Руководства для pavilion g6

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  HP Pavilion g6 Notebook PC Maintenance and Service Guide…
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  Corporation. SD Logo is a trademark of its proprietor. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
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  Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
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  Safety warning notice…

• Page 5: Table Of Contents

  Table of contents 1 Product description ……………………….1 2 External component identification …………………… 5 Display …………………………5 Top …………………………. 6 Buttons and speakers ………………….6 Keys ……………………….. 7 Lights ……………………… 8 TouchPad ……………………..9 Left side ………………………… 10 Right side ……………………….11 Bottom components ………………………

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  Optical drive ……………………36 Hard drive …………………….. 38 Replacing the hard drive ………………. 40 Memory module ……………………. 40 WLAN module ……………………43 Keyboard ……………………… 45 Top cover ……………………… 48 Speakers ……………………..51 Power button board ………………….52 TouchPad button board ………………… 54 TouchPad LED board ………………….
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  Restoring specific files ………………….. 89 Restoring specific files using Windows Backup and Restore ……89 Recovering the original system using HP Recovery Manager ……….. 89 What you need to know ………………89 Recovering using HP Recovery partition (select models only) ……90 Recovering using the recovery media ……………
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  viii…

• Page 9: Product Description

  Product description Category Description Product Name HP Pavilion g6 Notebook PC Processors Next Generation Intel® Core™ i7 processors: Intel Core i7-3612QM processor (2.1 GHz, SC turbo up to 3.1 GHz, 6 MB L3 cache), Quad 35 W Intel Core i7-3520M processor (2.9 GHz, SC turbo up to 3.6 GHz, 4 MB L3 cache),…

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  2048 MB total system memory (2048×1) Hard drives Supports 6.35 cm (2.5 in) hard drives in 9.5 mm (.37 in) and 7.0 mm (.28 in) thicknesses Supports HP 3D Drive Guard Customer-accessible Serial ATA (SATA) Supports the following single hard drive configurations: ●…
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  Ralink RT5390R 802.11b/g/n 1×1 WiFi Adapter ● Ralink RT5390BC8 802.11b/g/n 1×1 WiFi and Bluetooth 3.0+HS Combo Adapter External media card HP Multi-Format Digital Media Reader supports the following digital card formats: ● MultiMediaCard (MMC) ● Secure Digital (SD) Memory Card ●…
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  Audio-out (stereo headphone) ● HDMI version 1.4 supporting up to 1920×1200 @ 60Hz, 24 bits per pixel (bpp) ● HP Smart AC power adapter ● RJ-45 (Ethernet, includes link and activity lights) ● USB 3.0 ports (two on left side) ●…

• Page 13: External Component Identification

  External component identification Display Item Component Description WLAN antennas (2)* Send and receive wireless signals to communicate with WLAN devices. Internal microphone Records sound. Webcam Records video and captures still photographs. To use the webcam, select Start > All Programs > CyberLink YouCam >…

• Page 14: Top

  5 seconds to turn off the computer. To learn more about your power settings, select Start > Control Panel > System and Security > Power Options, or see the HP User Guide. Speakers (2) Produce sound. Chapter 2 External component identification…

• Page 15: Keys

  Keys Component Description Displays system information when pressed in combination with the key. Displays system information when pressed in combination with the key. Windows logo key Displays the Windows Start menu. Action keys Execute frequently used system functions. Windows applications key Displays a shortcut menu for items beneath the cursor.

• Page 16: Lights

  Lights Component Description ● Power light White: The computer is on. ● Blinking: The computer is in Sleep mode. ● Off: The computer is off or in Hibernation mode. Caps lock light White: Caps lock is on, which switches the keys to all capital letters.

• Page 17: Touchpad

  TouchPad Component Description TouchPad on/off button Turns the TouchPad on or off. ● TouchPad light Amber: The TouchPad is off. ● Off: The TouchPad is on. TouchPad zone Moves the on-screen pointer and selects or activates items on the screen. Left TouchPad button Functions like the left button on an external mouse.

• Page 18: Left Side

  Left side Component Description External monitor port Connects an external VGA monitor or projector. Vents (2) Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

• Page 19: Right Side

  ● Hard drive light Blinking white: The hard drive is being accessed. ● Amber: HP 3D DriveGuard has temporarily parked the hard drive. USB 2.0 port Connects an optional USB 2.0 compatible device. ● AC adapter light White: The AC adapter is connected and the battery is charged.

• Page 20: Bottom Components

  Bottom components Component Description Battery bay Holds the battery. Battery release latch Releases the battery from the battery bay. Vents (5) Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

• Page 21: Illustrated Parts Catalog

  Illustrated parts catalog Serial number location When ordering parts or requesting information, provide the computer serial number and model number located in the battery bay of the computer. Component Description Product name The name affixed to the front of the computer. Serial number (s/n) An alphanumeric identifier that is unique to each product.

• Page 22: Computer Major Components

  Computer major components Chapter 3 Illustrated parts catalog…

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  Item Description Spare part number 39.6-cm (15.6-in) High Definition (HD), LED, BrightView (1366×768) display assembly: NOTE: For more information on the display assembly internal component spare part information, see Display assembly components on page Keyboard (includes keyboard cable): Keyboard with black finish: ●…
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  Item Description Spare part number ● For use in Germany 684689-041 ● For use in France 684689-051 ● For use in Italy 684689-061 ● For use in Spain 684689-071 ● For use in Portugal 684689-131 ● For use in Turkey 684689-141 ●…
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  Item Description Spare part number ● For use only with computer models equipped with 2048 MB of dedicated discrete 680570-001 video memory Intel Platform Controller Hub (PCH) heat sink 683843-001 (10) Processor (includes replacement thermal material): ● Intel Core i7-3612QM (2.1 GHz, SC turbo up to 3.1 GHz, 1600 MHz/6.0 MB L3 680647-001 cache, quad core, 35 W) ●…
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  Item Description Spare part number ● 750 GB, 7200 rpm 633252-001 ● 750 GB, 5400 rpm 633250-001 ● 640 GB, 5400 rpm 669300-001 ● 500 GB, 7200 rpm 634925-001 ● 500 GB, 5400 rpm 669299-001 ● 320 GB, 7200 rpm 641672-001 ●…

• Page 27: Display Assembly Components

  Display assembly components Item Description Spare part number Display bezel 681806-001 Webcam/microphone module 680577-001 Display hinge kit (includes left and right display hinges and brackets) 681812-001 39.6 cm (15.6-in) high-definition, BrightView LED display panel 681817-001 Wireless antenna (includes wireless antenna transceivers and cable) 681813-001 Display cable (included in the Display Cable Kit) 681808-001…

• Page 28: Mass Storage Devices

  Mass storage devices Item Description Spare part number Optical drive (12.7 mm, SATA, fixed, includes bezel and bracket) ● Blu-ray ROM DVD±R/RW Super Multi Double-Layer Drive 681814-001 ● DVD±RW and CD-RW Super Multi Double-Layer Combo Drive 681815-001 ● Optical drive cable 682742-001 Hard drive Supports the following 9.50 mm, 6.35 cm (2.50 in) SATA hard drives:…

• Page 29: Miscellaneous Parts

  65 W HP Smart AC adapter with PFC (for computer models equipped with a graphics 693711-001 subsystem with UMA memory only) ● 90 W HP Smart AC adapter with PFC (for select computer models equipped with a graphics 693713-001 subsystem with discrete memory only) ●…

