Hp designjet t520 24in pcl инструкция

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Принтер HP Designjet T520.

DESIGNJET T120 and T520 ePrinter

Series

User’s Guide

© 2012 Hewlett-Packard Development

Company, L.P.

2nd edition

Legal notices

The information contained herein is subject

to change without notice.

The only warranties for HP products and

services are set forth in the express warranty

statement accompanying such products and

services. Nothing herein should be

construed as constituting an additional

warranty. HP shall not be liable for technical

or editorial errors or omissions contained

herein.

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Wi-Fi certified

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Photoshop® are trademarks of Adobe

Systems Incorporated.

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trademark of Corel Corporation or Corel

Corporation Limited.

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are registered U.S. trademarks.

Microsoft® and Windows® are U.S.

registered trademarks of Microsoft

Corporation.

Table of contents

1 Introduction ………………………………..……………………………………….……………………………. 1

Safety precautions ………………….………………………………………………….……………………….…….. 2

HP Start-Up Kit ………………..…………………….…………………….…………………….…………….………. 2

Using this guide …………..……………………….…………………………………………….…………….……… 2

Printer models ………………………………………………………………………………………………….………. 4

The printer’s main features ………………………………………………………………………………………….. 4

The printer’s main components …………………..…………………………..…………………………………….. 5

The front panel …………………….………………………………………..………………………………………… 7

Printer software ………………….……………………..……………………………………………………..………. 9

Web Services ………………………………………………………………………………………………………….. 9

Turn the printer on and off ………………….………………………..………………………….……………..…. 10

The printer’s internal prints …………………………………………………………………………………….….. 11

2 Connecting the printer ……………………..…………………………..…………………………….…….. 13

Choose which connection method to use ……………………..…………………………………………….….. 14

Connect the printer to your network …………..…………………………………………………………………. 14

Connect a computer to the printer by network (Windows) ………………………………………………….. 15

Connect a computer to the printer by USB cable (Windows) ……………………………………………….. 16

Uninstall the printer software (Windows) ……………………………………………………………………….. 17

Connect a computer to the printer by network (Mac OS X) ………..……………………………………….. 17

Connect a computer to the printer by USB cable (Mac OS X) …………………………………..…………. 19

Uninstall the printer software (Mac OS X) ……………………..……………………………………………….. 20

3 Setting up the printer ………………………………………………………………………………….…….. 21

Introduction ……….…………………………………………………..……………………………………………… 22

Automatic firmware update ………………………………………………………….……………………………. 22

Turn email notifications on and off ………………………………………………………………………………. 22

Turn alerts on and off …………………………………………………………….…………………………….….. 22

Control access to the Embedded Web Server …………………………………………………………………. 24

Set Windows driver preferences ..……………………………………………………….………………………. 24

Set up Web Services …………..……………………………..…………………………….……………………… 24

4 Personalizing the printer ……………..……………………………………….…………………………… 25

Change the language of the front-panel display ………………………………………………………………. 26

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Access the Embedded Web Server …………………………………..…………………………..……………… 26

Change the language of the Embedded Web Server ………………………………………………………… 26

Access the HP Utility ………..……………………..……………………………………………….………….…… 27

Change the language of the HP Utility ……..……………………………………….………………………….. 27

Change the sleep mode setting …………………………………………………………..………………………. 27

Change the auto-off setting …………..………………………………………………………………………….… 27

Change the front-panel display brightness ……………………………………………………………………… 27

Configure network settings …….…………………………………………………………………………..……... 28

Manage ePrinter security …………………..……………………………………………………………………... 30

Change your printer’s email address …………………………………….……………………………………… 30

5 Paper handling …………………………………………………….………………………………………….. 31

General paper-loading advice ………………………..……………………….………………………..……….. 32

Load a roll onto the spindle ……..………………………………………………………………………………… 33

Load a roll into the printer …………………………………………..…………………………..…………….….. 34

Unload a roll ……………..………………………..……………………..………………………..……………….. 36

Load a single sheet ………………………………………………………………………………..……………….. 36

Unload a single sheet ………………………………………………………………..………………………….…. 38

Use the multi-sheet tray ………………………..………………………………………………….……………….. 38

View information about the paper ………………………………..……………………………………………… 39

Maintain paper …………………..……………………………….…………………………………………….…… 40

Change the drying time …………….……………………………………………………………………………... 40

Turn the automatic cutter on and off ………………..…………………………………………………………… 40

Form feed with or without cutting ………………………………………………………………………………… 41

6 Printing ……………………..……………………………………………..…………………….………..……. 42

Print from a computer using a printer driver ………….………………….…………………………..………… 43

Advanced print settings ……………………….……………………………..………………………….…………. 43

Color management ……………………………….………………………………………………………………... 48

7 Web-connected printing …………………………………………….…………………………………….... 50

Print remotely with HP Designjet ePrint & Share ……………………………………………………………….. 50

Print by email ……………………………………………………..…………………………………..…………….. 51

Print from a smartphone or tablet …………………………………………………..……………………………. 51

View and print from the HP Designjet ePrint & Share website ……………………………………………… 53

Print from HP Designjet ePrint & Share using the printer’s front panel …………………………………….. 54

View and print from other content repositories .………………………………………………..……………… 55

Create your Online Print History …………………………..……………………………………………………... 55

Share files in your Online Print History …………………………..……………………….…………………….. 55

HP Designjet ePrint & Share security ………………………….…………………………..…………………….. 55

8 Practical printing examples …………..…………………………………………………………………… 57

Print from Adobe Acrobat ……………..………………………………………………………………………….. 58

iv ENWW

Print from Autodesk AutoCAD …..……………………….……………………….………………………..…….. 61

Print from Adobe Photoshop …………………….……………………….…………………….…………………. 65

Print and scale from Microsoft Office …………………….……………………….…………………………..… 67

9 Handling ink cartridges and printhead ………………………………………………………………… 74

About the ink cartridges ………………………….…………………….……………………………………….…. 75

Storage of anonymous usage information ………………………………………..……………………………. 75

Check ink cartridge status ………………………….……………………………………………………………… 75

Replace an ink cartridge …………………..……………………………………………………….……………… 76

About the printhead …………….………………………………………………………….………………………. 77

10 Maintaining the printer ……………………………………..…………………………………………….. 78

Check printer status ……………………………………………….…………………………..……………….…... 79

Take care of the printer ……………….………………………………………………………………………..….. 79

Clean the exterior of the printer ……….…………………………………………………………….…………... 79

The Print Quality Diagnostic Report ………………………….……………………………..…………………… 79

Clean the printhead ………………………….…………………………….…………………………….……..….. 80

Align the printhead ………….………………………….………………………..………………………….…….. 81

Replace the printhead ……………..……………………………………………….………………………………. 82

Clean the encoder strip …………………….………………………….………………………………………..…. 86

Recalibrate the paper advance …………….……………………..…………………….……………………….. 87

Move or store the printer …………….……………………………………………….……………………………. 88

Firmware update ……………………..…………………………………………………….……………………….. 88

Software update ……………..……………………….…………………………………………………………….. 89

Printer maintenance kits ……….………………………….…………………………………………………….…. 89

11 Accessories ……………………………………..…………………………………..……………………..…. 90

How to order supplies and accessories ………………….………………………..………………………..….. 91

Introduction to the accessories ……………………………………………………………………………..…….. 94

12 Troubleshooting paper issues ………..………………………………………………………….……… 95

The paper cannot be loaded successfully ………………………………………………………………………. 96

The paper type is not in the driver ………………………………………………….……………………………. 98

The printer printed on the wrong paper type ……………..……………………………………………………. 99

Paper mismatch ………..……………………….……………………..……………………..…………………….. 99

The roll has jammed ……………….…………………………..………………………….……………………... 100

The multi-sheet tray has jammed …………….……………………………………………….…………………. 101

A strip stays on the output tray and generates jams ………………………………………………………… 103

The printer displays out of paper when paper is available ………….…………………………………….. 104

