.
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General tab
You can set the following parameters in theGeneral tab:
Name – Enter the rule’s name
Description – Enter the rule’s description
Send Call Alert to a radio if the rule has been triggered – Select the checkbox if necessary
Speed Control – Select the checkbox to enable speed control
Control mode – Select the control mode from the dropdown list: Control everywhere, Enabled for
selected regions only, Disabled for selected reions
Maximum speed – Set themaximum speed allowed
Activate Alarm mode if the rule has been triggered – Select the checkbox if necessary
Send Text Message to a radio if the the rule has been triggered – Select the checkbox if necessary
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Regions tab
You can set the following parameters in the Regions tab:
Control mode – Select the control mode from the dropdown list:
Send Text Message to a radio if it enters, exits or changes a region –Slect the checkbox if
necessarySend Call Alert to a radio if the rule has been triggered – Select the checkbox if necessary
All regions – Select this option to apply this rulefor all regions
Only selected regions – Select this option if you want to apply the rule for one or several regions and
check the regions to apply the rule for in the Region List
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Radios tab
You can set the following parameters in the Regions tab:
All radios – Select this option to apply this rule for all radios
Only selected radios – Select this option if you want to apply the rule for one or several radios and
check the radios to apply the rule for in the Radio List
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Lone Workers tab
This tab allows activating a LoneWorker policy in case the rule has been triggered.
All tasks – Select this option to activate all LoneWorker tasks
Only selected tasks – Select this option to specify exact LoneWorker task(s) to be activated
To enable/disable a rule
To enable/disable a rule, select a rule and click Enable Rule or Disable Rule.
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SMS and Email notifications
TRBOnet Enterprise provides the functionality for SMS and Email notifications on system events.
TO ENABLE/DISABLE SMS AND EMAIL NOTIFICATIONS
To enable or disable SMS and Email notifications select the respective checkbox in theWork Area.
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TO CONFIGURE SMS AND EMAIL NOTIFICATIONS
To configure this function do one of the following:
l double-click SMS and Email notifications in theWork Area
l right-click SMS and Email notifications in theWork Area and select Edit from the context
menu
l select SMS and Email notifications in theWork Area and click on the toolbar
The SMS and Email notifications window is displayed.
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SMS settings tab
If necessary, select respective checkboxes and enter the data:
l Send SMS to recipients if ALARM has been activated – select to send SMS in case of Alarm
l Send MMS to recipients if ALARM has been activated – select to send MMS in case of Alarm
l Forward Text Messages to cell phone recipients
l Input messages (from radionetwork to dispatchers) – select to forward incoming text
messages to cell phonel Output messages (from dispatchers to radionetwork) – select to forward outgoing text
messages to cell phone
l Sender – Enter the sender
l Recipients – to add a recepient click Add and type the cell phone number (11-digit); to remove
a recipient click Delete
l Type of connection to GSM – select the type of connection (Nokia mobile phone connected
to RadioServer PC or Vianett service(http://www.vianett.com))
l Vianett account (for Vianett connection only) – enter the account
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l Vianett password (for Vianett connection only) – enter the password
l Send Test MMS (for Vianett connection only) – сlick to send a test MMS
l Send Test SMS (for Vianett connection only) – сlick to send a test SMS
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Outgoing Email settings (SMTP) tab
If necessary, select respective checkboxes and enter the data:
l Send Email to recipients if ALARM has been activated – select to send Email in case of Alarm
l Forward Text Messages to email recipients
l Input messages (from radionetwork to dispatchers) – select to forward incoming text
messages to Email address(es)l Output messages (from dispatchers to radionetwork) – select to forward outgoing text
messages to Email address(es)
l Sender – enter the sender
l Recipients – to add a recipient click Add and type the Email address; to remove a recipient
click Delete
l SMTP server host or IP – enter the SMTP server host or IP
l This server requires a secure connection (SSL) – select to use a secure connection
l SMTP server port – use the default value
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l Connect using
l Anonymous access – select to use an anonymous accessl Windows authentication – select to connect with Windows authenticationl Use SMTP user name and password – select to enter SMTP user name and password
l User name – enter the SMTP user namel Password – enter the SMTP password
l Send Test Message – click to send a test message
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Incoming Email settings (POP3) tab
If necessary, select respective checkboxes and enter the data:
l Forward incoming emails to radionetwork (from emailbox to radios) – select to forward
incoming emails to radio network
l POP3 server host or IP – enter POP3 server host or IP
l This server requires a secure connection (SSL) – select to use a secure connection
l POP3 server port – use the default value
l Check for new messages every … seconds – set the time interval to check for new emails
l Connect using
l Anonymous access – select to use an anonimous accessl Windows authentication – select to connect with Windows authenticationl Use SMTP user name and password – select to enter POP3 user name and password
l Check New Emails Now – click to check for new emails
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User Activity
TheUser Activity function lets the dispatcher make lists subscribers can be assigned to due to their
activity.
