Инструкция к телефону avaya 1608 i на русском

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AVAYA серии 9600

• 
  Полное Руководство пользователя для Телефонов AVAYA серии 9600

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  Полное Руководство пользователя IP-телефон 9608 и 9611G

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  Краткое руководство для AVAYA 9608

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  Краткое руководство для AVAYA 9611

• 
  Краткое руководство для AVAYA 9620

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  Краткое руководство для AVAYA 9621

• 
  Краткое руководство для AVAYA 9630

• 
  Краткое руководство для AVAYA 9640

• 
  Краткое руководство для AVAYA 9641

• 
  Краткое руководство для AVAYA 9650

AVAYA 374x DECT

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  Полное Руководство пользователя для Телефонов AVAYA 374x DECT

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  Краткое руководство для AVAYA 3720

• 
  Краткое руководство для AVAYA 3725

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  Краткое руководство для AVAYA 3740

AVAYA E129

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  Полное Руководство пользователя для Телефонов AVAYA E129

• 
  Краткое руководство для AVAYA E129

AVAYA серии 9500

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  Полное Руководство пользователя для Телефонов AVAYA серии 9500

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  Краткое руководство для AVAYA 9504

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  Краткое руководство для AVAYA 9508

AVAYA серии 1600

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  Краткое руководство для AVAYA1603

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  Краткое руководство для AVAYA1608

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  Краткое руководство для AVAYA1616

AVAYA серии 2400

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  Краткое руководство для AVAYA 2402

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  Краткое руководство для AVAYA 2410

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  Краткое руководство для AVAYA 2420

Другие модели AVAYA

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  Краткое руководство для AVAYA 4400

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  Краткое руководство для AVAYA 4601

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  Краткое руководство для AVAYA 4602

• 
  Краткое руководство для AVAYA 4610

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  Краткое руководство для AVAYA 4620

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  Краткое руководство для AVAYA 4621

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  Краткое руководство для AVAYA 4625

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  Краткое руководство для AVAYA 5402

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  Краткое руководство для AVAYA 5410

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  Краткое руководство для AVAYA 5420

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  Краткое руководство для AVAYA 5601

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  Краткое руководство для AVAYA 5602

• 
  Краткое руководство для AVAYA 5610

• 
  Краткое руководство для AVAYA 5620

• 
  Краткое руководство для AVAYA 5621

• 
  Краткое руководство для AVAYA 6400

• Page 1
  Avaya 1608/1608-I IP Deskphone User Guide 16-601446 Issue 2 February 2010…
• Page 2
  Customer or End User. Link disclaimer Avaya Inc. is not responsible for the contents or reliability of any linked Web sites referenced elsewhere within this documentation, and Avaya does not necessarily endorse the products, services, or information described or offered within them.

• Page 3: Table Of Contents

  Chapter 1: Introduction to the 1608/1608-I IP Telephone…5 Overview of phone buttons and features…6 LEDs…8 Icons in the telephone display…9 Scrolling and navigation…10 Paper labels…10 Chapter 2: Logging in to and out of your telephone…11 Logging in to your telephone…11 Logging out of your telephone…11…

• Page 4
  Turning the call timer on or off…45 Turning visual alerting on or off…45 Setting redial options…46 Setting the audio path…46 Turning show incoming call on or off…47 Setting automatic gain control…47 Changing the language…48 Viewing network information…48 Index…49 Avaya 1608/1608-I IP Deskphone User Guide February 2010…

• Page 5: Chapter 1: Introduction To The 1608/1608-I Ip Telephone

  Chapter 1: Introduction to the 1608/1608-I IP Telephone The 1608/1608–I telephone is a multiline IP telephone for use with Avaya Communication Manager or Avaya Distributed Office call processing systems. The 1608/1608- IP telephone puts convenient features and capabilities at your fingertips, including a phone screen to view and manage your calls, a contacts list, a call log, a menu of options and settings to customize your phone, and access to your voice mail.

• Page 6: Overview Of Phone Buttons And Features

  Introduction to the 1608/1608-I IP Telephone Overview of phone buttons and features Name Message Waiting Indicator Phone Display Avaya 1608/1608-I IP Deskphone User Guide Description An illuminated red light in the upper-right corner of your phone indicates you have voicemail messages waiting. If Visual Alerting is enabled, this light flashes when you receive an incoming call.

• Page 7
  For example, if you are viewing a menu, pressing the Phone/Exit button switches the phone display back to the call view. Press the A button to access the Avaya menu. The Avaya menu provides options that allow you to customize phone settings, configure call logging, select the display language, view network information, and log out.

• Page 8: Leds

  Press a labeled feature button to enable or disable that feature. The feature buttons provide access to the Avaya call management system features that have been administered for your extension. The green LED next to each feature button indicates if the feature is currently on or off.

• Page 9: Icons In The Telephone Display

  Icons are provided in the phone display to indicate the state of a call and navigation choices. The icons that appear in the phone display are described in the following table. Icon Avaya 1608/1608-I IP Deskphone User Guide Description Call/line appearance is on hold.

• Page 10: Scrolling And Navigation

  Introduction to the 1608/1608-I IP Telephone Icon Scrolling and navigation To navigate through the options and features on your telephone display, use the navigation arrows to scroll and the OK button to select lines or options. A navigation icon appears in the phone display to indicate that you can scroll to more options or information.

• Page 11: Chapter 2: Logging In To And Out Of Your Telephone

  2. Scroll down to select Log Out. Note: Log Out is not available if you are on a call. 3. Press the OK button or the Select softkey. 4. Press the Select softkey again to confirm. Avaya 1608/1608-I IP Deskphone User Guide February 2010…

• Page 12
  Logging in to and out of your telephone Avaya 1608/1608-I IP Deskphone User Guide February 2010…

• Page 13: Chapter 3: Making Calls

  2. Press the OK button or the Call softkey. Setting redial options Avaya 1608/1608-I IP Deskphone User Guide on page 46 for information on redial settings. February 2010…

• Page 14: Calling A Person From The Contacts List

  2. Scroll to the left or right to view a separate list of all, missed, answered, or outgoing calls. 3. Scroll up or down to select the person or number you want to call. 4. Press the Call softkey or the OK button. Avaya 1608/1608-I IP Deskphone User Guide February 2010…

• Page 15: Chapter 4: Handling Calls

  If Auto Hold is not enabled, you must put your active call on hold before answering the incoming call; otherwise, you will drop the active call when you answer the other one. Avaya 1608/1608-I IP Deskphone User Guide incoming call. incoming call.

• Page 16: Sending An Incoming Call Directly To Voice Mail

  1. Press the Mute button during a call so that the other person cannot hear you. 2. Press the Mute button again to unmute the call. Putting a call on hold 1. Press the Hold button to put your active call on hold. Avaya 1608/1608-I IP Deskphone User Guide February 2010…

• Page 17: Transferring A Call

  The fast blinking green LED next to the call/line appearance button indicates the call is on hold. If the active call is on a line appearance on an Avaya Distributed Office system, the red LED will also be on. 2. To resume the call when there is more than one call on hold, do one of the following: •…

• Page 18
  Handling calls Avaya 1608/1608-I IP Deskphone User Guide February 2010…

• Page 19: Chapter 5: Conference Calls

  The very fast blinking green LED next to the call/line appearance button indicates the call is being conferenced. If the active call is on a line appearance on an Avaya Distributed Office system, the red LED will also be on.

