Hp 2840 сервис мануал

HP Color LaserJet 2820/2830/2840

Service Manual

HP Color LaserJet 2820/2830/2840 all-in-one

Service Manual

Copyright and License

© 2004 Copyright Hewlett-Packard

Development Company, LP

Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws.

The information contained in this document is subject to change without notice.

The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Part number Q3948-90943

Edition 1, 12/2004

Safety information

WARNING!

Potential Shock Hazard

Always follow basic safety precautions when using this product to reduce risk of injury from fire or electric shock.

Read and understand all instructions in the device user guide.

Observe all warnings and instructions marked on the product.

Use only a grounded electrical outlet when connecting the device to a power source. If you do not know whether the outlet is grounded, check with a qualified electrician.

Do not touch the contacts on the end of any of the sockets on the device. Replace damaged cords immediately.

Unplug this product from wall outlets before cleaning.

Do not install or use this product near water or when you are wet.

Install the product securely on a stable surface.

Install the product in a protected location where no one can step on or trip over the power cord and where the power cord will not be damaged.

If the product does not operate normally, see the online User Guide.

Refer all servicing questions to qualified personnel.

Information regarding FCC Class B, Parts 15 and 68 requirements can be found in the device user guide.

Trademark Credits

Adobe Photoshop and PostScript are trademarks of Adobe Systems Incorporated.

Corel is a trademark or registered trademark of Corel Corporation or Corel Corporation Limited.

Microsoft, Windows, and Windows NT are U.S. registered trademarks of Microsoft Corporation.

UNIX is a registered trademark of The Open Group.

ENERGY STAR® and the ENERGY STAR® logo are U.S. registered marks of the United States Environmental Protection Agency.

Table of contents

1 Product information

Chapter contents…………………………………………………………………………………………………………………….

1

Device configurations………………………………………………………………………………………………………………

2

HP Color LaserJet 2820 all-in-one………………………………………………………………………………

2

HP Color LaserJet 2830 all-in-one………………………………………………………………………………

2

HP Color LaserJet 2840 all-in-one………………………………………………………………………………

3

Device features……………………………………………………………………………………………………………………….

4

Device parts……………………………………………………………………………………………………………………………

6

Front view………………………………………………………………………………………………………………..

6

Back view………………………………………………………………………………………………………………..

6

Model and serial numbers…………………………………………………………………………………………

7

Software components…………………………………………………………………………………………………………….

12

System requirements………………………………………………………………………………………………

12

Software and supported operating systems……………………………………………………………….

12

Software tips………………………………………………………………………………………………………….

14

Gaining access to the device features………………………………………………………..

14

Obtaining the latest printing software………………………………………………………….

14

Other print system software………………………………………………………………………

14

Software for Windows……………………………………………………………………………………………..

15

Printer drivers………………………………………………………………………………………….

15

Using Help……………………………………………………………………………….

15

Software for Macintosh……………………………………………………………………………………………

15

HP Director……………………………………………………………………………………………..

15

PPDs (Mac OS 9.2.2)……………………………………………………………………………….

15

PDEs (Mac OS 10.2 and 10.3)………………………………………………………………….

16

HP Toolbox……………………………………………………………………………………………………………

16

Embedded Web server (EWS)…………………………………………………………………………………

16

Software installation………………………………………………………………………………………………..

16

Typical installation……………………………………………………………………………………

16

Minimum installation…………………………………………………………………………………

17

Uninstalling the printing software………………………………………………………………………………

17

Using Add or Remove Programs to uninstall……………………………………………….

17

Uninstalling software for Macintosh……………………………………………………………

18

Specifications………………………………………………………………………………………………………………………..

19

Media specifications………………………………………………………………………………………………………………

23

Supported media weights and sizes………………………………………………………………………….

23

General guidelines………………………………………………………………………………………………….

24

Paper and print media……………………………………………………………………………………………..

25

Special media print speeds………………………………………………………………………………………

25

Printing and storage environment……………………………………………………………………………..

26

Envelopes……………………………………………………………………………………………………………..

27

Envelope storage…………………………………………………………………………………….

27

Envelope construction………………………………………………………………………………

27

Envelopes with double side-seams…………………………………………………………….

28

Envelopes with adhesive strips or flaps………………………………………………………

28

Labels……………………………………………………………………………………………………………………

28

Transparencies………………………………………………………………………………………………………

29

Hewlett-Packard limited warranty statement……………………………………………………………………………..

30

Print Cartridge and Imaging Drum Limited Warranty Statement…………………………………………………..

31

Print-cartridge information ……………………………………………………………………………………………………..

32

Refilled print cartridges……………………………………………………………………………………………

32

HP LaserJet printing supplies…………………………………………………………………………………..

32

HP Printing Supplies Returns and Recycling Program information……………………………….

32

Regulatory statements……………………………………………………………………………………………………………

33

FCC Requirements (United States)…………………………………………………………………………..

33

Telephone Consumer Protection Act (United States)………………………………………………….

34

EU statement for telecom operation………………………………………………………………………….

34

New Zealand telecom statements…………………………………………………………………………….

34

IC CS-03 requirements……………………………………………………………………………………………

34

Declarations of conformity……………………………………………………………………………………….

36

Declaration of conformity………………………………………………………………………….

36

Declaration of conformity………………………………………………………………………….

36

Country-/region-specific safety statements………………………………………………………………..

38

Laser safety statement……………………………………………………………………………..

38

Canadian DOC statement…………………………………………………………………………

38

Korean EMI statement……………………………………………………………………………..

38

Finnish laser statement…………………………………………………………………………….

39

2 Installation and operation

Chapter contents…………………………………………………………………………………………………………………..

41

Operating environment ………………………………………………………………………………………………………….

42

Interface ports……………………………………………………………………………………………………………………….

43

Control-panel features……………………………………………………………………………………………………………

44

Input trays…………………………………………………………………………………………………………………………….

46

Output paths…………………………………………………………………………………………………………………………

47

Top output bin………………………………………………………………………………………………………..

47

Rear output bin………………………………………………………………………………………………………

47

Loading media………………………………………………………………………………………………………………………

48

Loading tray 1………………………………………………………………………………………………………..

48

Loading optional tray 2……………………………………………………………………………………………

49

Loading documents to scan……………………………………………………………………………………..

50

HP Toolbox…………………………………………………………………………………………………………………………..

53

Viewing HP Toolbox………………………………………………………………………………………………..

53

Status tab………………………………………………………………………………………………………………

54

Fax tab………………………………………………………………………………………………………………….

54

Scan to tab…………………………………………………………………………………………………………….

55

Troubleshooting tab………………………………………………………………………………………………..

55

Documentation tab………………………………………………………………………………………………….

55

Device Settings pages…………………………………………………………………………………………….

56

System Settings tab…………………………………………………………………………………

56

Print Settings tab……………………………………………………………………………………..

57

Fax Settings tab………………………………………………………………………………………

57

Copy Settings tab…………………………………………………………………………………….

57

Network Settings tab………………………………………………………………………………..

57

HP Toolbox links…………………………………………………………………………………………………….

58

Other links……………………………………………………………………………………………………………..

58

Embedded Web server…………………………………………………………………………………………………………..

59

Features………………………………………………………………………………………………………………..

59

3 Maintenance

Chapter contents…………………………………………………………………………………………………………………..

61

Life expectancies of components…………………………………………………………………………………………….

62

Cleaning the device……………………………………………………………………………………………………………….

64

Cleaning the device exterior and scanner………………………………………………………………….

64

Cleaning the paper path………………………………………………………………………………………….

65

Managing supplies…………………………………………………………………………………………………………………

68

Supplies life……………………………………………………………………………………………………………

68

Checking and ordering supplies……………………………………………………………………………….

68

To check status and order supplies using the control panel…………………………..

68

To check status and order supplies using the HP Toolbox……………………………

69

Storing supplies……………………………………………………………………………………………………..

69

Replacing and recycling supplies……………………………………………………………………………..

69

HP policy for non-HP supplies………………………………………………………………………………….

69

Resetting the device for non-HP supplies……………………………………………………

69

HP fraud hotline……………………………………………………………………………………………………..

70

4 Theory of operation

Chapter contents…………………………………………………………………………………………………………………..

71

Introduction…………………………………………………………………………………………………………………………..

72

Engine control system……………………………………………………………………………………………………………

76

Basic sequence of operation……………………………………………………………………………………

76

Power-on sequence………………………………………………………………………………………………..

78

Motors and fans……………………………………………………………………………………………………..

79

Laser/scanner system……………………………………………………………………………………………………………

80

Pickup and feed system…………………………………………………………………………………………………………

81

Optional tray 2………………………………………………………………………………………………………..

83

Jam detection…………………………………………………………………………………………………………

84

Photosensors and switches……………………………………………………………………………………..

85

Solenoids and clutches……………………………………………………………………………………………

87

Printed circuit assemblies………………………………………………………………………………………..

89

Image-formation system…………………………………………………………………………………………………………

91

Image-formation process…………………………………………………………………………………………

93

Latent-image-formation stage…………………………………………………………………………………..

94

Step 1: primary charging…………………………………………………………………………..

94

Step 2: laser-beam exposure…………………………………………………………………….