For example, if a subscriber sends a message “On duty” or presses an exact preset telemetry button
this subscriber gets assigned to the “On duty” list in the Remote Dispatcher Console. The dispatcher
can also assign subscribers to lists manually.
TO ENABLE/DISABLE USER ACTIVITY
To enable or disableUser Activity select the respective checkbox in theWork Area.
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TO CONFIGURE USER ACTIVITY
To configureUser Activitydo one of the following:
l double-click User Activity in theWork Area
l right-click User activity in theWork Area and select Edit from the context menu
l select User Activity in theWork Area and click on the toolbar
TheUser Activitywindow is displayed.
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To add or delete a User Activity list
To add or delete a list click Add or Delete.
To Edit a list
To edit a list click Edit. TheUser Activity List Settings window is displayed.
Set the following parameters:
Name – Enter the list’s name
Description – Enter the list’s description
Background – Select the background color to display the subscribers assigned to the list. Two variants
are available:
l [do not replace default] – leaves the subscriber’s icon color as it is due to its state (grey, blue
or green)
l Violet –makes the subscriber’s icon color violet
Move a radio to this list if: – Select the proper checkbox(es)
l Manually (on demand of dispatcher) – to assign subscribers to the list manually
l Automatically by receiving Text Message from a radio – to assign a radio to the list after
receiving a message (specify themessage text in theMessage field).
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l Automatically by receiving Telemetry Command from a radio – to assign a radio to the list
after receiving a telemetry. Specify the telemetry (1 to 5) and the command (High, Low or
Pulse).
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To assign an offline subscriber to the default User Activity list
The first User Activity list is default. The default list is unremovable.
To assign an offline subscriber to the default User Activity list, go to the Advanced tab. Select the
checkbox an set the timeout to assign the subscriber to the default list after.
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Export Data
TRBOnet Enterprise provides the Export Data function, which allows exporting data to an external
database table.
TO ADD EXPORT DATA TASK
The user can have several Export Data tasks for different purposes.
To add Export Datado one of the following:
l right-click any of theWork Area items and select Add | Export Data
l click on the toolbar and select Export Data
The Export Datawindow is displayed.
The following parameters are available:
l Task name – enter the task’s name
l Type – select type from the list: Export to database table, Export to Versa Trans, Export to
Google, Export to NMEA or Export to file.
l Data – select the data type to export : Location of radio (for all types of export except for
Export to file), Radio status changes (for Export to database table only), Event messages (for
Export to database table only) or Telemetry (for Export to file only).
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EXPORT DATA TO DATABASE TABLE
Connection tab
l Default connection – select for default connection to SQL Server.
l Specified connection – select to specify SQL Server and database.
l Server name – specify SQL servber name.
l Database name – select a database from the list.
l Windows authentication – select for Windows authentication or clear and enter SQL Server
authentication user name and password.
