Полная инструкция по ошибки 0x80072f8f 0x20000

Ошибка 0x80072f8f 0x20000 появляется при двух распространенных ситуациях. Первая из них – при обновлении с Windows 7 до более свежей версии или просто при установке Windows 10. Вторая частая ситуация заключается в появлении ошибки при запуске Media Creation Tool. Причины появления, как и особенности проявления в каждой них, будут разными. Но есть и хорошая новость, она заключается в том, что есть довольно четкое представление об ошибке и эффективное решение к каждой вариации проблемы.

Почему появляется ошибка 0x80072f8f 0x20000?

Нам придется разделять две ситуации появления ошибки. Хотя они и имеют идентичный код, но во всем остальном сильно отличаются. Основная причина сбой с кодом 0x80072f8f 0x20000 при установке Windows 10 – отсутствие поддержки протоколов безопасности TLS. В Windows 7 Service Pack 1 по умолчанию включена поддержка только TLS 1.0. Сейчас же сервера Microsoft более не поддерживают столь устаревший стандарт. Требуется версия TLS 1.1 и TLS 1.2, которые по умолчанию отключены в старой операционной системе Windows 7. Их включение должно исправить проблему.

Если ошибка появляется при обновлении Windows, в основном через официальную утилиту Media Creation Tool, то проблема в некорректных файлах обновления. Видимо, система пыталась загрузить файлы для апдейта, но они оказались поврежденными. Нужно принудительно удалить их.

Как исправить ошибку 0x80072f8f 0x20000 при установке Windows 10?

Как мы и писали, нам нужно заставить Windows 7 работать с TLS 1.1 и TLS 1.2. Это вполне реально сделать, если подкорректировать реестр операционной системы. Можно запустить Windows в безопасном режиме и сделать необходимые изменения. Это можно сделать вручную, но есть и более быстрый способ – запустить файл. Нам нужен один из файлов Microsoft, вот ссылка. Скачиваем его, запускаем и через пару секунд исправления должны быть внесены. Можно перезагружать ПК и снова пытаться установить Windows 10.

Что нужно сделать вручную:

1. Нажимаем комбинацию Win + R, вводим regedit и нажимаем Enter.
2. Идем по пути HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.1\Client.
3. Изменяем значение параметра DisabledByDefault на 0 (если его нет, то просто создаем его).
4. Переходим в ветку HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.2\Client.
5. Тоже создаем или изменяем существующий параметр DisabledByDefault в значение 0.

Важно! Есть еще один интересный способ – запустить установку через ISO. Для этого нужно войти на сайт Microsoft с клиентом Windows и скачать его. Обязательно следует использовать для этого телефон. Затем передаем файл на ПК и запускаем его. У многих такое решение сработало.

Как исправить ошибку при обновлении через Media Creation Tool?

Для решения проблемы нужно зачистить файлы в одной из важных директорий, а также запустить обновление другим способом.

Пошаговая инструкция:

1. Переходим по пути C:\Windows\SoftwareDistribution\Download.
2. Удаляем все файлы, которые хранятся в этой папке.
3. Кликаем правой кнопкой мыши по Пуску и выбираем «Командная строка (администратор).
4. Вводим команду wuauclt.exe /updatenow.

Теперь вы знаете, что делать, если появляется ошибка 0x80072f8f 0x20000 при разных обстоятельствах. Включение поддержки TLS 1.1 и новее поможет успешно завершить установку операционной системы, а очистка файлов и обновление через консоль избавит от неполадки при апдейте Windows.

Будем рады увидеть ваши комментарии в отношении данной ошибки. Давайте вместе сделаем статью максимально полной.

A lot of Windows users are not able to upgrade their Windows Operating System using the Media Creation Tool. When the run the application, the following error pops up.

There was a problem running this tool
We’re not sure what happened, but we’re unable to run this tool on your PC. If you continue experiencing problems, reference the error code when contacting customer support, Error code: 0x80072F8F – 0x20000

In this post, we will be talking about the 0x80072F8F – 0x20000 Windows Upgrade error and see what you can do to resolve it.

What does Error Code 0x80072f8f 0x20000 mean?

Error Code 0x80072f8f 0x20000 is a Media Creation Tool error and it appears when a user tries to run the tool to upgrade their OS. It happens because of various reasons, it can be a glitch that can be resolved by restarting the system, or the tool requires administrative privileges or needs to be unblocked.