94

Developing stage……………………………………………………………………………………………………

95

Step 3: auxiliary developing………………………………………………………………………

95

Step 4: developing…………………………………………………………………………………..

95

Transfer stage………………………………………………………………………………………………………..

96

Step 5: primary transfer…………………………………………………………………………….

96

Step 6: secondary transfer………………………………………………………………………..

96

Step 7: separation……………………………………………………………………………………

97

Fusing stage………………………………………………………………………………………………………….

98

Step 8: fusing………………………………………………………………………………………….

98

Step 9: roller charging (auxiliary transfer belt cleaning roller)………………………..

98

Step 10: roller charging (transfer-belt cleaning roller)…………………………………..

99

Step 11: transfer belt cleaning…………………………………………………………………..

99

Step 12: drum cleaning…………………………………………………………………………..

100

Print cartridge……………………………………………………………………………………………………….

102

Imaging-drum E-label……………………………………………………………………………………………

103

Scanner and ADF functions and operation……………………………………………………………………………..

104

Scanner functions ………………………………………………………………………………………………..

104

Scanner operation…………………………………………………………………………………………………

104

ADF operation………………………………………………………………………………………………………

105

ADF paper path and ADF sensors………………………………………………………………………….

105

ADF jam detection………………………………………………………………………………………………..

106

Fax functions and operation………………………………………………………………………………………………….

107

PSTN operation……………………………………………………………………………………………………

107

To receive faxes when you hear fax tones……………………………………………………………….

107

The fax subsystem………………………………………………………………………………………………..

107

Formatter in the fax subsystem………………………………………………………………………………

108

LIU in the fax subsystem……………………………………………………………………………………….

108

Safety isolation………………………………………………………………………………………

108

Safety-protection circuitry………………………………………………………………………..

108

Data path………………………………………………………………………………………………

109

Hook state…………………………………………………………………………………………….

109

Downstream current detection…………………………………………………………………

109

Hook switch control………………………………………………………………………………..

109

Ring detect……………………………………………………………………………………………

110

Line current control………………………………………………………………………………..

110

Billing (metering) tone filters……………………………………………………………………

110

Fax page storage in flash memory………………………………………………………………………….

110

Stored fax pages……………………………………………………………………………………

111

Advantages of flash memory storage ………………………………………………………

111

5 Removal and replacement

Chapter contents…………………………………………………………………………………………………………………

113

Removal and replacement strategy ……………………………………………………………………………………….

114

Required tools………………………………………………………………………………………………………

114

Screws………………………………………………………………………………………………………………..

114

Electrostatic discharge…………………………………………………………………………………………..

115

Before performing service………………………………………………………………………………………

116

After performing service…………………………………………………………………………………………

116

Post-service tests………………………………………………………………………………………………….

116

Test 1 (print-quality test)…………………………………………………………………………

116

Test 2 (copy-quality test)…………………………………………………………………………

117

Test 3 (fax-quality test)……………………………………………………………………………

117

Test 4 (memory-card test)……………………………………………………………………….

117

Parts removal order………………………………………………………………………………………………

118

User-replaceable parts…………………………………………………………………………………………………………

119

Replacing the print cartridges…………………………………………………………………………………

119

Replacing the imaging drum…………………………………………………………………………………..

121

Replacing the ADF………………………………………………………………………………………………..

123

Replacing the ADF pickup-roller assembly ………………………………………………………………

124

Removing the ADF separation pad…………………………………………………………………………

130

Replacing the ADF scanner glass…………………………………………………………………………..

132

Replacing the fuser assembly…………………………………………………………………………………

133

Replacing the control-panel bezel…………………………………………………………………………..

134

Replacing the tray 1 pickup roller and separation pad……………………………………………….

135

Covers……………………………………………………………………………………………………………………………….

142

Removing the left cover…………………………………………………………………………………………

142

Removing the right cover……………………………………………………………………………………….

145

Removing the right rear cover………………………………………………………………………………..

146

Removing the scanning assembly…………………………………………………………………………..

148

Removing the left rear cover…………………………………………………………………………………..

153

Removing the left upper cover………………………………………………………………………………..

153

Removing the right upper cover………………………………………………………………………………

155

Replacing the memory-card assembly (HP Color LaserJet 2840 all-in-one only)………….

157

Removing the input/output (I/O) cover……………………………………………………………………..

158

Removing the back cover………………………………………………………………………………………

161

Removing the top cover assembly………………………………………………………………………….

162

Removing the upper multipurpose cover………………………………………………………………….

165

Removing the density sensor and top-of-page sensor……………………………………………….

167

Removing the multipurpose roller cover…………………………………………………………………..

168

Removing the lower multipurpose cover………………………………………………………………….

169

Main assemblies………………………………………………………………………………………………………………….

172

Removing the control panel……………………………………………………………………………………

172

Removing the left support assembly……………………………………………………………………….

173

Removing the right support assembly……………………………………………………………………..

174

Removing the laser/scanner assembly…………………………………………………………………….

175

Removing the transfer-roller plate…………………………………………………………………………..

177

Removing the transfer roller…………………………………………………………………………………..

178

Removing the formatter assemblies………………………………………………………………………..

180

Removing the formatter cage…………………………………………………………………..

180

Removing the formatter and line interface unit (LIU)…………………………………..

182

Removing the E-label reader (for imaging-drum E-labels)………………………………………….

185

Removing the DC controller……………………………………………………………………………………

187

Removing the top plate………………………………………………………………………………………….

189

Removing the gear assembly…………………………………………………………………………………

192

Removing the waste-toner sensor…………………………………………………………………………..

195

Removing the rotary-drive assembly……………………………………………………………………….

196

Removing the print-cartridge carousel……………………………………………………………………..

199

Aligning the carousel gears……………………………………………………………………………………

203

Removing the registration-roller assembly……………………………………………………………….

204

Removing the toner-catch tray………………………………………………………………………………..

204

Removing the feed-drive shaft and belts………………………………………………………………….

205

Removing the power supply cover plate…………………………………………………………………..

214

Removing the paper-top sensor……………………………………………………………………………..

218

Removing the fuser-wrap sensor…………………………………………………………………………….

219

Motors and fans…………………………………………………………………………………………………………………..

222

Removing the fuser motor……………………………………………………………………………………..

222

Removing the carousel-engagement motor……………………………………………………………..

223

Removing the air duct and fan………………………………………………………………………………..

223

Printed circuit assemblies (PCAs)………………………………………………………………………………………….

225

Removing the sub-high-voltage transformer PCA……………………………………………………..

225

Removing the high-voltage transformer PCA……………………………………………………………

226

Removing the low-voltage PCA………………………………………………………………………………

226

Trays………………………………………………………………………………………………………………………………….

229

Removing tray 1 (multipurpose tray)……………………………………………………………………….

229

Removing optional tray 2 (250-sheet tray)……………………………………………………………….

230

Removing the optional tray 2 pickup roller……………………………………………………………….

233

Replacing the optional tray 2 separation pad……………………………………………………………

235

6 Troubleshooting

Support strategy………………………………………………………………………………………………………………….

238

Troubleshooting process………………………………………………………………………………………………………

239

Troubleshooting checklist………………………………………………………………………………………

239

Control-panel messages……………………………………………………………………………………………………….

244

Alert and warning messages………………………………………………………………………………….

244

Critical error messages………………………………………………………………………………………….

253

Clearing jams………………………………………………………………………………………………………………………

256

Media jams occur in the device………………………………………………………………………………

256

Tips to avoid media jams ……………………………………………………………………….

256

Where to look for jams……………………………………………………………………………

256

To clear a media jam inside the device…………………………………………………….

257

To clear output area jams……………………………………………………………………….

258

Media jams occur in the automatic document feeder (ADF)……………………………………….

260

To clear a media jam from the automatic document feeder (ADF) ………………

260

Print problems……………………………………………………………………………………………………………………..

263

Print quality problems……………………………………………………………………………………………

263

Improving print quality…………………………………………………………………………….

263

Understanding print-quality settings…………………………………………..

263

To temporarily change print-quality settings…………………

263

To change print-quality settings for all future jobs…………

263

Identifying and correcting print defects……………………………………………………..

263

Print-quality checklist……………………………………………………………….

264

General print quality issues………………………………………………………

265

Solving issues with color documents…………………………………………

271

Media-handling problems………………………………………………………………………………………

272

Print-media guidelines…………………………………………………………………………….

272

Solving print-media problems………………………………………………………………….

273

Performance problems………………………………………………………………………………………….

274

Scan problems…………………………………………………………………………………………………………………….

276

Solving scanned image problems……………………………………………………………………………

276

Scan quality problems…………………………………………………………………………………………..

277

Preventing problems………………………………………………………………………………

277

Solving scan-quality problems…………………………………………………………………

278

Scan-specific error messages………………………………………………………………………………..

279

Copy problems…………………………………………………………………………………………………………………….

280

Preventing problems……………………………………………………………………………………………..

280

Image problems……………………………………………………………………………………………………

280

Media-handling problems………………………………………………………………………………………

282

Performance problems………………………………………………………………………………………….

283

Fax problems………………………………………………………………………………………………………………………

285

Problems receiving faxes……………………………………………………………………………………….

285

Problems sending faxes………………………………………………………………………………………..