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Data tab
l Table – the table’s name in the following format: [database name].[dbo].[table name].
database name – the external database nametable name — the external database table name
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l Create table – click to create a new table. The Create tablewindow is displayed. Enter the
Table name in format: [database name].[dbo].[table name]. Click OK.
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l Load columns list – click to load the columns list from an existing table, which must be set in
the Table field
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l Column mapping – this table displays the table’s column mapping. Select the data to export
for each row from the dropdown list, which depends on the data type you specified in theData
field.
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Scheduler tab
l Days of week – select days of week to execute data export on
l Execute recurrently with interval – select to execute in a time interval
l Start time – set the start timel Stop time – set the stop timel Repeat every … … – set the interval to export data in
l Execute at particular time – select to execute at particular time and set the time(s)
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Advanced tab (for location of radio only)
l Export only changed data – select to export only changed data
l Export mode
l Always add new records – select to add new records onlyl Update existing and add new records – select to update existing records and add new
recordsl Update existing records – select to update existing records only
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EXPORT DATA TO VERSA TRANS
The system can export location data to Versa Trans.
Data tab
l IP address — specify the Versa Trans data collector service’s IP address.
l Port – Specify the port to connect to Versa Trans.
l Test connection – Click to test the connection to Versa Trans data collector.
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Scheduler tab
l Days of week – select days of week to execute data export on
l Execute recurrently with interval – select to execute in a time interval
l Start time – set the start timel Stop time – set the stop timel Repeat every … … – set the interval to export data in
l Execute at particular time – select to execute at particular time and set the time(s)
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EXPORT DATA TO GOOGLE
Data tab
l File name — specify the file name. To browse for file, click .
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Scheduler tab
l Days of week – select days of week to execute data export on
l Execute recurrently with interval – select to execute in a time interval
l Start time – set the start timel Stop time – set the stop timel Repeat every … … – set the interval to export data in
l Execute at particular time – select to execute at particular time and set the time(s)
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EXPORT DATA TO NMEA
Data tab
l Directory — specify the directory. To browse for folder, click .
l File extension — specify the file extension. The default extension is txt.
l Message type — specify themessage type. Select $GPGGA, $GPGLL or both formats.
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Scheduler tab
l Days of week – select days of week to execute data export on
l Execute recurrently with interval – select to execute in a time interval
l Start time – set the start timel Stop time – set the stop timel Repeat every … … – set the interval to export data in
l Execute at particular time – select to execute at particular time and set the time(s)
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EXPORT DATA TO FILE
Data tab
l Directory — specify the directory. To browse for folder, click .
l File name — specify the file name.
l Extension — specify the file extension. The default extension is txt.
l Start new file every — specify the the time interval to start a new file in (Hour, Day orMonth).
l Export column headers — select the checkbox if necessary.
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Scheduler tab
l Days of week – select days of week to execute data export on
l Execute recurrently with interval – select to execute in a time interval
l Start time – set the start timel Stop time – set the stop timel Repeat every … … – set the interval to export data in
l Execute at particular time – select to execute at particular time and set the time(s)
TO CONFIGURE EXPORT DATA
To configure an Export Datapolicy do one of the following:
l Double-click the task in theWork Area.l Right-click the task in theWork Area and select Edit from the context menu
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l Select the task in theWork Area and click on the toolbar
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Lone Worker
The Lone Worker policy lets the dispatcher set a time interval in which the communication with a
subscriber is expected. For example, if a lone worker hasn’t called the dispatcher for 15minutes,
he/she gets a message and the dispatcher gets an alarm signal.
TO ENABLE/DISABLE LONE WORKER POLICY
To enable or disable Lone Worker select or clear the respective checkbox.
TO ADD LONE WORKER POLICY
The user can have several Lone Worker policies for different purposes.
To add a Lone Worker policy do one of the following:
l right-click any of theWork Area items and select Add | Lone Worker
l click on the toolbar and select Lone Worker
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TO CONFIGURE LONE WORKER
The user can have several Lone Worker policies for different purposes.
