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Contents
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Table of Contents
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Troubleshooting
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Bookmarks
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Service Manual
Color Image Scanner
EPSON Perfection V500 Photo
SESC07002
Related Manuals for Epson Perfection V500 Photo
Summary of Contents for Epson Perfection V500 Photo
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Page 1
Service Manual Color Image Scanner EPSON Perfection V500 Photo SESC07002… -
Page 2
SEIKO EPSON CORPORATION. All effort have been made to ensure the accuracy of the contents of this manual. However, should any errors be detected, SEIKO EPSON would greatly appreciate being informed of them. -
Page 3
REPAIRS ON EPSON PRODUCT SHOULD BE PERFORMED ONLY BY AN EPSON CERTIFIED REPAIR TECHNICIAN. MAKE CERTAIN THAT THE SOURCE VOLTAGES IS THE SAME AS THE RATED VOLTAGE, LISTED ON THE SERIAL NUMBER/RATING PLATE. IF THE EPSON PRODUCT HAS A PRIMARY AC RATING DIFFERENT FROM AVAILABLE POWER SOURCE, DO NOT CONNECT IT TO THE POWER SOURCE. -
Page 4
Provides Epson-approved methods for adjustment. CHAPTER 6.MAINTENANCE Provides preventive maintenance procedures and the lists of Epson- May indicate an operating or maintenance procedure, practice or approved lubricants and adhesives required for servicing the product. C H E C K condition that is necessary to accomplish a task efficiently. -
Page 5
Revision Status Revision Date of Issue Description August 3, 2007 First release… -
Page 6: Table Of Contents
EPSON Perfection V500 Photo Revision A Contents Chapter 1 PRODUCT DESCRIPTION Chapter 4 DISASSEMBLY / ASSEMBLY 1.1 Features……………………9 4.1 Overview ………………….29 4.1.1 Precautions………………..29 1.2 Specifications …………………. 10 4.1.2 Recommended Tools ……………… 29 1.3 Operating Specifications ………………12 4.1.3 Recommended Screws…………….
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Page 7
EPSON Perfection V500 Photo Revision A Chapter 6 MAINTENANCE 6.1 Overview ………………….55 6.1.1 Cleaning …………………. 55 6.1.2 Lubrication………………..55 Chapter 7 APPENDIX 7.1 Connectors………………….59 7.1.1 Connector Reference Table ……………. 59 7.1.2 Connector Configuration …………….59 7.2 Exploded Diagram / Parts List …………….60… -
Page 8: Chapter 1 Product Description
C H A P T E R PRODUCT DESCRIPTION…
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Page 9: Features
Supports up to 21,000 x 30,000 pixels of scanning size (only for • reflective document) The main features of the EPSON Perfection V500 Photo are as follows. Lid-type TPU (equipped as standard) High Quality Built-in 2.7″ x 9.3″ transparency unit (TPU) enables to scan the following films…
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Page 10: Specifications
EPSON Perfection V500 Photo Revision A 1.2 Specifications Table 1-2. Electrical Specifications Main Unit Rated voltage 24 VDC BASIC SPECIFICATIONS Input voltage range 24 to 26.4 VDC Table 1-1. Basic Specifications Rated current 1.3 A Scanner type Flatbed, color Power consumption…
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Page 11
EPSON Perfection V500 Photo Revision A EMC AND SAFETY STANDARDS COMPLIANCE ENVIRONMENTAL Table 1-3. Environmental Conditions Scanner 100 V • FCC Part 15 Subpart B Class B (USA) • CAN/CSA-CEI/IEC CISPR 22 (Canada) Scanner unit ADF (Option) • CNS13438 Class B, CNS14336 (Taiwan) 50 to 95 °F (10 to 35 °C) -
Page 12: Operating Specifications
EPSON Perfection V500 Photo Revision A 1.3 Operating Specifications 1.4 Interface Operating System Compatibility The interfaces of this scanner are shown below. Interface Operating System USB 1.1 I/F • Microsoft Windows Vista • Microsoft Windows XP Home/Professional/Professional x64 • Microsoft Windows 2000 Professional •…
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Page 13: Exterior Specifications
EPSON Perfection V500 Photo Revision A 1.5 Exterior Specifications 1.5.1 Explanation of Switches Start Button Starts the EPSON Smart Panel. Copy Button Prints photos and makes prints from films. Scan to E-mail Button Power Switch Sends the scanned image by an e-mail.
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Page 14: Dimensions
Dimensions and Weight Dimensions 272 x 475 x 113mm (W x D x H) Weight Approx. 4.0 kg (without AC adaptor) 4.113 kg (with AC adaptor) Unit: mm Figure 1-3. External Dimensions of Perfection V500 Photo PRODUCT DESCRIPTION Exterior Specifications…
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Page 15: Maximum Document Size And Placement
EPSON Perfection V500 Photo Revision A 1.5.4 Maximum Document Size and Placement TRANSPARENT DOCUMENT REFLECTIVE DOCUMENT Size : 2.7 in (68.58 mm) W x 9.33 in (236.9 mm) H Size : 8.5 in (216 mm) W x 11.7 in (297 mm) H 67.56 mm…
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Page 16: Control Codes
EPSON Perfection V500 Photo Revision A 1.6 Control Codes Category Command Name Code Control Normal response The following table is the list of control codes by the scanner. Abnormal response NACK Scanning stop Category Command Name Code Header Execution command…
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Page 17: Error-Time Processing
EPSON Perfection V500 Photo Revision A 1.7 Error-Time Processing Table 1-4. Error Definition and Remedy List Category LED Indication Cause Scanner response Recovery Command error None An invalid command or invalid command • The scanner (interpreter) ignores the The error condition is cleared when the scanner parameter was detected.
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Page 18
C H A P T E R OPERATING PRINCIPLES… -
Page 19: Engine Operation Outline
EPSON Perfection V500 Photo Revision A 2.1 Engine Operation Outline CCD Sensor Board Forms an alternative 12-lines color CCD (R, G, B independent) and its control and drive circuits. LED Board White LED is used as a light source. This section explains the functions and operating principles of the Perfection V500 Photo Engine.
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Page 20: Carriage Moving Mechanism Operation
EPSON Perfection V500 Photo Revision A 2.1.2 Carriage Moving Mechanism Operation The Carriage Unit slides along the guide rail in the sub scanning direction. To perform this sliding operation, the CR (Carriage) Motor transmits its drive power to the Timing The image data of a document are scanned in the combination of the main scanning Belt, which is fixed to the Carriage Unit, via the Drive Pulley and Deceleration Gear.
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Page 21: Tpu Carriage Unit Outline
EPSON Perfection V500 Photo Revision A 2.1.3 TPU Carriage Unit Outline 2.1.4 TPU Carriage Drive Mechanism Operation The TPU Carriage Unit consists of the LM-B Board and SUB-C Board. (Refer to The TPU Carriage Unit slides along the guide shaft in the secondary scanning direction Fugure 2-5.)
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Page 22: Digital Ice Function Operation
EPSON Perfection V500 Photo Revision A 2.2 Digital ICE Function Operation Digital ICE for Film Process Sequence Read the visible light position. Two holes in the upper housing are scanned with This scanner features Digital ICE for Film, an image correction process that uses a visible light in order to register the home position of image being scanned.
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Page 23: Operation Principle Of Electric Circuit
EPSON Perfection V500 Photo Revision A 2.3 Operation Principle of Electric Circuit Power supply The scanner is powered with 24 VDC voltage from the AC adapter. The following electric circuits are used in the scanner. AC adapter rated voltage Main Board Rated output DC24V 1.3A…
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Page 24
C H A P T E R TROUBLESHOOTING… -
Page 25: Overview
EPSON Perfection V500 Photo Revision A 3.1 Overview 3.2 Troubleshooting This chapter explains the remedies for errors detected by the scanner’s self-diagnostic This section provides troubleshooting procedures based on observed faults. Refer to function, and provides a troubleshooting guide based on observed problems.
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Page 26
EPSON Perfection V500 Photo Revision A Table 3-5. The Main Unit does not perform initialization operation. Table 3-8. The LED does not light. Step Possible Cause Corrective Action Step Possible Cause Corrective Action There are some connectors that are not Connect them correctly. -
Page 27
EPSON Perfection V500 Photo Revision A Table 3-10. The TPU Carriage Unit does not operate. Step Possible Cause Corrective Action The TPU Unit Cable is not connected to the Connect the TPU Cable to the main unit. main unit. The TPU Carriage Lock has not been Release the TPU Carriage Lock. -
Page 28
C H A P T E R DISASSEMBLY / ASSEMBLY… -
Page 29: Overview
W A R N I N G disconnect the Power Cable and Interface Cable. When you The following table indicates the screws used in the EPSON Perfection V500 Photo have to work with power on for voltage measurement, etc., use Scanner.
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Page 30: Disassembly Procedure
EPSON Perfection V500 Photo Revision A 4.2 Disassembly Procedure This section illustrates how to remove the main components of this product. Unless otherwise specified, the reassembly procedure is the reverse of the disassembly procedure. For additional assembly illustrations, refer to the exploded diagrams in the Appendix.
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Page 31: Removing The Tpu Unit
EPSON Perfection V500 Photo Revision A 4.2.1 Removing the TPU Unit Open the TPU Unit. Hold both ends of the TPU Unit and then lift and remove it. Disconnect the TPU Unit cable from the Main Unit. Main TPU Unit TPU Unit Cable Figure 4-2.
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Page 32: Removing The Upper Housing
EPSON Perfection V500 Photo Revision A 4.2.2 Removing the Upper Housing Remove the TPU Unit. See Section 4.2.1 on page 31. Remove the four C.B.P. M3 x 12 screws that secure the Upper Housing to remove Upper Housing C.B.P. 3 x 12 (7±1 kgf.cm)
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Page 33: Removing The Carriage Unit
EPSON Perfection V500 Photo Revision A 4.2.3 Removing the Carriage Unit Disconnect the Carriage FFC from the Main Board. See Section 4.2.5 Step 5 — Step 9 Remove the two-sided tape that secure the Carriage FFC to the Upper Housing.
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Page 34
EPSON Perfection V500 Photo Revision A Move the A part on the Driven Pulley Holder Assy. in the direction of the arrow 10. Push up the B part of the Lock Plate attached on the rear of the Carriage Unit to and remove the CR Timing Belt from the Driven Pulley. -
Page 35: Removing The Panel Board
EPSON Perfection V500 Photo Revision A 4.2.4 Removing the Panel Board When reinstalling the Panel Board, pay attention to the followings. Put the shaft spring into the Carriage shaft hole with the convex Remove the Carriage Unit. See Section 4.2.3 on page 33.
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Page 36: Removing The Main Board
EPSON Perfection V500 Photo Revision A 4.2.5 Removing the Main Board Disengage the tab of the Main Board Cover with a flat-blade screwdriver or a similar tool, and lift the front side of the Main Board Cover. Release the Carriage Lock.
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Page 37
EPSON Perfection V500 Photo Revision A Remove the four C.B.P. M3 x 8 screws that secure the Main Board. When reinstalling the Main Board Cover, match the two tabs and two interfaces with the holes of the Main Board Cover as Disconnect the all connectors on the Main Board and remove the Main Board. -
Page 38: Removing The Power Switch
EPSON Perfection V500 Photo Revision A 4.2.6 Removing the Power Switch Push the Power Switch toward the outside while releasing the two tabs, and remove the Power Switch by pushing it out through the hole on the Lower Move the Carriage Unit to the front of the main unit.
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Page 39: Removing The Panel Ffc
EPSON Perfection V500 Photo Revision A 4.2.7 Removing the Panel FFC When installing the Panel FFC, attach the Ferrite Core as shown in the figure below. Move the Carriage Unit to the front of the main unit. See Section 4.2.3 Step 1 — Step 3 Disconnect the Panel FFC from the Main Board.
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Page 40: Removing The Driven Pulley, Driven Pulley Spring, And The Driven Pulley
EPSON Perfection V500 Photo Revision A 4.2.8 Removing the Driven Pulley, Driven Pulley Spring, Remove the Driven Pulley Spring from the Driven Pulley Holder Assy. and the Driven Pulley Holder Assy. Remove the washer and remove the Driven Pulley from the shaft of the Driven Pulley Holder Assy.