287

Voice call problems……………………………………………………………………………………………….

288

Media-handling problems………………………………………………………………………………………

289

Performance problems………………………………………………………………………………………….

289

Memory card problems…………………………………………………………………………………………………………

291

Missing or wrong files……………………………………………………………………………………………

291

Index page not printing………………………………………………………………………………………….

291

Proof sheet not printing………………………………………………………………………………………….

292

Proof sheet not scanning……………………………………………………………………………………….

292

Issues with photo printing………………………………………………………………………………………

293

Functional tests……………………………………………………………………………………………………………………

295

Engine test…………………………………………………………………………………………………………..

295

Half self-test check………………………………………………………………………………………………..

296

Heating element test……………………………………………………………………………………………..

296

Cartridge high-voltage contact test………………………………………………………………………….

299

Paper-path test…………………………………………………………………………………………………….

299

Service-mode functions………………………………………………………………………………………………………..

301

NVRAM initialization……………………………………………………………………………………………..

301

Secondary service menu……………………………………………………………………………………….

301

To print secondary service reports……………………………………………………………

303

Troubleshooting tools…………………………………………………………………………………………………………..

306

Device pages and reports………………………………………………………………………………………

306

Demo page……………………………………………………………………………………………

306

Configuration page…………………………………………………………………………………

306

Supplies Status page……………………………………………………………………………..

306

Usage page…………………………………………………………………………………………..

306

Engine-test page……………………………………………………………………………………

307

Error log………………………………………………………………………………………………..

307

Fax reports…………………………………………………………………………………………………………..

307

Fax activity log………………………………………………………………………………………

307

Fax call report……………………………………………………………………………………….

307

T.30 protocol trace…………………………………………………………………………………

308

HP Toolbox………………………………………………………………………………………………………….

317

To view HP Toolbox……………………………………………………………………………….

317

Troubleshooting tab……………………………………………………………………………….

317

Service menu……………………………………………………………………………………………………….

318

Restoring the factory-set defaults…………………………………………………………….

318

Cleaning the paper path………………………………………………………………………….

318

Setting the scanner bulb power save time…………………………………………………

319

Reducing paper curl……………………………………………………………………………….

319

Service-only tools………………………………………………………………………………………………….

320

Timing charts…………………………………………………………………………………………

320

Locations of connectors………………………………………………………………………….

322

DC controller connections……………………………………………………………………….

325

Printer calibration…………………………………………………………………………………..

326

Repetitive image defect ruler…………………………………………………………………..

327

Main wiring diagram……………………………………………………………………………….

328

Updating or recovering the firmware code………………………………………………………………………………

330

Firmware update by using flash executable……………………………………………………………..

330

Firmware-recovery DIMM………………………………………………………………………………………

330

7 Parts and diagrams

Chapter contents…………………………………………………………………………………………………………………

333

Ordering parts and supplies………………………………………………………………………………………………….

334

Parts……………………………………………………………………………………………………………………

334

Related documentation and software………………………………………………………………………

334

Supplies………………………………………………………………………………………………………………

334

Accessories………………………………………………………………………………………………………………………..

335

Accessories………………………………………………………………………………………………………….

335

Replacement kits………………………………………………………………………………………………….

337

Automatic document feeder and scanner assembly………………………………………………….

339

Assembly locations (1 of 2)…………………………………………………………………………………….

342

Assembly locations (2 of 2)…………………………………………………………………………………….

344

Covers……………………………………………………………………………………………………………………………….

346

Internal assemblies………………………………………………………………………………………………………………

350

Printed circuit assemblies (PCAs)………………………………………………………………………………………….

380

Alphabetical parts list……………………………………………………………………………………………………………

382

Numerical parts list………………………………………………………………………………………………………………

399

Index………………………………………………………………………………………………………………………………………………..

417

1 Product information

Chapter contents

Device configurations

Device features

Device parts

Software components

Specifications

Media specifications

Hewlett-Packard limited warranty statement

Print Cartridge and Imaging Drum Limited Warranty Statement

Print-cartridge information

Regulatory statements

Device configurations

The device is available in the following configurations.

HP Color LaserJet 2820 all-in-one

The HP Color LaserJet 2820 all-in-one printer, scanner, copier is a four-color laser printer that prints letter-size pages up to 20 pages per minute (ppm) in black-and-white, A4-size pages up to 19 ppm, and it prints letter/A4-size pages up to 4 ppm in color. It includes a PCL 6 printer driver and has HP postscript level 3 emulation.

Trays. The device comes with a multipurpose tray (tray1) that holds up to 125 sheets of 20 lb. paper or 10 envelopes.

Print cartridges. This model comes standard with color print cartridges (cyan, yellow, and magenta) that can print up to 2,000 pages at 5% coverage. It comes with a black print cartridge that can print up to 5,000 pages at 5% coverage. (A typical business letter has 5% coverage.)

Connectivity. The device provides a Hi-Speed universal serial bus (USB) 2.0 port and includes a 10/100Base-T network port.

Memory. The device comes standard with a 96-megabyte (MB) random access memory (RAM).

Paper handling. The device comes with a flatbed scanner and a 50-page automatic document feeder (ADF).

Expandability. The device has one available DIMM slot for memory expansion and additional font support. The memory is expandable to 224 MB.

HP Color LaserJet 2830 all-in-one

The HP Color LaserJet 2830 all-in-one printer, scanner, fax, copier has the same features as the HP Color LaserJet 2820 all-in-one, and it includes a V.34 fax modem and a 4 MB flash fax-storage memory. Also, this model comes standard with high-capacity color print cartridges that can print up to 4,000 pages at 5% coverage.

2 Chapter 1 Product information

ENWW

HP Color LaserJet 2840 all-in-one

The HP Color LaserJet 2840 all-in-one printer, scanner, fax, copier has the same features as the HP Color LaserJet 2830 all-in-one, and also includes a 250-sheet tray (tray 2) for standard sizes. This model features rated memory-card slots as well.

ENWW

Device configurations 3

Device features

Table 1-1 HP Color LaserJet 2820/2830/2840 all-in-one features

Feature

Description

Color printing

Provides laser printing in full color by using the four process colors: cyan,

magenta, yellow, and black (CMYK).

Copy

Provides full-color copying from the letter/A4-sized scanner glass.

Includes an automatic document feeder (ADF) that allows faster, more

efficient copy jobs with multiple-page documents.

Fax

The HP Color LaserJet 2830/2840 all-in-one models include full-functionality

fax capabilities with a V.34 fax, including a phone book, fax polling, and

delayed-fax features.

Scan

Provides 1200 pixels per inch (ppi), 24-bit full-color scanning from letter/A4-

sized scanner glass.

Includes automatic document feeder (ADF) that allows faster, more efficient

scan jobs with multiple-page documents.

Fast print speed

Prints in black on letter-size paper up to 20ppm and on A4-size paper up to

19 ppm. Prints in color on A4/letter up to 4 ppm.

Excellent print quality

Provides true 600 by 600 dots per inch (dpi) with Image Ret 2400 text and

graphics.

Offers adjustable settings to optimize print quality.

The HP UltraPrecise print cartridge has a finer toner formulation that provides

sharper text and graphics.

Printer driver features

Provides fast printing performance, built-in Intellifont and TrueType scaling

technologies, and advanced imaging capabilities are benefits of the PCL 6

printer language.

Automatic language-switching

The device automatically determines and switches to the appropriate printer

language (such as PostScript® or PCL 6) for the print job.

Interface connections

Includes a Hi-Speed USB 2.0 port (not supported for Windows NT®).

Includes a 10/100 ethernet (RJ45) network port.

Networking

Provides TCP/IP

LPD

9100

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Table 1-1 HP Color LaserJet 2820/2830/2840 all-in-one features (continued)

Memory card slot (HP Color LaserJet The device can read the following memory-card types:

2840 all-in-one only)

CompactFlash

Ultra CompactFlash

Smart Media

Memory Stick

Secure Digital

Multi Media Card

XD Card

For more information, see the device user guide.

Enhanced memory and memory

The device comes with 96 MB of memory and can be expanded to 224 MB

expansion

by using the DIMM slot. Most documents can be printed with the standard

amount of memory with the aid of Memory Enhancement technology (MEt).

MEt automatically compresses data, virtually doubling the device memory

and accommodating more complex printing with the available memory.

Energy savings

The device automatically conserves electricity by substantially reducing

power consumption when it is not printing.

As an ENERGY STAR® partner, Hewlett-Packard Company has determined

that this product meets ENERGY STAR® guidelines for energy efficiency.

ENERGY STAR® is a U.S. registered service mark of the United States

Environmental Protection Agency.

Economical printing

N-up printing (printing more than one page on a sheet) and two-sided printing

using manual duplexing saves paper.

Supplies

Provides a Supplies Status page with print-cartridge and imaging-drum

gauges that show the supply levels that remain. For HP supplies only.

Uses a no-shake cartridge design.

Provides authentication for HP print cartridges.

Offers an online supplies-ordering feature through HP Toolbox.

Accessibility

Includes an online user guide that is compatible with text screen-readers.

Provides print cartridges and an imaging drum that can be installed and

removed by using one hand.

All doors and covers can be opened by using one hand.