Prints do not fall neatly into the bin ………………………………………..………………………..…………. 104

The sheet stays in the printer when the print has been completed ……………………………………….. 104

The paper is cut when the print has been completed ……….………………………….…………………… 104

The cutter does not cut well …………………..…………………………………………………………………. 104

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The roll is loose on the spindle …………………………….……………………………………………………. 105

13 Troubleshooting print-quality issues ……………..……………………………………………….…. 106

General printing advice ………..………………………………………………………………………………... 107

Horizontal lines across the image (banding) …………………………………..…………………………….. 107

Lines are too thick, too thin or missing ………………………………………………………………………… 108

Lines appear stepped or jagged ……………………………………………………………………………….. 108

Lines print double or in the wrong colors ……………………..………………………….…………………… 109

Lines are discontinuous …………………………………….………………………………….……………….... 109

Lines are blurred ……………………………………………………………………………………………….….. 110

Line lengths are inaccurate ….………………………….…………………………………………………….…. 110

The whole image is blurry or grainy …..………………………………………………………………………. 111

The paper is not flat ………….……………………………………………….……………………………….…. 111

The print is scuffed or scratched .……………………………..…………………………..……………………. 112

Ink marks on the paper …………………………………..………………………………………………………. 112

Black ink comes off when you touch the print ………………………………………………………………… 113

Edges of objects are stepped or not sharp ……………………………………………………………………. 113

Edges of objects are darker than expected …………………..………………………………………………. 114

Vertical lines of different colors ..………………………………………..……………………………………... 114

White spots on the print …………….………………………………………….………………………………... 114

Colors are inaccurate ……………………………………….………………………………………………….... 114

Colors are fading ………………….………………………………………………..………………………….…. 115

The image is incomplete (clipped at the bottom) …………………………………………………………….. 115

The image is clipped ……….………………………………….……………………………….………………... 115

Some objects are missing from the printed image …………………………………………………………… 116

A PDF file is clipped or objects are missing ………………………………………………………………….. 117

If you still have a problem ……………..………………………………………………………………….…….. 117

14 Troubleshooting ink cartridge and printhead issues ……………………………………………. 118

Cannot insert an ink cartridge ………………………………………………………………………………….. 119

Ink cartridge status messages ……………………………………………..…………………………………….. 119

Cannot insert the printhead ……….……………………………………..……………………………………… 119

15 Troubleshooting data communication issues ……………………………………………………… 120

Communication failures between computer and printer ……………………………………………..…….. 121

Wired network issues …………….………………………………………………………………………………. 122

Wireless network issues ……….………………………………..……………………………………………….. 123

Web Services issues …………………………………………………………………………………………….... 126

The network configuration page …………………………………………………………………………..……. 126

16 Troubleshooting general printer issues ……………….…………………………………………….. 128

The printer does not start ……………………..…………………………………………………………….….… 129

The printer does not print ………………………………………………….…………………………………….. 129

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The printer seems slow …………….………………………………………………………………..………….... 129

The front panel is frozen ……………………………………………………………………………………….... 130

Cannot access the Embedded Web Server ……..…………………….…………………….……………….. 130

Alerts ……………………………………………………..………………………………………………….………. 130

17 Front-panel error messages ……………………………………………………………………………. 132

18 HP Customer Care ………………………..…………………………………………………………..….. 134

Introduction ………………………………..……………………..…………………………………………..……. 135

HP Professional Services ………….……………………………………………………………………………... 135

HP Proactive Support ……………..……………………..……………………..……………………..……….... 136

Customer Self Repair …….……………………….………………………….………………………….……….. 137

Contact HP Support …………………..……………………….……………………….……………………….... 137

19 Printer specifications ……………………………………………………………………………………… 139

Functional specifications ……………………………………………….………………………………………... 140

Physical specifications ………………………………………………………………………………………….… 141

Memory specifications ………..………………………..………………………..……………………….……... 142

Power specifications …………….…………………………………………..…………………….……………… 142

Ecological specifications ..…………….………….………………………………………………….………….. 142

Environmental specifications ……………………………………………………..……………………..………. 142

Acoustic specifications ……………………………….…………………….…………………….…………….… 142

Glossary ……………………………………………………………………………………………………….….. 143

Index ……………………………………..…………………………………….…………………………….…… 146

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1 Introduction

●

Safety precautions

●

HP Start-Up Kit

●

Using this guide

●

Printer models

●

The printer’s main features

●

The printer’s main components

●

The front panel

●

Printer software

●

Web Services

●

Turn the printer on and off

●

The printer’s internal prints

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Safety precautions

The following precautions ensure the proper use of the printer and prevent the printer from being

damaged. Follow these precautions at all times.

●

Use the power supply voltage specified on the label. Avoid overloading the printer’s electrical

outlet with multiple devices.

●

Do not disassemble or repair the printer yourself. Contact your local HP Service Representative for

service, see

Contact HP Support on page 137.

●

Use only the electrical cord supplied by HP with the printer. Do not damage, cut or repair the

power cord. A damaged power cord can cause fire or electric shock. Replace a damaged power

cord with an HP-approved power cord.

●

Do not allow metal or liquids (except those used in HP Cleaning Kits) to touch the internal parts of

the printer. Doing so may cause fire, electric shock or other serious hazards.

●

Power off the printer and unplug the power cord from the power outlet in any of the following

cases:

◦

When placing your hands inside the printer

◦

If there is smoke or an unusual smell coming from the printer

◦

If the printer is making an unusual noise not heard during normal operation

◦

A piece of metal or a liquid (not part of cleaning and maintenance routines) touches internal

parts of the printer

◦

During an electrical (thunder/lightning) storm

◦

During a power failure

HP Start-Up Kit

The HP Start-Up Kit is the DVD that comes with your printer; it contains the printer’s software and

documentation.

Using this guide

This guide can be downloaded from the HP Support Center (see HP Support Center on page 135).

Introduction

This chapter provides a brief introduction to the printer and its documentation for new users.

Use and maintenance

These chapters help you carry out normal printer procedures and include the following topics.

●

Connecting the printer on page 13

●

Setting up the printer on page 21

2 Chapter 1 Introduction ENWW

●

Personalizing the printer on page 25

●

Paper handling on page 31

●

Printing on page 42

●

Web-connected printing on page 50

●

Practical printing examples on page 57

●

Handling ink cartridges and printhead on page 74

●

Maintaining the printer on page 78

Troubleshooting

These chapters help you solve problems that may occur while printing and include the following topics.