• Page 20: Putting A Conference Call On Hold

  Dropping the last person added from a conference call While active on a conference call, press the Drop button. Avaya 1608/1608-I IP Deskphone User Guide choose the call/line appearance button for the call that is on soft hold. February 2010…

• Page 21: Dropping A Person From A Conference Call

  1. From the Phone screen, select the Details softkey (if available) during a conference call. 2. Scroll to the person you want to silence. 3. Press the Silence softkey. Avaya 1608/1608-I IP Deskphone User Guide Dropping a person from a conference call February 2010…
• Page 22
  Conference calls Avaya 1608/1608-I IP Deskphone User Guide February 2010…

• Page 23: Chapter 6: Getting Your Messages

  Contact your system administrator with any questions. Logging into your voice mail 1. To log in to your voice mail, press the Message button. 2. Follow the voice prompts from your voice mail system. Avaya 1608/1608-I IP Deskphone User Guide February 2010…

• Page 24
  Getting your messages Avaya 1608/1608-I IP Deskphone User Guide February 2010…

• Page 25: Chapter 7: Bridged Call Appearances

  Joining a call on a bridged call appearance 1. Scroll to the call in progress that you want to join. 2. Press the call/line appearance button for the bridged call appearance, or press the Bridge softkey. Avaya 1608/1608-I IP Deskphone User Guide February 2010…

• Page 26: Making An Outgoing Call On A Bridged Call Appearance

  1. Press the call/line appearance button associated with the bridged call appearance. 2. Dial the telephone number, or call the person from the contacts list, or call the person from the call log. Avaya 1608/1608-I IP Deskphone User Guide February 2010…

• Page 27: Chapter 8: Shared Line Appearances

  Chapter 8: Shared line appearances If your call processing system is an Avaya Distributed Office system and depending on how it is configured, your phone may show shared line appearances on the display screen in addition to your own lines. A shared line appearance is a line that is shared among multiple users.

• Page 28: Making An Outgoing Call On A Shared Line Appearance

  1. Press the call/line button associated with the shared line appearance. 2. Dial the telephone number, or call the person from the contacts list, or call the person from the call log. Avaya 1608/1608-I IP Deskphone User Guide February 2010…

• Page 29: Chapter 9: Contacts

  Press the number key that corresponds to the letter or number you want to enter until the letter or number is displayed. b. Pause before entering the next character if the characters are on the same key. Avaya 1608/1608-I IP Deskphone User Guide on page 14. Calling…

• Page 30: Editing A Contact

  Deleting a contact 1. Press the Contacts button. 2. Scroll to the contact you want to delete. 3. Press More > Delete . 4. Press the Delete softkey again to confirm. Avaya 1608/1608-I IP Deskphone User Guide Note: February 2010…

• Page 31
  Deleting a contact Note: If you press the Cancel softkey prior to pressing the Delete softkey, your contact information will not be removed. Avaya 1608/1608-I IP Deskphone User Guide February 2010…
• Page 32
  Contacts Avaya 1608/1608-I IP Deskphone User Guide February 2010…

• Page 33: Chapter 10: Call Log

  4. Scroll down to view the date and time of the call. 5. Press the Back softkey to return to the list view. Avaya 1608/1608-I IP Deskphone User Guide Turning call logging on or off on page 35 for information about…

• Page 34: Adding An Entry From The Call Log To Your Contacts List

  However, if you are viewing the All calls list, pressing the DelAll softkey deletes all calls from the call log. 1. Press the Call Log button. 2. Select the list you want to delete. Avaya 1608/1608-I IP Deskphone User Guide February 2010…

• Page 35: Turning Call Logging On Or Off

  Log Line Calls must be turned on in order for Log Answered by Others to operate. 8. Press the On or Off softkeys, the OK button, or the right or left navigation arrow to turn call logging on or off. Avaya 1608/1608-I IP Deskphone User Guide Turning call logging on or off February 2010…

• Page 36
  Call log Avaya 1608/1608-I IP Deskphone User Guide February 2010…

• Page 37: Chapter 11: Advanced Telephone Features

  Chapter 11: Advanced telephone features Avaya call management systems provide many advanced telephone features such as Directory, Call Forwarding, and Abbreviated Dial buttons. These features are administered on the feature buttons on your telephone. The features are identified on the associated paper labels.

• Page 38: Send All Calls

  The Extension to Cellular (EC500) feature allows you to have incoming calls ring on your office telephone and your cell phone at the same time. This allows you to answer office calls while Avaya 1608/1608-I IP Deskphone User Guide February 2010…

• Page 39
  The green LED next to the feature button turns on. 2. To turn the feature off, press the EC500 feature button. The green LED next to the feature button turns off. Avaya 1608/1608-I IP Deskphone User Guide Activating Extension to Cellular (EC500) February 2010…
• Page 40
  Advanced telephone features Avaya 1608/1608-I IP Deskphone User Guide February 2010…

• Page 41: Chapter 12: Features Menu

  If the light is on, the feature is on. The red LED next to the Feature button blinks while the feature label is displayed on the screen. Avaya 1608/1608-I IP Deskphone User Guide on page 37 for more information about the features that can…

• Page 42
  Features menu Avaya 1608/1608-I IP Deskphone User Guide February 2010…

• Page 43: Chapter 13: Avaya Menu

  Chapter 13: Avaya Menu You can use the Avaya Menu to adjust and customize phone settings, configure call logging, select the display language, view network settings, and log out. The Avaya Menu has six sub-menus: Screen/Sound Call Settings Applications Advanced…

• Page 44: Changing The Ring Pattern

  3. Press the Select softkey or the OK button. 4. Select Button Clicks. 5. Press the On or Off softkeys, the OK button, or the right or left navigation arrow to turn sounds on or off. Avaya 1608/1608-I IP Deskphone User Guide February 2010…

• Page 45: Turning Error Tones On Or Off

  When the Visual Alerting option is turned on, incoming calls cause the LED in the top right corner of the phone to flash. You can turn Visual Alerting on or off. 1. Press the A button. 2. Scroll to Call Settings. Avaya 1608/1608-I IP Deskphone User Guide Turning error tones on or off February 2010…

• Page 46: Setting Redial Options

  2. Scroll to Call Settings. 3. Press the Select softkey or the OK button. 4. Select Audio Path. 5. Press the Change softkey or the OK button to toggle between Headset and Speaker. Avaya 1608/1608-I IP Deskphone User Guide February 2010…

• Page 47: Turning Show Incoming Call On Or Off

  9. Press the On or Off softkeys, the OK button, or the right or left navigation arrow to turn automatic gain control on or off. Avaya 1608/1608-I IP Deskphone User Guide Turning show incoming call on or off February 2010…

• Page 48: Changing The Language

  Viewing network information 1. Press the A button. 2. Scroll to Network Information. 3. Select Audio Parameters, IP Parameters, Quality of Service, Interfaces, or Miscellaneous. 4. Press the View softkey or the OK button. Avaya 1608/1608-I IP Deskphone User Guide February 2010…

• Page 49: Index

  … call settings configuring audio path … configuring visual alerts … Call Settings configuring call timers … Avaya 1608/1608-I IP Deskphone User Guide Index configuring show incoming call … redial options … Call Timers configuring … call/line appearance button LEDs about …
• Page 50
  Language changing … LEDs about … legal notices … logging in to your telephone … Avaya 1608/1608-I IP Deskphone User Guide logging out of telephone … logging out of your telephone … making calls … muting calls … navigation arrows right and left …

• Page 1
  IP Office 9.0 1608/1616 Phone User Guide 15-601040 Issue 07g — (03 April 2014)
• Page 2
  Concurrent User License (CU). End User may install and use the Software on multiple Designated Processors or one or more Servers, so long as only the licensed number of Units are accessing and using the Software at any given time. A “Unit” means the unit on which Avaya, at its sole discretion, bases the pricing of its licenses and can be, without limitation, an agent, port or user, an e-mail or voice mail account in the name of a person or corporate function (e.g., webmaster or helpdesk), or a directory entry in the administrative database utilized by the…
• Page 3
  Each Product has its own ordering code. Note that each instance of a Product must be separately licensed and ordered. “Instance” means one unique copy of the Software. For example, if the end user customer or Avaya channel partner would like to install two instances of the same type of Products, then two Products of that type must be ordered.
• Page 4
  Contact Avaya Support See the Avaya Support website: http://support.avaya.com for product notices and articles, or to report a problem with your Avaya product. For a list of support telephone numbers and contact addresses, go to the Avaya Support website: http://support.avaya.com, scroll to the bottom of the page, and select Contact Avaya Support.