You may also face the error code in question if TLS or Transport Layer Security protocol is disabled. It is a security protocol and is used to designate encrypted connections to send data into the applications over the network.

There are various other reasons such as misconfigured registry, corrupted temporary files, etc. Let us go to the troubleshooting guide to resolve this issue.

If you are facing Fix 0x80072F8F – 0x20000 Windows Upgrade error, try the following solutions.

1. Run the Media Creation Tool as an administrator
2. Unblock Media Creation Tool
3. Move Media Creation Tool to the Desktop and try
4. Delete Software Distribution Folder
5. Edit Registry
6. Enable TLS
7. Troubleshoot in Clean Boot

Let us talk about them in detail.

1] Run the Media Creation Tool as an administrator

Let us start by running the Media Creation Tool as an administrator. Just right-click on the tool and then select Run as administrator. You will see a UAC box asking you to confirm your action, so, click on Ok. Now, you can just use the tool normally and upgrade.

2] Unblock Media Creation Tool

Some users were able to resolve the issue by just unblocking the Media Creation Tool. So, you should try to do the same and see if it works for you. Follow the prescribed steps to unblock Media Creation Tool.

1. Right-click on the Media Creation Tool and select Properties.
2. Make sure you are on the General tab and tick Unblock.
3. Click Apply > Ok.

Now, try running the tool and see if that helps.

3] Move Media Creation Tool to the Desktop and try

For some users, the solution was as simple as moving the downloaded Media Creation Tool to the Desktop. You can also try this, as it won’t take much of your time. Just right-click on the Media Creation Tool and select Copy, go to your Desktop, and hit Ctrl + V to paste the file. Or, drag the tool from your File Explorer to the Desktop in the right panel. This will do the job for you.

4] Delete Software Distribution Folder

The Software Distribution Folder contains temporary files that can interfere with the process and cause the error code in question. We are going to clear the content of that folder and see if that works.

First of all, open Command Prompt as an administrator and run the following command.

net stop wuauserv

net stop bits

Now browse to the C:\Windows\SoftwareDistribution\Download folder and delete all the files and folders inside. You can hit Ctrl + A to select all the content and then Ctrl + D to delete them.

Now in the Command Prompt windows, type the following commands one at a time, and hit Enter:

net start wuauserv

net start bits

Finally, execute the following command.

wuauclt.exe /updatenow

Now, you can restart your computer and run the Media Creation Tool. Hopefully, it will work this time.

5] Edit Registry

If flushing out the Software Distribution folder didn’t work, let us edit registries and see if that helps. For some users, the issue was caused by misconfigured Registry Editor and was easily solved by the following steps.

Open Registry Editor by searching it out of the Start Menu.

Navigate to the following location.

Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update

Right-click on the empty space, and select New > DWORD (32-bit) Value.

Name it AllowOSUpgrade and set the Value data to 1.

Save the changes by clicking Ok.

Finally, restart your computer and try running Media Creation Tool. Hopefully, this time, you will be able to upgrade.

6] Enable TLS

TLS or Transport Layer Security is protocol and it is necessary to run the tool. If the protocol is disabled, you may see the error code in question when trying to upgrade your OS with Media Creation Tool. So, let’s enable it and see if that helps.

Before moving forward, you should make a backup of your Registry if something goes wrong. Once registries are backed up, open Notepad and paste the following content.

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\WinHttp]
"DefaultSecureProtocols"=dword:00000a00

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Internet Settings\WinHttp]
"DefaultSecureProtocols"=dword:00000a00

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.1\Client]
"DisabledByDefault"=dword:00000000
"Enabled"=dword:00000001

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.2\Client]
"DisabledByDefault"=dword:00000000
"Enabled"=dword:00000001

Now, save the file with any name, but make sure to add .reg as the extension. It is better to save the file on the desktop and with an easy-to-remember name for easy access.

Finally, double-click on the file from the Desktop, and the registry will be added.

The only thing left now is to restart your computer and use the Media Creation tool.

6] Troubleshoot in Clean Boot

If nothing works, then we are going to perform Clean Boot. It will allow you to stop all other processes and just run this one. So, perform Clean Boot and manually enable processes. Once you know which app is the cause, you can easily remove it and resolve your problem.

Hopefully, now, you are able to use the Media Creation Tool to upgrade your PC.