Device parts

Before using the device, familiarize yourself with the parts of the device.

Front view

1Power switch

2 Top (face-down) output bin

3 Control panel

4 Scanner release button

5 Memory card slots (HP Color LaserJet 2840 all-in-one only)

6 Tray 1

7 Tray 2 (included with the HP Color LaserJet 2840 all-in-one only)

Back view

8Memory cover

9 Fax ports (HP Color LaserJet 2830/2840 all-in-one models only)

10 Hi-Speed USB 2.0 port

11 Network port

12 ADF output bin

13 ADF input tray

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14 Rear (face-up) output door

15 Power connector

16 Tray 2 paper-length adjustment control

Model and serial numbers

The model number and serial number are listed on an identification label located underneath the top door.

The label contains information about the country/region of origin and the revision level, manufacturing date, production code, and production number of the product. The label also contains power rating and regulatory information.

Figure 1-1 HP Color LaserJet 2820/2830/2840 all-in-one identification labels (1 of 12)

Figure 1-2 HP Color LaserJet 2820/2830/2840 all-in-one identification labels (2 of 12)

HP Color LaserJet 2820, 2830, 2840 Service Manual

Figure 1-3 HP Color LaserJet 2820/2830/2840 all-in-one identification labels (3 of 12)

Figure 1-4 HP Color LaserJet 2820/2830/2840 all-in-one identification labels (4 of 12)

Figure 1-5 HP Color LaserJet 2820/2830/2840 all-in-one identification labels (5 of 12)

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Figure 1-6 HP Color LaserJet 2820/2830/2840 all-in-one identification labels (6 of 12)

Figure 1-7 HP Color LaserJet 2820/2830/2840 all-in-one identification labels (7 of 12)

Figure 1-8 HP Color LaserJet 2820/2830/2840 all-in-one identification labels (8 of 12)

Figure 1-9 HP Color LaserJet 2820/2830/2840 all-in-one identification labels (9 of 12)

Figure 1-10 HP Color LaserJet 2820/2830/2840 all-in-one identification labels (10 of 12)

Figure 1-11 HP Color LaserJet 2820/2830/2840 all-in-one identification labels (11 of 12)

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Figure 1-12 HP Color LaserJet 2820/2830/2840 all-in-one identification labels (12 of 12)

Software components

System requirements

To run the device software on your computer, the computer must meet the following minimum requirements:

Windows-based systems

Windows NT 4.0: Pentium II processor (Pentium III or greater recommended), 64 MB RAM, 10 MB hard disk space, SVGA 800×600 16-bit color display (print driver only)

Windows 98 SE, Millennium Edition (Me): Pentium II processor (Pentium III or greater recommended), 64 MB RAM, 100 MB hard disk space, SVGA 800×600 16-bit color display, Internet Explorer v5.01 SP2 or greater (print driver, scan driver only)

Windows 2000, XP (32-bit home and professional versions): Pentium II processor (Pentium III or greater recommended), 192 MB RAM, 550 MB hard disk space, SVGA 800×600 16-bit color display (full install)

Mac-based systems

Mac OS 9.2.2: G3 or greater, 64 MB RAM, 30 MB disk space, SVGA 800×600 16-bit color display (full install)

Mac OS X — 10.2.8 or 10.3.x: G4, G5 processor or greater, 128 MB RAM, 30 MB disk space, SVGA 800×600 16-bit color display (full install)

Software and supported operating systems

For easy device setup and access to the full range of device features, HP strongly recommends that the user installs the software that is provided. Not all software is available in all languages. See the device getting started guide for installation instructions, and see the Readme file for the latest software information.

The most recent drivers, additional drivers, and other software are available from the Internet and other sources. If the user does not have access to the Internet, see Ordering parts and supplies.

The device supports the following operating systems:

Microsoft Windows 98 SE, Windows 2000, Windows Me, and Windows XP (32-bit)

Windows NT 4.0 and Windows XP (64-bit): driver only, other device software is not available

Macintosh OS 9.2.2 and OS 10.2 and 10.3

UNIX, Linux, and OS/2 (limited functionality)

Windows Server 2003 (printer driver, only from the Web)

The following tables list the software that is available for each operating system. Full software installation is available only for Windows 2000 and Windows XP systems that meet the recommended system requirements.

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Table 1-2 HP Color LaserJet 2820/2830/2840 all-in-one software

Feature

Windows

Windows 98

Windows NT Macintosh

Macintosh

UNIX, Linux OS/2

2000, XP1

SE, Me

OS 9.2.2

OS 10.2, 10.3

Windows

Installer

PCL 6 printer driver

PS printer driver

Scanning software

HP Toolbox software

Macintosh

Installer

Fax software— HP Color LaserJet 2830/2840 all- in-one models only

Storage driver (memory card) —HP Color LaserJet 2840 all-in-one only

Device

Configuration

Utility

HP Director

HP Image Zone

HP Document

Viewer

Macintosh PostScript printer description (PPD) and printer dialog extensions (PDE)

IBM drivers

2

Model scripts

3

1The 64-bit version of Windows XP supports printer drivers only.

2Available on the HP Web site.

3Available on the HP Web site. Not specific to this device.

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Software components 13

Software tips

The following are some tips for working with the device software.

Gaining access to the device features

The device features are available in the printer driver. Some features such as custom paper sizes and page orientation might also be available in the program that is being used to create a file. Change settings in the program, if possible, because changes that are made in the program override changes that are made in the printer driver.

Gain access to advanced device features through the printer driver (or the Print dialog box for Macintosh operating systems). To open a Windows print driver, complete the following steps:

1On the Windows taskbar, click Start, click Settings, and then click Printers.

● In Windows XP (corporate version), click Start, and then click Printers and Faxes. A dialog box opens.

2Right-click the printer that you want to modify, and then select Printing Preferences.

The driver opens so that you can make changes.

A number of device features and functions are also available through HP Toolbox (not available for Macintosh). For more information about HP Toolbox, see HP Toolbox.

The device CD-ROMs include the HP Scanning software. For more information about the HP Scanning software, see the software online Help.

Obtaining the latest printing software

When you want to check for and install upgrades to the software, you can download drivers from the World Wide Web.

To download drivers

1Go to http://www.hp.com. Click the support & drivers block.

2Type color laserjet 2800 as the product name.

3Select the device model that the customer has.

4Select the correct OS and the desired software.

The Web page for the drivers might be in English, but you can download the drivers themselves in several languages.

If the user does not have Internet access, contact HP Customer Care. See Ordering parts and supplies or the flyer that came in the device box. See the Readme file for additional release information.

Other print system software

The device CD-ROMs include the HP Scanning software. See the Readme file that is provided on the HP Color LaserJet 2820/2830/2840 all-in-one CD-ROMs for additional included software and for supported languages.

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Software for Windows

When the user installs the software for Windows, the user can directly connect the device to a computer by using a USB cable, or the user can connect the device to the network by using the internal print server. See the device getting started guide for installation instructions, and see the Readme file for the latest software information.

The following software is available to all users of the device, whether the device was connected directly to a computer by using a USB cable, or whether the device was connected to the network by using a print server.

Printer drivers

A printer driver is a software component that provides access to device features and provides the means for the computer to communicate with the device. For help using the printer driver, see Using Help.

Select a printer driver based on the way the customer uses the device.

Use the PCL 6 printer driver to take full advantage of the device features.

Use the PostScript (PS) printer driver for compatibility with PS needs. Certain device features are not available in this printer driver.

The device automatically switches between HP postscript level 3 emulation and PCL printer languages depending on the driver selected.

Using Help

The printer driver has Help dialog boxes that can be activated from the Help button in the printer driver, the F1 key on the computer keyboard, or the question mark symbol (?) in the upper-right corner of the printer driver. These Help dialog boxes give detailed information about the specific printer driver. Help for the printer driver is separate from the Help for the software program.

Software for Macintosh

For Mac 9.2.2, the Apple LaserWriter 8 driver must be installed in order to use the PPD file. Use the Apple LaserWriter 8 driver that came with the Macintosh computer. For Mac OS 10.2 and 10.3, use the Print Center to print.

The device includes the following software for Macintosh computers.

HP Director

HP Director is a software program that is used when working with documents. When the document is loaded into the automatic document feeder (ADF) and the computer is connected directly to the device, HP Director appears on the computer screen to initiate faxing or scanning, or to change settings on the device through the Macintosh Configure Device application.

Also included is the HP all-in-one Setup Assistant, which sets up the fax and print queues.

PPDs (Mac OS 9.2.2)

PostScript printer descriptions (PPDs), in combination with the LaserWriter driver, provide access to the device features and allow the computer to communicate with the device. An installation program for the PPDs is provided on the HP Color LaserJet 2820/2830/2840 all-in-one CD-ROM for Macintosh.

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Software components 15

PDEs (Mac OS 10.2 and 10.3)

Printer dialog extensions (PDEs) are code plug-ins that provide access to device features, such as information about the number of copies, two-sided printing, and quality settings. An installation program for the PDEs and other software is provided on the HP Color LaserJet 2820/2830/2840 all- in-one CD-ROM for Macintosh.

HP Toolbox

You must perform a complete software installation to use HP Toolbox.