• Page 5: Table Of Contents

  …………..16 Conference Calls 1.7 Labels …………..17 8.1 Starting a Conference …………..62 1.8 IP Phone Features (1608 and 1616) …………..17 8.2 Adding a Call to a Conference …………..62 1.9 The Main Phone Menus …………..18 8.3 Viewing Conference Details …………..

• Page 6
  18.8 Group Membership …………..159 16.2.12 Flash Hook …………….131 18.9 Group Service Status …………..159 16.2.13 Group BLF …………….131 18.10 Mobile Twinning …………..160 1608/1616 Phone User Guide Page 6 IP Office 9.0 15-601040 Issue 07g (03 April 2014)
• Page 7
  22.25 Mobile Twinning …………..192 22.26 Park Call …………..193 22.27 Park Slot Number …………..193 22.28 Ringing Line Preference …………..193 22.29 Short Codes …………..193 1608/1616 Phone User Guide Page 7 IP Office 9.0 15-601040 Issue 07g (03 April 2014)

• Page 9: Introduction

  Chapter 1. Introduction 1608/1616 Phone User Guide Page 9 IP Office 9.0 15-601040 Issue 07g (03 April 2014)

• Page 11: Important Safety Information

  Introduction: 1. Introduction This guide is for 1608 and 1616 phones when being used on an Avaya IP Office telephone system running in IP Office Essential Edition, Preferred Edition, Advanced Edition or Server Edition mode. 1616 Telephone 1608 Telephone 1.1 Important Safety Information Warning: This handset may pickup small metal objects such as metal pins or staples.

• Page 12: 08 Phones

  The microphone is located at the bottom right of the keypad. · The phone includes a headset socket for connection of phone headsets. · The 1608 and 1616 phones are connect to the telephone system via the IP data network and so have some additional options, see…

• Page 13: 16 Phones

  The microphone is located at the bottom right of the keypad. · The phone includes a headset socket for connection of phone headsets. · The 1608 and 1616 phones are connect to the telephone system via the IP data network and so have some additional options, see…

• Page 14: Button Modules

  · When used with buttons modules, the 1616 must use a separate power supply unit. It cannot use Power over Ethernet (PoE) to drive the phone and the button modules. · The button module used for 1416 phones is not interchangeable with that used for 1616 phones and vice versa. 1608/1616 Phone User Guide Page 14 IP Office 9.0…

• Page 15: Phone Keys

  These button represent calls that you can make or receive. Feature Buttons — Those key not configured as appearance keys can be used for other functions. · 1608/1616 Phone User Guide Page 15 IP Office 9.0 15-601040 Issue 07g (03 April 2014)

• Page 16: The Phone Stand

  This peg can be reversed to more securely anchor the handset when the stand places the phone in an upright position. On the 1416 and 1616 phones, the angle of the phone display can also be adjusted as shown below. 1608/1616 Phone User Guide Page 16 IP Office 9.0…

• Page 17: Labels

  1.8 IP Phone Features (1608 and 1616) The 1608 and 1616 phones connect to the phone system using an IP connection and support a number of additional features: · The phone uses a 10/100 Ethernet connection to connect to the telephone system via the IP network.

• Page 18: The Main Phone Menus

  The action of each button is normally set by the system administrator. However you can also use the self-administer menu to select and assign actions to the buttons. 1608/1616 Phone User Guide Page 18 IP Office 9.0 15-601040 Issue 07g (03 April 2014)

• Page 19
  You can also use the left arrow key to switch between the Appearance menu , Features menu and Button Features menu. 1608/1616 Phone User Guide Page 19 IP Office 9.0 15-601040 Issue 07g (03 April 2014)

• Page 20: Other Menus

  Visual Voice menu diagram shows a summary of the menu options. 1608/1616 Phone User Guide Page 20 IP Office 9.0 15-601040 Issue 07g (03 April 2014)

• Page 21: Phone Status Letters

  · S = System Alarm If you are configured as a system administrator , an S in the phone’s display indicates a system alarm 1608/1616 Phone User Guide Page 21 IP Office 9.0 15-601040 Issue 07g (03 April 2014)

• Page 22: Appearance Buttons/Menu

  Those buttons that have not been configured as appearance buttons can be used as feature buttons 1608/1616 Phone User Guide Page 22 IP Office 9.0 15-601040 Issue 07g (03 April 2014)

• Page 23: Using The Appearance Menu

  To access these, press the >> double-arrow soft key and select the required function. 1608/1616 Phone User Guide Page 23 IP Office 9.0 15-601040 Issue 07g (03 April 2014)

• Page 24: Call Apperance Buttons

  Red off. Inaccessible The button pressed is not accessible. The call is still dialing, ringing or cannot be bridged into. Green broken flash. 1608/1616 Phone User Guide Page 24 IP Office 9.0 15-601040 Issue 07g (03 April 2014)

• Page 25
  The call that you made or received on the call appearance has been put on hold by the other party. Holding You have put the call on hold. 1608/1616 Phone User Guide Page 25 IP Office 9.0 15-601040 Issue 07g (03 April 2014)

• Page 26: Bridged Appearance Buttons

  Green flash. Red off. Inaccessible The button pressed is not useable. The call is still dialing, ringing or cannot be bridged into. Green broken flash. 1608/1616 Phone User Guide Page 26 IP Office 9.0 15-601040 Issue 07g (03 April 2014)

• Page 27
  If the other user puts their call on the matching call appearance on hold, your bridged appearance will indicate the held call. You can retrieve the held call by pressing the Pickup soft key or pressing the bridged appearance button. 1608/1616 Phone User Guide Page 27 IP Office 9.0…

• Page 28: Call Coverage Buttons

  The user has answered the call requiring coverage. Green on. Red off. On Hold Here The covered call has been put on hold by the call coverage button user. Green fast flash. 1608/1616 Phone User Guide Page 28 IP Office 9.0 15-601040 Issue 07g (03 April 2014)

• Page 29
  If the call is from another internal user and they put the call on hold, the held state is indicated. You can retrieve the call from hold by pressing the call coverage button again. 1608/1616 Phone User Guide Page 29 IP Office 9.0…

• Page 30: Line Appearance Buttons

  Green flash. Red off. Inaccessible The button pressed is not accessible. The call is still dialing, ringing, routing or cannot be Green broken bridged into. flash. 1608/1616 Phone User Guide Page 30 IP Office 9.0 15-601040 Issue 07g (03 April 2014)

• Page 31: Making Calls

  Chapter 2. Making Calls 1608/1616 Phone User Guide Page 31 IP Office 9.0 15-601040 Issue 07g (03 April 2014)

• Page 32: 2. Making Calls

  If the call is external and no external line is currently available, the message WAITING FOR LINE is displayed. The display will indicate when the call is connected to the destination or to an outgoing line. 1608/1616 Phone User Guide Page 32 IP Office 9.0…

• Page 33: En-Bloc Dialing

  En-Bloc Dial. 5. Use the left and right arrow keys to change the setting or use the indicated soft key. 1608/1616 Phone User Guide Page 33 IP Office 9.0 15-601040 Issue 07g (03 April 2014)

• Page 34: Call Soft Key Options

  Quiet the ringer for the current alerting call. The call will continue alerting until either answered or it goes to voicemail. · Pickup Answer the call that is held or alerting another user. · ToVM Send an alerting call to your voicemail. 1608/1616 Phone User Guide Page 34 IP Office 9.0 15-601040 Issue 07g (03 April 2014)

• Page 35: Calling A Person From The Contacts List

  2. Press the Call soft key or OK to call the number displayed in the call record. 1608/1616 Phone User Guide Page 35 IP Office 9.0 15-601040 Issue 07g (03 April 2014)

• Page 36: Redialling A Previous Number

  Feature Button self-administer function can be used to assign a feature button as a page button using the Group Paging action. 1608/1616 Phone User Guide Page 36 IP Office 9.0 15-601040 Issue 07g (03 April 2014)

• Page 37: Withholding Your Number

  Access Control Your system administrator can configure whether you can access this menu option. See Menu Access Control 1608/1616 Phone User Guide Page 37 IP Office 9.0 15-601040 Issue 07g (03 April 2014)