●

Troubleshooting paper issues on page 95

●

Troubleshooting print-quality issues on page 106

●

Troubleshooting ink cartridge and printhead issues on page 118

●

Troubleshooting data communication issues on page 120

●

Troubleshooting general printer issues on page 128

●

Front-panel error messages on page 132

Accessories, support and specifications

These chapters, Accessories on page 90, HP Customer Care on page 134 and Printer specifications

on page 139, contain reference information, including customer care, the printer specifications and

part numbers for paper types, ink supplies and accessories.

Glossary

The Glossary on page 143 contains definitions of printing and HP terms used in this documentation.

Index

In addition to the table of contents, there is an alphabetical index to help you to find topics quickly.

Warnings and Cautions

The following symbols are used in this manual to ensure the proper use of the printer and to prevent the

printer from being damaged. Follow the instructions marked with these symbols.

WARNING! Failure to follow the guidelines marked with this symbol could result in serious personal

injury or death.

CAUTION: Failure to follow the guidelines marked with this symbol could result in minor personal

injury or damage to the printer.

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Using this guide

3

Printer models

This guide covers the following printer models, normally referring to them by their short names for

brevity.

Full name Short name

HP Designjet T120 24-in ePrinter T120

HP Designjet T520 24-in ePrinter T520-24

HP Designjet T520 36-in ePrinter T520-36

The printer’s main features

Your printer is a color inkjet printer designed for printing high-quality images on paper up to 610 mm

(24 in) or 914 mm (36 in) wide. Some major features of the printer are shown below:

●

Print resolution of up to 2400 × 1200 dpi (T520) or 1200 × 1200 dpi (T120), using the Best

print-quality option, the Maximum Detail option and photo paper

●

The printer can be controlled from its front panel or from a remote computer using the Embedded

Web Server or the HP Utility

NOTE: Throughout this manual, “HP Utility” refers to the HP Utility for Mac OS X and the HP

Designjet Utility for Windows.

●

Touch-sensitive front panel in color, with an intuitive graphical user interface

●

Supports USB, Ethernet, or Wi-Fi connection

●

Includes Web-connected features such as automatic firmware upgrades, HP Designjet ePrint &

Share, and HP ePrint

●

Handles roll and cut-sheet paper, with a multi-sheet tray

●

Color emulations, see

Printer emulation on page 48

●

Economode for printing economically

●

Ink and paper usage information available from the Embedded Web Server, see

Access the

Embedded Web Server on page 26

●

Supplies information, troubleshooting, and firmware updates available from the HP Utility, see

Access the HP Utility on page 27

●

Access to the online HP Support Center (see

HP Support Center on page 135)

4 Chapter 1 Introduction ENWW

The printer’s main components

Front view (T520)

1. Multi-sheet tray extenders

2. Top cover

3. Output tray extenders

4. Bin

5. Output platen

6. Ink cartridges

7. Ink cartridge cover

8. Front panel

9. Printhead carriage

10. Printhead

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The printer’s main components

5

Rear view (T520)

1. Roll cover

2. Communication ports

3. Power socket

4. Multi-sheet tray

Rear view (T120)

1. Blue stop

2. Spindle

3. Paper roll

6 Chapter 1 Introduction ENWW

Communication ports

1. Hi-Speed USB device port, to connect a computer

2. Fast Ethernet port, to connect to a network

The front panel

The front panel is a touch-sensitive screen with a graphical user interface; it is located on the front left of

the printer. It gives you complete control of your printer: from the front panel, you can print, view

information about the printer, change printer settings, perform calibrations and tests, and so on. The

front panel also displays alerts (warning and error messages) when needed.

The front panel has a large central area to display dynamic information and icons. On the left and right

sides you can see up to six fixed icons at different times. Normally they are not all displayed at the

same time.

To the right of the front panel is the Power key, with which you can turn the printer on or off. The key is

illuminated when the printer is on. It flashes when the printer is in transition between on and off.

ENWW

The front panel

7

Left and right fixed icons

●

shows the status of the wireless connection: if the blue light is shining, the wireless connection

is active.

●

Press

to return to the home screen.

●

Press

to view help about the current screen.

●

Press

to go to the previous item.

●

Press

to go to the next item.

●

Press

to go back to the previous screen.

●

Press

to cancel the current process.

Home screen dynamic icons

The following items are displayed only on the home screen.

●

At the top left of the home screen is a message telling you which paper source is active.

●

Press to view Web Services status and display your printer’s email address.

●

Press

to view connectivity status information and to perform network configuration. If a network

cable is connected,

is displayed instead.

NOTE: It is not possible to use wireless and wired network connections simultaneously.

●

Press

to view ink information.

●

Press

to change printer settings.

●

Press

to load, unload, and change options for roll paper.

●

Press

to change options for the multi-sheet tray, or to activate it.

●

Press

to load, unload, and change options for single sheets.

●

Press

to access HP Designjet ePrint & Share.

NOTE: The active paper source is indicated by a slightly larger icon, with a white tick in a green

circle:

.

If the printer is left idle for some time, it goes into sleep mode and switches off the front-panel display.

To change the time that elapses before sleep mode, press

, then Printer preferences > Sleep.

You can set a time between 5 and 240 minutes.

The printer wakes from sleep mode and switches on the front-panel display whenever there is some

external interaction with it.

Information about specific uses of the front panel can be found throughout this guide.

8 Chapter 1 Introduction ENWW

Printer software

The following software is provided with your printer:

●

The HP-GL/2 and HP RTL driver for Windows (T520 only)

●

The PCL3GUI raster driver for Windows (T120 only)

●

The PCL3GUI raster driver for Mac OS X

●

HP Designjet Preview

●

The Embedded Web Server allows you to:

◦

Manage the printer from a remote computer

◦

View the status of the ink cartridges, the printhead, and the paper

◦

Access the HP Support Center, see

HP Support Center on page 135

◦

Update the printer’s firmware, see

Firmware update on page 88

◦

Perform alignments and troubleshooting

◦

Change various printer settings

◦

Manage e-mail notifications

See

Access the Embedded Web Server on page 26.

●

The HP Utility allows you to:

◦

Manage the printer from a remote computer

◦

View the status of the ink cartridges, the printhead, and the paper

◦

Access the HP Support Center, see

HP Support Center on page 135

◦

Update the printer’s firmware, see

Firmware update on page 88

◦

Launch the Embedded Web Server

See

Access the HP Utility on page 27.

NOTE: New versions of all printer software can be expected to appear from time to time. In some

cases, when you receive your printer there may already be later versions available on HP’s website of

some of the software provided with it.

Web Services

Your printer can be connected to the Internet and the Web, providing various benefits:

●

Automatic firmware updates (see

Firmware update on page 88)

●

Print on HP ePrinters from almost anywhere

●

Print on HP ePrinters from almost any device, including smartphones and tablet computers

To take advantage of these benefits, your printer must be connected to the Internet.

ENWW

Printer software

9

For the latest information, see http://www.hp.com/go/designjeteprinters.