• Page 30: Sequential Part Number Listing

  Sequential part number listing Spare part number Description 490371-001 Power cord, AC, 3 wire, black, 1.83 m for use in North America 490371-011 Power cord, AC, 3 wire, black, 1.83 m for use in Australia 490371-021 Power cord, AC, 3 wire, black, 1.83 m for use in Europe 490371-031 Power cord, AC, 3 wire, black, 1.83 m for use in the United Kingdom and Singapore 490371-061…

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  Spare part number Description 656120-001 Ralink RT5390BC8 802.11b/g/n 1×1 WiFi and Bluetooth 3.0+HS combination adapter 657325-001 Broadcom 4313 802.11b/g/n 1×1 WiFi Adapter and 20702 Bluetooth 4.0+HS combination adapter 664662-001 Intel Pentium B960 processor (2.20 GHz, 1333 MHz/2.0 MB L3 cache, dual core, 35 W; includes replacement thermal material) 669299-001 500 GB, 5400 rpm hard drive…
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  Spare part number Description 681800-141 Keyboard for use in Turkey, black (includes cable) 681800-151 Keyboard for use in for use in Greece, Black (includes cable) 681800-161 Keyboard for use in for use in Latin America, Black (includes cable) 681800-171 Keyboard for use in Saudi Arabia, black (includes cable) 681800-211 Keyboard for use in Hungary, black (includes cable) 681800-251…
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  Spare part number Description 681817-001 39.6 cm (15.6-in) high-definition, BrightView LED display panel 681819-001 Display screw kit 681820-001 Screw kit 681821-001 Speaker assembly (includes cable) 681822-001 Top cover for use in brught purple computer models (includes Touchpad) 681823-001 Top cover for use in ruby red computer models (includes Touchpad) 681824-001 Top cover for use in winter blue computer models (includes Touchpad) 681825-001…
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  685583-001 Top cover for use in linen white computer models (includes Touchpad) 693711-001 65 W HP Smart AC adapter with PFC (for computer models equipped with a graphics subsystem with UMA memory only) 693712-001 90 W HP Smart AC adapter with Power Factor Correction (PFC) (for computer models equipped with…

• Page 35: Removal And Replacement Procedures

  Removal and replacement procedures Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures: ● Flat-bladed screwdriver ● Magnetic screwdriver ● Phillips P0 and P1 screwdrivers Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.

• Page 36: Drive Handling

  Drive handling CAUTION: Drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions: Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

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  Typical electrostatic voltage levels Relative humidity Event Walking across carpet 35,000 V 15,000 V 7,500 V Walking across vinyl floor 12,000 V 5,000 V 3,000 V Motions of bench worker 6,000 V 800 V 400 V Removing DIPS from plastic tube 2,000 V 700 V 400 V…

• Page 38: Packaging And Transporting Guidelines

  Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment: ● To avoid hand contact, transport products in static-safe tubes, bags, or boxes. ● Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging. ● Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.

• Page 39: Component Replacement Procedures

  Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times.

• Page 40: Service Label

  Service label When ordering parts or requesting information, provide the computer serial number and model number provided on the service label. Item Description Function Product name The name affixed to the front of the computer. Serial number (s/n) This is an alphanumeric identifier that is unique to each product.

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  The computer feet are adhesive-backed rubber pads. There are 4 rubber feet that attach to the base enclosure in the locations illustrated below. Component replacement procedures…

• Page 42: Battery

  Battery Description Spare part number 6-cell, 55-Whr, 2.55-Ah Li-ion battery 593554-001 6-cell, 47-Whr, 2.20-Ah Li-ion battery 593553-001 Before disassembling the computer, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

• Page 43: Service Door

  Service door Description Spare part number Plastics Kit (contains the service door) 681816-001 Before removing the service door, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

• Page 44: Optical Drive

  Optical drive NOTE: The optical drive spare part kit includes a bezel and bracket. Description Spare part number Blu-ray ROM DVD±R/RW Super Multi Double-Layer Drive 681814-001 DVD±RW and CD-RW Super Multi Double-Layer Combo Drive 681815-001 Optical drive cable kit 682742-001 Before removing the optical drive, follow these steps: Shut down the computer.

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  Pull the ODD (3) out from the front until the ODD is completely removed from the computer. Remove the 2 PM 2.0 x 3.0 screws (1) that secure the ODD bracket to the ODD and then remove the bracket (2) from the ODD. Insert a straightened paper clip (1) into the release access opening in the bezel.

• Page 46: Hard Drive

  Press the release tab (2) and remove the bezel from the tab side (3). Remove the bezel (4) from the ODD. Reverse this procedure to reassemble and install the optical drive. Hard drive NOTE: The hard drive spare part kit does not include the hard drive cable, hard drive bumpers, or hard drive bracket and screws.

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  Before removing the hard drive, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.

• Page 48: Replacing The Hard Drive

  Replacing the hard drive Reverse this procedure to reassemble and install the hard drive. Memory module WARNING! To reduce the risk of electric shock and damage to the equipment, unplug the power cord and remove all batteries before installing a memory module. CAUTION: Electrostatic discharge (ESD) can damage electronic components.

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  Remove the memory module (2) by pulling it away from the slot at an angle. CAUTION: To prevent damage to the memory module, hold the memory module by the edges only. Do not touch the components on the memory module. CAUTION: To protect a memory module after removal, place it in an electrostatic-safe container.
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  Gently press the memory module (3) down, applying pressure to both the left and right edges of the module, until the retention clips snap into place. Chapter 4 Removal and replacement procedures…

• Page 51: Wlan Module

  WLAN module Description Spare part number Qualcomm Atheros AR9485 802.11b/g/n 1×1 WiFi Adapter and AR3012 Bluetooth 4.0 655795-001 combination adapter (select models only) Atheros HB125 802.11b/g/n 1×1 WiFi Adapter (select models only) 675794-001 Broadcom 4313GN 802.11b/g/n 1×1 WiFi Adapter and 20702 Bluetooth 4.0+HS Combo Adapter 657325-001 Intel Centrino Wireless-N 2230 802.11b/g/n 2×2 WiFi and Bluetooth Combo Adapter 670290-001…

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  Remove the WLAN module by pulling the module away from the slot at an angle (3). NOTE: The WLAN module is designed with a notch to prevent incorrect installation into the WLAN module socket. NOTE: If the WLAN antennas are not connected to the terminals on the WLAN module, the protective sleeves must be installed on the antenna connectors, as shown in the following illustration.

• Page 53: Keyboard

  Keyboard NOTE: For spare part numbers, see Computer major components on page NOTE: The keyboard spare part kit includes a keyboard cable. Before removing the keyboard, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

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  Using a thin, non-conductive tool, press on the back of the keyboard through the release access hole until the keyboard disengages from the computer. Turn the computer right-side up with the front toward you. Lift the rear edge of the keyboard (1), and then swing the keyboard (2) up and forward until it rests upside down on the palm rest.
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  Release the zero insertion force (ZIF) connector (1) to which the keyboard cable is attached, and then disconnect the keyboard cable (2) from the system board. Remove the keyboard. Reverse this procedure to install the keyboard. Component replacement procedures…

• Page 56: Top Cover

  Top cover NOTE: The top cover spare part kit includes the TouchPad. Description Spare part number Bright purple 681822-001 Ruby red 681823-001 Sparkling black 681825-001 Winter blue 681824-001 Linen white 685583-001 Before removing the top cover, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

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  Remove the top cover: Disconnect these cables from the system board: (1) Power button board ZIF cable (2) Speaker cable (3) TouchPad button board ZIF cable Remove the following screws under the keyboard: (1) Five PM 2.5 x 4.0 (2) One PM 2.5 x 6.5 NOTE: This screw (2) also secures the speaker underneath the top cover.
• Page 58
  Remove the following Nine PM 2.5 x 6.5 screws that secure the top cover to the computer. Turn the computer right-side up, with the front toward you. Open the computer. Lift the front edge of the top cover (1) until the left and right sides disengage from the base enclosure.