To configure a Lone Worker policy do one of the following:
l Double-click the policy in theWork Area.l Right-click the policy in theWork Area and select Edit from the context menul Select the policy in theWork Area and click on the toolbar
The Lone Workerwindow is displayed. Specify the name of the policy in the Task name field and set
the policy’s parameters.
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Task Start tab
This tab contains the parameters that control the start of the policy.
The following parameters can be set:
l Manually (on demand of dispatcher) – select to start Lone Worker for a subscriber manually
l Automatically by receiving Text Message from a radio – select to start Lone Worker after
receiving a message from a subscriber (specify themessage text in theMessage field).
l Automatically by receiving Telemetry Command from a radio – select to start Lone Worker
after receiving a telemetry. Specify the telemetry VIO (1 to 5) and the Command (High, Low or
Pulse).
l Send Text Message to a radio – select to notify a subscriber with a message when Lone
Worker starts (specify themessage text in theMessage field).
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Conditions tab
This tab contains the parameters that control the conditions of the policy.
The following parameters can be set:
l Radio has not been transmitting during … minutes – set the timewithout transmitting, after
which the Lone Workerpolicy is triggered
l Send a notification to a radio to start transmitting – select to send notification to a radio
before triggering the policy when a subscriber has not transmitted for a set period of time
l Send notification before … seconds – set the time after the notification for the radio to
respond before triggering the Lone Worker policy
l Send Call Alert to a radio – select to send a call alert to a radio in case the policy has been
triggered
l Send Text Message to a radio – select to send a text message to a radio in case the policy has
been triggered (specify themessage text in theMessage field).
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Task Stop tab
This tab contains the parameters that control stop of the policy.
The following parameters can be set:
l Manually (on demand of dispatcher) – select to stop Lone Worker for a subscriber manually
l Automatically by receiving Text Message from a radio – select to stop Lone Worker after
receiving a message from a subscriber (specify themessage text in theMessage field).
l Automatically by receiving Telemetry Command from a radio – select to stop Lone Worker
after receiving a telemetry. Specify the telemetry VIO (1 to 5) and the Command (High, Low or
Pulse).
l Send Text Message to a radio – select to notify a subscriber with a message when Lone
Worker stops (specify themessage text in theMessage field).
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Scheduled Task
This function allows sending scheduled messages to radios.
TO ENABLE/DISABLE SCHEDULED TASK
To enable or disable Scheduled Task select or clear the respective checkbox in theWork Area.
TO ADD SCHEDULED TASK
The user can have several Scheduled Task policies for different purposes.
To add Scheduled Taskdo one of the following:
l right-click any of theWork Area items and select Add | Scheduled Task
l click on the toolbar and select Scheduled Task
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TO CONFIGURE SCHEDULED TASK
To configure Scheduled Task do one of the following:
l Double-click the task in theWork Area.l Right-click the task in theWork Area and select Edit from the context menul Select the task in theWork Area and click on the toolbar
The Scheduled Taskwindow is displayed. Specify the name of the policy in the Task name field and
set the task’s parameters.
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Command tab
This tab contains the following parameters:
l Command– select Send Text Message, Send Telemetry or Request Location
l Message — type themessage textl VIO — select the Telemetry to sendl Command — select High level, Low level, Toggle level, Pulse orQuery state
l Send to a radio group – select to send to a group (several groups)
l Send to subscribed radio – select to send to a subscriber (several subscribers)
l Recipient – select the recipient(s)
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Scheduler tab
l Start date – set the start datel Stop date – set the end date
l Days of week — select days of week to send messages on
l Execute recurrently with interval – select to execute in a time interval
l Start time — set the start timel Stop time – set the end timel Repeat every … … — set the interval to send messages in
l Execute at particular time — select to execute at particular time and set the time(s)
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Idle Time
To configure Idle Time task do one of the following:
l Double-click the task in theWork Area.l Right-click the task in theWork Area and select Edit from the context menul Select the task in theWork Area and click on the toolbar
CONFIGURE IDLE TIME
Specify the telemetry VIO and command to start and to stop the Idle Time .