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Page 41: Removing The Cr Motor Unit, Motor Timing Belt, And The Cr Timing Belt
EPSON Perfection V500 Photo Revision A 4.2.9 Removing the CR Motor Unit, Motor Timing Belt, When install the ground plate, put the guide pin of the Lower and the CR Timing Belt Housing into the hole of the ground plate.
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Page 42
EPSON Perfection V500 Photo Revision A Remove the torsion spring and the C.B. M3 x 3 screw that secure the Tensioner, and remove the Pulley. When installing the Tensioner, make sure to perform the Tensioner A D J U S T M E N T R E Q U I R E D Adjustment. -
Page 43: Removing Tpu Lower Housing
EPSON Perfection V500 Photo Revision A 4.2.10 Removing TPU Lower Housing Remove the six C.B.P. M3 x 12 screws and the two C.B.P. M3 x 8 screws that secure the TPU Lower Housing. Remove the TPU Unit. See Section 4.2.1 on page 31.
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Page 44: Removing The Sensor Board
EPSON Perfection V500 Photo Revision A 4.2.11 Removing the Sensor Board 4.2.12 Removing the Hinge Assy. Remove the TPU Lower Housing. See Section 4.2.10 on page 43. Remove the TPU Lower Housing. See Section 4.2.10 on page 43. Remove the C.B.P. M3 x 8 screw that secures the Sensor Board.
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Page 45: Removing The Tpu Unit Cable
EPSON Perfection V500 Photo Revision A 4.2.13 Removing the TPU Unit Cable When installing the TPU Unit Cable, put the cable and the Remove the TPU Lower Housing. See Section 4.2.10 on page 43. cable tie into the notches as shown in Figure 4-33.
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Page 46: Removing The Drv Board
EPSON Perfection V500 Photo Revision A 4.2.14 Removing the DRV Board 4.2.15 Removing the TPU Carriage Unit Remove the TPU Lower Housing. See Section 4.2.10 on page 43. Remove the TPU Lower Housing. See Section 4.2.13 on page 45. Remove the two C.B.P. M3 x 8 screws that secure the DRV Board Cover and…
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Page 47
EPSON Perfection V500 Photo Revision A Disconnect CN3 connector from the DRV Board When performing the next step, be careful not to lose the flat C A U T I O N washer that secures the Driven Pulley. Remove the FFC peeling off the two-sided tape, and remove the TPU Carriage Unit. -
Page 48: Removing The Sub-C Board, Lm-B Board
EPSON Perfection V500 Photo Revision A 4.2.16 Removing the SUB-C Board, LM-B Board Remove the two C.B.P. M3 x 6 screws that secure the TPU Carriage Cover. Remove the TPU Carriage Unit. See Section 4.2.15 on page 46. C.B.P. 3 x 6 (7±1kgf.cm)
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Page 49
EPSON Perfection V500 Photo Revision A When installing the LM-B Board and the SUB-C Board, align Route the SUB-C Board Cable/FFC through the ribs on the the ribs shown in the figure below with the edges of the boards, TPU Carriage Unit as shown in Figure 4-40. -
Page 50: Removing The Tpu Cr Motor
EPSON Perfection V500 Photo Revision A 4.2.17 Removing the TPU CR Motor Remove the three C.P.F.P. M3 x 8 screws that secure the TPU CR Motor Unit and remove it. When performing the procedure given below, be careful not to lose…
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Page 51
EPSON Perfection V500 Photo Revision A When performing the next step, be careful not to lose the flat Route the TPU CR Motor Cables over the Sensor Board Cables C A U T I O N washer that secures the Driven Pulley and Idle Pulley. -
Page 52: Chapter 5 Adjustment
C H A P T E R ADJUSTMENT…
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Page 53: Overview
EPSON Perfection V500 Photo Revision A 5.1 Overview 5.1.2 Adjustment method 5.1.2.1 Motor Timing Belt tension adjustment This section explains the adjustment required when this product is disassembled. When installing the tensioner, match it with the three guide C A U T I O N 5.1.1 Adjustment item…
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Page 54: Chapter 6 Maintenance
C H A P T E R MAINTENANCE…
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Page 55: Overview
EPSON Perfection V500 Photo Revision A 6.1 Overview 6.1.2 Lubrication Lubrication is required when any part of the Carriage Unit of the scanner has been This chapter explains the maintenance work necessary to keep this product in the best replaced or the Carriage moves with noticeably large operation noise. The specified condition and to prevent problems.
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Page 56
EPSON Perfection V500 Photo Revision A [Lubrication Point] [Lubrication Point] Applying Point Pulley shaft of the CR Motor Concave portion of the Carriage Unit Lock Applying Point [Lubrication Type] G-26 [Lubrication Type] G-26 [Lubrication Amount] Adequate dose [Lubrication Amount] Adequate dose… -
Page 57
EPSON Perfection V500 Photo Revision A [Lubrication Point] [Lubrication Point] Carriage guide rail on the TPU Shaft of the TPU Driven Pulley Applying Point Lower Housing Applying Point [Lubrication Type] [Lubrication Type] G-26 G-26 [Lubrication Amount] Adequate dose [Lubrication Amount]… -
Page 58: Chapter 7 Appendix
C H A P T E R APPENDIX…
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Page 59: Connectors
EPSON Perfection V500 Photo Revision A 7.1 Connectors 7.1.2 Connector Configuration The following table indicates the connector signal wiring on the electrical circuit boards of this product. SUB-C Board 7.1.1 Connector Reference Table SUB Board LM-B Board Board Connector Description…
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Page 60: Exploded Diagram / Parts List
EPSON Perfection V500 Photo Revision A 7.2 Exploded Diagram / Parts List This manual does not provide exploded diagrams or parts list. For the information, see SPI (Service Parts Information). APPENDIX Exploded Diagram / Parts List…
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Page 61: Circuit Diagrams
EPSON Perfection V500 Photo Revision A 7.3 Circuit Diagrams The control electrical circuit diagrams of this product are shown on the following pages. Main Board Panel Board DRV Board Image Sensor Board SUB Board SUB-C Board LM Board LM-B Board…
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Page 62
Model : GT-X770,Perfection V500 Photo Board : Main Board Rev. : E Sheet : 1/1… -
Page 63
Model : GT-X770,Perfection V500 Photo Board : Panel Board Rev. : A Sheet : 1/1… -
Page 64
Model : GT-X770,Perfection V500 Photo Board : DRV Board Rev. : B Sheet : 1/1… -
Page 65
Model : GT-X770,Perfection V500 Photo Board : ISN Board Rev. : E Sheet : 1/1… -
Page 66
Model : GT-X770, Perfection V500 Photo Board : SUB Board Rev. Sheet : 1/1… -
Page 67
Model : GT-X770, Perfection V500 Photo Board : SUB-C Board Rev. Sheet : 1/1… -
Page 68
Model : GT-X770,Perfection V500 Photo Board : LM Board Rev. : B Sheet : 1/1… -
Page 69
Model : GT-X770,Perfection V500 Photo Board : LM-B Board Rev. : B Sheet : 1/1…
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EPSON Perfection V500 Photo
Color Image Scanner
Service Manual
SESC07002
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Notice All rights reserved. No part of this manual may be
reproduced, stored in a retrieval system, or transmitted in any
form or by any means electronic, mechanical, photocopying, orotherwise, without the prior written permission of SEIKO EPSON
CORPORATION.All effort have been made to ensure the accuracy of the contents
of this manual. However, should any errors be detected, SEIKO EPSON
would greatly appreciate being informed of them.The contents of this manual are subject to change without
notice. The above not withstanding SEIKO EPSON CORPORATION can
assume no responsibility for any errors in this manual or the
consequences thereof.EPSON is a registered trademark of SEIKO EPSON
CORPORATION.General Notice:Other product names used herein are for
identification purpose only and may be trademarks or registered
trademarks of their respec-tive owners. EPSON disclaims any and all
rights in those marks.Copyright 2007 SEIKO EPSON CORPORATION. Imaging Products CS, PL
& Environmental Management -
PRECAUTIONSPrecautionary notations throughout the text are
categorized relative to 1) Personal injury and 2) damage to
equipment.DANGER Signals a precaution which, if ignored, could result in
serious or fatal personal injury. Great caution should be exercised
in performing procedures preceded by DANGER Headings.WARNING Signals a precaution which, if ignored, could result in
damage to equipment.The precautionary measures itemized below should always be
observed when performing repair/maintenance procedures.DANGER
1. ALWAYS DISCONNECT THE PRODUCT FROM THE POWER SOURCE AND
PERIPHERAL DEVICES PERFORMING ANY MAINTENANCE OR REPAIR
PROCEDURES.2. NO WORK SHOULD BE PERFORMED ON THE UNIT BY PERSONS UNFAMILIAR
WITH BASIC SAFETY MEASURES AS DICTATED FOR ALL ELECTRONICS
TECHNICIANS IN THEIR LINE OF WORK.3. WHEN PERFORMING TESTING AS DICTATED WITHIN THIS MANUAL, DO
NOT CONNECT THE UNIT TO A POWER SOURCE UNTIL INSTRUCTED TO DO SO.
WHEN THE POWER SUPPLY CABLE MUST BE CONNECTED, USE EXTREME CAUTION
IN WORKING ON POWER SUPPLY AND OTHER ELECTRONIC COMPONENTS.4. WHEN DISASSEMBLING OR ASSEMBLING A PRODUCT, MAKE SURE TO WEAR
GLOVES TO AVOID INJURIER FROM METAL PARTS WITH SHARP EDGES.WARNING
1. REPAIRS ON EPSON PRODUCT SHOULD BE PERFORMED ONLY BY AN EPSON
CERTIFIED REPAIR TECHNICIAN.2. MAKE CERTAIN THAT THE SOURCE VOLTAGES IS THE SAME AS THE
RATED VOLTAGE, LISTED ON THE SERIAL NUMBER/RATING PLATE. IF THE
EPSON PRODUCT HAS A PRIMARY AC RATING DIFFERENT FROM AVAILABLE
POWER SOURCE, DO NOT CONNECT IT TO THE POWER SOURCE.3. ALWAYS VERIFY THAT THE EPSON PRODUCT HAS BEEN DISCONNECTED
FROM THE POWER SOURCE BEFORE REMOVING OR REPLACING PRINTED CIRCUIT
BOARDS AND/OR INDIVIDUAL CHIPS.4. IN ORDER TO PROTECT SENSITIVE MICROPROCESSORS AND CIRCUITRY,
USE STATIC DISCHARGE EQUIPMENT, SUCH AS ANTI-STATIC WRIST STRAPS,
WHEN ACCESSING INTERNAL COMPONENTS.5. DO NOT REPLACE IMPERFECTLY FUNCTIONING COMPONENTS WITH
COMPONENTS WHICH ARE NOT MANUFACTURED BY EPSON. IF SECOND SOURCE IC
OR OTHER COMPONENTS WHICH HAVE NOT BEEN APPROVED ARE USED, THEY
COULD CAUSE DAMAGE TO THE EPSON PRODUCT, OR COULD VOID THE WARRANTY
OFFERED BY EPSON.6. WHEN USING COMPRESSED AIR PRODUCTS; SUCH AS AIR DUSTER, FOR
CLEANING DURING REPAIR AND MAINTENANCE, THE USE OF SUCH PRODUCTS
CONTAINING FLAMMABLE GAS IS PROHIBITED. -
About This ManualThis manual describes basic functions, theory
of electrical and mechanical operations, maintenance and repair
procedures of the printer. The instructions and procedures included
herein are intended for the experienced repair technicians, and
attention should be given to the precautions on the preceding
page.Manual Configuration
This manual consists of four chapters and Appendix.