• Page 38: Adjust The Call Volume

  HEADSET key is lit. Pressing the key again will end the call. · If the call is connected on the phone’s handset, replacing the handset will end the call. 1608/1616 Phone User Guide Page 38 IP Office 9.0 15-601040 Issue 07g (03 April 2014)

• Page 39: Answering Calls

  Chapter 3. Answering Calls 1608/1616 Phone User Guide Page 39 IP Office 9.0 15-601040 Issue 07g (03 April 2014)

• Page 40: 3. Answering Calls

  1. This guide assumed that auto hold is enabled (the default). The system administrator can disable auto hold for the system, in which case calls are automatically disconnected rather than held. 1608/1616 Phone User Guide Page 40 IP Office 9.0…

• Page 41: Divert A Call To Voicemail

  Access Control Your system administrator can configure whether you can access this menu option. See Menu Access Control 1608/1616 Phone User Guide Page 41 IP Office 9.0 15-601040 Issue 07g (03 April 2014)

• Page 42: Call Pickup

  Pickup a call ringing a user’s extension number (N). · Pickup a Group Members Call: *53*N# Pickup a call ringing the members of a group (N). This does not necessarily have to be a group call. 1608/1616 Phone User Guide Page 42 IP Office 9.0…

• Page 43: Redialling

  Chapter 4. Redialling 1608/1616 Phone User Guide Page 43 IP Office 9.0 15-601040 Issue 07g (03 April 2014)

• Page 44: Redial A Call (One Mode)

  10 most recent outgoing calls. 2. Press the Call soft key or OK to call the number displayed in the call record. 3. Continue in the same way as for a normal dialed call. 1608/1616 Phone User Guide Page 44 IP Office 9.0…

• Page 45: Selecting Your Redial Mode

  6. Use either the Change soft key or the left or right arrow keys to change the mode. 7. When the required mode is displayed, press the Done soft key. 1608/1616 Phone User Guide Page 45 IP Office 9.0 15-601040 Issue 07g (03 April 2014)

• Page 46: View Call Details

  5. Using the telephone keypad and the Bksp soft key you can edit the name and the number. 6. When the name and number are set as required, press the Save soft key. To return without saving the name and number, press the Cancel soft key. 1608/1616 Phone User Guide Page 46 IP Office 9.0…

• Page 47: Holding And Parking Calls

  Chapter 5. Holding and Parking Calls 1608/1616 Phone User Guide Page 47 IP Office 9.0 15-601040 Issue 07g (03 April 2014)

• Page 48: 5. Holding And Parking Calls

  … can be used with conference calls..can be used to start or add calls to a conference..the call is assigned a unique ID. 1608/1616 Phone User Guide Page 48 IP Office 9.0 15-601040 Issue 07g (03 April 2014)

• Page 49: Holding Calls

  · You can press the >> double-arrow soft key. · Press the Pickup soft key to take the call off hold. 1608/1616 Phone User Guide Page 49 IP Office 9.0 15-601040 Issue 07g (03 April 2014)

• Page 50: Switching Between Calls

  Note: If you are the only internal user in the conference, depending on your telephone systems configuration, dropping yourself might end the conference. Consult your system administrator for details. 1608/1616 Phone User Guide Page 50 IP Office 9.0 15-601040 Issue 07g (03 April 2014)

• Page 51: Parking Calls

  Parks the held call using the park number dialed in place of N. · Unpark Call: *38*N# Unpark the call parked using the park number N. 1608/1616 Phone User Guide Page 51 IP Office 9.0 15-601040 Issue 07g (03 April 2014)

• Page 52: Park Using The Menu

  Your system administrator can configure whether you can access this menu option. See Menu Access Control Access Control Your system administrator can configure whether you can access this menu option. See Menu Access Control 1608/1616 Phone User Guide Page 52 IP Office 9.0 15-601040 Issue 07g (03 April 2014)

• Page 53: Park & Page

  3. Dial * and then press Dir. Select the required user or hunt group from the directory and press Page. To Unpark a Call 1. Dial the park slot number that was assigned to the parked call. 1608/1616 Phone User Guide Page 53 IP Office 9.0…

• Page 54: Ip Office 9.0

  1608/1616 Phone User Guide Page 54 IP Office 9.0 15-601040 Issue 07g (03 April 2014)

• Page 55: 1608/1616 Phone User Guide

  Chapter 6. Transferring Calls 1608/1616 Phone User Guide Page 55 IP Office 9.0 15-601040 Issue 07g (03 April 2014)

• Page 56: Transferring Calls

  Complete to connect the two calls. Held calls that are not pending transfer will not be affected. Moreover, it is not possible to have more than one call ‘on hold pending transfer.’ 1608/1616 Phone User Guide Page 56 IP Office 9.0…

• Page 57: Transfer To Your Mobile Phone

  2. If necessary, use the p up and down q arrow keys to highlight Transfer to Mobile. Press Select. Access Control Your system administrator can configure whether you can access this menu option. See Menu Access Control 1608/1616 Phone User Guide Page 57 IP Office 9.0 15-601040 Issue 07g (03 April 2014)

• Page 59: Account Codes

  Chapter 7. Account Codes 1608/1616 Phone User Guide Page 59 IP Office 9.0 15-601040 Issue 07g (03 April 2014)

• Page 60: Forced Account Code Entry

  Access to the enter account code menu can be assigned to a feature button configured with the Account Code Entry action. The button can also be preset with a specific account code. 1608/1616 Phone User Guide Page 60 IP Office 9.0 15-601040 Issue 07g (03 April 2014)

• Page 61: Conference Calls

  Chapter 8. Conference Calls 1608/1616 Phone User Guide Page 61 IP Office 9.0 15-601040 Issue 07g (03 April 2014)

• Page 62: Starting A Conference

  5. If they do not want to join the call or do not answer, press DROP and then press the appearance key of the held call (fast green flash). 1608/1616 Phone User Guide Page 62 IP Office 9.0 15-601040 Issue 07g (03 April 2014)

• Page 63: Viewing Conference Details

  Warning: This only applies to conference calls hosted by your own telephone system. Holding your call to a conference hosted on another telephone system may cause that conference to hear your system’s music on hold. 1608/1616 Phone User Guide Page 63 IP Office 9.0…

• Page 65: Headset/Handsfree Operation

  Chapter 9. Headset/Handsfree Operation 1608/1616 Phone User Guide Page 65 IP Office 9.0 15-601040 Issue 07g (03 April 2014)

• Page 66: Headset Operation

  Headset Operation Settings You can adjust the following headset settings: Headset Volume · Default Audio Path · Headset Automatic Gain Control On/Off · 1608/1616 Phone User Guide Page 66 IP Office 9.0 15-601040 Issue 07g (03 April 2014)

• Page 67: Headset Volume

  On/Off soft key. 6. When completed, press the Done soft key. 7. Press the Exit soft key to exit the menus. 1608/1616 Phone User Guide Page 67 IP Office 9.0 15-601040 Issue 07g (03 April 2014)

• Page 68: Handsfree Speaker Operation

  Handsfree Operation Settings You can adjust the following handsfree settings: Speaker Volume · Default Audio Path · Speaker Automatic Gain Control On/Off · 1608/1616 Phone User Guide Page 68 IP Office 9.0 15-601040 Issue 07g (03 April 2014)

• Page 69: Speaker Volume

  On/Off soft key. 6. When completed, press the Done soft key. 7. Press the Exit soft key to exit the menus. 1608/1616 Phone User Guide Page 69 IP Office 9.0 15-601040 Issue 07g (03 April 2014)

• Page 71: Contacts/Directory

  Chapter 10. Contacts/Directory 1608/1616 Phone User Guide Page 71 IP Office 9.0 15-601040 Issue 07g (03 April 2014)

• Page 72: 10. Contacts/Directory

  3. The system administrator can set users and hunt groups as Ex Directory. Those users and hunt groups are then not included in the directory. 1608/1616 Phone User Guide Page 72 IP Office 9.0…