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1.6.9 Telemetry
This node allows configuring Telemetry.
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To add or edit a Telemetry profile
To add a Telemetry profile do one of the following:
l Click Add on the toolbar
l Right-click Telemetry in the Navigation Tree and click Create New Profile
Specify the Profile name and configure its VIOs
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To configure a telemetry button
To configure a telemetry select it in theWork Area and click Configure.
The respective window is displayed.
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INPUT TAB
Set the following parameters:
l Name – Enter the telemetry’s name to be displayed
l Event — select Any event, High level, Low level or Pulse.
l Severity – Select the severity from dropdown list (Information,Warning or Alarm)
l Auto reset — select to reset the telemetry contact automatically
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OUTPUT TAB
Set the following parameters:
l Name – Enter the telemetry’s name to be displayed
l Command — select High level, Low level, Toggle level or Pulse.
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1.6.10 Users
An exact radio can be now assigned in the system to an exact employee registered in the system. This
can be really useful for situations with shift workers.
All available radios are disabled and an employee will need to enter username and password to take a
radio or return it.
When the radio is taken it gets enabled and assigned to this worker in the system. When the radio is
returned it’s no more assigned to the employee and it gets disabled again.
NOTE: The function of taking (enabling) or returning (disabling) radios is available in separate
TRBOnet Radio allocation Console.
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To add a user
To add a user, do one of the following:
l Click Add on the toolbar
l Right-click any of the users in the work area and in the context menu select Add
l Right-click Users in the Navigation Tree and select Add New User
The Add/Edit Userwindow is displayed.
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GENERAL TAB
Specify the following information:
l Login — enter user’s login
l Password — specify user’s password
l Repeat password — repeat the password
l Display name — Specify user’s name to be displayed in the system
l Max radios count — specify themaximum number of radios the user can take at once
l Description — Enter user’s description
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RADIOS TAB
Select radios to allow this user to take:
Allow all radios — allows the user taking all the radios
Only selected radios — specify exact radios the user is allowed to take
To edit a user
To edit a user, do one of the following:
l Select a user and click Edit on the toolbar
l Right-click a user in the work area and in the context menu select Edit
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1.6.11 Radios
When you select a node of a radio station or group (including the Radios group node) in the
Navigation Tree, the work area displays the following elements:
1. Additional toolbar, which provides you with options for managing subscriber’s accounts
2. List of radio stations registered with the TRBOnet system
All registered subscribers and groups are also displayed under the Radios node in the navigation tree.
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Subscriber Groups
TO ADD A GROUP
To add a group do one of the following:
l click on the toolbar
l right-click the Radios node or an existing group in theNavigation Tree and select Create New
Group… in the context men
TheGroup Properties window is displayed.
Set the following parameters:
l Name – enter the group’s name
l Group ID – enter the group’s ID
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l MDC ID (Hex) – enter theMDC ID (for analogue channels)
l Description – Type the group’s description
TO EDIT OR REMOVE A GROUP
To edit or remove a talk group right-click it in theNavigation Tree and select Edit Group… or Remove
Group… in the context menu.
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Subscribers
TO ADD A SUBSCRIBER
To add a radio do one of the following:
l click on the toolbar
l right-click the group you want to add a radio to and select Add New Radio… in the context
menu
l right-click a radio in theWork area and select Add in the context menu
The Add Radio to systemwindow is displayed.