HP Designjet ePrint & Share

With HP Designjet ePrint & Share you can print from a conference room, job site, or even home. This

free Web service makes it easy to access and print large-format documents using your tablet,

smartphone, laptop, or printer touchscreen.

Print from virtually anywhere

Use your tablet, smartphone, laptop, or printer touchscreen to print where and when you need.

●

Plot to print seamlessly from AutoCAD® WS.

●

Send files to print by email to your HP Designjet ePrinter.

Save your files online in the cloud

Every time you print using HP Designjet ePrint & Share, a copy of your file is saved in your HP

Designjet ePrint & Share account, so finding files for reprints becomes a breeze.

●

Access files saved to the cloud using your online print history.

●

Keep your projects safeguarded with trusted HP security features.

Collaborate with ease

Whether your files are stored in your HP Designjet ePrint & Share account or an FTP site, HP Designjet

ePrint & Share makes it easy to view, share, and print files.

●

Share files using an automatically generated hyperlink.

●

Access all your FTP sites in one place.

Turn the printer on and off

If you wish to turn the printer on or off, the normal and recommended method is to use the Power key

on the front panel.

However, if you plan to store the printer for a long period or the Power key does not seem to work, you

are recommended to unplug the power cord.

10 Chapter 1 Introduction ENWW

To turn it back on, plug in the power cord.

When the printer is powered back on, it takes about three minutes to initialize and check and prepare

the printhead. Preparing the printhead takes about 75 seconds.

NOTE: When the printer has not been used for a certain period of time (the default time is

determined by Energy Star), it saves power by going into sleep mode. However, any interaction with

the printer’s front-panel display, or sending a new job to print, returns it to active mode, and it can

resume printing immediately. To change the sleep mode time, see

Change the sleep mode setting

on page 27.

The printer’s internal prints

The internal prints give various kinds of information about your printer. They can be requested from the

front panel.

Before requesting any internal print, check that the printer and the paper are ready for printing. The

loaded paper should be at least A4 portrait—210 mm (8.27 in) wide—otherwise the print may be

clipped.

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The printer’s internal prints

11

To print any internal print, press , then scroll down to Internal prints and press it, then select the

internal print you want. The following internal prints are available.

●

Demo prints: show some of the capabilities of the printer

◦

Print drawing demo

◦

Print rendering demo

◦

Print GIS map

●

User info prints

◦

Print printer-status report

◦

Print print-quality report

◦

Print network report

12 Chapter 1 Introduction ENWW

2 Connecting the printer

●

Choose which connection method to use

●

Connect the printer to your network

●

Connect a computer to the printer by network (Windows)

●

Connect a computer to the printer by USB cable (Windows)

●

Uninstall the printer software (Windows)

●

Connect a computer to the printer by network (Mac OS X)

●

Connect a computer to the printer by USB cable (Mac OS X)

●

Uninstall the printer software (Mac OS X)

ENWW 13

Choose which connection method to use

The following methods can be used to connect your printer.

Connection

type

Speed Cable length Other factors

Wireless Moderate; varies according to

conditions (distance to router,

interference, number of wireless clients,

network topology, etc.)

N/A Sensitive to interference over longer

distances; requires extra equipment

(wireless access point or wireless router)

Fast Ethernet Fast; varies according to network traffic Long: 100 m (328

ft)

Requires extra equipment (switches)

Hi-Speed USB Very fast Short: 3 m (10 ft) A certified Hi-Speed USB cable is

necessary for reliable communication.

NOTE: The speed of any network connection depends on all components used in the network, which

can include network interface cards, routers, switches and cables. If any one of these components

cannot operate at high speed, you will have a low-speed connection. The speed of your network

connection can also be affected by the total amount of traffic from other devices on the network.

Connect the printer to your network

The printer is able to configure itself automatically for most networks, in a similar way to any computer

in the same network. The first time you connect it to a network, this process may take a few minutes.

Once the printer has a working network configuration, you can check its network address from the front

panel: press

or .

To connect to a wireless network, the easiest way is to go to the front panel and press

, then

Connectivity > Wireless setup wizard.

When a network device automatically configures itself by receiving an IP address from the DHCP

service, this IP address may change from the last time the device is powered off to the next time it is

powered on, which may lead to the device being shown as «offline» when driver port settings are

configured with the original IP address. There are at least three possible ways to avoid this:

●

Increase the lease time of your DHCP server device.

●

Set a fixed IP address for your printer that will not be changed by DHCP (see

Communication

failures between computer and printer on page 121).

●

Configure the printer and driver to refer to the hostname instead of the numeric IP address (see

Communication failures between computer and printer on page 121).

See the Assembly Instructions for more details about Internet setup, and how to connect to and register

with the cloud to enable Web Services.

14 Chapter 2 Connecting the printer ENWW

Connect a computer to the printer by network

(Windows)

The following instructions apply if you intend to print from software applications using a printer driver.

See

Printing on page 42 for alternative ways of printing.

Before you begin, check your equipment:

●

The printer should be set up and on.

●

The Ethernet switch or router should be on and functioning correctly.

●

The printer and the computer should be connected to the network (see

Connect the printer to your

network on page 14). The printer can be connected by Ethernet or Wi-Fi.

Now you can proceed to install the printer software and connect to your printer.

Printer software installation

1. Make a note of the printer’s IP address from the front panel (see

Access the Embedded Web

Server on page 26).

2. Insert the HP Start-up Kit DVD into your computer. If the DVD does not start automatically, run the

setup.exe program in the root folder of the DVD.

3. Navigate to the Software Installation button and press it.

4. Press the Install Software button, and choose your printer from the list of networked printers

that appears, identifying it by its IP address if necessary.

If your computer fails to find any printers on the network, the Printer Not Found window is

displayed, which helps you to try to find your printer. If you have a firewall in operation; you may

have to disable it temporarily in order to find the printer. You also have the options of searching

for the printer by its hostname, IP address, or MAC address.

In some cases, when the printer is not in the same sub-net as the computer, specifying the printer’s

IP address may be the only successful option.

5. Follow the instructions on your screen to install the printer drivers and other HP software, such as

the HP Utility, HP Designjet Preview, and connections to HP Designjet ePrint & Share.

HP Designjet ePrint & Share allows you to create a copy of your document any time you print,

securely in the cloud, in your private online print history. This means that you can reprint your

documents from anywhere. To use HP Designjet ePrint & Share, you must create a password-

protected account to protect your documents.

If you have enabled Web Services on your printer, you can print to your printer by email. Just

check the Web Services menu for the email address of your printer, then send the file you want to

print to that email address as an attachment.

ENWW

Connect a computer to the printer by network (Windows)

15

Connect a computer to the printer by USB cable

(Windows)

You can connect your printer directly to a computer without going through a network, by using the

printer’s built-in Hi-Speed USB device port. A USB connection may be faster than a network connection,

but it has some disadvantages that you should bear in mind:

●

The cable is of limited length.

●

It is more difficult to share the printer.

●

You cannot use Web Services.

●

You cannot use automatic firmware updates.