• Page 73: Viewing Contacts Details

  It is also present for external directory entries if you have been setup as a system phone user by the system administrator. Edit · Edit the name and number. Delete · Delete the name and number. 1608/1616 Phone User Guide Page 73 IP Office 9.0 15-601040 Issue 07g (03 April 2014)

• Page 74: Make A Call From The Directory

  · To view additional details about the currently displayed name, press the Details key. · When the required entry is displayed, press Select. 3. You will be returned to the menu in which you selected the Dir soft key. 1608/1616 Phone User Guide Page 74 IP Office 9.0…

• Page 75: Adding A New Contact

  · External directory contacts imported by the system cannot be edited. · However, if a local entry is created with the same name or number as an imported entry, the imported entry is discarded in favor of the local one. 1608/1616 Phone User Guide Page 75 IP Office 9.0…

• Page 76: Add A Contact From The Call Log

  5. Using the telephone keypad and the Bksp soft key you can edit the name and the number. 6. When the name and number are set as required, press the Save soft key. To return without saving the name and number, press the Cancel soft key. 1608/1616 Phone User Guide Page 76 IP Office 9.0…

• Page 77: Editing A Contact

  · External directory contacts imported by the system cannot be edited. · However, if a local entry is created with the same name or number as an imported entry, the imported entry is discarded in favor of the local one. 1608/1616 Phone User Guide Page 77 IP Office 9.0…

• Page 78: Deleting A Contact

  · External directory contacts imported by the system cannot be edited. · However, if a local entry is created with the same name or number as an imported entry, the imported entry is discarded in favor of the local one. 1608/1616 Phone User Guide Page 78 IP Office 9.0…

• Page 79: Call Log

  Chapter 11. Call Log 1608/1616 Phone User Guide Page 79 IP Office 9.0 15-601040 Issue 07g (03 April 2014)

• Page 80: 11. Call Log

  2. The call log on other types of phones is a local call log maintained by that phone. It will not move with you when you hot desk and it will be lost if the phone is restarted. 3. The redial function uses the outgoing call records stored in the call log. 1608/1616 Phone User Guide Page 80 IP Office 9.0…

• Page 81: Using The Call Log

  2. Press the Call soft key or OK to call the number displayed in the call record. 1608/1616 Phone User Guide Page 81 IP Office 9.0 15-601040 Issue 07g (03 April 2014)

• Page 82: Viewing Call Details

  Add the name and number to your personal directory. You can edit the details before they are added. · Back Go back to the normal call screen to select another call record. 1608/1616 Phone User Guide Page 82 IP Office 9.0…

• Page 83: Deleting A Record

  2. Press the More soft key. 3. Press the Del All soft key to delete all your call log records. 1608/1616 Phone User Guide Page 83 IP Office 9.0 15-601040 Issue 07g (03 April 2014)

• Page 84: Adding A Record To Your Contacts

  5. Using the telephone keypad and the Bksp soft key you can edit the name and the number. 6. When the name and number are set as required, press the Save soft key. To return without saving the name and number, press the Cancel soft key. 1608/1616 Phone User Guide Page 84 IP Office 9.0…

• Page 85: Voicemail

  Chapter 12. Voicemail 1608/1616 Phone User Guide Page 85 IP Office 9.0 15-601040 Issue 07g (03 April 2014)

• Page 86: Message Waiting Indication

  The Message Waiting Indicator (MWI) indicates new messages in the voicemail mailbox. It remains lit until you play each new message. The system administrator can also configure it so that you receive new message waiting indication for a hunt group or hunt groups. 1608/1616 Phone User Guide Page 86 IP Office 9.0 15-601040 Issue 07g (03 April 2014)

• Page 87: Checking Messages

  (24 hours for embedded voicemail, 30 days for Voicemail Pro). For voicemail messages on a Voicemail Pro system, the system administrator can customize the delay and can also apply automatic deletion times to new and saved messages. 1608/1616 Phone User Guide Page 87 IP Office 9.0…

• Page 88: Sending A Message

  Switch between the different sets of available soft key functions. · Others Add other extension numbers to which you want to send the message. · Record Record the message again. 1608/1616 Phone User Guide Page 88 IP Office 9.0 15-601040 Issue 07g (03 April 2014)

• Page 89: Mailbox Greeting

  Intuity voicemail allows a number of greeting to be recorded and then used for different call types (internal, external, etc). These greetings are setup and recorded through the mailbox voice prompt interface or using the one-X Portal for IP Office application. 1608/1616 Phone User Guide Page 89 IP Office 9.0…

• Page 90: Mailbox Name

  Switch between the different sets of available soft key functions. · Submit Submit the new recording as your mailbox name. · Delete Delete your current mailbox name. The voicemail will use the default name. 1608/1616 Phone User Guide Page 90 IP Office 9.0 15-601040 Issue 07g (03 April 2014)

• Page 91: Email Mode

  5. When the required setting is displayed, press the Select soft key. To exit without changing the setting, press the Exit soft key. Access Control Your system administrator can configure whether you can access this menu option. See Menu Access Control 1608/1616 Phone User Guide Page 91 IP Office 9.0 15-601040 Issue 07g (03 April 2014)

• Page 92: Changing Your Voicemail Code

  Voicemail. 2. Press the Select soft key. 3. Press the On or Off soft key to change the setting. 1608/1616 Phone User Guide Page 92 IP Office 9.0 15-601040 Issue 07g (03 April 2014)

• Page 93: Transfer To Voicemail

  6. You will now see the visual voice menu Access Control Your system administrator can configure whether you can access this menu option. See Menu Access Control 1608/1616 Phone User Guide Page 93 IP Office 9.0 15-601040 Issue 07g (03 April 2014)

• Page 95: Logging In/Out

  Chapter 13. Logging In/Out 1608/1616 Phone User Guide Page 95 IP Office 9.0 15-601040 Issue 07g (03 April 2014)

• Page 96: 13. Logging In/Out

  Login to a phone using your extension number (N) and login code (P). · Log Out: *36 Log yourself out from the phone where you are currently logged in. 1608/1616 Phone User Guide Page 96 IP Office 9.0 15-601040 Issue 07g (03 April 2014)

• Page 97: Logging In

  2. The login menu is displayed. Enter your extension number. 3. Press the Next soft key. Enter your login code. 4. Press the Done soft key. 1608/1616 Phone User Guide Page 97 IP Office 9.0 15-601040 Issue 07g (03 April 2014)

• Page 98: Logout

  5. The phone is now locked as indicated by the display. Access Control Your system administrator can configure whether you can access this menu option. See Menu Access Control 1608/1616 Phone User Guide Page 98 IP Office 9.0 15-601040 Issue 07g (03 April 2014)

• Page 99: Auto Lock

  1. Press the Unlock soft key. 2. Enter your login code. 3. Press the Done soft key. 1608/1616 Phone User Guide Page 99 IP Office 9.0 15-601040 Issue 07g (03 April 2014)

• Page 100: Changing Your Login Code

  3. Press the Select soft key. 4. Press the Log Out soft key. 5. The phone now displays the menu for unregistered phone log in 1608/1616 Phone User Guide Page 100 IP Office 9.0 15-601040 Issue 07g (03 April 2014)

• Page 101: Redirecting Calls

  Chapter 14. Redirecting Calls 1608/1616 Phone User Guide Page 101 IP Office 9.0 15-601040 Issue 07g (03 April 2014)

• Page 102: 14. Redirecting Calls

  Internal External Voicemail Follow Me Follow Me To Follow Me Here Forward Forward on Busy Forward on No Answer Forward Unconditional Do Not Disturb Twinning 1608/1616 Phone User Guide Page 102 IP Office 9.0 15-601040 Issue 07g (03 April 2014)

• Page 103: Follow Me

  · Cancel All Forwarding: *00 Switch off any forwarding. Includes forward unconditional, forward on busy, forward on no answer, follow me and do not disturb. 1608/1616 Phone User Guide Page 103 IP Office 9.0 15-601040 Issue 07g (03 April 2014)