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General Tab
l Callsign – enter the radio’s callsign
l Radio ID – enter the radio’s ID
l MDC ID (Hex) – Enter theMDC ID (for analogue channels)
l Talk Group – Select a talk group to assign the radio to
l Equipped with GPS-module – select to make GPS positioning enabled for the radio
l Use custom GPS polling interval for this radio – select if necessary (specify the Period)l Equipped with display (for Text Messaging) – select to make text messaging enabled for the
radiol Telemetry – if necessary, select a custom telemetry profilel On the Map
l Use icon settings – select the type of icon displayed on themap from dropdown list:
Mobile radios, Portable Radios, Radio on a boat, Bus, etc.l Show callsign – select or clear to show or hide radio’s name on themap
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Groups Tab
Select a logical group (groups) to assign the subscriber to
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Optionboard Tab
TRBOnet supports Sprite optionboard. Select Sprite if necessary. To test optionboard click Check
Optionboard.
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Additional Tab
Name – Type the name of the subscriber
Load Image… – Load an image for the subscriber
Description – Type the radio’s description
Make – enter the vehicle make
Plate Number – enter vehicle plate number
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TO EDIT OR REMOVE A SUBSCRIBER
To edit or remove a subscriber do one of the following:
l Right-click it in theNavigation Tree and select Edit Radio Properties… or Remove Radio in the
context menu.
l Right-click a radio on the list of radios and select Edit or Delete in the context menu.
l Select a radio on the list of radios and click or on the toolbar.
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2. TRBONET RADIO ALLOCATION
TRBOnet Radio Allocation is a new feature of 2.7 and higher versions of TRBOnet software. An exact
radio can be assigned in the system to an exact employee registered in the system. This can be really
useful for situations with shift workers.
All available radios are disabled and an employee will need to enter username and password to take a
radio.
When the radio is taken it gets enabled and assigned to this worker in the system. When the radio is
returned it’s no more assigned to the employee and it gets disabled again.
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2.1 To administer radio usersTo manage users go to the Administer tool ofDispatcher Console and select Usersin the Navigation
Tree.
NOTE: You can only administer users in Dispatcher Console. The function of taking (enabling)
or returning (disabling) radios is available in separateSee «TRBOnet Radio Allocation Console»
on page 299
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To add a user
To add a user, do one of the following:
l Click Add on the toolbar
l Right-click any of the users in the work area and in the context menu select Add
l Right-click Users in the Navigation Tree and select Add New User
The Add/Edit Userwindow is displayed.
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General tab
Specify the following information:
l Login — enter user’s login
l Password — specify user’s password
l Repeat password — repeat the password
l Display name — Specify user’s name to be displayed in the system
l Max radios count — specify themaximum number of radios the user can take at once
l Description — Enter user’s description
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Radios tab
Select radios to allow this user to take:
Allow all radios — allows the user taking all the radios
Only selected radios — specify exact radios the user is allowed to take
To edit a user
To edit a user, do one of the following:
l Click Edit on the toolbar
l Right-click a user in the work area and in the context menu select Edit.
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2.2 To see Radio Allocation Statistics
To see Radio Allocation statistics open the Report and Statistics tool in TRBOnet Dispatcher Console
and select Radio Allocation in the Navigation Tree.
To generate a report:
1. Set the following parameters:
l Start date – set the start date of the report
l End Date – set the end date of the reportl Device – select all radios or an exact radio to generate a report forl User – select all users or an exact user to generate a report forl Group by – Select to group the report data by devices or by users
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2. Click Generate Report.
A table with detailed data on Radio Allocation is displayed.
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2.3 TRBOnet Radio Allocation Console
TRBOnet Radio Allocation Console is designed as an interface for employees to take or return radios.
To start the TRBOnet Radio Allocation Console
To start the console, In the Startmenu, select All Programs | Neocom Software | TRBOnet
Enterprise v2.8 | TRBOnet Radio Allocation Console.
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Specify the RadioServer’s IP address, user name and password and click OK. TRBOnet Radio
Allocation console window is displayed.
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To take or return a radio
To take or return a radio do one of the following:
l select a radio from the list and click on the toolbar
l double-click a radio on the list
The Take Radio/Return Radiowindow is dispalyed.
Select a user from the drop-down list then type your password and click Take radio/Return Radio.