NOTE: The use of non-certified USB cables can lead to connectivity problems. Only cables certified

by the USB Implementor’s Forum (

http://www.usb.org/) should be used with this printer.

Printer software installation

The following instructions apply if you intend to print from software applications using a printer driver.

See

Printing on page 42 for alternative ways of printing.

1. Do not connect the computer to the printer yet. You must first install the printer software

on the computer, as follows.

2. Insert the HP Start-up Kit DVD into your DVD drive. If the DVD does not start automatically, run the

setup.exe program in the root folder of the DVD.

3. Navigate to the Software Installation button and press it.

4. Press the Install Software button.

5. In some cases, you may see a message warning you that the installer would need to communicate

through the firewall in order to search the network for printers. As you have no need to do this,

you can check the box Continue installation without searching the network.

6. If you see a list of networked printers, select Help me find my printer (including network

and USB connected printers).

7. Select USB Cable.

NOTE: You can connect your printer and complete the installation later if you prefer. To do so,

check the box marked I want to connect my printer after completing the setup

wizard.

8. When prompted to do so, connect your computer to the printer with a certified USB cable. Ensure

that the printer is turned on.

9. Follow the instructions on your screen to install the printer drivers and other HP software, such as

the HP Utility.

10. If during the process you have not been prompted to connect the printer, connect the printer now,

and let the wizard install the device automatically.

16 Chapter 2 Connecting the printer ENWW

Printer sharing considerations

Any other users sharing your USB-connected printer will be able to send print jobs, but will not be able

to receive information from the printer—which affects status reports, administration and troubleshooting.

TIP: The best way to share the printer over a network is to connect the printer not to any computer,

but to the network. See

Connect a computer to the printer by network (Windows) on page 15.

Uninstall the printer software (Windows)

1. Insert the HP Start-up Kit DVD into your DVD drive. If the DVD does not start automatically, run the

setup.exe program in the root folder of the DVD.

2. Navigate to the Software Installation button and press it.

3. Press the Install Software button, and follow the instructions on your screen to uninstall the

printer software.

Connect a computer to the printer by network (Mac

OS X)

You can connect your printer to a network under Mac OS X by using the following methods:

●

Bonjour

●

TCP/IP

The following instructions apply if you intend to print from software applications using a printer driver.

See

Printing on page 42 for alternative ways of printing.

Before you begin, check your equipment:

●

The printer should be set up and on.

●

The Ethernet switch or router should be on and functioning correctly.

●

The printer and the computer should be connected to the (wired or wireless) network. See

Connect

the printer to your network on page 14.

Now you can proceed to install the printer software and connect to your printer.

Bonjour connection

1. Go to the front panel and press or . Note the mDNS service name of your printer.

2. Insert the HP Start-up Kit DVD into your DVD drive.

3. Open the DVD icon on your desktop.

4. Open the Mac OS X HP Designjet Installer.

5. Follow the instructions on your screen.

ENWW

Uninstall the printer software (Windows)

17

6. The printer software is installed, including the printer drivers and other HP software, such as the

HP Utility, HP Designjet Preview, and connections to HP Designjet ePrint & Share.

HP Designjet ePrint & Share allows you to create a copy of your document any time you print,

securely in the cloud, in your private online print history. This means that you can reprint your

documents from anywhere. To use HP Designjet ePrint & Share, you must create a password-

protected account to protect your documents.

If you have enabled Web Services on your printer, you can print to your printer by email. Just

check the Web Services menu for the email address of your printer, then send the file you want to

print to that email address as an attachment.

7. When the software has been installed, the HP Printer Setup Assistant starts automatically, to set up

a connection to your printer. Follow the instructions on your screen.

8. When you reach the Select Printer screen, look for your printer’s mDNS service name (which you

noted in step 1) in the Printer Name column.

●

If you find the right name, scroll sideways if necessary to see the Connection Type column,

and check that it shows Bonjour. Then highlight that line. Otherwise, continue searching

further down the list.

●

If you cannot find your printer’s name with a Bonjour connection type, check the box My

printer is not in the list.

Click Continue.

9. Continue following the instructions on the screen. When you reach the Printer Queue Created

screen, click Quit to exit, or Create New Queue if you want to connect another printer to the

network.

10. When the HP Printer Setup Assistant has finished, you can remove the DVD from the DVD drive.

If the printer driver is already installed, the HP Printer Setup Assistant can be run at any time from the

DVD.

TCP/IP connection

1. Go to the front panel and make a note of the printer’s URL (see Access the Embedded Web Server

on page 26).

2. Insert the HP Start-up Kit DVD into your DVD drive.

3. Open the DVD icon on your desktop.

4. Open the Mac OS X HP Designjet Installer.

5. Follow the instructions on your screen.

6. The printer software is installed, including the printer drivers and other HP software, such as the

HP Utility, HP Designjet Preview, and connections to HP Designjet ePrint & Share.

HP Designjet ePrint & Share allows you to create a copy of your document any time you print,

securely in the cloud, in your private online print history. This means that you can reprint your

documents from anywhere. To use HP Designjet ePrint & Share, you must create a password-

protected account to protect your documents.

18 Chapter 2 Connecting the printer ENWW

If you have enabled Web Services on your printer, you can print to your printer by email. Just

check the Web Services menu for the email address of your printer, then send the file you want to

print to that email address as an attachment.

7. When the software has been installed, the HP Printer Setup Assistant starts automatically, to set up

a connection to your printer. Follow the instructions on your screen.

8. When you reach the Select Printer screen, look for your printer’s URL (which you noted in step 1)

in the Printer Name column.

●

If you find the right name, scroll sideways if necessary to see the Connection Type column,

and check that it shows IP Printing. Then highlight that line. Otherwise, continue searching

further down the list.

●

If you cannot find your printer’s name with an IP Printing connection type, check the box

My printer is not in the list.

Click Continue.

9. Continue following the instructions on the screen. When you reach the Printer Queue Created

screen, click Quit to exit, or Create New Queue if you want to connect another printer to the

network.

10. When the HP Printer Setup Assistant has finished, you can remove the DVD from the DVD drive.

If the printer driver is already installed, the HP Printer Setup Assistant can be run at any time from the

DVD.

Connect a computer to the printer by USB cable

(Mac OS X)

You can connect your printer directly to a computer without going through a network, by using the

printer’s built-in Hi-Speed USB device port. A USB connection may be faster than a network connection,

but it has some disadvantages that you should bear in mind:

●

The cable is of limited length.

●

It is more difficult to share the printer.

●

You cannot use Web Services.

●

You cannot use automatic firmware updates.

NOTE: The use of non-certified USB cables can lead to connectivity problems. Only cables certified

by the USB Implementor’s Forum (

http://www.usb.org/) should be used with this printer.

Printer software installation

The following instructions apply if you intend to print from software applications using a printer driver.

See

Printing on page 42 for alternative ways of printing.

1. Make sure the printer is either turned off, or disconnected from the computer.

2. Insert the HP Start-up Kit DVD into your DVD drive.

3. Open the DVD icon on your desktop.

4. Open the Mac OS X HP Designjet Installer.

ENWW

Connect a computer to the printer by USB cable (Mac OS X)

19

5. Follow the instructions on your screen.

6. The printer software is installed, including the printer driver and the HP Utility.

7. Make sure that the printer is turned on and connected to the computer with a certified USB cable.

NOTE: The use of non-certified USB cables can lead to connectivity problems. Only cables

certified by the USB Implementor’s Forum (

http://www.usb.org/) should be used with this printer.