HP Toolbox provides links to device status information and help information, such as the device user guide, and tools for diagnosing and solving problems. See HP Toolbox for more information.

NOTE For Macintosh computers, HP Toolbox is not supported.

Embedded Web server (EWS)

The EWS is a Web-based interface that provides simple access to device status and device configurations, including network configurations and Smart Printing Supplies (SPS) functionality.

You can gain access to the EWS through the network connection to the device. Type the device IP address in a Web browser to display the device EWS homepage in the browser. From the homepage, you can use the tabs and left navigation menu to check the status of the device, configure the device, or check the status of the supplies.

Supported browsers include:

Internet Explorer 5.0 or later

Netscape Navigator 4.75 or later

Opera 6.05 or later

Safari 1.2 or later

Software installation

Use the CD-ROMs that came with the device to install the software for the proper operating system.

If your computer meets the recommended minimum requirements, you have two options when installing the software.

Typical installation

NOTE This option is not available if your computer does not meet the minimum requirements. For more information about the minimum requirements, see the box in which the device was packed.

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This is the recommended installation option. Select this option to install the software needed to print and scan from your computer, plus the following programs:

HP Toolbox: This program lets you easily monitor and set up the device settings from your computer, and it offers device Help and troubleshooting. With HP Toolbox, you have desktop access to the device fax phone book and logs.

For more information about HP Toolbox, see HP Toolbox.

HP Image Zone: This program lets you view, manage, and edit images, it lets you load images directly from a camera or memory card, and it helps you share those images with others. It also includes programs for scanning and for producing creative projects, such as brochures and flyers.

For more information about HP Image Zone, see the HP Image Zone online Help after you have installed the software.

HP Document Viewer: This program lets you view and annotate PDF and TIFF files, and it lets you export documents to other software programs. It also includes optical character recognition (OCR) software that lets you scan paper documents and convert them into electronic documents that can be edited.

For more information about HP Document Viewer, see the HP Document Viewer online Help after you have installed the software.

Minimum installation

Windows 98 SE and Windows Me operating systems, as well as systems with insufficient memory (see System requirements), must perform a minimum installation to ensure that your computer continues to operate at optimal levels.

This procedure installs the software necessary to print and scan from your computer. You will not be able to scan from the device, however. For the HP Color LaserJet 2840 all-in-one printer, scanner, fax, copier, the minimum installation also allows you to view memory cards in the device from Windows Explorer.

Uninstalling the printing software

Uninstall software by using the following directions for your operating system.

Using Add or Remove Programs to uninstall

Use the Add or Remove Programs method in Windows to remove the device software. This method does not require you to have the software CD.

1Click Start, point to Settings, and click Control Panel.

● In Windows XP, click Start, and then click Control Panel

2Double-click Add or Remove Programs.

3Scroll through the list of software programs and click HP Color LaserJet 2820/2830/2840 all-in- one.

4Click Remove.

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Software components 17

Uninstalling software for Macintosh

To remove the printing software from your Macintosh, open the Finder, navigate to Applications/HP LaserJet aio/HP Uninstaller, and then run the application.

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Specifications

Table 1-3 Physical specifications

Product

Height

Depth

Width

Weight1

HP Color LaserJet

20.6 in (525 mm)

20.9 in (532 mm)

19.6 in (498 mm)

58.8 lbs (26.7 kg)

2820 all-in-one and

HP Color LaserJet

2830 all-in-one

HP Color LaserJet

22.6 in (573 mm)

20.9 in (532 mm)

19.6 in (498 mm)

64.5 lbs (29.3 kg)

2840 all-in-one with

tray 2 (250-sheet)

1 Listed weight does not include print cartridges or imaging drum, which add (9.15 lbs (3.4 kg)) to the device weight.

Table 1-4 Supplies specifications

Imaging-drum life (based on 5 percent coverage)

20,000 pages when printing only in black

5,000 pages when printing in color

6,000 to 8,000 pages is the average life

Print-cartridge life (based on 5 percent coverage)

Black: 5,000 pages

Yellow, cyan, and magenta: 2,000 pages each

Extended life yellow, cyan, and magenta: 4,000 pages

each

Table 1-5 Electrical specifications

Item

110-volt models

220-volt models

Power supply

110 to 127 V (+- 10%)

220 to 240 V (+- 10%)

50 / 60 Hz (+- 2Hz)

50 / 60 Hz (+- 2Hz)

Power consumption (typical)

During printing (color)

224 W (average)

217 W (average)

During printing (black and white)

400 W (average)

400 W (average)

During standby

20 W (average)

20 W (average)

Off mode

0 W (average)

0 W (average)

Heat output

Idle

64 BTU/hr

64 BTU/hr

CAUTION Power requirements are based on the country/region where the device is sold. Do not convert operating voltages. This will damage the device and void the product warranty.

Table 1-6 Environmental specifications

Recommended1

(device and print cartridge)

20° to 27° C

Temperature

(68° to 81° F)

Operating1

Storage1

15° to 32.5° C

0° to 40° C

(59° to 90.5° F)

(32° to 104° F)

Relative humidity

20 to 70 percent

10 to 80 percent

95 percent or less

1

Values are subject to change. See http://www.hp.com/support/clj2800series for current information.

Table 1-7 Acoustic emissions (HP Color LaserJet 2820/2830/2840 all-in-one)

Sound Power Level

Declared per ISO 92961

Printing (20 ppm)

LWAd = 6.6 Bels (A) [66 dB (A)]

SPL-Bystander Position

Declared per ISO 92961

Printing (20 ppm)

LpAm = 52 dB(A)

1 Acoustic values are subject to change. See http://www.hp.com/support/clj2800series for current information.

Table 1-8 Skew specifications1

Category

Specification

Print skew – vertical

≤ 1.5 mm / 260 mm for cut-sheet media

≤ 3.0 mm / 220 mm for envelopes, postcards, or A5 media

First line/leading edge skew

5.0 mm ±2.5 mm for cut-sheet media

15.0 mm ±3.5 for envelopes, postcards, or A5 media

Left margin

5.0 mm ±2.0 mm for cut-sheet media

10 mm ±2.5 mm for envelopes, postcards, or A5 media

Parallelism

≤ 1.5 mm for cut-sheet media

N/A for envelopes, postcards, or A5 media

Image or text stretching – vertical

≤ 1.0% for cut-sheet media

N/A for envelopes, postcards, or A5 media

Image or text stretching – horizontal

— 0.4%, +1.6% for cut-sheet media

N/A for envelopes, postcards, or A5 media

1The media registration defines how a sheet of media is positioned relative to the electrophotographic image on the drum. The specified tolerances do not include variation in the media dimensions from nominal. All vertical lines will be parallel to the reference, or left edge of the media, within the specifications.

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Table 1-9 Fax specifications

Category

Specification

Fax transmission speed

3 seconds per page

Right/left margins for printed pages

6.3 mm (0.25 inch)

Top/bottom margins for printed pages

5.08 mm (0.2 inch)

Fax compatibility

Group 3

Fax coding schemes

Modified Huffman

Modified read

Modified modified read

Jbig is not supported

Modem speed

Up to 33,600 bits per second (bps)

Speed dialing

Yes

Distinctive ring detect

Yes

Fax resolution (standard)

203 by 98 dots per inch (dpi)

Fax resolution (fine)

203 by 196 dpi

Fax resolution (superfine)

300 by 300 dpi (no halftone)

Fax resolution (photo)

300 by 300 dpi (halftone enabled)

Table 1-10 Printable area specifications

Area

Media type1

Margin size

Non-masked print area

Cut sheet

Top: 2 mm

Bottom: 2 mm

Left: 2 mm

Right: 2 mm

Recommended print area

Cut sheet

Top: 2.8 mm

Bottom: 4 mm

Left: 3 mm

Right: 3 mm

Image assurance area

Cut sheet

Top: 5 mm

Bottom: 5 mm

Left: 5 mm

Right: 5 mm

Table 1-10

Printable area specifications (continued)

Area

Media type1

Margin size

Envelope

Top: 10 mm

Bottom: 10 mm

Left: 10 mm

Right: 10 mm

1 Other media types (labels, heavy media, glossy, etc.) have the same printable area as paper of the same size.

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Media specifications

This section contains information about the sizes, weights, and capacities of media that each tray supports.

Supported media weights and sizes

For optimum results, use conventional 75 to 90 g/m2 (20 to 24 lb) photocopy paper. Verify that the paper is of good quality and is free of cuts, nicks, tears, spots, loose particles, dust, wrinkles, curls, and bent edges.

NOTE The device supports a wide range of standard and custom sizes of print media. The capacity of trays and bins can vary depending on media weight and thickness and environmental conditions. Use only transparencies that are designed for use with HP Color LaserJet printers. Inkjet and monochrome transparencies are not supported for this device. Do not use inkjet photo media, which can melt and damage the device.

Table 1-11 Tray 1 specifications

Media

Dimensions1

Weight

Capacity2

Paper

Minimum: 76 by 127 mm (3

60 to 177 g/m2 (16 to 47 lb)

Up to 125 sheets of 75 g/m2

by 5 inches)

(20 lb) paper

Maximum: 216 by 356 mm

(8.5 by 14 inches)

Glossy paper

Same as the preceding

listed minimum and

maximum sizes.