• Page 104: Follow Me To (Features Menu)

  · To change the destination of the setting, press the Edit soft key. Access Control Your system administrator can configure whether you can access this menu option. See Menu Access Control 1608/1616 Phone User Guide Page 104 IP Office 9.0 15-601040 Issue 07g (03 April 2014)

• Page 105: Follow Me Here (Features Menu)

  · Press the Save soft key to set the follow me here. Access Control Your system administrator can configure whether you can access this menu option. See Menu Access Control 1608/1616 Phone User Guide Page 105 IP Office 9.0 15-601040 Issue 07g (03 April 2014)

• Page 106: Forwarding Calls

  , the telephone system will attempt to redirect forwarded calls to voicemail if they are still unanswered after having rung for your no answer time (default 15 seconds). This is not always possible for calls that have been forwarded to an external number. 1608/1616 Phone User Guide Page 106 IP Office 9.0…

• Page 107: Default Short Codes

  · Switch Forward On Busy On: *03 · Switch Forward On Busy Off: *04 · Switch Forward on No Answer On: *05 · Switch Forward on No Answer Off: *06 1608/1616 Phone User Guide Page 107 IP Office 9.0 15-601040 Issue 07g (03 April 2014)

• Page 108: Forward Unconditional (Status Menu)

  · Select edit to change the number to which calls are forwarded. Access Control Your system administrator can configure whether you can access this menu option. See Menu Access Control 1608/1616 Phone User Guide Page 108 IP Office 9.0 15-601040 Issue 07g (03 April 2014)

• Page 109: Forward Unconditional (Features Menu)

  Only, External and Group, Non Group Calls and All Calls. Access Control Your system administrator can configure whether you can access this menu option. See Menu Access Control 1608/1616 Phone User Guide Page 109 IP Office 9.0 15-601040 Issue 07g (03 April 2014)

• Page 110: Forward On No Answer (Status Menu)

  Selecting Change will set a forward on busy/no answer destination, it will not change the forward unconditional destination. Access Control Your system administrator can configure whether you can access this menu option. See Menu Access Control 1608/1616 Phone User Guide Page 110 IP Office 9.0 15-601040 Issue 07g (03 April 2014)

• Page 111: Forward On Busy (Status Menu)

  Selecting Change will set a forward on busy/no answer destination, it will not change the forward unconditional destination. Access Control Your system administrator can configure whether you can access this menu option. See Menu Access Control 1608/1616 Phone User Guide Page 111 IP Office 9.0 15-601040 Issue 07g (03 April 2014)

• Page 112: Forward On Busy/No Answer (Features Menu)

  Selecting Change will set a forward on busy/no answer destination, it will not change the forward unconditional destination. Access Control Your system administrator can configure whether you can access this menu option. See Menu Access Control 1608/1616 Phone User Guide Page 112 IP Office 9.0 15-601040 Issue 07g (03 April 2014)

• Page 113: Do Not Disturb

  · Cancel All Forwarding: *00 Switch off any forwarding. Includes forward unconditional, forward on busy, forward on no answer, follow me and do not disturb. 1608/1616 Phone User Guide Page 113 IP Office 9.0 15-601040 Issue 07g (03 April 2014)

• Page 114: Dnd On/Off (Features Menu)

  · use the Delete soft key to delete the number shown. Access Control Your system administrator can configure whether you can access this menu option. See Menu Access Control 1608/1616 Phone User Guide Page 114 IP Office 9.0 15-601040 Issue 07g (03 April 2014)

• Page 115: Twinning

  Using the phone menus you can switch use of mobile twinning on/off and change the destination number for twinned calls. 1608/1616 Phone User Guide Page 115 IP Office 9.0…

• Page 116: Mobile Twinning Control

  7. When a number has been entered, you can access the Enable and Disable soft keys to turn use of mobile twinning on or off. The Clear soft key removes the existing twinning number in order to allow entry of a new number. 1608/1616 Phone User Guide Page 116 IP Office 9.0…

• Page 117: Transfering A Call To Your Mobile Phone

  3. To turn twinning off, press the Off soft key. Alternatively, to access the mobile twinning settings, press the Details soft key. See Mobile Twinning Control 1608/1616 Phone User Guide Page 117 IP Office 9.0 15-601040 Issue 07g (03 April 2014)

• Page 119: Groups

  Chapter 15. Groups 1608/1616 Phone User Guide Page 119 IP Office 9.0 15-601040 Issue 07g (03 April 2014)

• Page 120: 15. Groups

  Set a hunt group into night service status by entering its extension number (N). · Night Service Status Off: *21*N# Take a hunt group out of night service status by entering its extension number (N). 1608/1616 Phone User Guide Page 120 IP Office 9.0…

• Page 121: Group Membership

  The system administrator is able to configure if you can access the Membership, State and Fallback options of a group. If you are not configured for any groups then the Group menu is not shown. 1608/1616 Phone User Guide Page 121 IP Office 9.0…

• Page 122: Group Membership On/Off (Features Menu)

  The system administrator is able to configure if you can access the Membership, State and Fallback options of a group. If you are not configured for any groups then the Group menu is not shown. 1608/1616 Phone User Guide Page 122 IP Office 9.0…

• Page 123: Group Service Status And Fallback

  The system administrator is able to configure if you can access the Membership, State and Fallback options of a group. If you are not configured for any groups then the Group menu is not shown. 1608/1616 Phone User Guide Page 123 IP Office 9.0…

• Page 124: Changing The Group Service Status (Features Menu)

  The system administrator is able to configure if you can access the Membership, State and Fallback options of a group. If you are not configured for any groups then the Group menu is not shown. 1608/1616 Phone User Guide Page 124 IP Office 9.0…

• Page 125: Changing The Group Service Status (Status Menu)

  The system administrator is able to configure if you can access the Membership, State and Fallback options of a group. If you are not configured for any groups then the Group menu is not shown. 1608/1616 Phone User Guide Page 125 IP Office 9.0…

• Page 126: Changing The Group Fallback

  The system administrator is able to configure if you can access the Membership, State and Fallback options of a group. If you are not configured for any groups then the Group menu is not shown. 1608/1616 Phone User Guide Page 126 IP Office 9.0…

• Page 127: Button Features

  Chapter 16. Button Features 1608/1616 Phone User Guide Page 127 IP Office 9.0 15-601040 Issue 07g (03 April 2014)

• Page 128: Programming A Button

  11.Repeat the process to program another button or press Back and then Exit to finish. Access Control Your system administrator can configure whether you can access this menu option. See Menu Access Control 1608/1616 Phone User Guide Page 128 IP Office 9.0 15-601040 Issue 07g (03 April 2014)

• Page 129: Features

  CPark · Some actions are not supported on all phones. However they may be set for users who hot desk between different types of phone. 1608/1616 Phone User Guide Page 129 IP Office 9.0 15-601040 Issue 07g (03 April 2014)

• Page 130: Abbreviated Dial

  The button can be setup with a target user number or left blank for number entry when the button is pressed. The button can be pressed again to unpark the call. Status Button — Parked Call Green flash. 1608/1616 Phone User Guide Page 130 IP Office 9.0 15-601040 Issue 07g (03 April 2014)

• Page 131: Call Pickup

  IP address. 16.2.18 Send All Calls A button configured with this action can be used to switch do not disturb on or off. Status Button 1608/1616 Phone User Guide Page 131 IP Office 9.0 15-601040 Issue 07g (03 April 2014)

• Page 132: Suppress Digits

  · Acquire — Seize the user’s current call. · Intrude — Join the user’s current call, turning it into a conference call. · Listen — Start silent monitoring of the user’s call. 1608/1616 Phone User Guide Page 132 IP Office 9.0…

• Page 133: Phone Settings

  Chapter 17. Phone Settings 1608/1616 Phone User Guide Page 133 IP Office 9.0 15-601040 Issue 07g (03 April 2014)