Similar: Fix 0x80072F8F Windows Update, Activation and Microsoft Store Error

How do I fix error 0x80072f8f?

You can fix the Media Creation error code 0x80072f8f using the solutions mentioned here. But there are some other errors 0x80072f8f. You can check our guide on how to resolve the 0x80072F8F errors for Windows Update, Activation, and Microsoft Store. We have solutions that will fix your error easily.

Also Read: Windows Media Creation Tool not working.

Если вы столкнулись с ошибкой 0x80072f8f 0x20000 при создании загрузочной флешки Windows 10 через официальную утилиту Media Creation Tool, то вероятнее всего у вас установлена Windows 7 либо Windows 8.
Она возникает из-за того что данные версии Windows уже не поддерживаются и необходимо создать загрузочную флешку другим способом.
В данной инструкции мы подробно распишем что необходимо делать в таком случае.

Для создания загрузочной флешки необходимо будет скачать дистрибутив Windows 10:
Версия x32 – https://cdn.keyslab.ru/windows/10/ProAndHome/Win10_22H2_Russian_x32.iso
Версия x64 – https://cdn.keyslab.ru/windows/10/ProAndHome/Win10_22H2_Russian_x64.iso

А так-же программа для того чтобы записать этот образ на флешку мы сделаем это на примере одной из самых популярных программ Rufus – https://github.com/pbatard/rufus/releases/download/v3.22/rufus-3.22.exe

После того как скачается образ запускаем программу, в пункте «Устройство» необходимо выбрать флешку размером от 8ГБ (рекомендуем 16). Обратите внимание что она будет форматироваться, поэтому сохраните все важные файлы. Так-же не рекомендуем использовать внешний жесткий диск, так как часто возникают ошибки при установке с них.

Далее в разделе «Метод загрузки» нажимаем «Выбрать» и находим скачанный образ. Все остальные пункты оставляем по умолчанию.

На данном этапе вы можете выбрать дополнительные параметры установки системы, которые упростят процесс установки, выбирайте их на ваше усмотрение.

Здесь программа сообщает нам о том, что флешка будет форматирована. 

Теперь дожидаемся окончания создания, в конце статус изменится на «ГОТОВ». После этого можно закрывать программу.

Теперь вы можете приступить к установке новой системы, мы подробно расписали весь процесс в нашей другой инструкции, вам необходимо будет пропустить пункт про создание загрузочного накопителя, он у вас уже есть — https://keyslab.ru/articles/kak-ustanovit-windows-10-s-fleshki/

Microsoft offers different ways to upgrade your Windows OS to the latest version. Since the introduction of Windows 11, users have been making the move to the new OS in numbers. 

That said, some Windows 7 users are still making the switch to Windows 10 after Microsoft ended support for the former.

You can upgrade through the Windows Update client, the Windows Update assistant or by using the Windows ISO file.

However, one of the common ways to upgrade Windows, especially from Windows 7 to 10, is using the Media Creation tool. 

Related: How to get and use Windows 10 Media Creation Tool

But users have been complaining about seeing error code 0x80072f8f-0x20000 when trying to use the tool. 

The common cause of the error code, especially in Windows 7, is the lack of support for TLS 1.1 and TLS 1.2.

In other cases, the error could be showing up because of the software distribution folder or application conflicts.

How to Fix Error Code 0x80072f8f 0x20000 on Windows 10/11 or Windows 7

While the issue mostly occurs on Windows 7, you may also experience it on Windows 10 when upgrading to 11.

Follow the guides below to get rid of the problem for good.

Enable TLS 1.1 and TLS 1.2

We are putting this solution at the top because it helped many users get rid of the error.

The Media Creation Tool communicates with servers that use TLS (Transport Layer Security) 1.1 and TLS 1.2. That’s because the tool has to download the setup files required for the upgrade from Microsoft’s servers.

But as it turns out, these security protocols might be disabled by default on your current Windows version.

So, the error code 0x80072f8f 20000 could be showing up because your PC can’t properly communicate with Microsoft’s servers.

Thankfully, you can enable TLS 1.1 and TLS 1.2 by making changes to the system registry.

Important: Before you begin, note that the system registry is a sensitive part of your operating system and applying the wrong changes could cause permanent damage. So, make sure you follow the steps in this guide carefully.