HP Cover paper3

Transparencies and

opaque film

Labels4

Envelopes

75 to 120 g/m2 (20 to 32 lb)

Maximum stack height: 12 mm

(0.47 inches)

203 g/m2 (75 lb cover)

50 (typically)

Thickness: 0.10 to 0.13 mm

50 (typically)

(3.9 to 5.1 mils)

Thickness: up to 0.23 mm

50 (typically)

(up to 9 mils)

Up to 90 g/m2 (16 to 24 lb)

Up to 10

1The device supports a wide range of standard and custom sizes of print media. Check the printer driver for supported sizes.

2Capacity can vary depending on media weight and thickness, and environmental conditions.

3Hewlett-Packard does not guarantee results when printing with other types of heavy paper.

4Smoothness: 100 to 250 (Sheffield).

Table 1-12 Optional tray 2 specifications

Media

Dimensions1

Weight

Capacity2

Letter

216 by 279 mm (8.5 by 11

60 to 105 g/m2 (16 to 28 lb)

250 sheets of 75 g/m2 (20

inches)

lb) paper

A4

210 by 297 mm (8.3 by 11.7

inches)

A5

148 by 210 mm (5.8 by 8.3

inches)

B5 (ISO)

176 by 250 mm (6.9 by 9.9

inches)

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Media specifications 23

Table 1-12 Optional tray 2 specifications (continued)

Media

Dimensions1

Weight

Capacity2

B5 (JIS)

182 by 257 mm (7.2 by 10

inches)

Executive

191 by 267 mm (7.3 by 10.5

inches)

Legal

216 by 356 mm (8.5 by 14

inches)

8.5 by 13 inches

216 by 330 mm (8.5 by 13

inches)

1The device supports a wide range of standard and custom sizes of print media. Check the printer driver for supported sizes.

2Capacity can vary depending on the media weight and thickness, and environmental conditions.

Table 1-13 Automatic document feeder (ADF) paper sizes

Media

Dimensions

Minimum-size paper

127 by 127 mm (5 by 5 in)

Maximum-size paper

216 by 381 mm (8.5 by 15 in)

Weight or thickness

Capacity

60 to 90 g/m2(16 to 24 lb

50 sheets (75 g/m2; 20 lb

bond)

bond)

60 to 90 g/m2(16 to 24 lb

50 sheets (75 g/m2; 20 lb

bond)

bond)

NOTE Use the flatbed scanner for faxing (HP Color LaserJet 2830/2840 all-in-one models only), copying, and scanning if the original is fragile, thin, thick, too small for the ADF, or a photograph. Also use the flatbed scanner to employ the «fit to page» feature for copying. The flatbed scanner provides the best fax, copy, and scan resolution.

General guidelines

Some media might meet all of the guidelines in this manual and still not produce satisfactory results. This problem might be the result of improper handling, unacceptable temperature and humidity levels, or other variables over which Hewlett-Packard has no control.

Before purchasing large quantities of print media, always test a sample and make sure that the print media meets the requirements specified in the device user guide and in the HP LaserJet Printer Family Print Media Guide, which you can view on the Web at http://www.hp.com/support/ ljpaperguide. For ordering information, see Ordering parts and supplies.

CAUTION Using media that does not meet HP specifications can cause problems for the device, requiring repair. This repair is not covered by the Hewlett-Packard warranty or service agreements.

This device accepts a variety of media, such as cut-sheet paper (including up to 100 percent recycled-fiber-content paper), envelopes, labels, transparencies, glossy paper, HP LaserJet Tough paper, and custom-size paper. Properties such as weight, composition, grain, and moisture content

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are important factors affecting device performance and output quality. Media that does not meet the guidelines outlined in this manual can cause the following problems:

Poor print quality

Increased jams

Premature wear on the device, requiring repair

Paper and print media

Table 1-14 Print media specifications

Category

Specifications

Acid content

5.5 pH to 8.0 pH

Caliper

0.094 to 0.18 mm (3.0 to 7.0 mils)

Curl in ream

Flat within 5 mm (0.02 inch)

Cut-edge conditions

Cut with sharp blades with no visible fray

Fusing compatibility

Must not scorch, melt, offset, or release hazardous emissions when heated

to 210°C (410°F) for 0.1 second

Grain

Long Grain

Moisture content

4% to 6% by weight

Smoothness

100 to 250 Sheffield

For complete print-media specifications for all HP LaserJet devices, see the HP LaserJet Printer Family Print Media Guide. To download the guide in PDF format, go to www.hp.com/support/ ljpaperguide.

Special media print speeds

The device print speed can be affected when you use special media, such as heavy paper or cardstock, glossy paper, or envelopes. The table below shows the print speed for various media types.

Table 1-15 Special media print speeds

Print modes

Print type

Multipurpose tray

Optional tray 2

Normal and Heavy mode

Continuous printing

4 ppm color

4 ppm color

A4: 19 ppm black

A4: 19 ppm black

Letter: 20 ppm black

Letter: 20 ppm black

Legal: 2.0 ppm color/ 16.0

ppm black

First page out (face down)

Normal Letter/A4:

Normal Letter/A4:

<26.8s color

<26.8s color

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Media specifications 25

Table 1-15 Special media print speeds (continued)

Print modes

Print type

Multipurpose tray

Optional tray 2

<17.6s black

<17.6s black

Heavy Letter/A4:

Heavy Letter/A4:

<32.8s color

<32.8s color

<23.6s black

<23.6s black

Heavy and Glossy mode

Continuous printing

Letter/A4:

N/A

(more than 105g/m2, 1/2

2.45 ppm color

speed)

3.99 ppm black

First page out (face down)

Letter/A4:

N/A

<31.6s color

<21.3s black

Heavy Glossy and Glossy

Continuous printing

Letter/A4:

N/A

Film mode (1/4 speed)

2.0 ppm color

N/A black

First page out (face down)

Letter/A4:

N/A

39.8s color

N/A black

Envelope

Continuous printing

2.57 ppm color

N/A

4.48 ppm black

First page out (face down)

<30.1s color

N/A

<19.8s black

Printing and storage environment

Ideally, the printing and media-storage environment should be at or near room temperature, and not too dry or too humid. Remember that paper is hygroscopic; it absorbs and loses moisture rapidly.

Heat works with humidity to damage paper. Heat causes the moisture in paper to evaporate, while cold causes it to condense on the sheets. Heating systems and air conditioners remove most of the humidity from a room. As paper is opened and used, it loses moisture, causing streaks and smudging. Humid weather or water coolers can cause the humidity to increase in a room. As paper is opened and used it absorbs any excess moisture, causing light print and dropouts. Also, as paper loses and gains moisture it can distort. This issue can cause jams.

As a result, paper storage and handling are as important as the paper-making process itself. Paper storage environmental conditions directly affect the feed operation and print quality.

Care should be taken not to purchase more paper than can be easily used in a short time (about three months). Paper stored for long periods can experience heat and moisture extremes, which can cause damage. Planning is important to prevent damage to a large supply of paper.

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Unopened paper in sealed reams can remain stable for several months before use. Opened packages of paper have more potential for environmental damage, especially if they are not wrapped with a moisture-proof barrier.

The media-storage environment should be properly maintained to ensure optimum device performance. The required condition is 20° to 24°C (68° to 75°F), with a relative humidity of 45% to 55%. The following guidelines should be helpful when evaluating the storage environment:

Print media should be stored at or near room temperature.

The air should not be too dry or too humid (to moderate the hygroscopic properties of paper).

The best way to store an opened ream of paper is to rewrap it tightly in its moisture-proof wrapping. If the device environment is subject to extremes, unwrap only the amount of paper to be used to prevent unwanted moisture changes.

Avoid storing paper and print media near heating and air conditioning vents or near windows and doors that are frequently open.

Envelopes

Use only tray 1 to print on envelopes. Select the type of envelope that you are using from the Print dialog box or the printer driver.

In your program, set the margins for the envelope. The following table gives typical address margins for a commercial #10 or DL envelope.

Table 1-16 Envelope margin specifications

Type of address

Top margin

Left margin

Return address

15 mm (0.6 inch)

15 mm (0.6 inch)

Delivery address

51 mm (2 inches)

89 mm (3.5 inches)

For the best print quality, position margins no closer than 15 mm (0.6 inch) from the edges of the envelope.

Avoid printing over the area where the envelope seams meet.

Envelope storage

Proper storage of envelopes helps contribute to print quality. Envelopes should be stored flat. If air is trapped in an envelope and creates an air bubble, then the envelope might wrinkle during printing.

Envelope construction

Envelope construction is critical. Envelope fold lines can vary considerably, not only between manufacturers, but also within a box from the same manufacturer. Successful printing on envelopes

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Media specifications 27

depends upon the quality of the envelopes. When selecting envelopes, consider the following components:

Weight: The weight of the envelope paper should not exceed 90 g/m2 (24 lb) or jamming might occur.

Construction: Before printing, envelopes should lie flat with less than 6 mm (0.25 inch) curl, and should not contain air.

Condition: Envelopes should not be wrinkled, nicked, or otherwise damaged.

Temperature: Use envelopes that are compatible with the heat and pressure of the device. The fusing temperature of this device is 210°C (410°F).