CHAPTER 1.PRODUCT DESCRIPTION Describes the features and basic
specifications of the product.CHAPTER 2.OPERATING PRINCIPLES Describes the electrical and
mechanical basic operating principles of the product.CHAPTER 3.TROUBLESHOOTING Describes the step-by-step procedures
for the troubleshooting.CHAPTER 4.DISASSEMBLY/ASSEMBLY Describes the step-by-step
procedures for disassembling and assembling the product.CHAPTER 5.ADJUSTMENT Provides Epson-approved methods for
adjustment.CHAPTER 6.MAINTENANCE Provides preventive maintenance procedures
and the lists of Epson-approved lubricants and adhesives required
for servicing the product.APPENDIX Provides the following additional information for
reference: Connector pin assignments Exploded diagram/Parts List
Electrical circuit boards schematicsSymbols Used in this Manual
Various symbols are used throughout this manual either to
provide additional information on a specific topic or to warn of
possible danger present during a procedure or an action. Be aware
of all symbols when they are used, and always read NOTE, CAUTION,
or WARNING messages.Indicates an operating or maintenance procedure, practice or
condition that is necessary to keep the products quality.Indicates an operating or maintenance procedure, practice, or
condition that, if not strictly observed, could result in damage
to, or destruction of, equipment.May indicate an operating or maintenance procedure, practice or
condition that is necessary to accomplish a task efficiently. It
may also provide additional information that is related to a
specific subject, or comment on the results achieved through a
previous action. Indicates an operating or maintenance procedure,
practice or condition that, if not strictly observed, could result
in injury or loss of life.Indicates a product reassembly procedure, practice or condition
that must be executed in accordance with the specified standards to
keep the product’s quality. -
Revision StatusRevision Date of Issue Description
A August 3, 2007 First release
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EPSON Perfection V500 Photo Revision A
6
ContentsChapter 1 PRODUCT DESCRIPTION1.1
Features……………………………………………………………………………………………………
91.2 Specifications
…………………………………………………………………………………………
101.3 Operating Specifications
………………………………………………………………………….
121.4
Interface…………………………………………………………………………………………………
121.5 Exterior Specifications
…………………………………………………………………………….
131.5.1 Explanation of Switches
…………………………………………………………………..
131.5.2 Explanation of LED Indicators
………………………………………………………….
131.5.3 Dimensions
…………………………………………………………………………………….
141.5.4 Maximum Document Size and
Placement………………………………………….. 151.6 Control
Codes…………………………………………………………………………………………
161.7 Error-Time
Processing……………………………………………………………………………..
17Chapter 2 OPERATING PRINCIPLES2.1 Engine Operation
Outline…………………………………………………………………………
192.1.1 Carriage Unit outline
……………………………………………………………………….
192.1.2 Carriage Moving Mechanism Operation
……………………………………………. 202.1.3 TPU
Carriage Unit
Outline……………………………………………………………….
212.1.4 TPU Carriage Drive Mechanism Operation
……………………………………….. 212.2 Digital ICE Function Operation
………………………………………………………………..
222.2.1 Digital ICE for Film
Overview………………………………………………………….
222.3 Operation Principle of Electric
Circuit……………………………………………………….
23Chapter 3 TROUBLESHOOTING3.1 Overview
……………………………………………………………………………………………….
253.1.1 Self-Diagnosing
………………………………………………………………………………
253.2
Troubleshooting………………………………………………………………………………………
25Chapter 4 DISASSEMBLY / ASSEMBLY4.1 Overview
……………………………………………………………………………………………….
294.1.1
Precautions……………………………………………………………………………………..
294.1.2 Recommended Tools
……………………………………………………………………….
294.1.3 Recommended
Screws……………………………………………………………………..
294.2 Disassembly Procedure
……………………………………………………………………………
304.2.1 Removing the TPU Unit
…………………………………………………………………..
314.2.2 Removing the Upper Housing
…………………………………………………………..
324.2.3 Removing the Carriage
Unit……………………………………………………………..
334.2.4 Removing the Panel Board
……………………………………………………………….
354.2.5 Removing the Main Board
……………………………………………………………….
364.2.6 Removing the Power Switch
…………………………………………………………….
384.2.7 Removing the Panel
FFC………………………………………………………………….
394.2.8 Removing the Driven Pulley, Driven Pulley Spring, and the
Driven PulleyHolder Assy.
………………………………………………………………………………….
404.2.9 Removing the CR Motor Unit, Motor Timing Belt, and the CR
Timing Belt…. 414.2.10 Removing TPU Lower Housing
………………………………………………………
434.2.11 Removing the Sensor Board
……………………………………………………………
444.2.12 Removing the Hinge Assy.
……………………………………………………………..
444.2.13 Removing the TPU Unit
Cable………………………………………………………..
454.2.14 Removing the DRV Board
……………………………………………………………..
464.2.15 Removing the TPU Carriage Unit
……………………………………………………
464.2.16 Removing the SUB-C Board, LM-B Board
……………………………………… 484.2.17 Removing the
TPU CR
Motor…………………………………………………………
50Chapter 5 ADJUSTMENT5.1 Overview
……………………………………………………………………………………………….
535.1.1 Adjustment item
……………………………………………………………………………..
535.1.2 Adjustment
method………………………………………………………………………….
53 -
EPSON Perfection V500 Photo Revision A
7
Chapter 6 MAINTENANCE6.1 Overview
……………………………………………………………………………………………….
556.1.1
Cleaning…………………………………………………………………………………………
556.1.2
Lubrication……………………………………………………………………………………..
55Chapter 7 APPENDIX7.1
Connectors……………………………………………………………………………………………..
597.1.1 Connector Reference Table
………………………………………………………………
597.1.2 Connector Configuration
………………………………………………………………….
597.2 Exploded Diagram / Parts List
………………………………………………………………….
607.3 Circuit Diagrams
…………………………………………………………………………………….
61 -
C H A P T E R
1PRODUCT DESCRIPTION
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EPSON Perfection V500 Photo Revision A
PRODUCT DESCRIPTION Features 9
1.1 FeaturesThe main features of the EPSON Perfection V500 Photo
are as follows.High Quality Optical Resolution
6400 dpi (with 12-line color CCD, 170,880 pixels)
Pixel Depth 16 bits per pixel (input and output)
High-Speed Scanning 14 seconds for monochrome 15 seconds for
colorNOTE: When scanning A4 document at 300 dpi in the draft mode
with the host of the following conditions; Pentium-4, 3.2GHz, 1GB
RAM, Windows XP, Photoshop 7.0E.Easy-To-Use EPSON Creativity Suites
Supports for a wide variety of file types; BMP, JPEG, TIFF,
PICT, PDFThumbnail view support Link indicator function for easy
scanningEPSON Scan Graphic user interface:
Full Auto Mode (for scanning both film and reflective document),
Home Mode and Professional ModeStand-alone application: In addition to TWAIN driver function,
saving images without using a graphic application such as Photoshop
is availableAutomatic detection of up/down sides of an image PDF
creationScans multiple pages and creates a PDF file with the touch of a
button. A font-embedded PDF that enables keyword searching and a
high compression PDF also can be created.Improved color restoration function for negative films
Fringe Correction for film scanning at lower than 3200 dpi
Supports up to 21,000 x 30,000 pixels of scanning size (only
forreflective document)
Lid-type TPU (equipped as standard) Built-in 2.7″ x 9.3″
transparency unit (TPU) enables to scan the following films35mm x 12 frames (strip films) or 35mm x 6 frames x 2 columns
positive or negative films35mm x 4 frames (mounted films) positive films Medium format
(120/220) positive or negative filmsInterface Supports USB 2.0 High Speed
Option A4 and legal size document can be scanned with the
optional ADF unit -
EPSON Perfection V500 Photo Revision A
PRODUCT DESCRIPTION Specifications 10
1.2 Specifications
BASIC SPECIFICATIONS
Table 1-1. Basic SpecificationsScanner type Flatbed, color
Scanning method Moving carriage, stationary document
Photoelectric device 12-line color CCD with micro lens
Maximum scanning range
Reflective 216 x 297 mm (8.5 x 11.7)
Film 68.58 x 236.9 mm (2.7 x 9.3)
Maximum document size
Reflective A4 or US letter size
Film 35 mm (135) strip film x 12 frames (positive and negative
films) 35 mm (135) mounted film x 4 frames (positive films) Medium
format film (120/220) x 1 frame (positive and negativefilms)
Maximum effective pixels 54,400 (main) x 74,880 (sub) pixels at
6400 dpiMaximum output pixels 21,000 (main) x 30,000 (sub) pixels
(reflective document)Optical resolution Main scan: 6400 dpi (with 12-line CCD 170,880
pixels)Sub scan: 9600 dpi (with the micro step drive)
Output Resolution 50 to 6400 dpi in 1 dpi increments, 9600 dpi,
12,800 dpiPixel depth 16 bits per pixel (input and output)Speed
Monochrome: 10.440 msec/lineFull color: 10.440 msec/line (when scanning reflective document
at 1200 dpi in draft mode)Interface USB 2.0 High-Speed, USB1.1
Light source White LED
Operation buttons 4 push buttons (Start, Copy, Scan to E-Mail,
Scan to PDF)Command level ESC/I-D2
Table 1-2. Electrical SpecificationsMain Unit
Rated voltage 24 VDC
Input voltage range 24 to 26.4 VDC
Rated current 1.3 A
Power consumption Operating 16 W (17.5W when the ADF unit is
installed)Standby 7.5 W (6.5W when the ADF unit is installed)
Sleep 4.0 W
Power button off 0.4 W
AC adapter
Rated voltage 100 — 120 VAC (100 V Model)220 — 240 VAC (220 V
Model)Input voltage range 100 — 120 VAC +/- 15% (100 V Model)220 — 240
VAC +/- 15% (220 V Model)Rated input current 1.0 A at 100 VAC0.5 A at 200 VAC
Rated input frequency 50 — 60 Hz
Rated input frequency range 50 — 60 Hz +/- 3Hz
Output voltage 24 VDC
Output voltage range 24 — 26.4 VDC
Rated output current 1.3 A
Current resistance 500 VDC: > 100 M (AC input terminal and DC
output terminal)Voltage resistance 3000 VAC for 1 min. (AC input terminal and DC
output terminal)TPU
Rated voltage 24 VDC
Input voltage 24 — 26.4 VDC
Input current 0.3 A at 24 V0.07 A at 5 V
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EPSON Perfection V500 Photo Revision A
PRODUCT DESCRIPTION Specifications 11
EMC AND SAFETY STANDARDS COMPLIANCE
ENERGY CONSERVATION
International Energy Star Program compliant
STATIC ELECTRICITY
Contact discharge: 2 kV, 4kV, 5kV Air discharge: 2 kV, 4kV, 8kV,
10kVENVIRONMENTAL
OPERATING CONDITIONS
Ordinary office or home conditions; avoid extreme dust, direct
sunlight, and strong light sources.RELIABILITY (MCBF)
Main unit: 30,000 cycles of carriage movement TPU: 21,000 cycles
of TPU carriage movementSUPPORTED DOCUMENT
Reflective document Photographs, printed materials, which have a
smooth surface.Films 35mm x 12 frames (negative/positive strip film) 35mm x 4
frames (negative/positive mounted film) Medium format film
(120/220) (negative/positive)Scanner 100 V FCC Part 15 Subpart B Class B (USA)
CAN/CSA-CEI/IEC CISPR 22 (Canada) CNS13438 Class B, CNS14336
(Taiwan)200 V EN55022 Class B, EN55024 (EU) GOST-R (IEC60950-1,
IEC60825-1, CISPR 22) (Russia) GB4943, GB9254 Class B, GB17625.1
(China) KN22 Class B, KN61000-4-2/-3/-4/-5/-6/-11 (Korea) AS/NZS
CISPR22 Class B (Australia)AC Adaptor 100 V FCC Part 15 Subpart B Class B, UL60950-1 (USA)
CAN/CSA-C22.2 No.60950-1CAN/CSA-CEI/IEC CISPR 22 (Canada) NOM-019-SCFI-1998 (Mexico)
CNS13438 Class B, CNS14336 (Taiwan)200 V EN60950-1, EN55022 Class B, EN55024, EN61000-3-2,
EN61000-3-3 (EU)EN60950-1 (German) IEC60950-1 (Singapore / Hong Kong / Argentina
/ SaudiArabia) GOST-R (IEC60950-1, CISPR 22) (Russia) GB4943, GB9254
Class B, GB17625.1 (China) K60950, KN14, KN14-1 (Korea) AS/NZS
60950.1, AS/NZS CISPR22 Class B (Australia)Table 1-3. Environmental Conditions
Scanner unit ADF (Option)
TemperatureOperation 50 to 95 F (10 to 35 C) 50 to 89.6 F (10 to
32 C)Storage -13 to 140 F (-25 to 60 C) -4 to 140 F (-20 to 60
C)Humidity (non-condensing)
Operation 10% to 80% 20% to 80%
Storage 10% to 85%
-
EPSON Perfection V500 Photo Revision A
PRODUCT DESCRIPTION Operating Specifications 12
1.3 Operating Specifications Operating System Compatibility
1.4 InterfaceThe interfaces of this scanner are shown below.
Figure 1-1. Interface
USB INTERFACE
Interface type Universal Serial Bus Specification Revision 2.0
Vendor ID: 04B8h Product ID: 0130hConnector type One self-powered receptacle, Type B. Must be
connected directly to the host or to tier 1 in a hub with a
recommended USB cable.Interface Operating System
USB 1.1 I/F Microsoft Windows Vista Microsoft Windows XP
Home/Professional/Professional x64 Microsoft Windows 2000
Professional Microsoft Windows 98/98SE/Me(Pre-installed model or upgrade of Windows 98/Me/2000
Professional pre-installed model)Mac OS X 10.2.8 or later (supports by using Universal
Binary)USB 2.0 I/F Microsoft Windows Vista Microsoft Windows XP
Home/Professional Microsoft Windows 2000 Professional(Pre-installed model equipped with USB 2.0 interface as standard
or upgrade of Windows 2000 Professional pre-installed model.