You can create a backup of the entire registry to be on the safe side. Here’s how to back up the entire registry:

1. Click on the Start button.
2. Go to the search box and type “regedit.exe.”
3. You can also open the Run dialog box (Win + R), type “regedit.exe,” and hit the Enter key.
4. After the Registry Editor opens, click on File in the top-left corner and select Export.
5. When the Export Registry File dialog window shows up, choose a location to save the backup, enter a name for the backup file in the File Name box, and select All under Export Range.
6. Click on the Save button.

That’s how to backup the registry. Now, follow these steps to enable TLS 1.1 and TLS 1.2:

1. Open the Registry Editor.
2. To enable TLS 1.1, head to this registry location and follow the subsequent steps:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.1\Client

Now, go to the right side of the window and create the DisabledByDefault DWORD. To do that, right-click the empty field and select New > DWORD (32-bit) Value. Change the name of the new DWORD to DisabledByDefault.

Next, double-click the DWORD and set its value to 0.

3. Go to this registry location and follow the subsequent steps to enable TLS 1.2:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.2\Client

Note: If the tree ends at Protocols, create the TLS 1.2 and Client keys under the Protocols key.

Create the DisabledByDefault DWORD and set its value to 0.

4. Restart your computer and run the Media Creation Tool again.

Delete the Software Distribution Folder

The software distribution folder is used by the Windows Update client to temporarily store files required for Windows updates. These files are stored when an update is pending for installation or download.

Sometimes, the file in the folder causes conflicts and prevents the client from completing an update. 

Since the Media Creation Tool has to download setup files required for upgrading Windows, the issue might be related to the software distribution folder. That’s because Windows may want to install pending updates before moving forward with the upgrade.

As such, deleting the folder may fix the problem.

Follow these steps:

1. Open your file explorer and go to C:\Windows\SoftwareDistribution\Download.
2. Select every file and sub folder in the folder and delete them.
3. Next, launch the Command Prompt and enter the following command: wuauclt.exe /updatenow
4. Hit the Enter key and try running the setup again.

Perform a Clean Boot

Windows error code 0x80072f8f – 0x20000 may also be appearing due to application conflicts. Some programs and services that launch during startup may be responsible for triggering the error when you run the Media Creation Tool.

You can resolve the problem by disabling those applications and running only minimal programs at Windows startup. This process is called a clean boot.

Follow these steps:

1. Open the Start menu and search for “msconfig.”
2. Click System Configuration in the search results.
3. Once the System Configuration dialog window appears, head to the Services tab.
4. Check the “Hide all Microsoft services” box and click on the Disable All button.
5. Next, switch to the Startup tab and select Open Task Manager.
6. Once the Startup tab of the Task Manager opens, select each enabled program and click on Disable.
7. Return to the System Configuration dialog and click on the OK button.
8. Restart your computer and try upgrading your operating system.

Related: How to perform a clean boot in Windows 10?

Use the Windows ISO File

As we mentioned earlier, the Media Creation Tool has to download the setup file to upgrade your PC. But for some reason, it keeps showing error code 0x80072f8f – 0x20000.

If none of the methods above helped you fix the problem, another alternative is to download the Windows setup file yourself and run the upgrade.

You should also consider downloading the ISO (Windows setup) to your mobile device and transfer it to your computer. This way, the process won’t be botched by the error.

So, follow these steps:

1. On your mobile browser, go to the Microsoft download page and download the ISO for Windows 10. A simple Google search will take you to the page. 

Note that you need at least 6 GB of free storage on your mobile device and computer.

2. After downloading the ISO file, transfer it to your computer and extract it using a program such as WinZip or 7zip. Some Windows versions can mount the ISO file as a virtual DVD.

3. Next, open the extracted – or mounted – folder and double-click on the Setup file.

4. Follow the subsequent instructions to complete the upgrade.

You can choose to keep your files and applications during the upgrade or remove everything.

If you still see an error after choosing to keep your files and programs, consider the “Remove everything” option. But before you do that, backup your important files to an external drive.

Conclusion

With the error code 0x80072f8f – 0x20000 Windows 10/11 or Windows 7 fails to upgrade and you may be left with the option of installing Windows from scratch.

However, the guides above will help you get rid of the error for good.

You can also use a PC repair tool to find and fix errors that may be triggering the problem. The tool also helps you prevent issues from occurring in the future.