• Page 59: Speakers

  Speakers Description Spare part number Speaker Kit (includes left and right speakers and cable) 681821-001 Before removing the speakers, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

• Page 60: Power Button Board

  Lift the speakers from the top cover (4). Reverse this procedure to install the speakers. Power button board Description Spare part number Power button board 683549–001 Before removing the power button board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

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  Remove the power button board: Turn the top cover upside down, with the front toward you. NOTE: The power button board is secured by a screw that was previously removed when releasing the speaker. Release the tape securing the power button board cable and remove the power button board and cable.

• Page 62: Touchpad Button Board

  TouchPad button board Description Spare part number TouchPad button board (includes cable) 683548-001 Before removing the TouchPad button board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

• Page 63: Touchpad Led Board

  Lift the TouchPad button board (4) slightly to perform the next step. Carefully invert the TouchPad button board (1). Release the ZIF connector to which the TouchPad LED board cable is connected, and then disconnect the TouchPad LED board cable (2) from the TouchPad button board. Lift the TouchPad button board away from the top cover (3).

• Page 64
  Before removing the TouchPad LED board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.

• Page 65: Display Assembly

  Display assembly Description Spare part number Display back cover: ● Bright purple 681801-001 ● Ruby red 681802-001 ● Sparkling black 681804-001 ● Winter blue 681803-001 ● Linen white 685582-001 Bezel 681806-001 Webcam/microphone module 680577-001 Hinge covers 681811-001 Display panel 681817-001 Display hinges.

• Page 66
  Release the wireless antenna cables (2) from the clips and the opening in the base enclosure. NOTE: It may be necessary to release the USB board ZIF cable to remove the wireless antenna cables. CAUTION: Support the display assembly when removing the following screws. Failure to support the display assembly can result in damage to the display assembly and other computer components.
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  If it is necessary to replace the display bezel or any of the display assembly sub-components: Remove the plastic screw covers (1) and the two PM 2.5 × 3.5 screws (2) that secure the display bezel to the display assembly. Flex the inside edges of the top edge (1), the left and right sides (2), and the bottom edge (3) of the display bezel until the bezel disengages from the display enclosure.
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  Remove the webcam/microphone module. If it is necessary to replace the display panel: Remove the six PM 2.5 × 6.0 screws that secure the display panel to the display enclosure. Chapter 4 Removal and replacement procedures…
• Page 69
  The hinge covers are held in place by two of the same screws as the display hinges. Using a small tool to pry, remove the hinge covers. Lift the top edge of the display enclosure, (1) and then swing it up and forward until it is perpendicular to the display panel.
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  If it is necessary to replace the display hinges: Remove the four PM 2.0 × 3.0 screws (1) that secure the display hinges to the display panel. Remove the display hinges (2). The display hinges include the display hinges and brackets If it is necessary to replace the display panel cable: Release the tabs (1) built into the display enclosure shielding that secure the display panel cable to the display enclosure.

• Page 71: Usb Board

  If it is necessary to replace the wireless antenna cables and transceivers: Release the wireless antenna cables from the clips (1) built into the display enclosure. Release the wireless antenna transceivers (2) from the display enclosure. (The wireless antenna transceivers are attached to the display enclosure with double-sided tape.) Remove the wireless antenna cables and transceivers.

• Page 72: Power Connector

  Remove the keyboard (see Keyboard on page 45). Remove the top cover (see Top cover on page 48). Remove the USB board: If not released already, release the ZIF connector (1) to which the USB board cable is connected, and then disconnect the USB board cable from the system board. Pry the clip (2) that secures the USB board to the base enclosure.

• Page 73: System Board

  Remove the keyboard (see Keyboard on page 45). Remove the top cover (see Top cover on page 48). Remove the power connector cable: Disconnect the power connector cable (1) from the system board. Remove the power connector from the the base enclosure (2). Reverse this procedure to install the power connector.

• Page 74
  Remove the optical drive (see Optical drive on page 36). Remove the hard drive (see Hard drive on page Remove the keyboard (see Keyboard on page 45). Remove the top cover (see Top cover on page 48). When replacing the system board, be sure that the following components are removed from the defective system board and installed on the replacement system board: ●…
• Page 75
  Remove the system board (3) by sliding it up and to the right at an angle. Reverse this procedure to install the system board. Component replacement procedures…

• Page 76: Rtc Battery

  RTC battery Description Spare part number RTC battery (includes cable and double-sided tape) 637193-001 Before removing the RTC battery, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

• Page 77: Fan And Heat Sink

  Fan and heat sink NOTE: The fan and heat sink spare part kits include replacement thermal material. Description Spare part number 680551-001 Heat sink for use only with computer models equipped with UMA video memory 680549-001 Heat sink for use only with computer models equipped with Discrete video memory 680550-001 NOTE: To properly ventilate the computer, allow at least 7.6 cm (3 in) of clearance on the left side…

• Page 78
  Remove the fan and heat sink (4). NOTE: Due to the adhesive quality of the thermal material located between the heat sink and system board components, it may be necessary to move the heat sink from side to side to detach it.
• Page 79
  If it is necessary to replace the fan, turn the fan and heat sink upside down with the fan toward you. Remove the two PM 1.5 × 2.5 screws (1) that secure the fan to the heat sink and remove the two clips that secure the fan to the heat sink.

• Page 80: Pch Heat Sink

  PCH heat sink Description Spare part number PCH heat sink 683843-001 Before removing the PCH heat sink, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

• Page 81: Processor

  Remove the PCH heat sink by lifting straight up (2). NOTE: Due to the adhesive quality of the thermal material located between the heat sink and system board components, it may be necessary to move the heat sink from side to side to detach it.

• Page 82
  Description Spare part number Intel Core i3-2330M (2.20 GHz, 1333 MHz/3.0 MB L3 cache, dual core, 35 W) 653339-001 Pentium B970 processor 2.20 GHz processor (1333 MHz/2.0 MB L3 cache, dual core, 35 W) 676785-001 Pentium B960 processor (2.20 GHz, 1333 MHz/2.0 MB L3 cache, dual core, 35 W) 664662-001 Pentium B950 processor (2.1 GHz, 1333 MHz/2 MB L3 cache, dual core, 35 W) 653338-001…

• Page 83: Optical Drive Cable

  Reverse this procedure to install the processor. Optical drive cable Description Spare part number Optical drive cable 682742-001 Before removing the optical drive cable, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

• Page 84
  Remove the optical drive cable from the base enclosure (2). Reverse this procedure to install the optical drive cable. Chapter 4 Removal and replacement procedures…

• Page 85: Specifications

  Specifications Computer specifications Dimensions Depth 24.5 cm (9.6 in) Width 37.4 cm (14.7 in) Height (front to rear) 3.1 to 3.6 cm (1.2 to 1.4 in) Weight (lowest weight configuration) < 2.5 kg (5.5 lbs) Input power Operating voltage 18.5 V dc @ 3.5 A — 65W Operating current 3.5 A Temperature…

• Page 86: 39.6-Cm (15.6-In) Display Specifications

  39.6-cm (15.6-in) display specifications Dimensions Height 21.0 cm (8.27 in) Width 35.9 cm (14.1 in) Diagonal 39.6 cm (15.6) Number of colors Up to 16.8 million Contrast ratio 300:1 (typical) Brightness 200 cd/m² (typical) Pixel resolution Pitch 0.259 × 0.259 mm Format 1280 ×…