Microsoft USB2.0 driver is required )Mac OS X 10.2.8 or later (equipped with USB 2.0 interface as
standard)TPU Unit Connector
AC Input
USB2.0
-
EPSON Perfection V500 Photo Revision A
PRODUCT DESCRIPTION Exterior Specifications 13
1.5 Exterior Specifications
1.5.1 Explanation of Switches Start Button
Starts the EPSON Smart Panel.
Copy Button Prints photos and makes prints from films.
Scan to E-mail Button Sends the scanned image by an e-mail.
Scan to PDF Button Starts scanning and stores the scanned
data.1.5.2 Explanation of LED Indicators Status LEDLocated to the
left of the Start Button. Indicates scanner statuses with a green
or orange light as shown in the table below.Note *1 : Warm up, scanning, initializing, etc.
*2 : Certain error conditions, such as Option Error, may not
cause the Status LED to turn orange.Figure 1-2. Buttons and LEDs
LED Indication Status
Lit Green Ready
Flashing green slowly Busy*1
Flashing orange fast Error*2
Off Operate off:
Scan to PDF Button Status LEDCopy Button
Scan to E-mail Button Start Button
Power Switch
-
EPSON Perfection V500 Photo Revision A
PRODUCT DESCRIPTION Exterior Specifications 14
1.5.3 Dimensions Dimensions and Weight Dimensions 272 x 475 x
113mm (W x D x H) Weight Approx. 4.0 kg (without AC adaptor)4.113 kg (with AC adaptor)
External Drawing
Figure 1-3. External Dimensions of Perfection V500 Photo
Unit: mm
73113272
4
7
5
-
EPSON Perfection V500 Photo Revision A
PRODUCT DESCRIPTION Exterior Specifications 15
1.5.4 Maximum Document Size and Placement
REFLECTIVE DOCUMENT
Size : 8.5 in (216 mm) W x 11.7 in (297 mm) H
Figure 1-4. Reflective Document Scanning Range
TRANSPARENT DOCUMENT
Size : 2.7 in (68.58 mm) W x 9.33 in (236.9 mm) H
Figure 1-5. Transparent Document Scanning Range
8.5 in (216 mm) 1 0.5 mm
1.6 0.5 mm
1
1
.
7
i
n
(
2
9
7
m
m
)
Scanning home position
Front
2.7 in (68.58 mm)67.56 mm
13.48 mm
9
.
3
3
i
n
(
2
3
6
.
9
m
m
)
Front
Scanning home position
-
EPSON Perfection V500 Photo Revision A
PRODUCT DESCRIPTION Control Codes 16
1.6 Control CodesThe following table is the list of control
codes by the scanner.Category Command Name Code
Execution command ID request ESC I
Status request ESC F
Extended status request ESC f
Status setting request ESC S
Scan start ESC G
Push button status request ESC !
Extended ID request FS I
Scanner status request FS F
Scanning parameter request FS S
New scan start FS G
Data form setting Data format setting ESC D i
Resolution setting ESC R n1 n2
Scanning area setting ESC A n1 n2 n3 n4
Color setting ESC C i
Parameter setting FS W
Correction Processing Gamma correction setting ESC Z i
Gamma correction table setting ESC z i d [256]
Image Processing Threshold value setting ESC t I
Support and Miscellaneous
Scan mode setting ESC g i
Initialization ESC @
Line counter setting ESC d i
Option control ESC e i
Film type designation ESC N i
Paper exit FF
Paper loading PF
Warm-up cancel ESC w
Control Normal response ACK
Abnormal response NACK
Scanning stop CAN
Header STX
Category Command Name Code
-
EPSON Perfection V500 Photo Revision A
PRODUCT DESCRIPTION Error-Time Processing 17
1.7 Error-Time ProcessingTable 1-4. Error Definition and Remedy
ListCategory LED Indication Cause Scanner response Recovery
Command error None An invalid command or invalid command
parameter was detected.The scanner (interpreter) ignores the incorrect command or
parameter. Current setting maintained.The Scanner (interpreter) returns NACK, and waits for the next
command parameter.The error condition is cleared when the scanner (interpreter)
receives a valid command.Fatal error Orange LED flashes rapidly The main unit is faulty.
(the carriage does not return to the home position or any other
mechanical error)Firmware downloading failed.
The Scanner turns the LED off and stops the operation.
The Scanner sets Bit 7 of the status bit.
Turn the scanner off and then back on.
-
C H A P T E R
2OPERATING PRINCIPLES
-
EPSON Perfection V500 Photo Revision A
OPERATING PRINCIPLES Engine Operation Outline 19
2.1 Engine Operation OutlineThis section explains the functions
and operating principles of the Perfection V500 Photo Engine. The
Engine is roughly divided into the Carriage Unit and Carriage
Moving Mechanism.2.1.1 Carriage Unit outlineThe Carriage Unit can be divided into
the CCD Sensor Board, LED Board (light source), and Mirror/Lens
Mechanism. (Refer to Fugure 2-1, 2-2.)Figure 2-1. Carriage Unit Configuration
CCD Sensor Board Forms an alternative 12-lines color CCD (R, G,
B independent) and its control and drive circuits.LED Board White LED is used as a light source. Mirror/Lens
Mechanism The beam applied to the scanned document is
reflected,passes through the Mirror/Lens Mechanism in the Carriage Unit
for correction of the beam axis, and then reaches the CCD Sensor.
The light components R, G, B are extracted by the Color CCD Sensor
itself, not by switching between R, G and B of the light source as
previously.Figure 2-2. Mirror/Lens Mechanism
B(main2)
B(sub2)
B(main1)
B(sub1)
G(main1)
G(sub1)G(main2)
G(sub2)R(main1)
R(sub1)R(main2)
R(sub2)
-
EPSON Perfection V500 Photo Revision A
OPERATING PRINCIPLES Engine Operation Outline 20
2.1.2 Carriage Moving Mechanism OperationThe image data of a
document are scanned in the combination of the main scanning
direction (one line: CCD Sensor) and sub scanning direction
(multiple lines: Carriage Unit movement). (Refer to Fugure
2-3.)The line type color CCD Sensor can only scan the data of one
line in the main scanning direction (in parallel with the Carriage
Unit) at one time. To scan the data of the second and latter lines
in the sub scanning direction, the Carriage Unit having a built-in
CCD Sensor is moved by CR drive. The scanned data are sent to the
Control Board. The scanning of Line n data and the processing of
Line n-1 image data are performed consecutively at the same
time.Figure 2-3. Carriage Movement
The Carriage Unit slides along the guide rail in the sub
scanning direction. To perform this sliding operation, the CR
(Carriage) Motor transmits its drive power to the Timing Belt,
which is fixed to the Carriage Unit, via the Drive Pulley and
Deceleration Gear. The image data scanning start position is
determined by the CR HP Sensor located on the Control Board. A
stepping motor used as the CR Motor is driven under open loop
control. (Refer to Fugure 2-4.)Figure 2-4. Carriage Operation
Mainscanning
1 pixelDocument
Second lineFirst line
Scanner Head(Carriage)
Sub scanning (by Carriage movement)
-
EPSON Perfection V500 Photo Revision A
OPERATING PRINCIPLES Engine Operation Outline 21
2.1.3 TPU Carriage Unit OutlineThe TPU Carriage Unit consists of
the LM-B Board and SUB-C Board. (Refer to Fugure 2-5.)Figure 2-5. TPU Carriage Unit Configuration
LM-B Board/SUB-C Board: each contain LEDs to generate visible
and infrared light.2.1.4 TPU Carriage Drive Mechanism OperationThe TPU Carriage
Unit slides along the guide shaft in the secondary scanning
direction as the TPU CR (Carriage) Motor transmits its drive power
to the TPU CR Timing Belt connected to the TPU Carriage Unit, via
the Idle Pulley and Drive Pulley. (Refer to Fugure 2-6.) The TPU CR
Motor uses a stepper motor and is driven under open loop
control.Figure 2-6. TPU Carriage Operation
SUB-C Board
LM-B Board
Rear
Front
Front
Rear
Drive Pulley Idle Pulley
TPU CR Timing Belt TPU Carriage Unit
-
EPSON Perfection V500 Photo Revision A
OPERATING PRINCIPLES Digital ICE Function Operation 22
2.2 Digital ICE Function OperationThis scanner features Digital
ICE for Film, an image correction process that uses a combination
of hardware and software to detect and eliminate physical flaws,
dust or dirt, either on the Film or the scanner itself. (Film
includes color or monochrome negative, and color positive.)2.2.1 Digital ICE for Film OverviewBecause of its longer
wavelength, infrared light normally passes completely through film
media, such as negatives or slides, during a scan. Physical flaws
or dust, however, do block infrared light. When a film document
with dust or physical flaws is scanned using infrared light, the
light is physically blocked by the flaw or dust, and the resulting
image clearly shows only the dust and/or flaws present. By
superimposing the images scanned with infrared light and visible
light, the Film-ICE software is able to detect the inconsistency in
the digitized data caused by the flaw and automatically remove it
using interpolated image data to overwrite and correct the image.
Because of the difference in wavelength between infrared light and
visible light, a secondary lens (Glass Plate in the images below)
must be employed during the Film-ICE visible-light scan to
compensate for the resulting difference in the size of the images
so that they can be superimposed accurately. The Glass Plate is
moved into and out of position by a solenoid.Figure 2-7. Refraction of Infrared Light and Visible Light
Digital ICE for Film Process Sequence1. Read the visible light
position. Two holes in the upper housing are scanned withvisible light in order to register the home position of image
being scanned.2. Move the secondary lens (Glass Plate) into position and scan
the film in visible-light.3. Read the infrared light position.