• Page 134: 17. Phone Settings

  · Headset Volume Ring Sound · · Speaker Volume Ringer Volume · · · Automatic Gain Control Internal Auto Answer · Default Audio Path · 1608/1616 Phone User Guide Page 134 IP Office 9.0 15-601040 Issue 07g (03 April 2014)

• Page 135: Mobile Twinning

  Access Control Your system administrator can configure whether you can access this menu option. See Menu Access Control 1608/1616 Phone User Guide Page 135 IP Office 9.0 15-601040 Issue 07g (03 April 2014)

• Page 136: Redial Mode

  6. Use either the Change soft key or the left or right arrow keys to change the mode. 7. When the required mode is displayed, press the Done soft key. 1608/1616 Phone User Guide Page 136 IP Office 9.0 15-601040 Issue 07g (03 April 2014)

• Page 137: En-Bloc Dialing

  Lock the phone after the indicated number of minutes. 8. Press the Done soft key. Access Control Your system administrator can configure whether you can access this menu option. See Menu Access Control 1608/1616 Phone User Guide Page 137 IP Office 9.0 15-601040 Issue 07g (03 April 2014)

• Page 138: Ringer Controls

  Disable Ringer. 5. Press the Change soft key to change the setting. Selecting On will turn the ringer off. 1608/1616 Phone User Guide Page 138 IP Office 9.0 15-601040 Issue 07g (03 April 2014)

• Page 139: Visual Alerting

  5. Press the Change soft key to change the setting. · Ring Use normal ringing. · Abbr Use a single non-repeated ring (abbreviated ring). · Off No ring. 1608/1616 Phone User Guide Page 139 IP Office 9.0 15-601040 Issue 07g (03 April 2014)

• Page 140: Ring Sound

  · To leave the menu without making any changes press the Cancel soft key. 4. When completed, press the Done soft key. 5. Press the Exit soft key to exit the menus. 1608/1616 Phone User Guide Page 140 IP Office 9.0…

• Page 141: Ringer Volume

  Access Control Your system administrator can configure whether you can access this menu option. See Menu Access Control 1608/1616 Phone User Guide Page 141 IP Office 9.0 15-601040 Issue 07g (03 April 2014)

• Page 142: Display Controls

  6. When completed, press the Done soft key. 7. Press the Exit soft key to exit the menus. 1608/1616 Phone User Guide Page 142 IP Office 9.0 15-601040 Issue 07g (03 April 2014)

• Page 143: Call Timer Display

  Show Last Call Duration. 4. Press Change to change the setting between On or Off. 5. Press the Save soft key. 1608/1616 Phone User Guide Page 143 IP Office 9.0 15-601040 Issue 07g (03 April 2014)

• Page 144: Display Language

  7. To select the language currently displayed, press the Select soft key or OK. 8. When completed, press the Done soft key. 9. Press the Exit soft key to exit the menus. 1608/1616 Phone User Guide Page 144 IP Office 9.0…

• Page 145: Display Name

  On/Off soft key to change the setting. 6. When completed, press the Done soft key. 7. Press the Exit soft key to exit the menus. 1608/1616 Phone User Guide Page 145 IP Office 9.0 15-601040 Issue 07g (03 April 2014)

• Page 146: Auto Show Call Waiting

  Do not use the inactivity timer. · 30 / 60 Apply the inactivity timer after the selected number of seconds. 6. Press the Done soft key. 1608/1616 Phone User Guide Page 146 IP Office 9.0 15-601040 Issue 07g (03 April 2014)

• Page 147: Volume And Sound

  · Automatic Gain Control Switch automatic gain control on or off. Note The system administrator can set your phone to reset its volume after each call. 1608/1616 Phone User Guide Page 147 IP Office 9.0 15-601040 Issue 07g (03 April 2014)

• Page 148: Button Clicks

  2. Use the + plus and – minus keys to adjust the volume. 3. The display will return to normal after a few seconds. 1608/1616 Phone User Guide Page 148 IP Office 9.0 15-601040 Issue 07g (03 April 2014)

• Page 149: Speaker Volume

  Change soft key to change the setting. 6. When completed, press the Done soft key. 7. Press the Exit soft key to exit the menus. 1608/1616 Phone User Guide Page 149 IP Office 9.0 15-601040 Issue 07g (03 April 2014)

• Page 150: Backup/Restore

  3. Press the Select soft key. 4. Press the Backup soft key. Access Control This option is only available if your system administrator has configured backup/restore operation. 1608/1616 Phone User Guide Page 150 IP Office 9.0 15-601040 Issue 07g (03 April 2014)

• Page 151: Restore

  Manual Restore. 5. Press the Restore soft key. Access Control This option is only available if your system administrator has configured backup/restore operation. 1608/1616 Phone User Guide Page 151 IP Office 9.0 15-601040 Issue 07g (03 April 2014)

• Page 152: Viewing Information

  7. To return to the parent menu, press the Back soft key. 1608/1616 Phone User Guide Page 152 IP Office 9.0 15-601040 Issue 07g (03 April 2014)

• Page 153
  Phone Settings: Viewing Information The diagram below summarizes the information accessible through the menu. 1608/1616 Phone User Guide Page 153 IP Office 9.0 15-601040 Issue 07g (03 April 2014)

• Page 155: Status Menu

  Chapter 18. Status Menu 1608/1616 Phone User Guide Page 155 IP Office 9.0 15-601040 Issue 07g (03 April 2014)

• Page 156: Do Not Disturb

  · To change the destination of the setting, press the Edit soft key. Access Control Your system administrator can configure whether you can access this menu option. See Menu Access Control 1608/1616 Phone User Guide Page 156 IP Office 9.0 15-601040 Issue 07g (03 April 2014)

• Page 157: Follow Me Here

  Selecting Change will set a forward on busy/no answer destination, it will not change the forward unconditional destination. Access Control Your system administrator can configure whether you can access this menu option. See Menu Access Control 1608/1616 Phone User Guide Page 157 IP Office 9.0 15-601040 Issue 07g (03 April 2014)

• Page 158: Forward On No Answer

  · Select edit to change the number to which calls are forwarded. Access Control Your system administrator can configure whether you can access this menu option. See Menu Access Control 1608/1616 Phone User Guide Page 158 IP Office 9.0 15-601040 Issue 07g (03 April 2014)

• Page 159: Forwarded Here

  The system administrator is able to configure if you can access the Membership, State and Fallback options of a group. If you are not configured for any groups then the Group menu is not shown. 1608/1616 Phone User Guide Page 159 IP Office 9.0…

• Page 160: Mobile Twinning

  There is an error in the date or time being used by the system. Selecting Admin will take you to the system administration menu where you can change the date time 1608/1616 Phone User Guide Page 160 IP Office 9.0 15-601040 Issue 07g (03 April 2014)

• Page 161
  Chapter 19. Short Codes 1608/1616 Phone User Guide Page 161 IP Office 9.0 15-601040 Issue 07g (03 April 2014)
• Page 162
  · Cancel All Forwarding: *00 Switch off any forwarding. Includes forward unconditional, forward on busy, forward on no answer, follow me and do not disturb. 1608/1616 Phone User Guide Page 162 IP Office 9.0 15-601040 Issue 07g (03 April 2014)

• Page 163: Hunt Group

  Have voicemail ring your phone when you have any new messages. It will call when you use the phone. · Voicemail Ringback Off: *49 Switch off ringback. 1608/1616 Phone User Guide Page 163 IP Office 9.0 15-601040 Issue 07g (03 April 2014)

• Page 165
  Chapter 20. System Administration 1608/1616 Phone User Guide Page 165 IP Office 9.0 15-601040 Issue 07g (03 April 2014)

• Page 166: Checking The System And Software Version

  8. Press the Select soft key or the OK button or the right arrow key. 9. You can now scroll through information about the system including its IP address and license key serial number. 1608/1616 Phone User Guide Page 166 IP Office 9.0…

• Page 167: Checking The Time Settings

  10.When a complete valid date has been entered, the display will confirm that by showing the full date and the Done soft key option. 11.To set the date as the new date to be used by the telephone system press the Done soft key. 1608/1616 Phone User Guide Page 167 IP Office 9.0…