• Page 87: Hard Drive Specifications

  Hard drive specifications 1 TB* 750 GB* 640 GB* 500 GB* 320 GB* Dimensions Height 9.5 mm 9.5 mm 9.5 mm 9.5 mm 9.5 mm and 7.0 Width 70 mm 70 mm 70 mm 70 mm 70 mm Weight 107g max 107g max 107g max 107g max…

• Page 88: Dvd±Rw And Cd-Rw Supermulti Double-Layer Combo Drive Specifications

  DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive specifications Applicable disc Read CD-DA, CD+(E)G, CD-MIDI, CD-TEXT, CD-ROM, CD-ROM XA, MIXED MODE CD, CD-I, CD-I Bridge (Photo-CD, Video CD), Multisession CD (Photo-CD, CD-EXTRA, Portfolio, CD-R, CD-RW), CD-R, CD-RW, DVD- ROM (DVD-5, DVD-9, DVD-10, DVD-18), DVD-R, DVD-RW, DVD+R, DVD +RW, DVD-RAM Write CD-R and CD-RW, DVD+R, DVD+RW, DVD-R, DVD-RW, DVD-RAM…

• Page 89: Blu-Ray Disc Rom And Dvd±R/Rw Supermulti Double-Layer Drive Specifications

  Blu-ray Disc ROM and DVD±R/RW SuperMulti Double- Layer Drive specifications Applicable disc Read BD-ROM, BD-ROM-DL, BD-R, BD-R-DL, BD-RE, BD-RE-DL, DVD-ROM, DVD+R, DVD+R-DL, DVD+RW, DVD-R, DVD-R-DL, DVD-RW, DVD-RAM (Ver.2), CD-DA, CD-ROM (mode 1 and mode 2), CD-ROM XA (mode 2, form 1 and form 2), Photo CD (single and multiple sessions), CD Extra, CD-R, CD-RW, and CD-TEXT Write DVD-RAM (Ver.2), DVD+R, DVD-R, CD-R, and CD-ROM…

• Page 90: Setup Utility (Bios)

  Setup Utility (BIOS) Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Setup Utility includes settings for the types of peripherals installed, the startup sequence of the computer, and the amount of system and extended memory.

• Page 91: Displaying System Information

  Displaying system information Start Setup Utility. Select the Main menu. System information such as the system time and date, and identification information about the computer is displayed. To exit Setup Utility without changing any settings, use the arrow keys to select Exit > Exit Discarding Changes, and then press enter.

• Page 92: Updating The Bios

  Updated versions of the BIOS may be available on the HP Web site. Most BIOS updates on the HP Web site are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file.

• Page 93
  BIOS installation procedures vary. Follow any instructions that are displayed on the screen after the download is complete. If no instructions are displayed, follow these steps: Windows-7—Open Windows Explorer by selecting Start > Computer. Double-click your hard drive designation. The hard drive designation is typically Local Disk (C:). Using the hard drive path you recorded earlier, open the folder on your hard drive that contains the update.

• Page 94: Backing Up, Restoring, And Recovering

  (purchased separately) to create recovery discs, or you can obtain recovery discs for your computer from the HP website. If you use an external optical drive, it must be connected directly to a USB port on the computer, not to a USB port on an external device, such as a USB hub.

• Page 95: Creating The Recovery Media

  Follow the on-screen instructions to continue. To recover, see Recovering the original system using HP Recovery Manager on page 89 Creating system restore points A system restore point is a snapshot of certain hard drive contents saved by Windows System Restore at a specific time.

• Page 96: Tips For A Successful Backup

  Tips for a successful backup ● Number backup discs before inserting them into the optical drive. ● Store personal files in the Documents, Music, Pictures, and Videos libraries, and back up these folders periodically. ● Save customized settings in a window, toolbar, or menu bar by taking a screen shot of your settings.

• Page 97: Restore And Recovery

  Recycle Bin, or if files become corrupt, restoring specific files is useful. Restoring specific files is also useful if you ever choose to recover the original system using HP Recovery Manager. You can only restore specific files that you have backed up before.

• Page 98: Recovering Using Hp Recovery Partition (Select Models Only)

  ● If the recovery media do not work, you can obtain recovery discs for your system from the HP website. ● The Minimized Image Recovery option is recommended for advanced users only. All hardware- related drivers and software are re-installed, but other software applications are not. Do not interrupt the process until it is complete, otherwise the recovery will fail.

• Page 99
  To change the boot order for a recovery flash drive: Insert the flash drive into a USB port. Restart the computer. Press while the computer is restarting, and then press for boot options. Select the flash drive from the boot options window. Restore and recovery…

• Page 100: Power Cord Set Requirements

  Power cord set requirements The wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 V ac, or from 220 to 240 V ac. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.

• Page 101: Requirements For Specific Countries And Regions

  Requirements for specific countries and regions Country/region Accredited agency Applicable note number Argentina IRAM Australia Austria Belgium CEBEC Brazil ABNT Canada Chile Denmark DEMKO Finland FIMKO France Germany India Israel Italy Japan The Netherlands KEMA New Zealand SANZ Norway NEMKO The People’s Republic of China Saudi Arabia SASO…

• Page 102
  Country/region Accredited agency Applicable note number The United States The flexible cord must be Type HO5VV-F, 3-conductor, 0.75 mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used.

• Page 103: Recycling

  When a battery has reached the end of its useful life, do not dispose of the battery in general household waste. Follow the local laws and regulations in your area for battery disposal. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries.

• Page 104: Index

  Index right TouchPad 9 display cable, spare part number AC adapter TouchPad on/off 9 light 11 buttons component 6 display components 5 spare part numbers 21 illustrated 19 action keys, identifying 7 spare part numbers 19 cables, service considerations 27 antenna display enclosure, illustrated 19 camera, product description 3…

• Page 105
  38 removal 52 spare part number 57 mass storage devices, spare part spare part number 16, 52 HP Recovery Manager 89 numbers 20 power button, identifying 6 memory module power connector product description 2 removal 64…
• Page 106
  16 USB board recovering the original system 89 Speaker Kit, spare part number removal 63 recovery 89 spare part number 17 HP Recovery Manager 89 speakers recovery discs 86 identifying 6 recovery media 86 removal 51 vents, identifying 10, 12…
• Page 107
  Windows logo key, identifying 7 wireless antenna locations 5 removal 63 spare part number 19, 57 wireless light 8 wireless, product description 3 WLAN module removal 43 spare part numbers 18, 43 workstation guidelines 30 Index…

Руководство пользователя ноутбука HP Pavilion g6-2208sr

Информация отображена на картинке

Информация отображена на картинке

Информация отображена на картинке

Информация отображена на картинке

• Page 1: Maintenance And Service Guide

  HP Pavilion G6 Notebook PC Maintenance and Service Guide SUMMARY This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides comprehensive information on identifying computer features, components, and spare parts; troubleshooting computer problems; and performing computer disassembly procedures.