4. Retract the secondary lens and scan the film in
infrared-light.5. Electronically superimpose the images obtained from each
light source and identify the physical flaws and/or foreign
matter.6. Replace the flaw image data with image data interpolated from
adjacent areas.Figure 2-8. Extraction/Correction of Dust by Film-ICE
FunctionLens CCDGlass Plate
Infrared Light
Lens CCDGlass Plate
Visible Light
Dirt on the Slide After Correction
-
EPSON Perfection V500 Photo Revision A
OPERATING PRINCIPLES Operation Principle of Electric Circuit
232.3 Operation Principle of Electric CircuitThe following
electric circuits are used in the scanner.Main Board
CCD Board
Panel Board This board has four buttons (Start/Copy/Scan to
E-mail/Scan to PDF) and LED lamp.Power supply The scanner is powered with 24 VDC voltage from the
AC adapter.AC adapter rated voltage Rated output DC24V 1.3A Input Voltage
AC100-120V 15% (100V)AC220-240V 15% (200V) Rated Input Current 1.0A (AC 100V
system)0.5A (AC 200V system) Input Frequency Range 50 to 60Hz 0.3Hz
Output Voltage DC24 to 26.4VThe 24 VDC voltage is supplied to CN4 on the Main Board. A power
switch is located between the DC jack and the Main Board.DRV Board (TPU Unit)
Table 2-1. Main Board IC
Name Location DetailsS1R77002B00A000 IC4 ASIC: Host base scanner
controllerS1R720G0F00A0 IC6 ASIC: UTM (USB2.0 interface)
EM636165TS-7G IC3 SDRAM 1M x16bit x4bank
TB62205FG IC1 Motor Driver + DC-DC converter CR Motor Drive +24V
IN, +12V/+3.3V OUTAP1120SLA IC2 DC-DC converter +5V IN, +3.3V/+2.5V
OUTM74HC595AM13TR IC5 Serial-Parallel converterTable 2-2. CCD Board IC
Name Location DetailsILX562K P1 CCD
SN74ACT244NSR IC1, IC2 CCD drive buffer
KIA78M12F-RTF/P IC5 DC-DC converter +14.24V IN, +12V OUT
Table 2-3. DRV Board IC
Name Location DetailsM74HC595RM13TR IC1, IC2 8bit Shift
RegisterLB11847L-E IC3 TPU CR Motor Driver
CD74HC75M96 IC5 LED controller
-
C H A P T E R
3 TROUBLESHOOTING
-
EPSON Perfection V500 Photo Revision A
TROUBLESHOOTING Overview 25
3.1 OverviewThis chapter explains the remedies for errors
detected by the scanners self-diagnostic function, and provides a
troubleshooting guide based on observed problems.3.1.1 Self-DiagnosingThis scanner has a self-diagnostic function
that automatically diagnoses the operating status of major
components, and uses an LED indication to show the error status.
This function detects the following error statuses shown in the
table below. The corrective action is also listed.COMMAND ERROR
FATAL ERROR
3.2 TroubleshootingThis section provides troubleshooting
procedures based on observed faults. Refer to Table 3-3, and choose
the table describes the general fault indication. Within the table,
find the Problem that most closely matches what you observe and
follow the procedures given in the table cross referenced in the
right-hand column.Table 3-1. Command ErrorLED Indication Cause Disposition
Unidentified command is detected.
The scanner (interpreter) ignores the incorrect command or
parameter. The current settings are maintained.Scanner (interpreter) returns NACK, and waits for the next
command or parameter.Recovery The error condition is canceled upon receipt of a valid
command.Table 3-2. Fatal errorLED Indication Cause Disposition
The main unit is faulty. (the carriage does not return to the
home position or any other mechanical error)Firmware downloading failed.
The Scanner turns the carriage lamp off and stops the
operation.The Scanner sets Bit 7 of the status bit.
Recovery Turn the scanner off and then back on.
(None)
(Rapid flashing, orange)
Table 3-3. Trouble Phenomenon, Cause and Troubleshooting
TableProblem Definition Troubleshooting Table
Scanned image quality error. Scanned image is not clear. 3-4The
main unit does not operate when powered-on.The Main Unit does not perform initialization operation. 3-5
The host does not recognize the scanner when power is switched
on. 3-6Fatal error. (The LED flashes orange.)The scanner does not
recover from the error even after power-off and back on.The Carriage Unit does not operate. 3-7The LED does not light
(main unit)3-8
The TPU does not work at all. The TPU does not operate. 3-9The
TPU Carriage Unit does not operate. 3-10The LED does not light (TPU unit) 3-11
Table 3-4. Scanned Image Quality Error.
Step Possible Cause Corrective Action
1The Document Glass is not clean. (Image has white spots)
Clean the glass.(Refer to 6.1.1 Cleaning)
2The mirror in the Carriage is not clean. (Vertical bands appear
on the image.)Clean the mirror.(Refer to 6.1.1 Cleaning)
3Upper Housing failure (The white document mat is deformed or is
not clean.)Replace the Upper Housing.
4 CCD Sensor Board failure Replace the Carriage Unit.
5 Main Board failure Replace the Main Board
6 Carriage mechanism failure Replace the Carriage mechanism.
-
EPSON Perfection V500 Photo Revision A
TROUBLESHOOTING Troubleshooting 26
Table 3-5. The Main Unit does not perform initialization
operation.Step Possible Cause Corrective Action
1There are some connectors that are not connected correctly
Connect them correctly.
Replace the Main Board
2 CR Motor failure Replace the CR Motor.
3 Main Board failure Replace the Main Board
Table 3-6. The host does not recognize the scanner when power is
switched on.Step Possible Cause Corrective Action1 The host computer does
not support USB. Replace or modify the host computer.2 The TWAIN Driver supplied with the scanner has not been
installed correctly.Install (reinstall) the TWAIN Driver for the
Perfection V500 Photo.3 The USB cable is damaged. Replace the USB cable.
4 Main Board failure Replace the Main Board
Table 3-7. The Carriage Unit does not operate.
Step Possible Cause Corrective Action1 The Carriage Lock has not
been released. Release the Carriage Lock.2 The Upper Housing is not installed correctly. Install it
normally.3 Connector CN1 on the Main Board is not connected.Connect it
correctly.4 The Carriage FFC is not connected correctly. Connect the FFC
correctly.5
Carriage Mechanism failure Replace the Main Board
Does the CR Motor operate normally?
Yes Disassemble and reassemble the scanner, or replace the
corresponding part(s).No Replace the CR Motor.Table 3-8. The LED does not light.
Step Possible Cause Corrective Action
1
Connector CN1 on the Main Board is not connected. Connector CN1
and CN2 on the CCD Board are not connected.Connect the disconnected connectors.
2Carriage Unit failure ( The Carriage FFC is not connected to
the Main Board and the Carriage.)Replace the Carriage Unit.
3 Main Board failure Replace the Main Board
Table 3-9. The TPU does not operate.
Step Possible Cause Corrective Action
1 The TPU Unit Cable is not connected to the main unit.Connect
the Cable to the main unit.2 Connector CN5 is not connected to the Main Board.Connect it
correctly.3 Main Board failure Replace the Main Board
-
EPSON Perfection V500 Photo Revision A
TROUBLESHOOTING Troubleshooting 27
Table 3-10. The TPU Carriage Unit does not operate.
Step Possible Cause Corrective Action
1 The TPU Unit Cable is not connected to the main unit.Connect
the TPU Cable to the main unit.2 The TPU Carriage Lock has not been released.Release the TPU
Carriage Lock.3 The TPU Lower Housing is not installed correctly.Reinstall it
correctly.4
T
h
e
T
P
U
C
a
r
r
i
a
g
e
M
e
c
h
a
n
i
s
m
F
a
i
l
u
r
e
.
The torsion springs is not attached to the TPU CR Timing Belt
correctly.Attach them to the belt correctly.
The TPU CR Motor does not move normally when powered-on with the
TPU Lower Housing removed.The TPU Carriage Unit does not move normally with the TPU CR
Motor removed.Replace the TPU Carriage Unit.
5 TPU CR Motor failure Replace the TPU CR Motor.
6 DRV Board failure Replace the DRV Board.
7 Main Board failure Replace the Main Board
Table 3-11. The LED of the TPU does not light
Step Possible Cause Corrective Action
1 The FFC is not connected to CN1 on the LM-B Board.Connect the
FFC to CN1 on the LM-B Board and CN3 on the DRV Board.2 The SUB-C Board cable is not connected to CN2 on the LM-B
Board.Connect the SUB-C Board cable to CN2 on the LM-B Board.3 Failure of the LM-B Board and the SUB-C BoardReplace the LM-B
Board and the SUB-C Board.4 DRV Board failure Replace the DRV Board.
5 Main Board failure Replace the Main Board
-
C H A P T E R
4DISASSEMBLY / ASSEMBLY
-
EPSON Perfection V500 Photo Revision A
DISASSEMBLY / ASSEMBLY Overview 29
4.1 OverviewThis chapter explains the procedures for
disassembling the major units and parts of the product. Unless
otherwise explained, reassembly should be carried out in the
reverse order of the disassembly procedure. When you have to remove
any parts or components that are not described in this chapter,
refer to the exploded diagram in the Appendix.Before starting disassembly, always read the precautions
described in the next section.4.1.1 PrecautionsBefore starting the disassembly or reassembly
of the product, read the following precautions given under the
headings WARNING and CAUTION.4.1.2 Recommended ToolsTo protect this product from damage, use
the tools indicated in the following table.Note : Tools whose Epson Part Number is indicated are available
from Epson.4.1.3 Recommended ScrewsThe following table indicates the screws
used in the EPSON Perfection V500 Photo Scanner.Before disassembling or reassembling this product, always
disconnect the Power Cable and Interface Cable. When you have to
work with power on for voltage measurement, etc., use extreme care
not to get an electric shock and do the work in accordance with the
procedures given in this manual.To prevent your hands from being cut by sharp edges, always wear
gloves before starting disassembly or reassembly.When touching any internal components, use static
electricitydischarge equipment such as anti-static wrist straps. Provide
sufficient work space for disassembling andreassembling. Always use only the recommended tools for
disassembly,reassembly and adjustment. Be sure to tighten the screws to the
specified torque. Use the specified grease for lubrication. Refer
to Chapter 6 fordetails. Since a prototype was used to illustrate these
disassembly andassembly procedures, the appearance of some parts may differ
from those on an actual product. The procedures themselves,
however, are accurate for the retail model.When using compressed air products; such as air duster, for
cleaning during repair and maintenance, the use of such products
containing flammable gas is prohibited.Table 4-1. Specified Tools
Name Commercially Availability Epson Part Number
Phillips screwdriver, No. 2 OK —
Flat-blade screwdriver OK —
Tweezers OK —
Long-nose pliers OK —
Table 4-2. Recommended Screws
No. Name Type1 C.B.P. 3 x 6 Phillips Bind P-tite Screw, size M3,
6 mm length2 C.B.P. 3 x 8 Phillips Bind P-tite Screw, size M3, 8 mm
length3 C.B.P. 3 x 12 Phillips Bind P-tite Screw, size M3, 12 mm
length4 C.B. 3 x 3 Phillips Bind Screw, size M3, 3 mm length
5 C.B.P. 4 x 12 Phillips Bind P-tite Screw, size M4, 12 mm
length6 C.P.F.P. 3 x 8 Phillips Pan Flange Head P-tite Screw, size M3,
8 mm length -
EPSON Perfection V500 Photo Revision A
DISASSEMBLY / ASSEMBLY Disassembly Procedure 30
4.2 Disassembly ProcedureThis section illustrates how to remove
the main components of this product. Unless otherwise specified,
the reassembly procedure is the reverse of the disassembly
procedure. For additional assembly illustrations, refer to the
exploded diagrams in the Appendix.The following flowchart shows the disassembly procedure
step-by-step, and the section and page number where the procedure
is described.Figure 4-1. Disassembly Flowchart
Start
Removing the TPU Unit(P.31) Removing the Upper Housing(P.32)
Removing the Carriage Unit(P.33)
Removing the Panel Board(P.35) Removing the Main
Board(P.36)Removing the Driven Pulley, Driven Pulley Spring, and
the Driven PulleyHolder Assy.(P.40)
Removing the Power Switch(P.38)
Removing the CR Motor Unit, Motor Timing Belt, and the CR
TimingBelt(P.41)Removing the Panel FFC(P.39)
Removing TPU Lower Housing(P.43)
Removing the TPU Carriage Unit(P.46)
Removing the DRV Board(P.46) Removing the Hinge Assy.(P.44)
Removing the Sensor Board(P.44)Removing the SUB-C Board, LM-B Board(P.48)
Removing the TPU CR Motor(P.50)
Removing the TPU Unit Cable(P.45)
Since a prototype was used to illustrate these disassembly and
reassembly procedures, the appearance of some parts may differ from
those on actual product. The procedures themselves, however, are
accurate for the retail model. -
EPSON Perfection V500 Photo Revision A
DISASSEMBLY / ASSEMBLY Disassembly Procedure 31
4.2.1 Removing the TPU Unit1. Disconnect the TPU Unit cable from
the Main Unit.Figure 4-2. Removing the TPU Unit (1)
2. Open the TPU Unit.
3. Hold both ends of the TPU Unit and then lift and remove
it.Figure 4-3. Removing the TPU Unit (2)
TPU Unit Cable
Main
TPU Unit
2
3
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EPSON Perfection V500 Photo Revision A
DISASSEMBLY / ASSEMBLY Disassembly Procedure 32
4.2.2 Removing the Upper Housing1. Remove the TPU Unit. See
Section 4.2.1 on page 31.2. Remove the four C.B.P. M3 x 12 screws that secure the Upper
Housing to remove it.Figure 4-4. Removing the Upper Housing
Viewed from the outside
Upper Housing
C.B.P. 3 x 12(71 kgf.cm)
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EPSON Perfection V500 Photo Revision A
DISASSEMBLY / ASSEMBLY Disassembly Procedure 33
4.2.3 Removing the Carriage Unit1. Release the Carriage Lock at
the rear of the main unit.Figure 4-5. Releasing the Carriage Lock2. Remove the Upper
Housing. See Section 4.2.2 on page 32.3. Move the Carriage Unit to the front of the main unit.