8. Shortly afterwards, a print queue is created automatically for your printer.

Sharing the printer

If your computer is connected to a network, you can make your directly connected printer available to

other computers on the same network.

1. Double-click the System Preferences icon on the Dock menu bar on your desktop.

2. To enable printer sharing, go Sharing, select Printer Sharing, and then check the printer(s)

that you want to share.

3. Your printer now automatically appears in the list of shared printers displayed by any other

computer running Mac OS X and connected to your local network.

Please bear in mind the following considerations.

●

Any other users wishing to share your printer must install the printer software on their own

computers.

●

Anyone sharing your directly connected printer will be able to send print jobs, but will not be able

to receive information from the printer—which affects alerts, status reports, paper management,

administration and troubleshooting.

●

You may find that sharing your directly connected printer with other users will slow down your

computer unacceptably.

TIP: The best way to share the printer over a network is to connect the printer not to any computer,

but to the network. See

Connect a computer to the printer by network (Mac OS X) on page 17.

Uninstall the printer software (Mac OS X)

1. Insert the HP Start-up Kit DVD into your DVD drive.

2. Open the DVD icon on your desktop.

3. Open the Mac OS X HP Designjet Uninstaller, and follow the instructions on your screen to

uninstall the printer software..

To delete the print queue, select the Print & Fax dialog from the system preferences. Select the name

of the printer and click the – button.

20 Chapter 2 Connecting the printer ENWW

3 Setting up the printer

●

Introduction

●

Automatic firmware update

●

Turn email notifications on and off

●

Turn alerts on and off

●

Control access to the Embedded Web Server

●

Set Windows driver preferences

●

Set up Web Services

ENWW 21

Introduction

This chapter describes various printer settings that the printer administrator may wish to control as soon

as a new printer is assembled and ready for use.

Automatic firmware update

The printer can automatically check for a firmware update periodically (see Firmware update

on page 88). Without an update, some Web Services may not be available. The Enable Web

Services process includes the option to turn on automatic firmware updates from the printer’s front panel

or Embedded Web Server.

Turn email notifications on and off

In order to receive email notifications from the printer, you must have configured the email server. To

configure the email server using the Embedded Web Server, select Settings > Email server, and fill

in the following fields:

●

SMTP server: the IP address or hostname of the outgoing mail server (SMTP) that will process all

email messages from the printer. If the mail server requires authentication, email notifications will

not work.

●

Printer email address: each email message sent by the printer must include a return address,

which does not need to be a real, functional email address, but it should be unique, so that

recipients of the message can identify the printer that sent it.

You can turn specific email notifications on or off by selecting Notifications from the Tools tab of the

Embedded Web Server.

Turn alerts on and off

Printer alerts warn you when there is a printer problem that you can correct by taking action, or when

one of your printing jobs changes its status. The alerts are displayed by the printer’s front panel, by the

HP Utility, by the printer driver and by the Embedded Web Server.

You can change the alert settings in various ways to display all, some, or none of the available alerts.

To access alert settings under Windows

●

Select Alert Settings in the Tools menu of the HP Designjet Utility.

●

Select Alert Settings in any alert page displayed by the HP Designjet Utility.

●

Right-click the system tray icon of the HP Designjet Utility, and select Alert Settings.

In the Alert Settings window, you can use the Alerting slider to turn off alerts completely.

22 Chapter 3 Setting up the printer ENWW

Alternatively, you can choose when, if ever, to display critical or non-critical alerts.

To access alert settings under Mac OS X

●

Open HP Printer Monitor preferences, select your printer, and then Customize Alerts, so that

you can set each individual alert to appear in specific cases and with a specific time interval.

You can turn off alerts completely by unchecking the “Show monitor status in menu bar” box in the

Notifications tab of the HP Printer Monitor preferences. If you leave that box checked but uncheck the

“Notify me when alert appears” box (as below), the alerts will be available in the HP Printer Monitor,

but will not pop up in the Dock screen.

ENWW

Turn alerts on and off

23

Control access to the Embedded Web Server

To prevent users from modifying important device settings, you can set a password in the Embedded

Web Server, so that users without the password can see only the Information tabs. Once set, the

password is required to view or change any parameters in the other tabs.

Set Windows driver preferences

You can change some default settings in your printer driver according to your own preferences, for

instance to set color emulation or paper-saving options. To do this under Windows 7, for example,

press the Start button on your computer’s screen, then click Devices and printers, then right-click

your printer’s icon and select Printing preferences. Any settings you change in the Printing

Preferences window will be saved as default values.

Set up Web Services

Before using Web Services, some setup is required on your printer and your computer.

1. Make sure that your printer is correctly connected to the Internet.

2.

Enable Web Services during initial setup of the printer, or later by pressing

on the home

screen and following the instructions on the front panel. The printer may need to restart if it has

updated its firmware.

3. Install the printer software (drivers and other software to enhance your experience) in your

computer from the HP Start-up Kit DVD, or from the Web. You can also find documentation and

support information on the DVD and on the Web.

4. Create an HP Designjet ePrint & Share account when prompted, or later, at

http://www.hp.com/

go/eprintandshare. HP Designjet ePrint & Share saves copies of all your print jobs in the cloud so

that you can reprint and share them from almost anywhere, even from smartphones and tablet

computers.

5. Activate your account by clicking the activation link that you will receive by email.

TIP: If you don’t see the message, remember to check your junk email folder.

6. This is an optional step: If you are the printer administrator, log in at the HP ePrint Center

(

http://www.hp.com/go/eprintcenter) to customize your printer’s email address or manage

eprinter security for remote printing.

Congratulations, you now have completed Web Services setup. HP ePrint and HP Designjet ePrint &

Share are ready to use.

For the latest information, support, and terms of use of the HP ePrint Center and HP Designjet ePrint &

Share, see their respective websites,

http://www.hp.com/go/eprintcenter and http://www.hp.com/

go/eprintandshare.

24 Chapter 3 Setting up the printer ENWW

4 Personalizing the printer

●

Change the language of the front-panel display

●

Access the Embedded Web Server

●

Change the language of the Embedded Web Server

●

Access the HP Utility

●

Change the language of the HP Utility

●

Change the sleep mode setting

●

Change the auto-off setting

●

Change the front-panel display brightness

●

Configure network settings

●

Manage ePrinter security

●

Change your printer’s email address

ENWW 25

Change the language of the front-panel display

There are two possible ways to change the language of the front-panel menus and messages.

●

If you can understand the current front-panel display language, press

, then Printer

preferences > Select language.

●

If you cannot understand the current front-panel display language, start with the printer powered

off. Press the Power key to turn it on. When you see icons appear on the front panel, press

,

then

, then , then . If you cannot see those icons on the front panel, press where they should

appear (see

The front panel on page 7).

Whichever method you used, the language selection menu should now appear on the front-panel

display. Press your preferred language.