• Page 2
  Logo is a trademark of its proprietor. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
• Page 3
  Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
• Page 4
  Safety warning notice…

• Page 5: Table Of Contents

  Table of contents 1 Product description … 1 2 External component identification … 6 Top … 6 TouchPad … 6 Lights … 7 Button … 8 Keys … 9 Front … 10 Right side … 11 Left side … 12 Display …

• Page 6
  Component replacement procedures … 35 Serial number … 35 Computer feet … 36 Battery … 37 Service access cover … 38 Hard drive … 39 Optical drive … 41 WLAN module … 43 Memory module … 45 RTC battery … 46 Keyboard …
• Page 7
  Updating the BIOS … 83 Determining the BIOS version … 83 Downloading a BIOS update … 84 7 Backup and recovery … 85 Restore … 86 Creating restore media … 86 Performing a system restore … 87 Restoring using the dedicated recovery partition (select models only) … 87 Restoring using the restore media …
• Page 8
  viii…

• Page 9: Product Description

  Product description Category Description HP Pavilion G6 Notebook PC Processors Intel® Core™ i7-2620M processor (2.7 GHz, SC turbo up to 3.40 GHz, 4 MB L3), Dual 35 W Intel Core i5-2540M processor (2.6 GHz, SC turbo up to 3.3 GHz, 3 MB L3), Dual 35 W Intel Core i5-2520M processor (2.5 GHz,…

• Page 10
  Category Description AMD Phenom II P860 (2.0 GHz, 1.5 MB L2, 1066 MHz, 3.6 GT/s – Triple 25 W AMD Phenom II N850 (2.2 GHz, 1.5 MB L2, 1333 MHz, 3.6GT/s – Triple 35 W AMD Phenom II N660 (3.0 GHz, 2 MB L2, 1333 MHz, 3.6 GT/s –…
• Page 11
  Category Description ● DDR3-1066 MHz Dual Channel Support (DDR3-1333 downgraded to DDR3-1066) Supports up to 8 GB of system memory in the following configurations: ● 6144 MB (4096 MB × 1 + 2048 x 1) ● 4096 MB (4096 MB × 1) ●…
• Page 12
  Category Description Audio High-definition audio supports: Microsoft® premium requirements with HP Altec Lansing speakers SRS Premium Sound technology Ethernet Integrated 10/100 network interface card (NIC) Integrated wireless local area network (WLAN) options by way of wireless module and 2 wireless antennas built into…
• Page 13
  Category Description VGA (Dsub 15-pin) supporting the following: ● 2048 x 1536 external resolution @ 75Hz ● 2048 x 1536 external resolution @ 85Hz AC Smart Pin adapter Keyboard/ 39.62-cm (15.6-in), full-size keyboard pointing devices TouchPad with 2 buttons (multitouch gestures, 2-finger scrolling, pinch zoom, and taps enabled as default) Power…

• Page 14: External Component Identification

  External component identification TouchPad Component TouchPad light TouchPad on/off button Left TouchPad button TouchPad zone Right TouchPad button Chapter 2 External component identification Description ● Off: The TouchPad is on. ● Amber: The TouchPad is off. Turns the TouchPad on and off. Quickly double-tap the TouchPad button to turn the TouchPad on and off.

• Page 15: Lights

  Lights Component TouchPad light Caps lock light Power light Wireless light Description ● Off: The TouchPad is on. ● Amber: The TouchPad is off. ● White: Caps lock is on. ● Off: Caps lock is off. ● On: The computer is on. ●…

• Page 16: Button

  5 seconds to turn off the computer. To learn more about your power settings, select Start > Control Panel > System and Security > Power Options, or refer to the HP Notebook Reference Guide.

• Page 17: Keys

  Keys Component Windows logo key Windows applications key Action keys Description Displays system information when pressed in combination with the Displays system information when pressed in combination with the Displays the Windows Start menu Displays a shortcut menu for items beneath the pointer Execute frequently used system functions…

• Page 18: Front

  Front Component Description Speakers (2) Produce sound Chapter 2 External component identification…

• Page 19: Right Side

  Right side Component Optical drive Optical drive light Optical drive button USB port AC adapter light Power connector Security cable slot Description Plays optical discs, such as CDs, DVDs, and Blu-ray discs Green: The optical drive is being accessed. Ejects the media tray of the optical drive. Connects an optional USB device ●…

• Page 20: Left Side

  Left side Component External monitor port Vents (2) RJ-45 (network) jack HDMI port USB ports (2) Audio-in (microphone) jack Audio-out (headphone) jack Chapter 2 External component identification Description Connects an external VGA monitor or projector Enable airflow to cool internal components NOTE: The computer fan starts up automatically to cool internal components and prevent overheating.

• Page 21
  Component Digital Media Slot Hard drive light (10) Power light Description Supports the following optional digital card formats: ● MultiMedia Card (MMC) ● Secure Digital (SD) Memory Card ● Secure Digital High Capacity (SDHC) Memory Card ● Secure Digital Extended Capacity (SDXC) Memory Card ●…

• Page 22: Display

  Display Component WLAN antennas (2)* Webcam light Webcam Internal microphone *The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennas free from obstructions. To see wireless regulatory notices, refer to the section of the Regulatory, Safety and Environmental Notices that applies to your country or region.

• Page 23: Bottom

  Bottom Component Battery bay Vents (5) Battery release latch Service cover Description Holds the battery Enable airflow to cool internal components NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

• Page 24: Illustrated Parts Catalog

  Illustrated parts catalog Serial number location When ordering parts or requesting information, provide the computer serial number and model number located in the battery bay of the computer. Component Product name Serial number (s/n) Part number/Product number (p/n) Warranty period Model description Chapter 3 Illustrated parts catalog Description…

• Page 25: Computer Major Components

  Computer major components Computer major components…

• Page 26
  Item Description 39.6-cm (15.6-in) High Definition (HD), light-emitting diode (LED), BrightView (1366 x 768) display assembly: NOTE: For more information on the display assembly internal component spare part information, See ● For use in Charcoal Grey computer models ● For use in Ocean Drive computer models ●…
• Page 27
  Item Description (11 & System board (includes replacement thermal material): ● For use in Intel HM55 UMA computer models ● For use in Intel HM65 UMA computer models ● For use in Intel HM55 discrete, 512 M, computer models ● For use in Intel HM55 discrete, 1 GB, computer models ●…
• Page 28
  Item Description ● V140 (2.3 GHz, 512 KB L2, 1066 MHz, 3.2 GT/s) – SC 25 W (13 & Fan/heat sink assembly (includes replacement thermal material): ● For use in AMD UMA computer models ● For use in Intel UMA computer models ●…
• Page 29
  Item Description (19) Memory modules (1066 MHz, DDR3) ● 2 GB PC3-10600 MHz ● 4 GB PC3 10600 1333 MHz shared ● 1 GB PC3 10600 1333 MHz shared (20) RTC battery (includes mounting adhesive) (21) Hard drive Supports the following 9.5 mm, 6.35 cm (2.5 in) SATA hard drives: ●…

• Page 30: Display Assembly Components

  Display assembly components Item Description Display bezel Webcam module 39.6-cm (15.6-in) high-definition, BrightView LED display panel Display hinges Display hinge covers Display cable Wireless antenna (includes wireless antenna transceivers and cable) Display back cover (includes logo): ● For use in Pewter computer models ●…

• Page 31
  Item Description ● For use in Pacific Blue computer models ● For use in Pearl Pink computer models ● For use in Ocean Drive computer models ● For use in Luminous Rose computer models ● For use in Sweet Purple computer models ●…

• Page 32: Mass Storage Devices

  Mass storage devices Item Description Hard drive Supports the following 9.5 mm, 6.3 cm (2.5 in) SATA hard drives: ● 750 GB, 5400 rpm ● 640 GB, 5400 rpm ● 500 GB, 7200 rpm ● 500 GB, 5400 rpm Supports the following 7 mm, 6.3 cm (2.5 in) SATA hard drives: ●…