Figure 4-6. Moving the Carriage Unit
4. Disconnect the Carriage FFC from the Main Board. See Section
4.2.5 Step 5 — Step 95. Remove the two-sided tape that secure the Carriage FFC to the
Upper Housing.6. Remove the Ferrite Core from the Carriage FFC.
Figure 4-7. Removing the Carriage FFC
Carriage Lock
Unlock Lock
Carriage Unit
3
Secure the Carriage FFC with a piece of two-sided tape at the
position shown in Figure 4-7.Carriage FFC
Tape PositionFerrite Core
Lower Housing
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EPSON Perfection V500 Photo Revision A
DISASSEMBLY / ASSEMBLY Disassembly Procedure 34
7. Move the A part on the Driven Pulley Holder Assy. in the
direction of the arrow and remove the CR Timing Belt from the
Driven Pulley.Figure 4-8. Removing the CR Timing Belt8. Hold the Carriage Unit
and release one end of the Carriage Shaft from the rearbushing of the Lower Housing, then pull the other end out of the
front bushing of the Lower Housing.9. Remove the Carriage Shaft from the Carriage Unit.
Figure 4-9. Removing the Carriage Shaft
10. Push up the B part of the Lock Plate attached on the rear of
the Carriage Unit to remove the Lock Plate from the Carriage
Unit.Figure 4-10. Removing the Carriage UnitDriven Pulley Holder
Assy.CR Timing BeltA part
Driven Pulley
Carriage Shaft
Rear Bushing
Front Bushig
Carriage Unit
8-2
8-1
Lock Plate
B part
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EPSON Perfection V500 Photo Revision A
DISASSEMBLY / ASSEMBLY Disassembly Procedure 35
4.2.4 Removing the Panel Board1. Remove the Carriage Unit. See
Section 4.2.3 on page 33.2. Pull the ground terminal out of the Carriage shaft hole of
the Lower Housing.3. Lift the Panel Board and disconnect the Panel FFC Connector
CN1, then remove the Panel Board.Figure 4-11. Removing the Panel Board
Ground Cable
Carriage Shaft Hole
Notch
Panel Board
Constricted Parts and Tabs Notch
CN1
When reinstalling the Panel Board, pay attention to the
followings. Put the shaft spring into the Carriage shaft hole with
the convexsurface of the spring faces the shaft side, and then put the
ground terminal into the shaft hole notch.Figure 4-12. Attaching the Shaft Spring/Ground Terminal
Route the ground cable through the notches as shown in Figure
4-11.Insert the two constricted parts on both left and right ends of
the Panel Board into the tabs of the Lower Housing and match the
three notches of the board with the three tabs of the Lower Housing
as shown in Figure 4-11.Carriage Shaft Hole
Ground Terminal
Shaft Spring
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EPSON Perfection V500 Photo Revision A
DISASSEMBLY / ASSEMBLY Disassembly Procedure 36
4.2.5 Removing the Main Board1. Release the Carriage Lock. See
Section 4.2.3 Step 12. Remove the Upper Housing. See Section 4.2.2 on page 32.
3. Move the Carriage Unit to the front of the main unit. See
Section 4.2.3 Step 34. Remove the Carriage Lock from the Lower Housing.
Figure 4-13. Removing the Carriage Lock5. Remove the C.B.P. M3 x
8 and C.B.P. M3 x 12 screws that secure the Main BoardCover.
Figure 4-14. Removing the Main Board Cover (1)
6. Disengage the tab of the Main Board Cover with a flat-blade
screwdriver or a similar tool, and lift the front side of the Main
Board Cover.7. Move the Main Board Cover in the direction of the arrows to
disengage the two tabs, and remove the Main Board Cover.Figure 4-15. Removing the Main Board Cover (2)
Carriage Lock
Main Board Cover
C.B.P. 3 x 12(6.50.5 kgf.cm)
C.B.P. 3 x 8(6.50.5 kgf.cm)
1
2
Tab
Tab
Main Board Cover
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EPSON Perfection V500 Photo Revision A
DISASSEMBLY / ASSEMBLY Disassembly Procedure 37
8. Remove the four C.B.P. M3 x 8 screws that secure the Main
Board.9. Disconnect the all connectors on the Main Board and remove
the Main Board. CN1: Carriage FFC CN2: CR Motor Cable CN3: Power
Switch Connector CN6: Panel FFCFigure 4-16. Removing the Main Board
CN1
Main Board
CN2
CN3
CN6
C.B.P. 3 x 8(6.51 kgf.cm)
When reinstalling the Main Board Cover, match the two tabs and
two interfaces with the holes of the Main Board Cover as shown
below.Figure 4-17. Installing the Main Board Cover Screw the Main
Board Cover in the order given in Figure 4-14. When routing the CR
Motor Cable, pay attention to thefollowing points. Route along the rib on the Lower Housing. Do
not make the cable contact with the CR Timing Belt.Figure 4-18. Routing the CR Motor Cable
I/F
Tabs
Rib
CR Timing BeltCR Motor Cable
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EPSON Perfection V500 Photo Revision A
DISASSEMBLY / ASSEMBLY Disassembly Procedure 38
4.2.6 Removing the Power Switch1. Move the Carriage Unit to the
front of the main unit. See Section 4.2.3 Step 1 —Step 3
2. Disconnect the Power Switch Connector CN3 from the Main
Board. See Section 4.2.5 Step 5 — Step 93. Remove the Power Switch Connector Cable from the cable
trench.Figure 4-19. Removing the Power Supply Cable
4. Push the Power Switch toward the outside while releasing the
two tabs, and remove the Power Switch by pushing it out through the
hole on the Lower Housing.Figure 4-20. Removing the Power SwitchWhen reinstalling the
Power Switch, route the Power Switch Connector Cable through the
cable trench as shown in Figure 4-19.Cable Trench
Power Switch Connector Cable
Power Switch
Tabs
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EPSON Perfection V500 Photo Revision A
DISASSEMBLY / ASSEMBLY Disassembly Procedure 39
4.2.7 Removing the Panel FFC1. Move the Carriage Unit to the
front of the main unit. See Section 4.2.3 Step 1 —Step 3
2. Disconnect the Panel FFC from the Main Board. See Section
4.2.5 Step 1 — Step 93. Move the Carriage Unit to its home position, and remove the
two-sided tape that secure the Panel FFC.4. Disconnect the Panel FFC from CN1 Connector on the Panel
Board.Figure 4-21. Removing the Panel FFC
Carriage Unit
4CN1 Panel Board
3
Panel FFC
Tape Position
When installing the Panel FFC, attach the Ferrite Core as shown
in the figure below.Figure 4-22. Installing the Ferrite Core
Secure the Panel FFC with a piece of two-sided tape at the
position shown in Figure 4-21.Ferrite Core
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EPSON Perfection V500 Photo Revision A
DISASSEMBLY / ASSEMBLY Disassembly Procedure 40
4.2.8 Removing the Driven Pulley, Driven Pulley Spring, and the
Driven Pulley Holder Assy.1. Remove the Carriage Unit. See Section 4.2.3 on page 33.
2. Hold the A part of the Driven Pulley Holder Assy. and slide
it in the direction of the arrow to remove the assy. from the two
tabs on the Lower Housing.Figure 4-23. Removing the Driven Pulley Holder Assy.
3. Remove the Driven Pulley Spring from the Driven Pulley Holder
Assy.4. Remove the washer and remove the Driven Pulley from the shaft
of the Driven Pulley Holder Assy.Figure 4-24. Removing the Driven Pulley and the Driven Pulley
SpringTabs
Driven Pulley Holder Assy.
A part
Washer
Driven Pulley
Driven Pulley Spring
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EPSON Perfection V500 Photo Revision A
DISASSEMBLY / ASSEMBLY Disassembly Procedure 41
4.2.9 Removing the CR Motor Unit, Motor Timing Belt, and the CR
Timing Belt1. Remove the Carriage Unit. See Section 4.2.3 on page 33.
2. Disconnect the CR Motor Connector CN2 from the Main Board.
See Section 4.2.5 Step 1 — Step 53. Remove the ferrite core from the ferrite core holder.
4. Remove the C.B.P. M3 x 8 and C.B.P. M3 x 10 screws that
secure the CR Motor Unit and remove it together with the ground
plate.Figure 4-25. Removing the CR Motor Unit
CR Motor UnitPositioning Hole and Guide Pin
CN2
C.B.P. 3 x 8(6.51 kgf.cm)
Ferrite Core2
Ferrite Core Holder
Ground Plate
1
C.B.P. 3 x 10 (6.51 kgf.cm)
Positioning Hole and Guide Pin
When install the ground plate, put the guide pin of the Lower
Housing into the hole of the ground plate.When installing the CR Motor Unit, first install the ground
plate, and then install the unit matching the guide pin and the
hole as shown in Figure 4-25Be sure to attach the ferrite core to the ferrite core holder.
Route the CR Motor Cable through the tabs and the sponge asshown in the figure below.
Figure 4-26. Routing the CR Motor Cable
CR Motor Cable Tab Sponge
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EPSON Perfection V500 Photo Revision A
DISASSEMBLY / ASSEMBLY Disassembly Procedure 42
5. Remove the torsion spring and the C.B. M3 x 3 screw that
secure the Tensioner, and remove the Pulley.6. Remove the Motor Timing Belt and the CR Timing Belt from the
CR Motor Unit in that order.Figure 4-27. Removing the Motor Timing Belt and the CR Timing
BeltWhen installing the Tensioner, make sure to perform the
Tensioner Adjustment. See Section 5.1.2.1 on page 53.Torsion Spring
Tensioner
Motor Timing Belt
CR Timing Belt
C.B. 3 x 3(61kgf.cm)
Pulley
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EPSON Perfection V500 Photo Revision A
DISASSEMBLY / ASSEMBLY Disassembly Procedure 43
4.2.10 Removing TPU Lower Housing1. Remove the TPU Unit. See
Section 4.2.1 on page 31.2. Slide the Housing Mat (Document Cover) to the front of the
main unit and remove it from the four slots of the TPU Unit.3. Release the TPU Carriage Lock.
Figure 4-28. Removing the Housing Mat (Document Cover)
4. Remove the six C.B.P. M3 x 12 screws and the two C.B.P. M3 x
8 screws that secure the TPU Lower Housing.Figure 4-29. Removing the TPU Lower Housing (1)5. Lift the rear
(hinge side) of the TPU Lower Housing and slide it in the direction
ofthe arrow to release the two tabs and remove the TPU Lower
Housing.Figure 4-30. Removing TPU Lower Housing (2)
Slots
Unlock
Lock
TPU Lower HousingHousing Mat
TabsC.B.P. 3 x 12(71 kgf.cm)
C.B.P. 3 x 8(71 kgf.cm)
Tabs
5-1
5-2
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EPSON Perfection V500 Photo Revision A
DISASSEMBLY / ASSEMBLY Disassembly Procedure 44
4.2.11 Removing the Sensor Board1. Remove the TPU Lower Housing.
See Section 4.2.10 on page 43.2. Remove the C.B.P. M3 x 8 screw that secures the Sensor
Board.3. Disconnect the Sensor Connector CN1 while lifting the Sensor
Board, and remove the Sensor Board.Figure 4-31. Removing the Sensor Board
4.2.12 Removing the Hinge Assy.1. Remove the TPU Lower Housing.
See Section 4.2.10 on page 43.2. Remove the four C.B.P. M4 x 12 screws that secure the left
and right Hinge Assy.s and remove them.Figure 4-32. Removing the Hinge Assy.