• Page 168: Setting The Time

  · To change the offset from between positive or negative press the +/- soft key. 10.When a valid offset has been entered, the Done soft key is displayed. 11.To apply the offset to the current telephone system time press the Done soft key. 1608/1616 Phone User Guide Page 168 IP Office 9.0…

• Page 169: System Shutdown

  Only proceed is you are sure. If you are not sure press the Back soft key. 11.If you press the Confirm soft key, the telephone system will switch itself to a shutdown state. This will disconnect all current calls and services. 1608/1616 Phone User Guide Page 169 IP Office 9.0…

• Page 170: Memory Card Management

  · Copy (IP500 V2) This option is available on systems where both a System and Option memory card are active. It copies the contents of the System card to the Option card. 1608/1616 Phone User Guide Page 170 IP Office 9.0…

• Page 171: System Alarms

  There is an error in the date or time being used by the system. Selecting Admin will take you to the system administration menu where you can change the date time 1608/1616 Phone User Guide Page 171 IP Office 9.0 15-601040 Issue 07g (03 April 2014)

• Page 173: The Phone Menus

  Chapter 21. The Phone Menus 1608/1616 Phone User Guide Page 173 IP Office 9.0 15-601040 Issue 07g (03 April 2014)

• Page 174
  System Admin Menu · This menu is only available to a user who has been configured as a ‘system phone’ user by the system maintainer. 1608/1616 Phone User Guide Page 174 IP Office 9.0 15-601040 Issue 07g (03 April 2014)

• Page 175: Features Menu

  Access Control The system administrator controls whether you can access some of the menus. Others are only available if certain perquisites are met: 1608/1616 Phone User Guide Page 175 IP Office 9.0 15-601040 Issue 07g (03 April 2014)

• Page 176
  · The Mobile Twinning options are only shown if you have been configured to use mobile twinning. · The System Admin option is only shown if you have been configured as a ‘System Phone’ user. 1608/1616 Phone User Guide Page 176 IP Office 9.0…

• Page 177: Self-Administer Menu

  The Phone Menus: Features Menu 21.2 Self-Administer Menu This menu is accessed by pressing the Features soft key and selecting Phone User and then Self-Administer. 1608/1616 Phone User Guide Page 177 IP Office 9.0 15-601040 Issue 07g (03 April 2014)

• Page 178: Visual Voice Menu

  The Email option is only available if configured by the system administrator. Hunt group mailbox access is only available if configured by the system administrator. 1608/1616 Phone User Guide Page 178 IP Office 9.0…

• Page 179: Status Menu

  The Phone Menus: Visual Voice Menu 21.4 Status Menu This menu is accessed by pressing the Status soft key. 1608/1616 Phone User Guide Page 179 IP Office 9.0 15-601040 Issue 07g (03 April 2014)

• Page 180: Phone A-Menu

  It is used mainly for phone specific settings rather than your user settings. It can also be used to view details of the phones software. The following options are not used and are not included in this documentation; Go to Incoming Call. 1608/1616 Phone User Guide Page 180 IP Office 9.0…

• Page 181: Call Log Menu

  The Phone Menus: Phone A-Menu 21.6 Call Log Menu This menu is accessed by pressing the key. The diagram below summarizes the structure of the menu. 1608/1616 Phone User Guide Page 181 IP Office 9.0 15-601040 Issue 07g (03 April 2014)

• Page 182: Contacts Menu

  21.7 Contacts Menu This menu is accessed by pressing the key. This menu is used to access your own personal contacts and the system directory of contacts. 1608/1616 Phone User Guide Page 182 IP Office 9.0 15-601040 Issue 07g (03 April 2014)

• Page 183: Redial Menu

  This menu is only used when you set your redial mode to List. The numbers (up to 10) shown come from your outgoing call log. 1608/1616 Phone User Guide Page 183 IP Office 9.0 15-601040 Issue 07g (03 April 2014)

• Page 184: Phone Locked Menu

  · None of the menus for your user settings can be accessed. · To unlock the phone requires your login code if you have configured a login code 1608/1616 Phone User Guide Page 184 IP Office 9.0 15-601040 Issue 07g (03 April 2014)

• Page 185: System Admin Menu

  The Phone Menus: Phone Locked Menu 21.10 System Admin Menu This menu is only available to users who have been configured as a system phone user. 1608/1616 Phone User Guide Page 185 IP Office 9.0 15-601040 Issue 07g (03 April 2014)

• Page 186: Error Screens

  This should only last a few seconds. However if the system administrator has done this to install new phone software it may take several minutes and should not be interrupted. 1608 and 1616 only. 21.12 Menu Access Control Some menu options are dynamic and only appear when appropriate.

• Page 187
  The System Admin option is only shown if you have been configured as a ‘System Phone’ user. Note that restricting menu access does not restrict access using available short codes and programmable buttons. However, those can also be removed or added by your system administrator. 1608/1616 Phone User Guide Page 187 IP Office 9.0…

• Page 189: Glossary

  Chapter 22. Glossary 1608/1616 Phone User Guide Page 189 IP Office 9.0 15-601040 Issue 07g (03 April 2014)

• Page 190: Abbreviated Ring

  · You can still use the phone to make outgoing calls. When you go off-hook you will hear broken dial tone. · N = No Calls (Do Not Disturb) An N is shown on your phone’s display when you have do not disturb enabled. 1608/1616 Phone User Guide Page 190 IP Office 9.0…

• Page 191: Do Not Disturb Exceptions

  · D = Diverting (Forwarding) Calls A D is shown on your phone’s display when you have forward unconditional enabled. 1608/1616 Phone User Guide Page 191 IP Office 9.0…

• Page 192: Group

  If you have been configured as a mobile twinning user, you can switch use of mobile twinning on or off through the phone’s menus, transfer calls to a mobile phone and can also change the number to which you are twinned. 1608/1616 Phone User Guide Page 192 IP Office 9.0…

• Page 193: Small Community Network

  Twinning is a process whereby your calls ring on two phones. Twinning is only available if configured by the system administrator. There are two methods of twinning supported, internal twinning mobile twinning 1608/1616 Phone User Guide Page 193 IP Office 9.0 15-601040 Issue 07g (03 April 2014)

• Page 195: Document History

  Chapter 23. Document History 1608/1616 Phone User Guide Page 195 IP Office 9.0 15-601040 Issue 07g (03 April 2014)

• Page 196
  13th March 2014 · Additional notes for Park & Page. 25th March 2014 · Note regarding need for power supply unit to phone when using button modules. 1608/1616 Phone User Guide Page 196 IP Office 9.0 15-601040 Issue 07g (03 April 2014)

• Page 197: Index

  72, 75, 77, 78 Lights Make call 35, 74 Call Coverage Appearance 28 Menu Call Coverage Button Indication 28 Display Call Coverage Button State 28 Call Waiting 1608/1616 Phone User Guide Page 197 IP Office 9.0 15-601040 Issue 07g (03 April 2014)

• Page 198
  20, 178 Forward 108, 109, 158 Message waiting lamp 139 Membership status 121, 159 Missed 35, 76, 81, 82, 83, 84 Missed 20, 80 Missed calls 1608/1616 Phone User Guide Page 198 IP Office 9.0 15-601040 Issue 07g (03 April 2014)
• Page 199
  Ringer 141, 148 S 21 Speaker 69, 149 SBM32 14 Select 24, 26, 28, 30 Waiting Call 146 Self Admin Withhold Number 37, 135 Menu 1608/1616 Phone User Guide Page 199 IP Office 9.0 15-601040 Issue 07g (03 April 2014)
• Page 201
  1608/1616 Phone User Guide Page 201 IP Office 9.0 15-601040 Issue 07g (03 April 2014)
• Page 202
  Template: 29th August 2013 Performance figures and data quoted in this document are typical, and must be specifically confirmed in writing by Avaya before they become applicable to any particular order or contract. The company reserves the right to make alterations or amendments to the detailed specifications at its discretion.