• Page 33: Miscellaneous Parts

  Miscellaneous parts Description AC adapters ● 65-W AC adapter ● 90-W AC adapter Power cord, AC, 3 wire, black, 1.83-m TouchPad button board Screw kit ● Phillips 2.0 x 2.0 (pan-head) screw ● Phillips 3.0 x 1.5 screw ● Phillips 3.0 x 2.0 screw ●…

• Page 34: Sequential Part Number Listing

  Sequential part number listing Spare part number 449137-001 490371-001 640886-001 580101-001 581096-001 593127-001 593530-001 593553–001 593554-001 600370-001 603785-001 609939-001 602993-001 616333-001 616343-001 616345-001 620656-001 621569-001 Chapter 3 Illustrated parts catalog Description RTC battery Power cord, AC, 3 wire, black, 1.83-m Optical drive board Atheros AR9285 802.11a/b/g/n 2×2 WiFi adapter for use in Canada, the Cayman Islands, Guam, Puerto Rico, the United States, and the US Virgin Islands…

• Page 35
  Spare part number Description 625823-001 Intel Core™ i3-380M processor (2.53 GHz, 3 MB L3), Dual 35 W 625831-001 Intel Pentium P6200 processor (2.13 GHz, 3 MB L3), Dual 35 W 630703-001 Ralink 5390GN 802.11b/g/n 1×1 WiFi Adapter 630705-001 Ralink 5390BC8 802.11b/g/n 1×1 WiFi and Bluetooth 3.0+HS Combo Adapter 631252-001 Intel Core™…
• Page 36
  Spare part number 639506-001 639507-001 639508-001 639509-001 639510-001 639511-001 639512-001 639513-001 639514-001 639515-001 639516-001 639517-001 639518-001 639519-001 639520-001 639521-001 639522-001 639523-001 639524-001 639525-001 639526-001 639527-001 639528-001 639529-001 639530-001 639531-001 Chapter 3 Illustrated parts catalog Description Display back cover (includes logo) for use in Luminous Rose computer models Display back cover (includes logo) for use in Sweet Purple computer models Display back cover (includes logo) for use in Butter Gold computer models Display bezel…
• Page 37
  Spare part number Description 639532-001 Top cover (includes TouchPad board) for use in Charcoal Grey computer models 639533-001 Top cover (includes TouchPad board) for use in Sonoma Red computer models 639534-001 Top cover (includes TouchPad board) for use in Pacific Blue computer models 639535-001 Top cover (includes TouchPad board) for use in Pearl Pink computer models 639569-001…

• Page 38: Removal And Replacement Procedures

  Removal and replacement procedures Preliminary replacement requirements Tools required The following tools are needed to complete the removal and replacement procedures: ● Flat-bladed screwdriver ● Magnetic screwdriver ● Phillips P0 and P1 screwdrivers Service considerations Before disassembly or assembly procedures, review and adhere to all service considerations. NOTE: As you remove each subassembly from the computer, place the subassembly (and all accompanying screws) away from the work area to prevent damage.

• Page 39: Cables And Connectors

  Cables and connectors CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Improper cable placement can damage the computer. Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion.

• Page 40: Grounding Guidelines

  Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions.

• Page 41: Packaging And Transporting Guidelines

  Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment: ● To avoid hand contact, transport products in static-safe tubes, bags, or boxes. ● Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging. ● Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.

• Page 42: Equipment Guidelines

  Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times.

• Page 43: Component Replacement Procedures

  Component replacement procedures This chapter provides removal and replacement procedures. There are as many as 78 screws, in 8 different sizes, that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw size and location during removal and replacement.

• Page 44: Computer Feet

  Computer feet Description Rubber Feet Kit The computer feet are adhesive-backed rubber pads. The feet attach to the base enclosure in the locations illustrated below. Chapter 4 Removal and replacement procedures Spare part number 639572-001…

• Page 45: Battery

  Battery Description 6 cell, 2.20 Ah, 47 Wh 6 cell, 2.55 Ah, 55 Wh Before disassembling the computer: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn on the computer, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

• Page 46: Service Access Cover

  Service access cover Description Plastics Kit (contains only the service access cover) Before removing the service access cover, remove the battery (see Position the computer upside down, with the front toward you. Loosen the two Phillips 4.0 x 2.0 captive screws (1) that secure the service access cover to the computer.

• Page 47: Hard Drive

  Hard drive NOTE: The hard drive spare part kit includes a hard drive bracket and hard drive connector. The hard drive bracket and hard drive connector, as well as the hard drive bracket screws, are also available in the Hard Drive Hardware Kit. Description Supports the following 9.50 mm, 6.35 cm (2.50 in) SATA hard drives: 750 GB, 5400 rpm…

• Page 48
  To replace the hard drive bracket, remove the four Phillips 3.0×3.0 screws (1) that secure the hard drive bracket to the hard drive. Pull the bracket (2) straight up to remove it from the hard drive. To replace the hard drive adapter, remove the Phillips panhead 2.0 x 2.0 screw (1), and then disconnect the adapter from the system board at the outside edge (2).

• Page 49: Optical Drive

  Optical drive NOTE: The optical drive spare part kit includes an optical drive bezel and optical drive bracket. Description DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe Blu-ray Disc ROM with LightScribe DVD±R/RW SuperMulti Double-Layer Drive Before removing the optical drive: Battery (see Battery on page Service access cover (see…

• Page 50
  Remove the optical drive bracket (2). Reverse the above procedure to reassemble and install the optical drive. Chapter 4 Removal and replacement procedures…

• Page 51: Wlan Module

  WLAN module Description Atheros AR9285 802.11 a/b/g/n 2×2 WiFi adapter for use in Canada, the Cayman Islands, Guam, Puerto Rico, the United States, and the US Virgin Islands Intel WiFi Link 5100 802.11/b/g/n WLAN module for use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi,…

• Page 52
  Remove the WLAN module (4) by pulling it away from the slot at an angle. CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region.

• Page 53: Memory Module

  Memory module Description 4 GB PC3 10600 1333 MHz shared 2 GB PC3 10600 MHz 1 GB PC3 10600 1333 MHz shared Before removing the memory module, remove the following components: Battery (see Battery on page Service access cover (see Remove the memory module: Spread the retaining tabs (1) on each side of the memory module slot to release the memory module.

• Page 54: Rtc Battery

  RTC battery Description RTC battery (includes mounting adhesive) Before removing the RTC battery, remove the following components: Battery (see Battery on page Service access cover (see Remove the RTC battery: Use a sharp, nonconductive tool to release the clip (1) that secures the battery to the system board.

• Page 55: Keyboard

  Keyboard Description For use in the United States, Black For use in French Canada, Black For use in the United States, Pink For use in French Canada, Pink Before removing the keyboard, remove the following components: Battery (see Battery on page Service access cover (see Remove the keyboard: Remove the Phillips 4.0 x 2.5 screw (1) in the WLAN module bay that secures the keyboard to…

• Page 56
  Remove the keyboard (4). Reverse this procedure to install the keyboard. Chapter 4 Removal and replacement procedures…

• Page 57: Top Cover

  Top cover Description For use in Ocean Drive computer models For use in Luminous Rose computer models For use in Sweet Purple computer models For use in Butter Gold computer models For use in Pewter computer models For use in Charcoal Grey computer models For use in Sonoma Red computer models For use in Pacific Blue computer models For use in Pearl Pink computer models…

• Page 58
  Release the three zero insertion force (ZIF) connectors (1) to which the ZIF cables are attached and disconnect the USB cable (2), TouchPad cable (3), and power button cable (4) from the system board. Remove the six Phillips 4.0 x 2.5 screws that secure the top cover to the computer. Close the computer and turn it upside down, with the front toward you.
• Page 59
  Remove the three Phillips 3.0 x 2.0 screws in the battery bay, two Phillips 3.0 x 2.0 screws in the optical drive bay, and ten Phillips 6.0 x 2.5 on the base enclosure. NOTE: The four screws along the front edge also serve to secure the speakers inside the base enclosure.
• Page 60
  Reverse this procedure to install the top cover. Chapter 4 Removal and replacement procedures…

• Page 61: Power Button Board

  Power button board Description Power button board Before removing the power button board, remove the following components: Battery (see Battery on page Service access cover (see Hard drive (See Optical drive (see WLAN module (see Memory module (see Keyboard (see Keyboard on page Top cover (see Remove the power button board:…

• Page 62: Speaker Assembly

  Speaker assembly Description Speaker assembly (includes cable) Before removing the speaker assembly, remove the following components: Battery (see Battery on page Service access cover (see Hard drive (see Optical drive (see Keyboard (see Top cover (see Remove the speaker assembly: Disconnect the speaker cable (1) from the system board.