Size: Use only envelopes that are within the following size ranges.

Minimum: 6 x 127 mm (3 x 5 inches)

Maximum: 216 x 356 mm (8.5 x 14 inches)

Envelopes with double side-seams

Double side-seam construction has vertical seams at both ends of the envelope rather than diagonal seams. This style might be more likely to wrinkle. Be sure the seam extends all the way to the corner of the envelope as shown in the illustration.

1

2

1Acceptable

2 Unacceptable

Envelopes with adhesive strips or flaps

Envelopes with a peel-off adhesive strip or with more than one flap that folds over to seal must use adhesives that are compatible with the heat and pressure in the device. The extra flaps and strips might cause wrinkling, creasing, or even jams and might damage the fuser.

Labels

Select the type of label that you are using from the Print dialog box or the printer driver.

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CAUTION To avoid damaging the device, use only labels that are recommended for laser printers. To prevent serious jams, always use tray 1 to print on labels and always use the straight-through paper path. Never print on the same sheet of labels more than once or print on a partial sheet of labels.

When selecting labels, consider the quality of each component:

Adhesives: The adhesive material should be stable at 210°C (410°F), which is the device fusing temperature.

Arrangement: Only use labels with no exposed backing between them. Labels can peel off sheets with spaces between the labels, causing serious jams.

Curl: Before printing, labels must lie flat with no more than 13 mm (0.5 inch) of curl in any direction.

Condition: Do not use labels that have wrinkles, bubbles, or other indications of separation.

Transparencies

Use only tray 1 to print on transparencies. Select Transparencies from the Print dialog box or the printer driver.

The device supports printing in color on transparencies. Transparencies that are used in the device must be able to withstand 210°C (410°F), which is the device fusing temperature.

CAUTION To avoid damage to the device, use only transparencies that are recommended for use in laser printers.

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Media specifications 29

Hewlett-Packard limited warranty statement

HP PRODUCT

DURATION OF LIMITED WARRANTY

HP Color LaserJet 2820/2830/2840 all-in-one

One year limited warranty

HP warrants to you, the end-user customer, that HP hardware and accessories will be free from defects in materials and workmanship after the date of purchase, for the period specified above. If HP receives notice of such defects during the warranty period, HP will, at its option, either repair or replace products which prove to be defective. Replacement products may be either new or equivalent in performance to new.

HP warrants to you that HP software will not fail to execute its programming instructions after the date of purchase, for the period specified above, due to defects in material and workmanship when properly installed and used. If HP receives notice of such defects during the warranty period, HP will replace software which does not execute its programming instructions due to such defects.

HP does not warrant that the operation of HP products will be uninterrupted or error free. If HP is unable, within a reasonable time, to repair or replace any product to a condition as warranted, you will be entitled to a refund of the purchase price upon prompt return of the product.

HP products may contain remanufactured parts equivalent to new in performance or may have been subject to incidental use.

Warranty does not apply to defects resulting from (a) improper or inadequate maintenance or calibration, (b) software, interfacing, parts or supplies not supplied by HP, (c) unauthorized modification or misuse, (d) operation outside of the published environmental specifications for the product, or (e) improper site preparation or maintenance.

TO THE EXTENT ALLOWED BY LOCAL LAW, THE ABOVE WARRANTIES ARE EXCLUSIVE AND NO OTHER WARRANTY OR CONDITION, WHETHER WRITTEN OR ORAL, IS EXPRESSED OR IMPLIED AND HP SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE. Some countries/regions, states or provinces do not allow limitations on the duration of an implied warranty, so the above limitation or exclusion might not apply to you. This warranty gives you specific legal rights and you might also have other rights that vary from country/region to country/ region, state to state, or province to province.

HP’s limited warranty is valid in any country/region or locality where HP has a support presence for this product and where HP has marketed this product. The level of warranty service you receive may vary according to local standards. HP will not alter form, fit or function of the product to make it operate in a country/region for which it was never intended to function for legal or regulatory reasons.

TO THE EXTENT ALLOWED BY LOCAL LAW, THE REMEDIES IN THIS WARRANTY STATEMENT ARE YOUR SOLE AND EXCLUSIVE REMEDIES. EXCEPT AS INDICATED ABOVE, IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR LOSS OF DATA OR FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL (INCLUDING LOST PROFIT OR DATA), OR OTHER DAMAGE, WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE. Some countries/regions, states or provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

THE WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU.

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Print Cartridge and Imaging Drum Limited Warranty

Statement

This HP product is warranted to be free from defects in materials and workmanship.

This warranty does not apply to products that (a) have been refilled, refurbished, remanufactured, or tampered with in any way, (b) experience problems resulting from misuse, improper storage, or operation outside of the published environmental specifications for the printer product, or (c) exhibit wear from ordinary use.

To obtain warranty service, please return the product to place of purchase (with a written description of the problem and print samples) or contact HP customer support. At HP’s option, HP will either replace products that prove to be defective or refund your purchase price.

TO THE EXTENT ALLOWED BY LOCAL LAW, THE ABOVE WARRANTY IS EXCLUSIVE AND NO OTHER WARRANTY OR CONDITION, WHETHER WRITTEN OR ORAL, IS EXPRESSED OR IMPLIED AND HP SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE.

TO THE EXTENT ALLOWED BY LOCAL LAW, IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL (INCLUDING LOST PROFIT OR DATA), OR OTHER DAMAGE, WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE.

THE WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU.

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Print Cartridge and Imaging Drum Limited Warranty Statement

31

Print-cartridge information

At 5% page coverage, a black print cartridge will print approximately 5,000 pages. Color print cartridges (yellow, cyan, and magenta) will print 2,000 pages each, and high-capacity color print cartridges (yellow, cyan, and magenta) will print 4,000 pages each. These estimates are only approximate; usage conditions and print patterns can cause results to vary.

Refilled print cartridges

While HP does not prohibit the use of refilled print cartridges during the warranty period or while the product is under a maintenance contract, it is not recommended for the following reasons:

Repairs resulting from the use of refilled cartridges are not covered under HP warranty or maintenance contracts.

HP has no controls or processes to ensure that a refilled cartridge functions at the high level of reliability of a new HP LaserJet print cartridge. HP also cannot predict the long-term reliability effect on the product from using different toner formulations found in refilled cartridges.

The print quality of HP LaserJet print cartridges influences the customer’s perception of the product. HP has no control over the actual print quality of a refilled cartridge.

Parts that are critical to print quality might not be replaced when the cartridge is refilled with toner.

HP LaserJet printing supplies

In many countries/regions, this product’s printing supplies (for example the print cartridge) can be returned to HP through the HP Printing Supplies Returns and Recycling Program. An easy-to-use and free take-back program is available in more than 30 countries/regions. Multilingual program information and instructions are included in every new HP LaserJet print cartridge and supplies package.

HP Printing Supplies Returns and Recycling Program information

Since 1990, the HP Printing Supplies Returns and Recycling Program has collected millions of used LaserJet print cartridges that otherwise might have been discarded in the world’s landfills. The

HP LaserJet print cartridges and supplies are collected and bulk shipped to our resource and recovery partners, who disassemble the cartridges. Remaining materials are separated and converted into raw materials for use by other industries to make a variety of useful products.

U.S. returns

For a more environmentally responsible return of used cartridges and supplies, HP encourages the use of bulk returns. Simply bundle two or more cartridges together and use the single, pre-paid, preaddressed UPS label that is supplied in the package that the new cartridge comes in. For more information in the U.S., call 800-340-2445 or visit the HP LaserJet Supplies Web site at www.hp.com/ recycle.

Non-U.S. returns

Non-U.S. customers should call the local HP Sales and Service office or visit the www.hp.com/ recycle Web site for further information regarding availability of the HP Supplies Returns and Recycling program.

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Regulatory statements

FCC Requirements (United States)

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy. If not installed and used in accordance with the instructions, it may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna.

Increase separation between equipment and receiver.

Connect equipment to an outlet on a circuit different from that to which the receiver is located.

Consult your dealer or an experienced radio/TV technician.

Any changes or modifications to the printer that are not expressly approved by HP could void the user’s authority to operate this equipment.

Use of a shielded interface cable is required to comply with the Class B limits of Part 15 of FCC rules.

This equipment complies with FCC rules, Part 68. On the back of this equipment is a label that contains, among other information, the FCC registration number and ringer equivalence number (REN) for this equipment. If requested, this information must be provided to the telephone company. The REN is used to determine the quantity of devices which may be connected to the telephone line. Excessive RENs on the telephone line may result in the devices not ringing in response to an incoming call. In most, but not all, areas, the sum of the RENs should not exceed five (5.0). To be certain of the number of devices that may be connected to the line, as determined by the total RENs, contact the telephone company to determine the maximum REN for the calling area.

This equipment uses the following USOC jacks: RJ11C.