Access the Embedded Web Server

The Embedded Web Server enables you to manage your printer remotely using an ordinary Web

browser running on any computer.

To access the Embedded Web Server, you must have a TCP/IP connection to your printer. You can

access the Embedded Web Server indirectly through the HP Utility, if you connect to your printer with a

TCP/IP connection (wired or wireless).

The following browsers are known to be compatible with the Embedded Web Server:

●

Internet Explorer 7 and later

●

Opera 8 and later

●

Mozilla Firefox 2 and later

●

Safari 3 and later

●

Google Chrome 3 and later

To access the Embedded Web Server on any computer, open your Web browser and type the IP

address of your printer.

You can see your printer’s IP address on the front panel by pressing

or .

If you have followed these instructions but failed to get through to the Embedded Web Server, see

Cannot access the Embedded Web Server on page 130.

Change the language of the Embedded Web Server

The default language in which the Embedded Web Server first appears is the language you have

selected for your browser. If this language is not supported by the Embedded Web Server, the

Embedded Web Server will appear in English; however, you can change it to any supported language.

The languages supported by the Embedded Web Server are English, Portuguese, Spanish, French,

Italian, German, Polish, Russian, Simplified Chinese, Traditional Chinese, Korean, and Japanese. There

is a tab at the top right of the window to select language.

26 Chapter 4 Personalizing the printer ENWW

Access the HP Utility

The HP Utility enables you to manage your printer from a computer with a USB, TCP/IP, or Wi-Fi

connection.

●

Under Windows, start the HP Utility from your desktop shortcut or from Start > All Programs

> Hewlett-Packard > HP Designjet Utility > HP Designjet Utility. This launches the HP

Designjet Utility, showing the HP Designjet printers installed on your computer.

●

Under Mac OS X, launch the HP Utility from your dock shortcut or by selecting

STARTUP_DISK > Library > Printers > hp > Utilities > HP Utility. This launches the HP

Utility, showing the HP Designjet printers installed on your computer.

When you select your printer in the left pane, everything that appears in the right pane is specific

to that printer.

Change the language of the HP Utility

The HP Utility can work in the following languages: English, Portuguese, Spanish, Catalan (Windows

only), French, Italian, German, Russian, Simplified Chinese, Traditional Chinese, Korean, and

Japanese.

●

Under Windows, the language will be adjusted to your regional language settings as defined

in the Windows Control Panel.

●

Under Mac OS X, the language is changed as for any other application. In System

Preferences, select International and re-launch the application.

Change the sleep mode setting

If the printer is left switched on but unused for a certain period of time, it goes automatically into sleep

mode to save power. To change the time the printer waits before it goes into sleep mode, go to the

front panel and press

, then Printer preferences > Sleep. Select the wait time you want and then

press OK; you can set the time from 5 to 240 minutes. The default time is 30 minutes.

Change the auto-off setting

You can use the printer’s auto-off feature to turn the printer off automatically. For example, setting it to 2

hours would turn the printer off after 2 hours of inactivity. In this way, you can save more energy.

However, the auto-off feature is automatically disabled when the printer is connected to a network, to

avoid inconveniencing network users.

If you are using a USB connection, you can set the printer to turn itself off completely after 2 to 12

hours of inactivity. At the front panel, press

, then Printer preferences > Auto-off.

Change the front-panel display brightness

To change the brightness of the front-panel display, press , then Printer preferences > Display

brightness, and select a value you want. Press OK to set the value. The default brightness is set to

50.

ENWW

Access the HP Utility

27

Configure network settings

You can view and configure the network settings from the Embedded Web Server, the HP Utility or the

front panel.

●

From the Embedded Web Server: Select the Setup tab, then Networking.

●

From the HP Utility: You can access the Embedded Web Server through the HP Utility.

●

From the front panel: press

, then Connectivity.

The following options are available:

●

Enable/Disable wireless turns the wireless connection on or off.

●

Wireless setup wizard provides an easy way to connect to a wireless network.

●

Wi-Fi protected setup allows you to set up a connection with a wireless network using WPS

(pushbutton or pin) encryption.

●

Network summary displays information about the wired or wireless network

●

Print wireless network test runs diagnostic tests of wireless connectivity

●

Print network configuration

●

Advanced setup

◦

Select I/O timeout sets the time that the printer will wait for the driver to send a job to the

printer once the connection has been opened. Values range from half a minute to half an

hour.

◦

Link speed sets the speed at which data are transmitted over the network. The default is

Automatic.

◦

IP settings allows you to view or change the IP address, subnet mask, default gateway, and

DNS address.

◦

Hostname allows you to change the hostname.

●

Restore network defaults

Configure firewall settings

Firewall features provide network-layer security on both IPv4 and IPv6 networks. The firewall provides

simple control of IP addresses that are allowed access.

NOTE: In addition to firewall protection at the network layer, the printer also supports open secure

sockets layer (SSL) standards at the transport layer for secure client-server applications, such as client-

server authentication or HTTPS Web browsing.

For firewall operation on the printer, you must configure a firewall policy to apply to specified IP traffic.

Firewall policy pages are accessed through the Embedded Web Server and displayed by your Web

browser. After a policy is configured, it is not activated until you click Apply in the Embedded Web

Server.

28 Chapter 4 Personalizing the printer ENWW

Creating and using firewall rules

Firewall rules allow you to control IP traffic. Use firewall rules to allow or drop IP traffic based on IP

addresses and services.

Enter up to ten rules, each rule specifying the host addresses, services, and the action to take for those

addresses and services.

Create a firewall rule

1. Open the Embedded Web Server.

2. Click the Settings tab, then Firewall Rules.

3. Click New, and then follow the onscreen instructions.

NOTE: After you click Apply, the connection to the Embedded Web Server might be temporarily

disrupted for a short period of time. If the IP address was unchanged, the Embedded Web Server

connection will be enabled again. However, if the IP address was changed, use the new IP address to

open the Embedded Web Server.

Change the priority of firewall rules

1. Open the Embedded Web Server.

2. Click the Settings tab, then Firewall Rules Priority.

3. Select the priority from the Rule Precedence list, with 10 having the highest priority and 1 having

the lowest priority.

4. Click Apply.

Change firewall options

1. Open the Embedded Web Server.

2. Click the Settings tab, then Firewall Options.

3. Change whatever options you wish, then click Apply.

NOTE: After you click Apply, the connection to the Embedded Web Server might be temporarily

disrupted for a short period of time. If the IP address was unchanged, the Embedded Web Server

connection will be enabled again. However, if the IP address was changed, use the new IP address to

open the Embedded Web Server.

Reset firewall settings

To reset the firewall settings to the factory defaults, restore the printer’s network settings.

Limitations to rules, templates, and services

When creating firewall rules, note the following limitations to rules, templates, and services.

Item Limit

Maximum number of rules 10 (one default rule)

Maximum number of Address Templates 12

ENWW

Configure network settings

29

Item Limit

Maximum number of user-defined address templates 5

Maximum number of services you can add to a user-defined service template

NOTE: The predefined All Services template is not subject to this limitation and includes all

services supported by the print server.