• Page 63: Touchpad Button Board

  TouchPad button board Description TouchPad button board (includes bracket and cable) Before removing the TouchPad button board, remove the following components: Battery (see Battery on page Service access cover (see Hard drive (see Optical drive (see Keyboard (see Keyboard on page Top cover (see Remove the TouchPad button board: Release the zero insertion force (ZIF) connector (1) to which the TouchPad button board cable is…

• Page 64: Usb Board

  USB board Description USB board Before removing the USB board, remove the following components: Battery (see Battery on page Service access cover (see Hard drive (see Optical drive (see Keyboard (see Top cover (see Remove the USB board: Position the computer right-side up, with the right side toward you. Release the clips (1) that secure the USB board to the base enclosure.

• Page 65: Security Cable Lock

  Security cable lock NOTE: The security cable lock is included with the base enclosure, spare part number 639569-001. Before removing the security cable lock, remove the following components: Battery (see Battery on page Service access cover (see Hard drive (see Optical drive (see Keyboard (see Keyboard on page…

• Page 66: Power Connector

  Power connector Description Power connector (includes cable) Before removing the power connector cable, remove the following components: Battery (see Battery on page Service access cover (see Hard drive (see Optical drive (see Keyboard (see Top cover (see Remove the power connector: Turn the computer right-side up, with the right side toward you.

• Page 67: Display Assembly

  Display assembly Description 39.6-cm (15.6-in) High Definition (HD), light-emitting diode (LED) BrightView display assembly: ● For use in Charcoal Grey computer models ● For use in Ocean Drive computer models ● For use in Sonoma Red computer models ● For use in Luminous Rose computer models ●…

• Page 68
  Lift the display panel (4) straight up to remove it. Reverse this procedure to install the display assembly. Chapter 4 Removal and replacement procedures…
• Page 69
  To replace any of the display assembly internal components, remove the following screw covers and screws: (1) Two Mylar screw covers on the display bezel bottom edge (2) Two Phillips 4.0 x 2.5 screws The display screw covers are included in the Display Rubber Kit, spare part number 640882-001.
• Page 70
  To replace the webcam module (select models only), lift the webcam module as far from the display enclosure as the webcam module cable allows. Disconnect the webcam module cable (1) from the webcam module, and then remove the webcam module (2). The webcam module is available using spare part number 640880-001. Reverse this procedure to install the webcam module.
• Page 71
  Remove the display hinge covers (2). The display hinge covers are available using spare part number 640887-001. Reverse this procedure to install the display hinge covers. To replace the display panel, remove five Phillips 4.0 x 2.5 screws (1) that secure the display panel to the display enclosure.
• Page 72
  To replace the display hinges, remove the two Phillips PM 3.0 x 2.0 screws (1) that secure each hinge to the display panel. Remove the display hinges (2) from the display panel. The display hinges are available using spare part number 639511-001. Reverse this procedure to install the display hinges.
• Page 73
  To remove the display cable from the display panel, lift the tape (1), and disconnect the cable (2). Then, gently peel the cable away from the display panel (3). Reverse this procedure to install the display panel. Component replacement procedures…

• Page 74: System Board

  System board NOTE: The system board spare part kit includes UMA or discrete graphics subsystem memory and replacement thermal material. Description For use in Intel HM55 UMA computer models For use in Intel HM65 UMA computer models For use in Intel HM55 discrete, 512 MB, computer models For use in Intel HM55 discrete, 1 GB, computer models For use in Intel HM65 discrete, 512 MB, computer models For use in Intel HM65 discrete, 1 GB, computer models…

• Page 75
  Move the optical drive connector board (2) to the right, and then lift it up to disconnect it from the system board. Reverse this procedure to install the optical drive connector board. Remove the three Phillips 3.0 x 2.0 screws (1) that secure the system board to the computer. Component replacement procedures…
• Page 76
  Lift the system board (2) from the right edge and pull it away from the base enclosure at an angle. For AMD computer models, see the following image. For Intel computer models, see the following image. Chapter 4 Removal and replacement procedures…
• Page 77
  When replacing the system board, be sure that the following components are removed from the defective system board and installed on the replacement system board: ● Fan/heat sink assembly (see ● Processor (see Processor on page Reverse the disassembly procedure to install the system board. Fan/heat sink assembly on page Component replacement procedures…

• Page 78: Fan/Heat Sink Assembly

  Fan/heat sink assembly NOTE: The fan/heat sink assembly includes replacement thermal material. Description For use in AMD UMA computer models For use in Intel UMA computer models For use in Intel discrete computer models Before removing the fan/heat sink assembly, remove the following components: Battery (see Battery on page Service access cover (see…

• Page 79
  Remove the fan/heat sink assembly (4) by lifting it straight up. NOTE: Steps 6 through 10 apply only to computer models equipped with AMD processors. Turn the system board right-side up, with the front toward you. Disconnect the fan cable from the system board (1). Remove the Phillips 3.0 x 2.0 screw (2) that secures the fan/heat sink assembly to the system board.
• Page 80
  Remove the fan/heat sink assembly (4) by lifting straight up. Each time the fan/heat sink assembly is removed, the thermal material must be thoroughly cleaned from the system board at locations (1) and (2), from the fan/heat sink assembly at locations (3) and (5), and from the processor (4).
• Page 81
  After applying fresh thermal paste to the components, reverse the above procedure to install the fan/ heat sink assembly. Component replacement procedures…

• Page 82: Processor

  Processor NOTE: All processor spare part kits include thermal material. Description Intel Core™ i7-2620M processor (2.7 GHz, SC turbo up to 3.40 GHz, 4 MB L3), Dual 35 W Intel Core™ i5-2540M processor (2.6 GHz,SC turbo up to 3.3 GHz, 3 MB L3), Dual 35 W Intel Core™…

• Page 83
  Keyboard (see Keyboard on page Top cover (see Top cover on page USB board (see USB board on page Display assembly (see Display assembly on page Power connector (see Power connector on page System board (see System board on page Fan/heat sink assembly (see Remove the processor: Turn the processor locking screw (1) one half-turn counterclockwise until you hear a click.