An FCC-compliant telephone cord and modular plug is provided with this equipment. This equipment is designed to be connected to the telephone network or premises wiring using a compatible modular jack which is Part 68 compliant. This equipment cannot be used on telephone company-provided coin service. Connection to Party Line Service is subject to state tariffs. If this equipment causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. If advance notice is not practical, the telephone company will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary. The telephone company may make changes in its facilities, equipment, operations, or procedures that could affect the operation of the equipment. If this happens, the telephone company will provide advance notice in order for you to make the necessary modifications in order to maintain uninterrupted service. If trouble is experienced with this equipment, please see the numbers in the front of this manual for repair and (or) warranty information. If the trouble is causing harm to the telephone network, the telephone company may request you remove the equipment from the network until the problem is resolved. The following repairs can be done by the customer: Replace any original equipment that came with the device. This includes the print cartridge, the supports for trays and bins, the power cord, and the telephone cord. It is recommended that the customer install an AC surge arrestor in the AC outlet to which this

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Regulatory statements 33

device is connected. This is to avoid damage to the equipment caused by local lightning strikes and other electrical surges.

Telephone Consumer Protection Act (United States)

The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device, including fax machines, to send any message unless such message clearly contains, in a margin at the top or bottom of each transmitted page or on the first page of the transmission, the date and time it is sent and an identification of the business, other entity, or individual sending the message and the telephone number of the sending machine or such business, other entity, or individual. (The telephone number provided cannot be a 900 number or any other number for which charges exceed local or long-distance transmission charges.) In order to program this information into your facsimile, see the device user guide.

EU statement for telecom operation

This product is intended to be connected to the analog Public Switched Telecommunication Networks (PSTN) of European Economic Area (EEA) countries/regions. It meets requirements of EU R&TTE Directive 1999/5/EC (Annex II) and carries appropriate CE conformity marking. For more details, see Declaration of Conformity issued by the manufacturer in another section of this manual. However, due to differences between individual national PSTNs, the product may not guarantee unconditional assurance of successful operation on every PSTN termination point. Network compatibility depends on the correct setting being selected by the customer in preparation of its connection to the PSTN. Please follow the instructions provided in the user manual. If you experience network compatibility issues, please contact your equipment supplier or Hewlett-Packard help desk in the country/region of operation. Connecting to a PSTN termination point may be the subject of additional requirements set out by the local PSTN operator.

New Zealand telecom statements

The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has accepted that the item complies with minimum conditions for connection to its network. It indicates no endorsement of the product by Telecom, nor does it provide any sort of warranty. Above all, it provides no assurance that any item will work correctly in all respects with another item of Telepermitted equipment of a different make or model, nor does it imply that any product is compatible with all of Telecom’s network services.

This equipment may not provide for the effective hand-over of a call to another device connected to the same line.

This equipment shall not be set up to make automatic calls to the Telecom “111” Emergency Service.

IC CS-03 requirements

Notice: The Industry Canada label identifies certified equipment. This certification means the equipment meets certain telecommunications network protective, operational, and safety requirements as prescribed in the appropriate Terminal Equipment Technical Requirement document

(s). The Department does not guarantee the equipment will operate to the user’s satisfaction. Before installing this equipment, users should ensure that it is permissible for the equipment to be connected to the facilities of the local telecommunications company. The equipment must also be installed using an acceptable method of connection. The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations. Repairs to certified equipment should be coordinated by a representative designated by the supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications company cause to request the user to disconnect the equipment. Users should

34 Chapter 1 Product information

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ensure for their own protection that the electrical ground connections of the power utility, telephone lines, and internal metallic water pipe system, if present, are connected together. This precaution can be particularly important in rural areas.

CAUTION Users should not attempt to make such connections themselves, but should contact the appropriate electric inspection authority, or electrician, as appropriate. The Ringer Equivalence Number (REN) of this device is 0.7.

Notice: The Ringer Equivalence Number (REN) assigned to each terminal device provides an indication of the maximum number of terminals allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence Number of all the devices does not exceed five (5.0). The standard connecting arrangement code (telephone jack type) for equipment with direct connections to the telephone network is CA11A.

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Regulatory statements 35

Declarations of conformity

Declaration of conformity

Declaration of Conformity

according to ISO/IEC Guide 22 and EN 45014

Manufacturer’s Name:

Hewlett-Packard Company

Manufacturer’s Address:

11311 Chinden Boulevard,

Boise, Idaho 83714-1021, USA

declares, that the product

Product Name:

HP Color LaserJet 2820 all-in-one

Regulatory Model Number3):

BOISB-0408-00

Product Options:

ALL

conforms to the following Product Specifications:

Safety:

IEC 60950:1999 / EN60950: 2000

IEC 60825-1:1993 + A1:1996 +A2:2001 / EN 60825-1:1994 + A11:1996 + A2:2001 (Class 1 Laser/LED Product)

GB4943-1995

EMC:

CISPR 22:1998 / EN 55022:1998 — Class B1)

EN 61000-3-2:2000

EN 61000-3-3:1995\A1:2001

EN 55024:1998\A1:2001

FCC Title 47 CFR, Part 15 Class B2) / ICES-003, Issue 3 GB9254-1998

Supplementary Information:

The product herewith complies with the requirements of the EMC Directive 89/336/EEC, the Low Voltage Directive 73/23/EEC and carries the CE-Marking accordingly.

1)The product was tested in a typical configuration with Hewlett-Packard Personal Computer Systems. Compliance testing of product to standard with exception of Clause 9.5, which is not yet in effect.

2)This Device complies with Part 15 of the FCC Rules. Operation is subject to the following two Conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

3)For regulatory purposes, this product is assigned a Regulatory model number. This number should not be confused with the marketing name or the product number(s).

Boise, Idaho, USA

December 1, 2004

For regulatory topics only:

Australia Contact:

Product Regulations Manager, Hewlett-Packard Australia Ltd., 31-41 Joseph Street, Blackburn, Victoria 3130,

Australia,

European Contact:

Your Local Hewlett-Packard Sales and Service Office or Hewlett-Packard GmbH, Department HQ-TRE /

Standards Europe, Herrenberger Strasse 140, D-71034, Böblingen, (FAX: +49-7031-14-3143)

USA Contact:

Product Regulations Manager, Hewlett-Packard Company, PO Box 15, Mail Stop 160, Boise, Idaho 83707-0015,

(Phone: 208-396-6000)

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Declaration of conformity

Declaration of Conformity

according to ISO/IEC Guide 22 and EN 45014

Manufacturer’s Name:

Hewlett-Packard Company

Manufacturer’s Address:

11311 Chinden Boulevard,

Boise, Idaho 83714-1021, USA

declares, that the product

Product Name:

HP Color LaserJet 2830 and 2840 all-in-one

Regulatory Model Number3):

BOISB0408-01

Product Options:

ALL

conforms to the following Product Specifications:

Safety:

IEC 60950:1999 / EN60950: 2000

IEC 60825-1:1993 + A1:1996 +A2:2001 / EN 60825-1:1994 + A11:1996 + A2:2001 (Class 1 Laser/LED Product)

GB4943-1995

EMC:

CISPR 22:1998 / EN 55022:1998 — Class B1)

EN 61000-3-2:2000

EN 61000-3-3:1995\A1:2001

EN 55024:1998\A1:2001

FCC Title 47 CFR, Part 15 Class B2) / ICES-003, Issue 3 GB9254-1998

TELECOM: TBR-21:1998; EG 201 121:1998

Supplementary Information:

The product herewith complies with the requirements of the EMC Directive 89/336/EEC, the Low Voltage Directive 73/23/EEC, the R&TTE Directive 1999/5/EC (Annex II) and carries the CE-Marking accordingly.

1)The product was tested in a typical configuration with Hewlett-Packard Personal Computer Systems. Compliance testing of product to standard with exception of Clause 9.5, which is not yet in effect.

2)This Device complies with Part 15 of the FCC Rules. Operation is subject to the following two Conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

3)For regulatory purposes, this product is assigned a Regulatory model number. This number should not be confused with the marketing name or the product number(s).

Boise, Idaho, USA

December 1, 2004

For regulatory topics only:

Australia Contact:

Product Regulations Manager, Hewlett-Packard Australia Ltd.,, 31-41 Joseph Street, Blackburn, Victoria 3130,

Australia,

European Contact:

Your Local Hewlett-Packard Sales and Service Office or Hewlett-Packard GmbH, Department HQ-TRE /

Standards Europe, Herrenberger Strasse 140, D-71034, Böblingen, (FAX: +49-7031-14-3143)

USA Contact:

Product Regulations Manager, Hewlett-Packard Company, PO Box 15, Mail Stop 160, Boise, Idaho 83707-0015,

(Phone: 208-396-6000)

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Regulatory statements 37

Country-/region-specific safety statements

Laser safety statement

The Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Administration has implemented regulations for laser products manufactured since August 1, 1976. Compliance is mandatory for products marketed in the United States. The printer is certified as a «Class 1» laser product under the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard according to the Radiation Control for Health and Safety Act of 1968.

Since radiation emitted inside the printer is completely confined within protective housings and external covers, the laser beam cannot escape during any phase of normal user operation.

WARNING! Using controls, making adjustments, or performing procedures other than those specified in the device user guide may result in exposure to hazardous radiation.

Canadian DOC statement

Complies with Canadian EMC Class B requirements.

«Conforme àla classe B des normes canadiennes de compatibilité électromagnétiques (CEM).»

Korean EMI statement

38 Chapter 1 Product information

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HP Color LaserJet 2820/2830/2840 service manual

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