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The radio will be now enabled/disabled and the respective reason of enabling/disabling will be
indicated in the Dispatcher Console’s Event Log.
NOTE: To add users to the system and specify their rights go to the Administer tool of
Dispatcher Console and select Users
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TRBONET QUICK SUPPORT
TRBOnet has a special tool for quick and efficient remote support. To get quick support you just need
to run the TRBOnet_QuickSupport.exe file and tell your TRBOnet support engineer your unique ID.
After that the support engineer will have access to your PC.
How to use TRBOnet Quick support:
1. Download the TRBOnet_QuickSupport.exe file here:
http://www.trbonet.com/download/tools/TRBOnet_QuickSupport.exe
2. Launch the file. You have your unique ID.
3. Contact your TRBOnet support specialist and tell your unique ID. Now the support engineer
can get remote access to your PC.
4. When the specialist starts the connection session, you will see the session window in the
bottom-left corner of your desktop.
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5. Now the support engineer has access to your PC. You can use the Chat function in the Session
window to communicate. For this click Functions and then select Chat in the context menu.
Note: To save the conversation as a text file, click and select Save. Then browse for the
folder to save the text file to.
6. Tell the support engineer what help you need and let him make the required changes in your
configuration.
7. To close the connection session click the red cross in the Session window.
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ABOUT THE COMPANY
Neocom Software, Ltd was created in 2007 on the basis of Neocom, Ltd., which was founded in 1997
and is the largest supplier of radio communication systems for professional or license-free use on the
ground, seas or rivers.
Today, Neocom Software has status of a Motorola Application Partner in EMEA, Latin America and
the Asia Pacific region, and the status of a Motorola Application Provider in the North America.
Contact Details
29-51, Vasilievskiy Ostrov, 8th Line, Saint Petersburg, Russia, 199004
Telephone/fax: +7 (812) 327-0-567
E-mail: [email protected]
Feedback
We are always glad to get response from our customers. If you have any suggestions on functional
capabilities of the product, please, contact us:
E-mail: [email protected]
Official Website: http://trbonet.com
Copyright
The voice coding Technology embodied in this product is protected by intellectual property rights
including patent rights, copyrights and trade secrets of Digital Voice Systems, Inc. This voice coding
Technology is licensed solely for use within this Communications Equipment. U.S. Pat. Nos. 6,199,037,
5,870,405, 5,754,974, 5,664,051, 5,630,011, 5,517,511, 5,491,772, 5,247,579, 5,226,108, 5,226,084,
5,216,747, and 5,081,681.
Голосовая диспетчеризация
Диспетчера могут принимать и осуществлять вызовы радиостанций (прием и передача): общие, индивидуальные, групповые и аварийные. Интерфейс диспетчерской консоли интуитивно-понятный и позволяет диспетчеру сконцентрироваться на действительно важных процессах в его работе.
GPS / ГЛОНАСС мониторинг
GPS / ГЛОНАСС мониторинг — одна из самых популярных опций наряду с Диспетчеризацией вызовов и Записью переговоров. Если ваша радиостанция MotoTRBO оборудована GPS/ГЛОНАСС модулем, она может посылать свои координаты через радиосеть, что позволяет диспетчеру видеть и отслеживать местонахождение абонента на карте в диспетчерском ПО TRBOnet.
Мониторинг внутри помещений
Мониторинг внутри помещений (InDoor) позволяется отслеживать местонахождение ваших радио абонентов в зонах, где недоступны сигналы GPS или, например, где невозможно получить точные координаты GPS по различным причинам (соседствующие высокие здания, деревья и т.п.).
Управление маршрутами
Модуль Управление маршрутами позволит создавать маршруты и назначать их на радио абонентов. Каждый маршрут состоит из контрольных точек. Контрольная точка может быть, как географической координатой, так и маяком (ibeacon), используемым для позиционирования абонентов внутри помещений. Для каждой контрольной точки можно назначить время входа, период обслуживания и т.д.