• Page 84: Specifications

  Specifications Computer specifications Dimensions Depth Width Height (front to rear) Weight (lowest weight configuration) Input power Operating voltage Operating current Temperature Operating (not writing to optical disc) Operating (writing to optical disc) Nonoperating Relative humidity Operating Nonoperating Maximum altitude (unpressurized) Operating Nonoperating NOTE:…

• Page 85: 39.6-Cm (15.6-In) Display Specifications

  39.6-cm (15.6-in) display specifications Dimensions Height Width Diagonal Number of colors Contrast ratio Brightness Pixel resolution Pitch Format Configuration Backlight Character display Total power consumption Viewing angle 21.0 cm (8.27 in) 35.9 cm (14.1 in) 39.6 cm (15.6) Up to 16.8 million 300:1 (typical) 200 nits (typical) 0.259 ×…

• Page 86: Hard Drive Specifications

  Hard drive specifications Dimensions Height Width Weight Interface type Transfer rate Security Seek times (typical read, including setting) Single track Average Maximum Logical blocks Disc rotational speed Operating temperature *1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual accessible capacity is less. Actual drive specifications may differ slightly.

• Page 87: Dvd±Rw And Cd-Rw Supermulti Double-Layer Combo Drive Specifications

  DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive specifications Applicable disc Read Write Random access time Cache buffer Data transfer rate 24X CD-ROM 8X DVD-ROM 24X CD-R 16X CD-RW 8X DVD+R 4X DVD+RW 8X DVD-R 4X DVD-RW 2.4X DVD+R(9) 5X DVD-RAM Transfer mode CD-DA, CD+(E)G, CD-MIDI, CD-TEXT, CD-ROM, CD-ROM XA, MIXED MODE CD, CD-I, CD-I Bridge (Photo-CD, Video CD), Multisession CD…

• Page 88: Blu-Ray Disc Rom And Dvd±R/Rw Supermulti Double-Layer Drive Specifications

  Blu-ray Disc ROM and DVD±R/RW SuperMulti Double- Layer Drive specifications Applicable disc Read Write Random access time Cache buffer Data transfer rate 24X CD-ROM 8X DVD-ROM 4X BD 24X CD-R 16X CD-RW 8X DVD+R 4X DVD+RW 8X DVD-R 4X DVD-RW 2.4X DVD+R(9) 5X DVD-RAM 1X BD-ROM…

• Page 89: Setup Utility (Bios)

  Setup Utility (BIOS) Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Setup Utility includes settings for the types of peripherals installed, the startup sequence of the computer, and the amount of system and extended memory.

• Page 90: Navigating And Selecting In Setup Utility

  Navigating and selecting in Setup Utility Because Setup Utility is not Windows based, it does not support the TouchPad. Navigation and selection are by keystroke. ● To choose a menu or a menu item, use the arrow keys. ● To choose an item in a list or to toggle a field—for example an Enable/Disable field—use either the arrow keys or ●…

• Page 91: Updating The Bios

  Updated versions of the BIOS may be available on the HP Web site. Most BIOS updates on the HP Web site are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file.

• Page 92: Downloading A Bios Update

  Do not shut down the computer or initiate Sleep or Hibernation. Do not insert, remove, connect, or disconnect any device, cable, or cord. Access the page on the HP Web site that provides software for your computer: Windows 7—Select Start > Help and Support > Maintain.

• Page 93: Backup And Recovery

  Performing a system restore ● Backing up and recovering your information Your computer includes tools provided by the operating system and HP to help you safeguard your information and restore it if ever needed. This chapter provides information on the following topics: ●…

• Page 94: Restore

  Creating restore media HP recommends that you create either a set of recovery discs or a recovery flash drive to be sure that you can restore your computer to its original factory state if the hard drive fails, or if for any reason you cannot restore using the recovery partition tools.

• Page 95: Performing A System Restore

  Performing a system restore HP Recovery Manager software allows you to repair or restore the computer to its original factory state. HP Recovery Manager works from recovery discs, a recovery flash drive, or from a dedicated recovery partition (select models only) on the hard drive.

• Page 96
  Press at system bootup. Select the optical drive or the flash drive. Follow the on-screen instructions. Chapter 7 Backup and recovery…

• Page 97: Changing The Computer Boot Order

  Changing the computer boot order To change the boot order for recovery discs: Restart the computer. Press while the computer is restarting, and then press Select Internal CD/DVD ROM Drive from the boot options window. To change the boot order for recovery flash drive: Insert the flash drive into a USB port.

• Page 98: Using Windows Backup And Restore

  To create a screen shot: Display the screen you want to save. Copy the screen image: To copy only the active window, press To copy the entire screen, press Open a word-processing document, and then select Edit > Paste. The screen image is added to the document.

• Page 99: Using Windows System Restore Points

  Using Windows system restore points A system restore point allows you to save and name a snapshot of your hard drive at a specific point in time. You can then recover back to that point if you want to reverse subsequent changes. NOTE: Recovering to an earlier restore point does not affect data files saved or e-mails created since the last restore point.

• Page 100: Power Cord Set Requirements

  Power cord set requirements The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.

• Page 101: Requirements For Specific Countries Or Regions

  Requirements for specific countries or regions Country/region Australia Austria Belgium Canada Denmark Finland France Germany Italy Japan The Netherlands Norway The People’s Republic of China South Korea Sweden Switzerland Taiwan The United Kingdom The United States The flexible cord must be Type HO5VV-F, 3-conductor, 1.0-mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used.

• Page 102: Recycling

  When you remove these components, handle them carefully. NOTE: Materials Disposal. This HP product contains mercury in the backlight in the display assembly that might require special handling at end-of-life. Disposal of mercury might be regulated because of environmental considerations. For disposal or recycling information, contact your local authorities, or see the Electronic Industries Alliance (EIA) Web site at http://www.eiae.org.

• Page 103
  Perform the following steps to disassemble the display assembly: Remove all screw covers (1) and screws (2) that secure the display bezel to the display assembly. Lift up and out on the inside edges of the bezel on the left side (1), the top and bottom (2), and the right side (3) until the bezel disengages from the display assembly.
• Page 104
  Remove the two screws (1) that secure each hinge to the display enclosure and lift up to remove the display hinge covers (2). Remove all screws (1) that secure the display panel assembly to the display enclosure. Remove the display panel assembly (2) from the display enclosure. Chapter 9 Recycling…
• Page 105
  Turn the display panel assembly upside down and remove all screws that secure the display panel frame to the display panel. Use a sharp-edged tool to cut the tape (1) that secures the sides of the display panel to the display panel frame.
• Page 106
  Remove the backlight cables (1) from the clip (2) in the display panel. Turn the display panel upside down. Remove the backlight frame from the display panel. WARNING! The backlight contains mercury. Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury. Chapter 9 Recycling…
• Page 107
  Remove the backlight from the backlight frame. Disconnect the display cable (1) from the LCD panel. Remove the screws (2) that secure the LCD panel to the display rear panel. Release the LCD panel (3) from the display rear panel. Release the tape (4) that secures the LCD panel to the display rear panel.

• Page 108: Index

  Index AC adapter light, identifying 11 AC adapter, spare part numbers action keys, identifying 9 antenna removal 64 spare part number 22 audio, product description 4 audio-in (microphone) jack, identifying 12 audio-out (headphone) jack, identifying 12 backing up customized window, toolbar, and menu bar settings 89 personal files 89 base enclosure, spare part…

• Page 109
  78 Hard Drive Hardware Kit, spare part number 24 hard drive light, identifying 13 HDMI port, identifying 12 headphone (audio-out) jack 12 HP Recovery Manager 87 integrated webcam light, identifying 14 internal microphone, identifying jacks audio-in (microphone) 12 audio-out (headphone) 12…
• Page 110
  security 5 serviceability 5 recovering from the dedicated recovery partition 87 recovering from the recovery discs 87 recovery discs 86 recovery, system 87 removal/replacement preliminaries 30 procedures 35 restore points 91 RJ-45 (network) jack, identifying RTC battery removal 46 spare part number 21, 46 Rubber Feet Kit, spare part number 36 security cable lock…