Sensor Board
C.B.P. 3 x 8(6.50.5kgf.cm)
CN1
C.B.P. 4 x 12(6.50.5kgf.cm)
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EPSON Perfection V500 Photo Revision A
DISASSEMBLY / ASSEMBLY Disassembly Procedure 45
4.2.13 Removing the TPU Unit Cable1. Remove the TPU Lower
Housing. See Section 4.2.10 on page 43.2. Remove the left and right Hinges. See Section 4.2.12 on page
44.3. Remove the C.B.P. M3 x 8 screw that secures the TPU Unit
Cable.4. Disconnect the TPU Unit Connector CN1 from the DRV Board.
5. Release the TPU Unit Cable from the notches shown in the
figure below.Figure 4-33. Removing the TPU Unit Cable
Notches
Cable TieDRV Board
CN1TPU Unit Cable
C.B.P. 3 x 8(4.50.5kgf.cm)
When installing the TPU Unit Cable, put the cable and the cable
tie into the notches as shown in Figure 4-33.When connecting the TPU Unit Cable to the DRV Board, route the
cable as shown in the figure below.Figure 4-34. Routing the TPU Unit Cable
DRV Board
TPU Unit Cable
Ground
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EPSON Perfection V500 Photo Revision A
DISASSEMBLY / ASSEMBLY Disassembly Procedure 46
4.2.14 Removing the DRV Board1. Remove the TPU Lower Housing.
See Section 4.2.10 on page 43.2. Remove the two C.B.P. M3 x 8 screws that secure the DRV Board
Cover and remove the ground to remove the DRV Board Cover.Figure 4-35. Removing the DRV Board3. Disconnect the all
connectors on the DRV Board and remove the DRV Board.CN1: TPU Unit Cable CN2: TPU Motor Connector CN4: Sensor CN3:
DRV Inverter FFC4.2.15 Removing the TPU Carriage Unit1. Remove the TPU Lower
Housing. See Section 4.2.13 on page 45.2. Move the TPU Carriage Unit to the center of the TPU.
3. Remove the TPU CR Timing Belt from the TPU Driven Pulley.
4. Remove the torsion spring.
Figure 4-36. Removing the TPU CR Timing Belt
GroundCN1
CN4 C.B.P. 3 x 8CN2
DRV Board Cover CN3
When performing the procedure given below, be careful not to
lose the three torsion springs that apply tension to the TPU CR
Timing Belt.TPU Driven Pulley
TPU Carriage Unit
TPU CR Timing BeltTorsion Spring
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EPSON Perfection V500 Photo Revision A
DISASSEMBLY / ASSEMBLY Disassembly Procedure 47
5. Remove the flat washer that secures the Driven Pulley of the
TPU CR Motor Assy. and remove the Driven Pulley and TPU CR Timing
Belt in that order.Figure 4-37. Removing the TPU CR Timing Belt
6. Disconnect CN3 connector from the DRV Board
7. Remove the FFC peeling off the two-sided tape, and remove the
TPU Carriage Unit.Figure 4-38. Removing the DRV Inverter FFC
When performing the next step, be careful not to lose the flat
washer that secures the Driven Pulley.TPU CR Motor Assy.
TPU CR Timing Belt
Drive Pulley
TPU Carriage Unit
Flat Washer
When installing the FFC, make sure to align the positioning
lines both on the FFC and the TPU Upper Housing as shown in Figure
4-38, and then secure the FFC with the two-sided tape.When attaching the torsion springs, attach it so that the
spring, the center rib on the TPU Upper Housing and the TPU CR
Timing Belt fixing point are arranged in a straight line.Figure 4-39. Attaching the Torsion Spring
CN3
Positioning Lines
DRV Inverter FFC
Tape Position
Torsion SpringRib on TPU Upper
Housing
TPU Carriage Unit
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EPSON Perfection V500 Photo Revision A
DISASSEMBLY / ASSEMBLY Disassembly Procedure 48
4.2.16 Removing the SUB-C Board, LM-B Board1. Remove the TPU
Carriage Unit. See Section 4.2.15 on page 46.2. Remove the SUB-C Board and LM-B Boards in the following
procedure.1. Disconnect the connectors from CN1 and CN2 on the LM-B
Board.2. Release the FFC and cables from the hole and tabs of the
TPU Carriage Unit.3. Lift the LM-B Board while rotating it as shown
by the arrow, then disengagethe two hooks securing the board edges, and remove the LM-B
Board.Figure 4-40. Removing the SUB-C Board and LM-B Board (1)
4. Remove the two C.B.P. M3 x 6 screws that secure the TPU
Carriage Cover.Figure 4-41. .Removing the SUB-C Board and LM-B Board (2)5. Turn
the TPU Carriage Unit over, and remove the TPU Carriage Cover.Figure 4-42. Removing the SUB-C Board and LM-B Board (3)6.
Disengage the hook, and remove the SUB-C Board from the TPU
CarriageCover.
Figure 4-43. Removing the SUB-C Board and LM-B Board (4)
Cable
LM-B Board
CN1
FFC
TPU Carriage Unit
CN2
HookTabHole
Positioning Hole and Guide Pin
C.B.P. 3 x 6(71kgf.cm)
TPU Carriage Cover
TPU Carriage Cover
SUB-C Board
HookRib
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EPSON Perfection V500 Photo Revision A
DISASSEMBLY / ASSEMBLY Disassembly Procedure 49
When installing the LM-B Board and the SUB-C Board, align the
ribs shown in the figure below with the edges of the boards, and
secure them with the hooks.Figure 4-44. Installing the LM-B Board When installing the TPU
Carriage Cover, match thepositioning holes and the guide pins as shown in Figure 4-41.
When installing the SUB-C Board, be sure the cables are routedas shown below.
Figure 4-45. Routing the SUB-C Board Cable
HookRib
Back Side
SUB-C Board Cable
TPU Carriage Cover
Route the SUB-C Board Cable/FFC through the ribs on the TPU
Carriage Unit as shown in Figure 4-40. -
EPSON Perfection V500 Photo Revision A
DISASSEMBLY / ASSEMBLY Disassembly Procedure 50
4.2.17 Removing the TPU CR Motor
1. Remove the Hinge Assy.s. See Section 4.2.12 on page 44.
2. Remove the TPU Carriage Unit. See Section 4.2.15 on page
46.3. Disconnect the TPU CR Motor Connector CN2 from the DRV
Board.4. Remove the acetate tape and release the CN2 Connector Cable
from the notch and tabs shown in Figure 4-46.Figure 4-46. Removing the TPU CR Motor Connector
5. Remove the three C.P.F.P. M3 x 8 screws that secure the TPU
CR Motor Unit and remove it.Figure 4-47. Removing the TPU CR Motor Unit (1)6. Remove the TPU
CR Timing Belt from the TPU Driven Pulley and remove theTPU CR Motor Unit.
Figure 4-48. Removing the TPU CR Motor Unit (2)
When performing the procedure given below, be careful not to
lose the three torsion springs that apply tension to the TPU CR
Timing Belt.Notch
CN2TPU CR Motor Unit
DRV Board
Tabs
Acetate Tape
C.P.F.P. 3 x 8(4.50.5kgf.cm)
TPU CR Timing
TPU Driven Pulley
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EPSON Perfection V500 Photo Revision A
DISASSEMBLY / ASSEMBLY Disassembly Procedure 51
7. Remove the three TPU CR Motor Dampers.
8. Remove the flat washer and remove the Driven Pulley, TRU CR
Drive Belt, and the Idle Pulley in that order.9. Remove the two C.B. M3 x 5 screws that secure the TPU CR
Motor and remove it.Figure 4-49. Removing the TPU CR Motor Dampers and TPU CR
MotorWhen performing the next step, be careful not to lose the flat
washer that secures the Driven Pulley and Idle Pulley.Idle Pulley
Driven PulleyFlat Washer
C.B. 3 x 5 (91kgf.cm)
TPU CR Motor Dampers
Route the TPU CR Motor Cables over the Sensor Board Cables as
shown in Figure 4-46.Attach the acetate tape (40+/-3mm) to the position shown in
Figure 4-50, and secure the TPU CR Motor Cables with the tape.Figure 4-50. Securing the TPU CR Motor Cables
Acetate Tape(40+/-3mm)
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C H A P T E R
5ADJUSTMENT
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EPSON Perfection V500 Photo Revision A
ADJUSTMENT Overview 53
5.1 OverviewThis section explains the adjustment required when
this product is disassembled.5.1.1 Adjustment itemThe adjustment item necessary for this
product is as indicated below.5.1.2 Adjustment method
5.1.2.1 Motor Timing Belt tension adjustment
1. While pressing the pulley against the timing belt, screw the
tensioner.2. Loosen the screw so that the tensioner can be moved manually,
and attach the torsion spring as shown in Figure 5-1.3. Compress the torsion spring and release it. Repeat it three
times. Then secure the tensioner with the screw while maintaining
proper belt tension.Figure 5-1. Tension Adjustment
Table 5-1. Adjustment Item
Adjustment Item Condition
Adjustment of Motor Timing Belt tension When the Motor Timing
Belt is removed or loosenedWhen installing the tensioner, match it with the three guide
pins as shown in Figure 5-1. When attaching the torsion spring,
hook its one end on thenotch ( ) of the frame.