Управление событиями и тревогами
Автоматизация и безопасность средствами TRBOnet
Управление событиями и тревогами — это приобретаемый модуль для TRBOnet Enterprise / PLUS. Представляет собой всеобъемлющий набор инструментов для выявления внештатных ситуаций и автоматического оперативного реагирования на них. Этот модуль поможет автоматизировать как выполнение ежедневных задач, так и доставку сигналов и тревог практически от любого источника на радиостанции MotoTRBO, диспетчерам, мобильным клиентам TRBOnet, на электронные почтовые ящики, на сотовые телефоны и т.д.
Продвинутый мониторинг (Store-and-Forward)
Больше нет голых пятен на маршрутах
Диспетчер больше не будет в неведении, где точно находятся или как двигались радио абоненты его радиосети. Радиостанция собирает данные о своем местонахождении каждые 2-5 секунд, что позволяет строить маршруты передвижения с максимальной детализацией. Кроме того, программное решение оптимизирует передачу данных с координатами и событиями посредством пакетирования и рассылки с настраиваемыми интервалами, и тем самым снижает загрузку радио канала. В случае потери связи радиостанции с радиосетью или при работе вне зоны действия радиосети все данные также записываются и хранятся в памяти опциональной платы, и также будут переданы в диспетчерскую после восстановления связи с радиосетью.
Телефония
Интеграция с телефонными сетями
Телефония — это приобретаемый модуль для радиосистем MotoTRBO — IP решение, позволяющее радио абонентам вызывать телефонных абонентов и принимать телефонные звонки. Модуль поддерживает протокол SIP 2.0 для прямой связи с устройствами VoIP телефонии.
Мобильный клиент
Мобильный клиент TRBOnet — это многофункциональное РТТ (push-to-talk) приложение на Android и iOS, позволяющее интегрировать смартфоны и планшеты с системами радиосвязи MotoTRBO. Оно работает подобно традиционной консоли диспетчера с возможностью голосовых вызовов по РТТ, мониторингом абонентов на картах и обменом сообщениями. Решение позволит обеспечить полное взаимодействие смартфонов с радиостанциями MotoTRBO через сети 3G, 4G или Wi-Fi.
Web Консоль
TRBOnet Enterprise и PLUS являются приложениями, построенными для работы на Windows ОС. Но если, например, вы являетесь пользователем MacBook или IOS устройств (Apple) или хотите видеть вашу систему через планшет на Android, то вы сможете подключиться к серверу TRBOnet через Web интерфейс.
IP камеры
Полное представление о ситуации
TRBOnet Enterprise/Plus поддерживает TCP и UDP камеры. Диспетчерская консоль позволяет захватывать видео поток со всех подключенных камер в реальном времени. Камеры можно привязывать к точкам на карте, к радио абонентам или маякам iBeacon. В случае тревоги, поступившей от любого из этих объектов, автоматически будет демонстрироваться видео поток с соответствующей камеры в отдельном окне диспетчерской консоли.
Телеметрия
Поддержка телеметрии
Диспетчерский центр более не ограничивается функцией моста для коммуникаций. Диспетчерское ПО TRBOnet позволит удаленно взаимодействовать с исполнительными устройствами (открывать, закрывать двери, включать/выключать двигатели, изменять права доступа и т.д.), принимать и обрабатывать данные с телеметрических датчиков.
Управление задачами (Job Ticketing)
Модуль управлениям задачами (Job Ticketing) — это очень удобное и простое в использовании решение для эффективного управления и контроля за выполнением повседневных задач. Диспетчер создает, назначает и в автоматическом режиме отслеживает все задачи (job tickets) абонентов своей радиосети. После назначения задачи соответствующий радио абонент может принять, отклонить или отчитаться о выполнении задачи посредством, например, нажатия назначенной кнопки на радиостанции или отправкой заранее записанного текстового сообщения. Диспетчер может настраивать временные условия для выполнения задач, а также создавать отчеты по выполнению задач абонентами.