40

Maximum number of services you can add to the policy

NOTE: For a given rule, only one address template and one service template can be added.

40

Maximum number of service templates in the policy 10

Maximum number of user-defined custom service templates 5

Reset network settings

To reset the administrator password and network settings, go to the front panel and press , then

Connectivity > Restore network defaults.

NOTE: Print the network configuration page and check that the network settings have been reset.

NOTE: Resetting the printer’s network settings also resets the printer’s firewall settings.

Manage ePrinter security

When you have set up Web Services, the printer is in unlock mode. In unlock mode, anyone who

knows your printer’s email address can print to your printer by just sending a file to it. Although HP

provides a spam filtering service, you should be careful about giving out your printer’s email address,

as everything sent to that address may be printed on your printer.

If you are the printer administrator, you can manage ePrinter security or change your printer status to

lock mode by visiting the HP ePrint Center at

http://www.hp.com/go/eprintcenter. You can also

customize your printer’s e-mail address and manage print jobs from there. At your first visit, you will

need to create an account in the HP ePrint Center.

Change your printer’s email address

You can change your printer’s email address at the HP ePrint Center: .

30 Chapter 4 Personalizing the printer ENWW

5 Paper handling

●

General paper-loading advice

●

Load a roll onto the spindle

●

Load a roll into the printer

●

Unload a roll

●

Load a single sheet

●

Unload a single sheet

●

Use the multi-sheet tray

●

View information about the paper

●

Maintain paper

●

Change the drying time

●

Turn the automatic cutter on and off

●

Form feed with or without cutting

ENWW 31

General paper-loading advice

You can load paper into the printer in three different ways: from a roll, as a single sheet, or as a stack

of single sheets from the multi-sheet tray. Only one of these methods can be used at a time, and

switching from one to another is manual: it is not done automatically.

CAUTION: Make sure the printer wheels are locked (the brake lever is pressed down) to prevent the

printer from moving.

CAUTION: All paper must be 280 mm (11 in) or wider. A4 and letter paper should not be loaded in

landscape orientation.

TIP: For photo paper wear cotton gloves to avoid transferring oils onto the paper.

CAUTION: Keep the bin closed throughout the loading process.

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Load a roll onto the spindle

1. If your printer is a T520, open the roll cover.

2. Remove the spindle from the printer.

WARNING! Do not insert your fingers into the spindle supports during the removal process.

3. The spindle has a stop at each end to keep the roll in position. The blue stop can be removed to

mount a new roll; it slides along the spindle to hold rolls of different widths. Remove the blue

paper stop from the end of the spindle.

4. If the roll is long, rest the spindle horizontally on a table and load the roll on the table.

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5. Slide the new roll onto the spindle. Make sure the paper type is oriented as shown. If it is not,

remove the roll, turn it 180 degrees and slide it back on to the spindle. There are labels on the

spindle showing the correct orientation.

NOTE: From the back of the printer, the blue stopper is inserted into the right-side holder.

Ensure both ends of the roll are as close to the spindle stops as possible.

6. Put the blue paper stop on to the open end of the spindle, and push it towards the end of the roll.

7. Ensure the blue paper stop is pushed in as far as it goes. Check that there is no space between the

roll and the stops at both ends.

If you are a regular user of different paper types, you can change rolls more quickly if you preload rolls

of different paper types on different spindles. Extra spindles are available for purchase, see

Accessories

on page 90.

Load a roll into the printer

To start this procedure, you must have a roll loaded on the spindle. See Load a roll onto the spindle

on page 33.

1.

From the front panel, press

, then Load roll.

This step is optional: if you just start feeding in roll paper, the printer recognizes that you want to

load a roll.

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2. If your printer is a T520, open the roll cover.

3. Insert the spindle into the printer, holding it by both ends. The blue hub should be on the left, as

viewed from the front of the printer.

4. If the edge of the roll is not straight or torn (sometimes due to tape used to hold end of the roll),

pull the paper slightly and cut a straight edge.

5. Insert the edge of the paper into the printer.

WARNING! Do not push your fingers inside the printer’s paper path.

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6. Roll the paper into the printer until you feel resistance and the paper flexes slightly. When the

printer detects the paper, it beeps, and feeds in the paper automatically.

7. The front panel prompts you to select the paper category and type.

If you do not see your paper type in the front panel, press More paper types. If you still cannot

find your paper type in the whole list, see

The paper type is not in the driver on page 98.

8. The printer checks the alignment and measures the width. If the roll is not correctly aligned, follow

the instructions on the front-panel display.

9. If your printer is a T520, close the roll cover.

NOTE: If you have an unexpected issue at any stage of the paper loading process, see The paper

cannot be loaded successfully on page 96.

Unload a roll

If there is paper on the roll, you can unload it from the front panel: press , then Unload roll.

Afterwards, the multi-sheet tray will become the default active paper source.

If the end of the paper is no longer attached to the core, the front panel asks you to unload the roll

manually.

After unloading, the multi-sheet tray is the default active paper source.

Load a single sheet

NOTE: Roll paper and single sheets use the same input slot in the printer.

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NOTE: Sheets of width 329 mm (12.95 in) or less should be loaded from the multi-sheet tray.

1.

At the front panel, press

, then Load single sheet.

2. If a roll is already loaded, you have to wait while it is automatically unloaded.

3. Select your paper category and type. If you do not see your paper type in the front panel, press

More paper types. If you still cannot find your paper type in the whole list, see

The paper type

is not in the driver on page 98.

4. If your printer is a T520, open the roll cover.

5. When prompted by the front panel, insert the sheet into the right-hand side of the input slot.

WARNING! Do not push your fingers inside the printer’s paper path.

6. Align the sheet with the blue line.

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7. Press OK on the front panel to feed the paper into the printer. Guide the sheet into the printer; this

is especially important with thicker papers.

8. The printer checks the alignment and measures the sheet.

NOTE: Depending on the width of the sheet, it feeds out the front of the printer.

9. If the sheet is not correctly aligned, you may be asked to reload it.

NOTE: If you have an unexpected problem at any stage of the paper loading process, see The paper

cannot be loaded successfully on page 96.

Unload a single sheet

To unload a sheet, go to the front panel and press , then Unload single sheet.

The sheet unloads out of the front of the printer; either catch it manually or allow it to fall into the bin.

After unloading, the multi-sheet tray is the default active paper source.

Use the multi-sheet tray

1. If no roll is loaded or the roll has run out of paper, the multi-sheet tray is active by default.

Alternatively, at the front panel, press

, then Use multi-sheet tray. If a roll or single sheet

is already loaded, you have to wait while it is automatically unloaded.

2. Adjust the input tray extensions depending on the length of the paper: the first extension for A4

and the second extension for A3 paper.

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3. Adjust the output tray extensions depending on the length of the paper.

4. Load sheets of paper into the tray with the printed side facing outwards. Ensure that the sheets are

all of the same size.

5. Adjust the tray to fit the width of the paper.

View information about the paper

To view the loaded paper information, press the icon of the active paper source.

The following information is displayed on the front panel:

●

Paper type you have selected

●

Roll or sheet status

●

Width of the paper in millimeters (estimated)

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View information about the paper

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