Motor Timing Belt
Torsion SpringPulley Tensioner
Guide pinNotch of frame
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C H A P T E R
6MAINTENANCE
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EPSON Perfection V500 Photo Revision A
MAINTENANCE Overview 55
6.1 OverviewThis chapter explains the maintenance work necessary
to keep this product in the best condition and to prevent
problems.6.1.1 CleaningClean the outside of the product with a neutral
detergent, and clean its inside with a vacuum cleaner. Special care
must be taken when cleaning the Document Glass since it affects the
quality of image scanning. If it is dirty, wipe it with a clean,
soft and dry cloth.Exterior After wetting a clean cloth with water and then
completely squeezing water out of it, wipe the exterior with that
close. If the exterior is extremely dirty, wipe it with a cloth
moistened with a small amount of detergent.Document Glass Clean it with a clean, dry cloth. When the
Document Glass is especially dirty or has foreign matter on its
surface, wipe it with a cloth moistened with a small amount of pure
water. If the Document Glass has traces of wiping after cleaning,
completely wipe it with a dry, clean cloth again.Scanner inside Before reinstall the Upper Housing after it had
been removed, make sure to remove the dust inside of the scanner
and the Upper Housing. Squirt them with plenty of air.6.1.2 LubricationLubrication is required when any part of the
Carriage Unit of the scanner has been replaced or the Carriage
moves with noticeably large operation noise. The specified grease
is indicated in Table 6-1, and the lubrication points are shown in
Figure.Table 6-1. Specified Grease
Never use organic solvents, such as thinner and benzene,
because they may deteriorate or degrade the plastic and rubber
parts.When using compressed air products; such as air duster, for
cleaning during repair and maintenance, the use of such products
containing flammable gas is prohibited.Type Name Part Number Supplier
Grease G-26 1080614 EPSON
Note that a failure to strictly observe the specified amount
ofapplication will contaminate the mechanisms or lead to a
malfunction.If the oil contaminate components, wipe it off with a cloth
impregnated with alcohol and let the component dry completely
before reassembling. -
EPSON Perfection V500 Photo Revision A
MAINTENANCE Overview 56
Figure 6-1. Lubricating the CR Motor Unit
Figure 6-2. Lubricating the Driven Pulley Holder Assy
Figure 6-3. Lubricating the Carriage Lock
Figure 6-4. Lubricating the TPU CR Motor Assy
[Lubrication Point]Pulley shaft of the CR Motor Unit
[Lubrication Type]G-26
[Lubrication Amount]Adequate dose
[Remarks]Use a brush to apply it
[Lubrication Point]Shaft of the Driven Pulley
[Lubrication Type]G-26
[Lubrication Amount]Adequate dose
[Remarks]Use a brush to apply it
Applying Point
Applying Point
Driven Pulley Holder Assy
Applying Point
[Lubrication Point]Concave portion of the Carriage Lock
[Lubrication Type]G-26
[Lubrication Amount]Adequate dose
[Remarks]Use a brush to apply it
[Lubrication Point]A: Idle Pulley shaft on the TPU
CR Motor Assy.B: Driven Pulley shaft on the
TPU CR Motor Assy.C: TPU CR Motor pinion gear
[Lubrication Type]G-26
[Lubrication Amount]Adequate dose
[Remarks]Use a brush to apply it
Carriage Lock
Applying Point
Applying Point:B Applying Point:A
Applying Point:C
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EPSON Perfection V500 Photo Revision A
MAINTENANCE Overview 57
Figure 6-5. Lubricating the TPU Lower Housing
Figure 6-6. Lubricating the TPU Upper Housing
Figure 6-7. Lubricating the TPU Driven Pulley
[Lubrication Point]Carriage guide rail on the TPU Lower
Housing[Lubrication Type]G-26
[Lubrication Amount]Adequate dose
[Remarks]Use a brush to apply it
[Lubrication Point]Carriage guide rail on the TPU Upper
Housing[Lubrication Type]G-26
[Lubrication Amount]Adequate dose
[Remarks]Use a brush to apply it
Applying Point
Applying Point
[Lubrication Point]Shaft of the TPU Driven Pulley
[Lubrication Type]G-26
[Lubrication Amount]Adequate dose
[Remarks]Use a brush to apply it
Applying Point
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C H A P T E R
7APPENDIX
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EPSON Perfection V500 Photo Revision A
APPENDIX Connectors 59
7.1 ConnectorsThe following table indicates the connector signal
wiring on the electrical circuit boards of this product.7.1.1 Connector Reference Table
7.1.2 Connector Configuration
Figure 7-1. Diagram of Wiring Connectors
Board Connector Description Numberof Pins
Main Board
CN1 CCD Board 29
CN2 CR Motor 4
CN3 Power Switch 2
CN4 AC Input 3
CN5 DRV Board 8
CN6 Panel Board 7
CN8 USB2.0 4
Panel BoardCN1 Main Board 7
CN2 GND —
CCD Board
CN1 Main Board 29
CN3 Solenoid 2
CN4 LM Board 6
DRV Board
CN1 Main Board 8
CN2 TPU CR Motor 4
CN3 LM-B Board 5
CN4 SUB Board 4
SUB Board(TPU HP Sensor) CN1
DRV Board 4
LM Board CN1 CCD Board 6
LM-B BoardCN1 DRV Board 5
CN2 SUB-C Board —
CCD Board Panel Board
LM Board
AC Input
Power Switch
CR Motor
USB2.0 CN1
CN8 CN5 CN4
CN3
CN1 CN6
CN2
CN1
CN4
CN1
CN1
CN2
Main Board
CN3
CN3
CN2
CN1SUB Board
DRV Board
Solenoid
LM-B Board
TPU CR Motor
SUB-C Board
CN2CN1CN4
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EPSON Perfection V500 Photo Revision A
APPENDIX Exploded Diagram / Parts List 60
7.2 Exploded Diagram / Parts ListThis manual does not provide
exploded diagrams or parts list.For the information, see SPI (Service Parts Information).
-
EPSON Perfection V500 Photo Revision A
APPENDIX Circuit Diagrams 61
7.3 Circuit DiagramsThe control electrical circuit diagrams of
this product are shown on the following pages.Main Board Panel Board DRV Board Image Sensor Board SUB Board
SUB-C Board LM Board LM-B Board -
Model : GT-X770,Perfection V500 PhotoBoard : Main BoardRev. :
ESheet : 1/1 -
Model : GT-X770,Perfection V500 PhotoBoard : Panel BoardRev. :
ASheet : 1/1 -
Model : GT-X770,Perfection V500 PhotoBoard : DRV BoardRev. :
BSheet : 1/1 -
Model : GT-X770,Perfection V500 PhotoBoard : ISN BoardRev. :
ESheet : 1/1 -
Model : GT-X770, Perfection V500 PhotoBoard : SUB BoardRev. :
ASheet : 1/1 -
Model : GT-X770, Perfection V500 PhotoBoard : SUB-C BoardRev. :
ASheet : 1/1 -
Model : GT-X770,Perfection V500 PhotoBoard : LM BoardRev. :
BSheet : 1/1 -
Model : GT-X770,Perfection V500 PhotoBoard : LM-B BoardRev. :
BSheet : 1/1EPSON Perfection V500 PhotoPRODUCT DESCRIPTION1.1 Features1.2
Specifications1.3 Operating Specifications1.4 Interface1.5 Exterior
Specifications1.5.1 Explanation of Switches1.5.2 Explanation of LED
Indicators1.5.3 Dimensions1.5.4 Maximum Document Size and
Placement1.6 Control Codes1.7 Error-Time Processing
OPERATING PRINCIPLES2.1 Engine Operation Outline2.1.1 Carriage
Unit outline2.1.2 Carriage Moving Mechanism Operation2.1.3 TPU
Carriage Unit Outline2.1.4 TPU Carriage Drive Mechanism
Operation2.2 Digital ICE Function Operation2.2.1 Digital ICE for Film
Overview2.3 Operation Principle of Electric Circuit
TROUBLESHOOTING3.1 Overview3.1.1 Self-Diagnosing
3.2 Troubleshooting
DISASSEMBLY / ASSEMBLY4.1 Overview4.1.1 Precautions4.1.2
Recommended Tools4.1.3 Recommended Screws4.2 Disassembly Procedure4.2.1 Removing the TPU Unit4.2.2
Removing the Upper Housing4.2.3 Removing the Carriage Unit4.2.4
Removing the Panel Board4.2.5 Removing the Main Board4.2.6 Removing
the Power Switch4.2.7 Removing the Panel FFC4.2.8 Removing the
Driven Pulley, Driven Pulley Spring, and the Driven Pulley Holder
Assy.4.2.9 Removing the CR Motor Unit, Motor Timing Belt, and the
CR Timing Belt4.2.10 Removing TPU Lower Housing4.2.11 Removing the
Sensor Board4.2.12 Removing the Hinge Assy.4.2.13 Removing the TPU
Unit Cable4.2.14 Removing the DRV Board4.2.15 Removing the TPU
Carriage Unit4.2.16 Removing the SUB-C Board, LM-B Board4.2.17
Removing the TPU CR MotorADJUSTMENT5.1 Overview5.1.1 Adjustment item5.1.2 Adjustment
methodMAINTENANCE6.1 Overview6.1.1 Cleaning6.1.2 Lubrication
APPENDIX7.1 Connectors7.1.1 Connector Reference Table7.1.2
Connector Configuration7.2 Exploded Diagram / Parts List7.3 Circuit Diagrams
Русский
- Bedienungsanleitung Epson perfection v500 photo scanner
- Epson perfection v500 photo scanner User Manual
- Manual Usuario Epson perfection v500 photo scanner
- Mode d’emploi Epson perfection v500 photo scanner
- Istruzioni Epson perfection v500 photo scanner
- инструкция Epson perfection v500 photo scanner
- Epson perfection v500 photo scannerの取扱説明書
- Handleiding Epson perfection v500 photo scanner
- Manual de uso Epson perfection v500 photo scanner
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Изделие Epson perfection v500 photo scanner, а также другие, которыми Вы пользуетесь ежедневно, наверняка вы получили в комплекте с инструкцией обслуживания. Из опыта наших пользователей мы знаем, что большинство из Вас не уделили этому особого внимания. Большая часть инструкций, сразу же после покупки попадает в корзину для мусора вместе с коробкой — это ошибка. Ознакомьтесь с информацией, касающейся инструкции Epson perfection v500 photo scanner, которая поможет Вам в будущем сэкономить нервы и избежать головной боли.
Важная подсказка — не забывайте хотя бы раз прочитать инструкцию Epson perfection v500 photo scanner
Если вы не хотите каждый раз читать информационные брошюры, касающиеся, тех или Epson perfection v500 photo scanner иных изделий, достаточно, прочитать их раз — сразу же после покупки устройства. Вы получите основное знания, касающиеся поддержания изделия Epson perfection v500 photo scanner в хорошем эксплуатационном состоянии, так, чтобы без проблем достигнуть его планируемого цикла работы. Затем инструкцию можно отложить на полку и вернуться к ней только в случае, если вы не уверены, правильно ли проводится техобслуживание изделия. Правильный уход является необходимым элементом Вашего удовольствия Epson perfection v500 photo scanner.
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Summary of Contents for Epson perfection v500 photo scanner
Что находится в инструкции Epson perfection v500 photo scanner? Почему стоит ее прочитать?
- Гарантия и подробности, касающиеся техобслуживания изделия
Хорошей идеей будет прикрепить чек к странице инструкции. Если что-то плохое случится во время использования Epson perfection v500 photo scanner, у вас будет комплект документов, необходимый для гарантийного ремонта. В этой части инструкции вы найдете информацию об авторизованных сервисных центрахEpson perfection v500 photo scanner а также, как самостоятельно правильно ухаживать за оборудованием — так, чтобы не потерять гарантийных прав. - Указания по монтажу и Setup
Не терять нервов и времени на самостоятельную попытку установки и первого запуска изделия. Воспользуйтесь рекомендациями производителя Epson perfection v500 photo scanner чтобы правильно запустить изделие, без лишнего риска повреждения оборудования. - Информация, касающаяся дополнительных запчастей (входящих в комплект а также являющихся опцией)
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Самые частые проблемы, касающиеся Epson perfection v500 photo scanner и методы их решения. Это очень полезная часть руководства по обслуживанию — она позволит Вам сэкономить много времени на поиск решений. 90% проблем с Epson perfection v500 photo scanner повторяется у многих пользователей. - Требования, касающиеся питания и энергетический класс
Информация, касающаяся количества потребляемой энергии, а также рекомендации, касающиеся установки и питания Epson perfection v500 photo scanner. Прочитайте, чтобы оптимально пользоваться Epson perfection v500 photo scanner и не использовать большего количества ресурсов, нежели это необходимо для правильной работы изделия. - Специальные функции Epson perfection v500 photo scanner
Здесь вы можешь узнать, как персонализировать изделие Epson perfection v500 photo scanner. Вы узнаете, какие дополнительные функции могут помочь Вам удобно использовать продукт Epson perfection v500 photo scanner а также, какие функции Вашего устройства оптимальны для выполнения конкретной деятельности.
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Модель: Сканер Epson Perfection V500 Office
Год выпуска: 2007
Язык: русский
Формат: html
Размер: 2,8 Mb
Описание:
Превосходное качество сканирования пленок и фотографий с разрешением 6400х9600 dpi и технологией Digital ICE. Новый элегантный и функциональный сканер Epson Perfection V500 Office с разрешением в 6400х9600 dpi и оптической плотностью 3.4 DMax — отличный помощник для тех, кто много сканирует и ценит высокое качество. Epson Perfection V500 Office может работать как с пленками и слайдами 35 мм, так и с пленками среднего формата. Он оснащен технологией Digital ICE™ для автоматического удаления царапин, разрывов и следов пыли с пленок.
Содержание
- Описание возможностей сканера. С помощью этих функций вы сможете выполнить максимально эффективное сканирование любых фотографий.
- Детали сканера. В этом разделе описаны элементы сканера, а также содержится информация об индикаторе и кнопках сканера.
- Размещение оригиналов на сканере. В данном разделе описывается, как разместить оригинальные документы, фотографии, пленки или слайды на планшете сканера.
- Сканирование документов или фотографий. В данном разделе описаны подробные пошаговые процедуры сканирования документов или фотографий.
- Сканирование пленок или слайдов. В данном разделе описаны подробные пошаговые процедуры сканирования пленок и слайдов.
- Сканирование с использованием специальных возможностей сканера и ПО. Следуйте инструкциям в данном разделе, чтобы выполнять сканирование, используя специальные возможности сканера и программного обеспечения.
- Работа с дополнительным автоподатчиком документов. В данном разделе описывается, как с помощью дополнительного автоподатчика документов сканировать многостраничные документы.
- Обслуживание. В этом разделе содержится информация об обслуживании и транспортировке сканера.
- Решение проблем. Если при сканировании возникают различные проблемы, обратитесь к этому разделу за инструкциями по устранению неполадок.
- Технические характеристики. В этом разделе содержатся сведения о технических характеристиках сканера.
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